BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate ***
(@Kate_Bod) reported
@bt_uk hello, I keep on getting messages saying my ‘digital voice’ has connected today. I have no idea what that is but could it have affected the signal as the WiFi has been dreadful all day.
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare I need to contact customer services and then a relationship manager-does BT have such things? Waiting 95 days and counting to activate a simple FTTP line 🤡Case Reference: IMP-107511522 escalation C39397869
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Lauren
(@l0lmd) reported
@bt_uk Oh that’s good, thanks!👍🏼 when I put my order in do you contact Sky to cancel my current broadband or should I do this?
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Steve
(@Retro_uk) reported
@bt_uk I don't need it. I just called to get a 5G sim card and had to renew my broadband so the girl said she was sending out a wi-fi disc and was quite "passionate" about me having a tech expert set it up. I did say I didn't need it, but in the end it was easier to cancel online. 1/2
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Sophie McCormick
(@sophiemc_xo) reported
@BTCare can you advise if the connection is down in Bt23 area ??
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jay
(@beginindian) reported
@England @BukayoSaka87 @bt_uk please help me Due to lockdown or covid we have no income we have in very bad condition your save my family otherwise my family will distorted i begging you for family please help me for 3000 pound this amount will save my family.
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Shane John
(@shanejohn247) reported
@England @BukayoSaka87 @bt_uk Lingard robbed wtf
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Joe Lappin
(@joebhoy08) reported
@LalenaMa @bt_uk @GlasgowCC 3 different companies offering help within 2 hours of tweeting and ur still not happy ???
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare Whats the 'quickest' way to help ME? Its day 94 (like, over 3 months, or, a quarter of a year!) of Openreach still not completing my simple FTTP installation-Is there a relationship manager? Is there a relationship? 🤡Case Reference: IMP-107511522 escalation C39397869
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
@btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.