BT (British Telecom) outages and service status in Thatcham, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  leymude (@leymude) reported 4 minutes ago from Basingstoke, England

  @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

• 
  . (@marc_bronson) reported 7 minutes ago from Tadley, England

  @bt_uk RG30 2UB phone and internet NOT WORKING.

• 
  Henry Johnson (@HenryJ489) reported 18 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  vicky clarke (@vickyclarke76) reported 30 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Martin Borgars (@martinborgars) reported 32 minutes ago from Whitchurch, England

  @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

• 
  Linda K Berkeley (@Nightingale26) reported 33 minutes ago from Lambourn, England

  @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

• 
  AS Lambert (@abisarah79) reported 36 minutes ago from Woodcote, England

  @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 41 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  mikef (@fiddler_mike) reported 44 minutes ago from Kingsclere, England

  @bt_uk is there a problem with the BT email service at the moment? Cheers

• 
  Lee Donkin (@LeeDonkin4) reported 45 minutes ago from Basingstoke, England

  @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

• 
  Tom Hogan (@TheTomothy) reported 51 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zahid K (@zahidk) reported 2 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Phil Robinson (@phillyboy1962) reported 4 minutes ago

  @BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK

• 
  Man Savings (@man_savings) reported 9 minutes ago

  @btbusinesscare - Could someone call me ref complaint imp-161434053 Currently 1 hour and 20 minutes into and online chat and getting absolutely nowhere.

• 
  Int. Fishermen (@Int_Fishermen) reported 10 minutes ago

  @bt_uk no service tonight please dm me

• 
  Deborah Sacks (@deborahsacks) reported 10 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Andrew Farrow (@Farrowmagic) reported 14 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  matt (@budge90msb) reported 23 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  rossdenholm (@rossdenholm980) reported 25 minutes ago

  @bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame

• 
  Asif Rana (@HounslowParking) reported 25 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 27 minutes ago

  @btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave