BT (British Telecom) outages and service status in Thatcham, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thatcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke.

City	Problem Type	Report Time
Basingstoke	Internet	5 days ago
Basingstoke	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  Lee Donkin (@LeeDonkin4) reported 8 minutes ago from Basingstoke, England

  @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

• 
  . (@marc_bronson) reported 10 minutes ago from Tadley, England

  @bt_uk RG30 2UB phone and internet NOT WORKING.

• 
  Tom Hogan (@TheTomothy) reported 20 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  leymude (@leymude) reported 22 minutes ago from Basingstoke, England

  @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

• 
  Linda K Berkeley (@Nightingale26) reported 30 minutes ago from Lambourn, England

  @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

• 
  mikef (@fiddler_mike) reported 40 minutes ago from Kingsclere, England

  @bt_uk is there a problem with the BT email service at the moment? Cheers

• 
  Henry Johnson (@HenryJ489) reported 41 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 45 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  AS Lambert (@abisarah79) reported 51 minutes ago from Woodcote, England

  @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

• 
  Martin Borgars (@martinborgars) reported 54 minutes ago from Whitchurch, England

  @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

• 
  vicky clarke (@vickyclarke76) reported 57 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 7 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  paul_archer (@paul_archer) reported 7 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  Vijay Nathwani (@vijaynathwani) reported 7 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Peter Nunn (@PeterNunn3) reported 15 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 15 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 15 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Michael E (@Michael35427696) reported 17 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Seán (@mylastsatoshi) reported 21 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Mini67!x (@jellywellys99) reported 22 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  💫Adam👀 (@The_Change_666) reported 23 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk