BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
E-mail (7%)
-
Phone (7%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rach
(@aitch_R_aitch) reported
@bt_uk is you are the best, if hate to see the #worst never known anything like this! #rubbish change my date but don't tell me! I've been trying to get installed since January!! #useless
-
Ben Harvell
(@BenHarvell) reported
Who's the customer, @bt_uk or @WeAreOpenreach? Seem incapable of talking to one another which directly impacts the end user (me). To have to cancel an entire order & wait a week to open a new one before an engineer can fix the problem they created is madness. @OpenreachHelp
-
Ben Harvell
(@BenHarvell) reported
@MarcAllera @bt_uk Answering calls is one thing, actually being able to help is completely different. I've spoken to several friendly @bt_uk staff who seem completely hamstrung by archaic processes and a computer-says-no mentality. "The system won't let me" is not an adequate excuse in this age.
-
Dripmunk
(@eamoaken) reported
@bt_uk Already tried, was reassured that there was no issue with the service that its just terrible at the best of times
-
******-G©️
(@Crikey_G) reported
@bt_uk Hi, thanks for reply. I go to add and it asks me to log-in, I do that but all it does it keep asking me to create an account. When i try to create an account it says the service is unavailable. What am I doing wrong?
-
******-G©️
(@Crikey_G) reported
@bt_uk OK, at least it's not something I'm doing wrong. Thanks for trying to help...
-
Stuart Green
(@stuartgreen747) reported
@bt_uk Why? Because you don't guarantee a good connection. One of your engineers told me this week the 5 drop outs per day is acceptable. That's right people, BT consider it acceptable that your broadband can fail 5x per day
-
Druidic Giblets
(@druidic_giblets) reported
@Megacharlizard @bt_uk We have the same issue, swept in before we moved into our new build and made a deal with the builders for FTTP so no one in my area will try with it as they have to pay BT a **** tonne It's a joke, I just wanna leave maaaaan
-
Forth Valley Fencing Club
(@forth_club) reported
@BlairCremin @bt_uk Have sent a DM - Can help
-
TinoHwata
(@novelprinciples) reported
@bt_uk Is your network down in the Cardiff Area (CF3)? I have no internet impossible to work from home!