BT (British Telecom)

BT (British Telecom) Outage Report in Whitekirk, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitekirk, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitekirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitekirk, East Lothian, Scotland 02/02/2026 07:30

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitekirk, Scotland

Latest outage, problems and issue reports in Whitekirk and nearby locations:

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Also home tech expert had them out a couple of time and they have never found fault in the house it’s always at the exchange, last time tech expert said it could have been fixed when I phoned about our problem no need for a home visit

  • emmanix Emma Nicolson (@emmanix) reported from Dunbar, Scotland

    @AndreaGeile @bt_uk @TalkTalk Thanks @AndreaGeile for your good suggestion! This would I deed go some way towards the poor treatment!!

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @martinjones1010 @bt_uk Only a week last year they left me with no broadband & no landline for 3 weeks also where I live no mobile signal so basically no method of communicating with the outside word bloody useless 🤬 and constantly have problems with broadband

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • rossdenholm980 rossdenholm (@rossdenholm980) reported from Haddington, Scotland

    @BTCare my internet is not working keeps turning its self off , I have never had a problem like this and I have been with bt for years , am no paying 60 pound a month for this

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk Because my broadband was out yesterday you have sent me a 4G hub as a Halo 1 customer, do you want to send me a 4G signal to go with it as I get no mobile signal where I live useless 😡

  • stewart9675 Alan Stewart 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇰 (@stewart9675) reported from Cockburnspath, Scotland

    @bt_uk @BTGroup BT home move service is appalling, well and truly let down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alistair Alistair MacDonald (@alistair) reported

    @NewcastleCC @bt_uk There is a new phone/advert thing that has been installed on Minden St that is blocking the pavement. It was always a pinch point, but now it is wider it do down to single file. No idea what a mobility scooter will be. How can I get this looked at?

  • lizzydrip91 Anne-Marie Lees (@lizzydrip91) reported

    Really @virginmedia 😡 I've just been sat waiting on the phone for 45 minutes for your guy to cut me off. No wonder I'm cancelling and going to someone else. I don't have time to sit there and wait ffs. @skytv or @bt_uk I hope you have better customer service.

  • Zenreso zen (@Zenreso) reported

    @bt_uk bro all the devices in my house dont work w the internet. but calm i see how it is u dont wanna help me

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Either way I don't care who is right and who is wrong and what the legal position is. I just want to walk down the street without needing to step on to the road. If you don't want to help with that then that is fine. it sound like planning will make you fix it anyway.

  • Harryb22 Helen (@Harryb22) reported

    @bt_uk They’ll get back to me tomorrow to see what they can do. I did explain it was a very difficult time and how reliant I am on the broadband. I would appreciate it if you could help.

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Turns out this one might will have been installed incorrectly and will need to be moved. I need to put in a planning complaint that I will do now. If you want to address it before it becomes a thing then you know where I am.

  • CRennie22 Connor (@CRennie22) reported

    @bt_uk I have they said I had a pending stop with my previous provider after cancelling my contract however I gave them a phone about the issue and they said they had removed it and I should be able to place my order with BT.

  • Gussets99 SueB (@Gussets99) reported

    @Harryb22 @btsport What useless sods, it's bad enough having to deal with things like that without having to put up with BTs incompetence. Hope it's sorted asap.

  • disguysamazza deeguy (@disguysamazza) reported

    @bt_uk my broadband went down 2days ago, I work from home and internet is essential, and I was told it would be up again last night, it’s still not working, why am I even paying for this poor service?

  • Hayds_ haydn.sol (@Hayds_) reported

    @bt_uk provide the worst service by a country mile.