BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Vincenzo Franco
(@vmfranco92) reported
@BTCare raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!
-
Tom Box
(@tb183) reported
@bt_uk Internet has been appalling the past few weeks. Internet regularly drops out and now the connection is painfully slow. Really not good timing with working from home!
-
Eric Linge
(@lingey10) reported
@btbusinesscare hi I’ve been passed from caller to caller and no one would answer my question and then after 45 minutes they just hung up on me. Can anyone on here please help me as at the moment I’m not a happy customer
-
Batesy
(@pablobates68) reported
@bt_uk Ok, so more money probably? I'll tell him to be patient +will go with another provider when my contract is up because I upgraded to Halo on the promise by BT that I would get a better service for gaming...obviously not so...thanks anyway. Its too dear now, so I'm not paying more
-
Julia Teale
(@Gilljl) reported
@bt_uk Terrible customer service. Staff don’t know processes, cut us off twice, promise to call us back within 72 hours. That was on Monday and we’re still waiting! In any case this would be unacceptable but when you know it’s in relation to a bereavement it’s disgraceful!
-
Paul976431
(@paul976431) reported
Hi @bt_uk Congratulations on the title for the worst customer service of all time. Spent hours on the phone to your teams this week, and still have no broadband whatsoever due to your complete incompetence. @MoneyTelegraph , as per your article, maybe you can assist?
-
Kate Scanlan
(@ScannersInc) reported
Am outraged at @bt_uk - my parents are in their late 70s & switched to BT in Nov. Feel like they’ve been ripped off. They STILL have no phone line, terrible WiFi requiring multiple boosters all over house & no confirmed date for phone. No solution 🤬 just stress 🤯
-
Dave Thomas
(@tunneldave) reported
@beckers1000 @btsport I'm going to subscribe to their app when MotoGp starts up and then cancel at the end of the season
-
samyacook
(@samyacook1) reported
@bt_uk Our landline is not working, and our broadband keeps breaking up. We talked to Adam at Customer Services. He told us that we would need a visit from an engineer, but we lost the connection to him. Can you help us book an engineer's visit?
-
Gareth 🏴
(@GarethAVL) reported
@btsport fix bt sport 3 not working on website