BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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THFC Forever
(@dchempstead) reported
@_Coaching1 @btsport A tad harsh on Dier to be fair. Terrible goalkeeping too.
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Rebecca Amor
(@RebeccaAmor3) reported
@bt_uk Hi, yes as I felt this was only option. I was told by your reps that I would receive compensation for all the missed appts & non-install, but when I cancelled, the phone was put down on me. I'm contacting the communications ombudsman for assistance. It's really not a acceptable.
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Rob Emery
(@RE_Shannock) reported
@bt_uk I will need help, yes. The Wi-fi started giving decent speeds again so there was nothing to fix - today, rubbish again 😥.
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Gareth Bennett
(@bennyturk) reported
@bt_uk They run a line test and the test shows that the broadband is continuously dropping out and that we are not even getting 1mbps upload speed. Download is 1.5mbps. But still im having to pay a cancellation fee of £158 when im not getting the service promised.
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Pieri Sotiri
(@van_hooij_donk) reported
@bt_uk logged on to my account and saw message about renewing my broadband. You want 63.99 a month for fibre halo 1 and complete WiFi but the equivalent is 37.99 for a new customer! I think not...
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MrF
(@MrimfIan) reported
@bt_uk Yes I’m told there’s an external fault but could take up till midnight on Tuesday of next week to fix! Nobody has called, when I called in yesterday I was transferred around & then cut off. Just the worst experience ever. I have an open complaint ref: VOL013-54237201273
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Joe Hora
(@Joe__Hora__) reported
@virginmedia Why has our install been delayed again?! Original install date of 23rd November... then delayed to 5th December and now being told its delayed even further to 19th of December! Never had any of these kind of issues with @bt_uk.
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TheGrowingClubCIC
(@thegrowingclub) reported
@bt_uk That's fine. But will they fix it today? Two companies are losing customers and no one can afford that right now. This is not a fault on the line, this is a silly, but costly mistake.
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Joe Hora
(@Joe__Hora__) reported
@bt_uk how easy/quick would it be to get set back up with you if i were to cancel @virginmedia ? My service was only cut off today.