BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/13/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mstarmatt M (@mstarmatt) reported

    @Langworthy_47 @bt_uk It probably has more customer service skills than some companies… #BritishTeleCON

  • PaulAll89224978 Paul Allen (@PaulAll89224978) reported

    @bt_uk upgraded to BT Halo3+ 17/10 failed 27/10 resolved 1/11 failed again 3/11. Need my landline connection no mobile signal very disappointed with my digital landline connection as it doesn’t work. Pls sort it BT

  • NorthernHaikus NorthernHaikus (@NorthernHaikus) reported

    @virginmedia Flashing green arrows. Loss of signal maddening. Is BT better? #haiku #virginmedia #BTC @bt_uk

  • mlashmar77 Mike Lashmar (@mlashmar77) reported

    @bt_uk Experian and Equifax both tell me that BT should update to correct the file as the data owner, rather than subject me to a lengthy complaint process that lasts 4-6 weeks. Seems unfair that I’m penalised through no fault of my own.

  • Gooner1884 DB (@Gooner1884) reported

    @bt_uk Please drop me a DM ASAP, my e-mail issue is still unresolved.

  • Roger_ramjet1 Ian graham (@Roger_ramjet1) reported

    @bt_uk It’s says no know problems 😞

  • Tommywii12 Tommy from wii sports (@Tommywii12) reported

    @mlashmar77 @bt_uk Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Ozzo76 Owen Loughran (@Ozzo76) reported

    As much as a draw keeps us in the frame to qualify the overall performance was nearly as bad as the dipperpool game a better team wudv beat us easily really can't see it getting any better @Malachians @btsport @mrjakehumphrey.

  • NeilWayneSmith Mr N.W. Smith (@NeilWayneSmith) reported

    @bt_uk Funny that, on the very day we get a letter saying we're out of contract, our broadband goes on a go-slow. Dropping in and out, download speeds closer to dial-up. What a coincidence.....

  • CaelJones cael jones (@CaelJones) reported

    @bt_uk We have done this a number of times and with a number of phone calls but you are refusing to help