BT (British Telecom)

BT (British Telecom) Outage Report in West Calder, West Lothian, Scotland

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The latest reports from users having issues in West Calder come from postal codes EH55.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Calder, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Calder, West Lothian, Scotland 11/04/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Calder, West Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Falkirk, West Calder, Larbert, Bathgate and Linlithgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomFalkirk Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomFalkirk Internet
United KingdomWest Calder Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Calder, Scotland

Latest outage, problems and issue reports in West Calder and nearby locations:

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • MauraMcCann Maura (@MauraMcCann) reported from Falkirk, Scotland

    @bt_uk hi my WiFi has been acting up last few days, not working perfect though. Just so so slow and loses connection all the time, postcode fk2 Scotland

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • Andrew_Queens Andrew Queens (@Andrew_Queens) reported from Bridgend, Scotland

    @VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • paulgreig6 Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RooPritchard Ruairidh (@RooPritchard) reported

    Hate to moan about companies on here, but after five engineer visits over the past 10 months, I am still having an absolute nightmare with my @bt_uk broadband. 50 drops in services in May. Still no solution. Sixth engineer visit booked for Monday, and my patience is all but lost

  • volatilecherry Jo (@volatilecherry) reported

    @bt_uk it's now been 2 years you've been sending me messages about someone else's services, engineer visits and service disruptions. I've called to tell you, twice. I can't imagine how pissed off the other person is, for not getting the messages they're expecting. Sort it out.

  • RooPritchard Ruairidh (@RooPritchard) reported

    @bt_uk I called again today to reopen/relodge a complaint but was told I can't, as an engineer has already been booked for Monday against a new fault ref.

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    @BTCare any reason why my broadband is dropping out over the past few days ? Paying for a full service and not getting the service I’ve paid for !! #nothappybt

  • andysc Andy Stanford-Clark (@andysc) reported

    @PeteLomasPi @bt_uk @OpenreachHelp well, they did actually come and fix the severed fibre yesterday… but my CPE/OTU/fibre modem thingy still isn’t connecting.

  • bobbyjac1 @bobbyjac275 #bobbyjac (@bobbyjac1) reported

    @bt_uk BT - Nick Lane MD of Retail customer services I suspect when he arrives home he runs around the kitchen clapping his hands 2 the money he has made 4 such a shocking service - BT makes reference 2 Excellent Service - Liars total rubbish in my case - Nightmare Money 4 old numbers

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @MerKittea @SkyUK @bt_uk Go with Sky. BT down.. AGAIN. It drops more often than Mo Salah

  • tacootje Taco de Vries (@tacootje) reported

    @andysc @bt_uk @OpenreachHelp I remember my own horror when my fiber to the home in Kingston Upon Thames with Virgin stopped working and i called them and they told me to expect someone in 6 weeks. When I lived in NYC, similar problem addressed same day! Whazzup UK?

  • omercayir1 Ömz (@omercayir1) reported

    @TerryWhenman @bt_uk am having the same problem too

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk well that sucks now... i was gonna order a tablet with bt.. but as you no longer do phones or tablets yourself ..i cant...as i wont pass the credit check with ee... so your more than likely gonna lose customers now