BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 12/14/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.

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City Problem Type Report Time
United KingdomNewbury E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomNewbury Wi-fi
United KingdomNewbury Internet
United KingdomNewbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeMelia001 Michael Melia (@MikeMelia001) reported

    @GarySeville @btsport Mcmannaman is the worst commentator going

  • Ste6840 Steve L (@Ste6840) reported

    Poor man city had to play 2 games in 1 week...**** off Btsport

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • pauline_carroll THE TOWNLEY HOTEL (@pauline_carroll) reported

    @bt_uk hi having problems with internet last 48 hours. Can someone please get in contact thanks

  • Steve_Clark_AFC Clarky (@Steve_Clark_AFC) reported

    @BTCare I’m extremely angry. I have had two cases logged and closed but no resolution to the issue BT has caused. What is going on here?

  • Ben_Rayner6 Ben Rayner (@Ben_Rayner6) reported

    Stop talking about ' poor old man city' playing two games in a week. Give the oppo some credit @btsportfootball @btsport

  • sarath_reds sarath chandran (@sarath_reds) reported

    Is it only me who thinks why fernandinho never gets Red Card. People say it's cynical fouls. At least thr will be 4-5 fouls whr he goes without notice, if it was from any other team he won't last a single game. @premierleague #PL #PLFANS @SkySportsPL #ManCity @btsport

  • RJ9320 Rick J (@RJ9320) reported

    @btsport still having problems , added another monthly pass and still can’t login. When I add the pass existing account is fine then when I try and login to bt account it says it doesn’t exist - help !

  • WardDEC David Ward (@WardDEC) reported

    @bt_uk Just now, yet another scam call from yet another number with a recorded message claiming that I've missed a call from my ‘internet service provider’ etc etc etc. I block these but they keep coming. They are international, but the system doesn't recognize them as such.

  • CLK55 Riot Nrrrd™ (@CLK55) reported

    @bennglazier Don't think they'll hear you mate. "The @BTCare account has closed! For service, news and updates please tweet or message @bt_uk "