BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/18/2026 04:35

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • senoritaoware Miss O'Ware (@senoritaoware) reported

    @bt_uk our modem is black. We've followed all the instructions on your website and nothing. Help a girl out?

  • Joe_Diggins Joe Diggins (@Joe_Diggins) reported

    @AdamWaller_ @bt_uk Ridiculous mate. I got up at 4am on a Sunday for this **** show. Trying my hardest to give them £24.95. ******* jokers

  • DMHolmes9 Pinkerton-Holmes Conundrum #StaySafe (@DMHolmes9) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp where is the customer service you're always so proud of? Order placed to move an ONT box, cancelled many times with no reason and then the lies claiming you've tried to call to speak with us! Call logs show different. We expected better.

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    Hey Twitter hive mind: Is there a cost-effective, fast broadband provider with good customer service out there? Been with @BTCare for years. Every time they let me down they assure me an upgrade will sort out my issues. I currently pay a fortune for BT Halo+ which is dismal.

  • rhaaaatid Jah Son (@rhaaaatid) reported

    @btsport Y’all bozos can support the Brit. But damn be objective #FuryWilder3

  • BethanMW Bethan W (@BethanMW) reported

    @bt_uk After three engineer visuals my internet still does not work!!! The help chat do not do anything

  • codney67 colin o'donnell (@codney67) reported

    @bt_uk Can you give me a help number please my broadband is failing..again

  • val042 VA (@val042) reported

    @bt_uk I have done everything to subscribe not working. Waking up early sign in with my details and is not working. Why can't I hit the red button on my Sky box?

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • val042 VA (@val042) reported

    @bt_uk @numz_i I have done all that still not working. So unfair. Why Can't I hit the red button to pay ?