BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Craythorne
(@mickcraythorne) reported
These commentators are ****** up talking some proper **** had to mute the tv @btsport
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Jordan
(@Jordski86) reported
Impressed with the coverage and picture quality tonight for the wolves game @btsport giving @primevideosport a run for there money for being the worst
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Nicki ... ( I Follow Back All LFC )
(@NickiFothergill) reported
@bt_uk Really @bt_uk ... pay through the nose for fibre direct to the house and footie is always 3minutes behind and stuttering .. is that your Wi-fi or @btsportfootball .. either way the problem is your doing!
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Moggsy72 #YJB 🏴
(@moggsymo) reported
@bt_uk I would've loved to have watched the great sport content you had on @btsportrugby @btsportfootball but as usual the connection is absolutely terrible and utterly sick of it #dontbuyBT #RIPOFF
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Carl Jones
(@zoesdevil) reported
@bt_uk My connection speed went down to uner 35mbps when I was getting 140mbps. I was sent a mini bo & an engineer was sent out to solve out from outside. Will I be getting some kind of refund for the loss? Cheers.
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Garreth McDaid
(@garrethmcdaid) reported
@bt_uk Nobody asks anyone else to "go on mute" because their connection is too slow. What difference would that make to anything? How can a broadband company not know this?
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Emma Willcox
(@emmawillcox) reported
@bt_uk THE ISSUE IS NOT MINE! You need to contact @tom_blissy & @courtney_pruce and help them! I’d never be with you based on the poor service you have provided to them! Please sort this for them, to redeem some faith in humanity and CUSTOMER SERVICE!
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Sunny M
(@ssmudhar1986) reported
@bt_uk Yea cricket commentary is awful with no post match analysis. Waste of time compared to sky
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Dan Thurston ANutr (BSc)
(@Dan_Thurston) reported
@tom_blissy @bt_uk @WeAreOpenreach Crazy!! Hope this gets sorted ASAP🙌🏼 clearly terrible customer service.
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Tom Bliss
(@tom_blissy) reported
@ParsonsTim @bt_uk @WeAreOpenreach That’s awful mate!