BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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smokeybarr
(@smokeybarr) reported
@ThaFlyingYrkshm @EE @bt_uk It's EE. I had to leave them because their reception is so bad here. It's a shame BT don't allow their hubs to access all networks. To be fair to BT they responded straight away and said as much. EE haven't bothered.
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk we have a special phone for hard of hearing and now its not working either. This sucks. We are disabled and rely on the phone.
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🎩the_magician 🪄
(@Kirit_Virdee) reported
@bt_uk And you supposed to help me? This is the worse customer experience I have ever experienced. Why the hell does it take 7 bloody months. I've had 8 openreach engineers who come and smoke drugs outside my property and then walk off as they are contractors and can't be bothered.
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Alice Gie
(@Alicja942) reported
@bt_uk is absolutely useless! Keep ringing them to fix my landline and nothing is being done! Got them to send an engineer out once and still he turned said my cable is copper not fibre ( or something like that ) and left. 3 months later my landline is still not working 😡
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J Armand Smith
(@josiecreates) reported
@bt_uk 4th engineer said he fixed internet. Our complaint was closed and we accepted some compensation. Now it’s down again. Booked yet another engineer.
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk what happens with digital voice if you don't have any internet in the house and never had any internet?
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JK
(@JoshKingCoys) reported
@bt_uk you lot are taking the absolute mick now, 3 months and no internet. No complaint resolution, effecting my work schedule. My kids can’t even watch youtube. Worst customer service I’ve ever seen.
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Nikki C
(@HarperElvis) reported
@bt_uk BT Openreach have the monopoly been trying to get internet access for 7 months ! Can anyone help as latest update from them is 24th November for next review …. My sons struggling with homework and I work from home .. 4G is poor 5G non existent so dongles not helping !
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk Urgent our phones are not working due to digital voice we don't know what we need to do.
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Neil Carpenter
(@cambotowlaw) reported
@bt_uk Yes and was told you can’t do it u less I paid an extra £5 per month. All@i want@is the socket moving before service is transferred to the new property, why is that so hard?