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BT (British Telecom)

BT (British Telecom) outages and service status in Whitekirk, Scotland

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Whitekirk, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitekirk, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitekirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Whitekirk, Scotland

Latest outage, problems and issue reports in Whitekirk and nearby locations:

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • rossdenholm980
    rossdenholm (@rossdenholm980) reported from Haddington, Scotland

    @BTCare my internet is not working keeps turning its self off , I have never had a problem like this and I have been with bt for years , am no paying 60 pound a month for this

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675
    Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

  • emmanix
    Emma Nicolson (@emmanix) reported from Dunbar, Scotland

    @AndreaGeile @bt_uk @TalkTalk Thanks @AndreaGeile for your good suggestion! This would I deed go some way towards the poor treatment!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekDonkey1977
    Steph Murray (@DerekDonkey1977) reported

    @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

  • IceThunder90
    IceThunder09 (@IceThunder90) reported

    @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

  • thematrixzion
    bazzer (@thematrixzion) reported

    The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

  • Caldale58
    CM (@Caldale58) reported

    @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

  • MissSatanism
    DemonicSuccubus (@MissSatanism) reported

    @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

  • hongkongfu3y
    fuey (@hongkongfu3y) reported

    @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again