BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!
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Grace
(@GraceTalbot_) reported
@bt_uk my smart baby monitor parent unit has stopped working. It was brand new opened less then an month ago when my baby moved into his bedroom. Sound has gone really quiet. On searching this is a common problem. Could I get a new one sent out? Worried about not yearning my baby
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Gemma
(@Gemx0ma) reported
@bt_uk absolutely disgusting company, never in my LIFE have I had to deal with such incompetent people!
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CharmingPerry
(@PerryCharming) reported
@bt_uk Your Full Fibre broadband is not fit for purpose. The drop off from room to room is ridiculous. I couldn’t even get 1mpbs in my sons room today. Both of my kids are begging that I go back to @VodafoneUK Your solution is to get me to pay even more money for complete wifi!
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Jim
(@MijBmal) reported
@glasgowcathcart @BBCchrismclaug @btsport Ex-Celtic manager and player not welcome at Ibrox. What is wrong with this? This is what's called football rivalry. You are trying to stir up trouble where there is no trouble to be found. Grow up! And BTW, I'm a member of the SNP before you start your nonsense.
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Yasmin
(@yasminnlloyd) reported
@bt_uk Hi Jordan. We’ve spoken to numerous people over the past 48 hours but unfortunately no. We’ve got a priority appointment on the telephone exchange which would be great in theory but it still doesn’t help as the line has not been connected to the pole.
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Sash
(@SashaTheCrab) reported
@bt_uk Rita, as I established in my first contact I do not have access to my landline number. Can I provide you a postcode instead? This is not an issue with me specifically, so I do not want to provide you my details. All I want to know is when the internet in London N8 will be fixed
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brodie
(@brodie187255) reported
@glasgowcathcart @BBCchrismclaug @btsport Shut ******** up. Jesus Christ. They aren’t allowed in because they are bitter bigots.
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ell debarge
(@ell_ydg) reported
@bt_uk i’ve done the fix and support texts but both have said the wifi is fine, even though we’ve been sat on 1mb or less since 10am this morning
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EDIT
(@EDIT41165902) reported
@bt_uk We had an engineer booked twice for a visit as no internet, no-one turned up. We have a product purchased through @SkyUK, the service is appalling. We are being told that there is an external fault by BT, but no update at all! Sky blames BT and vise versa!