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BT (British Telecom)

BT (British Telecom) Outage Report in Whitekirk, East Lothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Whitekirk, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitekirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Whitekirk, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Tranent, and Dunbar.

CityProblem TypeReport Time
Tranent Internet 2 months ago
Dunbar Internet 2 months ago
Dunbar Wi-fi 4 months ago
Dunbar TV 5 months ago
Dunbar Internet 6 months ago
Dunbar Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Whitekirk, Scotland

Latest outage, problems and issue reports in Whitekirk and nearby locations:

  • emmanix
    Emma Nicolson (@emmanix) reported from Dunbar, Scotland

    @AndreaGeile @bt_uk @TalkTalk Thanks @AndreaGeile for your good suggestion! This would I deed go some way towards the poor treatment!!

  • rossdenholm980
    rossdenholm (@rossdenholm980) reported from Haddington, Scotland

    @BTCare my internet is not working keeps turning its self off , I have never had a problem like this and I have been with bt for years , am no paying 60 pound a month for this

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675
    Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteHarrison90
    Peter Harrison (@PeteHarrison90) reported

    @bt_uk can a member of your fantastic team message me please its regarding a broadband issue

  • RealSplinterUK
    SplinterUK (@RealSplinterUK) reported

    Anyways. Im sorry to my Twitch viewers for my sudden disconnection while live on twitch. Sadly this is something that is out of my control. I really do hope @bt_uk resolves this ASAP. Sad times. Terrible service. :(

  • ColinGraymatter
    Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22

  • daveleslue
    David Martin (@daveleslue) reported

    Seriously regretting choosing @bt_uk for broadband 🤬. Service starts tomorrow, hub meant to arrive today but only just dispatched, to ge with me in 3 working days! Awful!

  • laurenGrace_xx
    Lauren Walker 🖤 (@laurenGrace_xx) reported

    @bt_uk Asked to pay for a more expensive deal each month, not only that charges for delivering new equipment, and charges for an engineer having to come out. No apology, and if I don’t agree to this and decide to just go to another provider I will be billed £300 for a broken contract..

  • rogercarlallen
    Roger Allen (@rogercarlallen) reported

    @BTCare so now we find out you won’t be out to fix our issue until 19/01/2021 - no landline and no internet and no contact with our family over Christmas I will be cancelling my contract come new year without penalty

  • LeedsViking
    Steve Mc (@LeedsViking) reported

    @bt_uk Will give that a try!! I read on one of the BT Community forums that the addition of a wi-fi extender into the network can cause this issue... that would make sense as I’ve recently bought one (a BT model incidentally). Can you offer any advice if that’s the cause?

  • KatHerridge
    Kat Herridge (@KatHerridge) reported

    @cdyer291 @bt_uk I am having the exact same issue! Not great service is it, starting to regret switching providers now

  • golfcities
    golfcity (@golfcities) reported

    @bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.

  • GymSim
    Gymsim (@GymSim) reported

    .@bt_uk I have no idea what is happening with BT at the moment. I had no idea trying to stay a loyal customer and renew my contract would cause so much stress. I've raised complaints and you have closed them as you only call during the day and leave no direct number!!!