BT (British Telecom) outages and service status in Thatcham, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
AS Lambert (@abisarah79) reported from Woodcote, England@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Lee Donkin (@LeeDonkin4) reported from Basingstoke, England@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Linda K Berkeley (@Nightingale26) reported from Lambourn, England@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
TakingStock (@bookins01) reported@bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.
-
B (@Bruscot80) reported@Lets_getcycling @bt_uk @ManCityCouncil Theyre doing it for the cash. Theyve got to account for years and years of bad decisions. Maybe if they stopped spaffing money on vanity fountains.
-
SurfingMonkeyBrewery (@SurfMonkeyBeer) reported@bt_uk recently told by by sales person that fibre to home is available in my area and the same price 29.99 as my 70mb package. Only then to be told the offer is only available for new customers. As a loyal customer this is disappointing and I would appreciate an explanation
-
teresa (@spideychalamet) reported@bt_uk our broadband went off at some point in the night, tried resetting twice but the hub is still flashing pink. we’re in the OL6 area, is there an issue due to the snow?
-
Bonnies29 (@sam_bon) reported@bt_uk @ofcom @DerekSamson13 my husband has attempted to cancel his BT account through your app & chat facility. Each time he was disconnected, once we advised our intent. Please advise ASAP how to give notice as we do not wish to pay for your services longer than is necessary!
-
Lisa Harding (@SketchLisa) reported@bt_uk I’m busy at work. I don’t have the time to take out of my day to keep calling you. Please just do your job and fix this. Your records will show this has been an issue for months
-
andy p (@Pridders22) reported@bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am
-
Karen (@mooramana) reportedWell anyone looking to move broadband to @bt_uk proceed with caution service down the only way to get a response is via Twitter been told 4 days to restore service & as I don’t pay an additional £7.84 pm for Halo I can’t have a 4g hub but I can add 15gb to my mobile plan for £25
-
Sarah Morpeth (@skiptotheend) reported@bt_uk There’s no fault - apart from BT’s stupid decision to switch off our landlines so unless you plan to reverse that decision what the point in my giving you my details ? You’ve switched the whole village over - it’s Elsdon in Northumberland !
-
Andrew Murray (@no_not_him) reported@bt_uk Please advise what the problem is in the Croydon area, there hasn’t been any broadband for ten days now. I recently paid the quarterly bill but no phones and no wifi makes me wonder why.