BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Juggins
(@jugsy_malone) reported
@bt_uk customer service 5/10, product service 0/10 and that's me being really generous!!!
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Riyaz
(@Twitch_Riyaz1) reported
@Photogenicfishh If any representatives at @bt_uk could offer any suggestions or advice at their earliest convenience to help combat these issues, the Photogenicfishh community would be in your debt. Sincerely, A Photogenicfishh moderator
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Mike Tims
(@mtni_MikeTims) reported
@bt_uk And SORRY to your CEO for making him look even more stupid than he did before my tweet.
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AC 🇹🇷
(@Cmkac99) reported
@bt_uk Thank you very much Claire, my cousin will DM you the information right away. I hope he can receive some compensation for this terrible service which has caused him and unbelievable amount of inconvenience and stress as he is without a broadband now losing business customers…
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Shona Maule
(@shonamaule) reported
@bt_uk Really not impressed with the service. We’ve been waiting a month for WiFi installment and on the day we received a text saying our service has been pushed back a whole MONTH with a household working from home and no compensation for the inconvenience. Disappointed.
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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yasemin
(@yaseminbx) reported
@bt_uk If you watch the video he has stated what the issue is, thanks
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✡️ יחיאל יעקב (((Colin Appleby))) 🌈
(@CJ_Appleby) reported
@bt_uk Why has the speed on my fibre connection dropped to 1/10th of what I’m paying for? Your website shows no issues in the area or on my connection.
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Nick Richards
(@NickRichards39) reported
@bt_uk The engineer found no fault and said the issue was the router it discs. I received a new router but the WiFi still lags and doesn't reach all rooms. Had loads of issues initially, been working ok for months but since July it's driven us bonkers.