BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 06/05/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke E-mail
United KingdomThatcham E-mail
United KingdomBasingstoke E-mail
United KingdomBasingstoke E-mail
United KingdomNewbury E-mail
United KingdomBasingstoke E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ravivolee Ravi (@ravivolee) reported

    @bt_uk Who can I speak to to get help with parental controls for WiFi?

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • MartinRoutledg1 Martin Routledge (@MartinRoutledg1) reported

    Well @bt_uk have now left mid-80s at risk relatives without a landline for nearly 2 weeks (no reliable mobile signal). My wife spending hours on phone & staying in to try to sort being passed from pillar to post. Each day we pray there will be no medical emergency. #nightmare

  • teganzoeforster tzf | 👩‍👦‍👦 (@teganzoeforster) reported

    Never known a company be more useless than @bt_uk in the last 5 weeks.... Stress doesn't even come close to how I'm feeling.. I could cry 😢

  • BilbaoBaresi SKOL 2-3 ⃤ ⃤ ⃤ ⃤ ⃤ (@BilbaoBaresi) reported

    @OpenreachHelp you and your ******* thick engineers are a disgrace. @bt_uk was down all last week and now since yesterday at midday. I work from home and STILL nothing, disgraceful service! Can you advise how I can cancel my "service"

  • AngryHousewife7 Jacqueline 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹✝️ (@AngryHousewife7) reported

    How is Robbie savage still employed by @btsport he has to be the worst pundit going he is telling us nothing.. I never forget when he hid behind the ref away from Stevie G haha muppet!!

  • TheLordPoncenby John Poncenby (@TheLordPoncenby) reported

    @talkSPORT Pipe down you ******* victim cryarse! BTSport- waa waa waa Watford owners- waa waa Newcastle money- waa waa Manages one of the best teams in the world and still finds misery in everything. #LiverpoolFC #YNWA

  • mickey_k Mike Kirwan (@mickey_k) reported

    7 days of no broadband service. Is that really acceptable in today’s hyper-connected world @bt_uk? No end in sight. No updates. Not great.

  • DamoJWhelan DjWhelan (@DamoJWhelan) reported

    Just as well BT weren't around when Yeboah was banging them in. They wouldn't be able to cope. It was a good goal by Salah against a championship defence but BT could do with calming down a bit. #Salah #BTSport

  • ExmoorJones Robert Jones (@ExmoorJones) reported

    @btsport re the pundit on the Liverpool Watford game. It's hard enough being beaten by the Premier League Champions, without having a whining **** trying to gain brownie points for his tough judgement, calling Watford players passionless. The @PFA should not allow this abuse.