BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/27/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JayJay_Watson Jacob Watson (@JayJay_Watson) reported

    @virginmedia lying scumbags who don't honour their promises and have disgusting customer service!! Stick to @SkyUK or @bt_uk

  • Scottybluecfc SheildingSocialist Scotty #IStandWithJeremyCorbyn (@Scottybluecfc) reported

    Three nights this week I have been promised call back about my complaint from @bt_uk. I can't wait to get my services moved to a new provider. Any one thinking of getting these cowboys as your provider don't!

  • PattisonLizzie Lizzie Pattison (@PattisonLizzie) reported

    @bt_uk My smart hub has just completely died out of nowhere. Tried it on different power outlets and tried factory reset but nothing. Diagnostics keep saying no issue but it’s literally dead. What can we do?

  • joabjohnston joab johnston (@joabjohnston) reported

    So after being on hold for 33 minutes @bt_uk decided to put the phone down on me. Talk about top service

  • cjgreen27190 Chris ⎊ (@cjgreen27190) reported

    307mb download and 58mb upload, and @primevideouk still cuts out and buffers whist watching the football. Hasn't changed, last year you had the same issues. Stop ruining the game give it back to @btsport or @SkySports FFS!

  • Cat5weaver Blue Letter Boxes (@Cat5weaver) reported

    @HairyAngus For service help it's @bt_uk (home) and @btbusinesscare (business).

  • SherlocoATP Sherlock Michaels (@SherlocoATP) reported

    @bt_uk @Dicky0130 Any known issues in SS14 area? getting 4 MBPS for the last couple hours - I dont have a phone number to PM you because you never supplied me any new customer details.

  • kf19801980 Karl (@kf19801980) reported

    @bt_uk 1 hr 20 mins!!! I’m going to post all over socia media my issues and maybe someone will actually help me

  • ap11cent Justice (@ap11cent) reported

    @bt_uk I have been trying for days to get through to bt broadband!! I'm a new customer waiting for my engineer! Had no update and cannot get through on the phone!

  • ChrisAdkin8 Chris Adkin (@ChrisAdkin8) reported

    Dear @btsport the experience for trying to watch matches with your service is absolutely horrible, strangely the process by which you take payment off people is fast and incredibly smooth.