BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Internet | |
| Newbury |
Internet | |
| Basingstoke |
Internet | |
| Sherfield upon Loddon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maysie in the Glitter “shid” bug 🌙✨🐞🔮
(@Maysiebug) reported
@bt_uk help I’ve got the blame for mums computer not connecting to the wi-fi it seems to boot her computer off when I watch something on iplayer or live tv and now she can’t get online I can’t explain to her what’s gone wrong any ideas?
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NeilAL
(@NeilAL12) reported
@bt_uk There are a number of things I need, including cancelling this order and making a complaint. As ever no one answers the phone
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joe
(@jsb_0975) reported
@England @bt_uk @JackGrealish Hang on - surely Henderson should’ve got this...? Another world class display...
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Nat Fairs
(@NatFairs) reported
@bt_uk Thank you I aware your response. All we wanted to do was resolve this issue.
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WestHamFanTone
(@WestHamFanTone) reported
@England @bt_uk @JackGrealish Poor mans mark noble
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Z I I
(@ZiiTwitch) reported
@bt_uk Each time they just say "Yeah your line can only get 20 MB, and it occasionally reaches that so we are hitting the quota" but I 100% used to get 50/15 as I upload to Youtube/Twitch all the time so can tell when its slow
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Helen Rushbrook
(@Kite311) reported
@bt_uk I want to cancel an engineer appointment for tomorrow, but I’ve been told that it can’t be cancelled because it’s been allocated to an engineer. Is it seriously not possible for a telecommunications company to get in touch with said engineer and save him a wasted trip?
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cjn
(@CjnJayne1964) reported
@bt_uk not had a phone connection since being moved to digital voice on 26/4. Also unable to use Sonos and sky q apps etc due to but home hub2 conflict issues. No one answering my emails. Not good enough! Dire customer service!
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Glenn Whyte
(@g1ennyboy) reported
@bt_uk hi there, I was just wondering whether I could contact the broadband team about requesting the last of my free Wi-fi discs please. We have just had an extension built and the signal is dropping off in the new rooms and wondered if I could get a new disc to boost signal