BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
@seeknddtroyed @bt_uk Shock It’s just dreadful I’ve never experienced worse customer service and dishonesty
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Stacey (Lola)
(@Stacey41256907) reported
@bt_uk Such awful service from you you. From signing up to still waiting for my internet to go live. 2nd day of no internet, which is **** for someone who WFH and all I get please wait another 24hrs.. WTF
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Sandra Clinton
(@SJC_74) reported
@BTCare I pay for super fast broadband so an NHS worker can wfh. Needed a replacement hub after just a few months. Sent old one back 2 days later. Post office have lost it so now I pay 50 fine because I can’t find the receipt. Would hope for better support in a pandemic!
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Stacey (Lola)
(@Stacey41256907) reported
@bt_uk Last text was yesterday asking me to rate my service from you lol
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ilatic
(@ilatlc) reported
@NoahreyliCustom @bt_uk my wifi keeps cutting out every 20 minutes please help
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Lorna Edridge
(@lornaedridge80) reported
@bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!
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Richard Leslie Lewis 💙theNHS
(@Lazlovictor) reported
@BTCare trying to log in to the BT site but it just keeps bouncing me back to the login page. #bt
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DireravenDenial
(@DireravenDenial) reported
@bt_uk Are all your technical support people on Broadband or Fibre always so rude and condescending to customers who have issues with games not working properly. And are they trained to talk back and talk down to a customer? Please explain how that works!
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
@bt_uk I know it’s not down to you any of this **** But cmon your a human not a robot
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Matt Abrams
(@MattJAbrams) reported
@bt_uk 1/2 Hi Dee This issue isn't surrounding the flatmates move; that was already confirmed and agreed; there is no issue in this regard. The frustration is surrounding your colleague who cancelled my account without my say so, in order for an earlier activation date which resulted in