BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️ Thérèse
(@TiggerTherese) reported
@jwripple @bthelp @bt_uk It is. The DM turned out to be advice to consult "The Community" - ie other users. They don't even pretend to take responsibility for their abysmal "service" any longer. Yet they take £££ from us - for what?
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Mark Sutton
(@MarkSutton3110) reported
@bt_uk So we are absolutely clear - why should I pay to upgrade when you are not providing the service contractually agreed and meets our needs?!! If you want us to move to your alternative service because you want me to use it instead of that already contracted, YOU PAY!
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Prawn_Hubb
(@Cagetwiglet) reported
@bt_uk how can I find out when my area is due for a upgrade? At the moment we are still using string and cups 👀 any help would be grateful
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Lizzy
(@lizzy_beresford) reported
The worst customer service from @bt_uk open reach, working on behalf of Sky. All about money making but couldn’t care less about their customers.
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Andy Brooke
(@Andy__Brooke) reported
BT: You qualify for this amaze-***** broadband package. Click. Me: You got it. BT: Sorry you don't qualify. Why not pay a shed load more cash for this amaze-***** broadband package? Me: Nah I'll stick on this crap package till my contact's up ta. @bt_uk 👎
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Capt. Bob Ski
(@YankAndBank) reported
@bt_uk you’ve sent me a contract renewal deal… cant access it!!! So having to phone you. On hold for 20mins already.. Are you sure I want to renew my contract with you???? Poor Show.
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John Woodman
(@jwripple) reported
@TiggerTherese @bthelp @bt_uk How slow? Mine are pretty well instantaneous.
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stinky
(@COYSChar) reported
@bt_uk I will literally cancel my contract by the end of the night and switch providers if I haven't been got back to about why my internet speeds in which ONLY I USE are so shocking.
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Mash
(@mashbhaiji5) reported
@bt_uk can you tell me why my broadband goes down every day at same time..trying to wfh..increasingly frustrating..keep being told nothing wrong 🤔
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Chinese Elvis
(@chineseelvis) reported
@bt_uk I do have a good 4G signal and am using it on giffgaff. The EE hub you provide is not as good as my smartphone. But worse than this, it has been turned off. It was at least working albeit badly 2 months ago.