BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Thatcham, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
2 months ago | |
|
Basingstoke
|
Internet | 2 months ago |
|
Basingstoke
|
Phone | 2 months ago |
|
Basingstoke
|
TV | 3 months ago |
|
Basingstoke
|
Phone | 3 months ago |
|
Newbury
|
Wi-fi | 3 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈 (@aidenbliss1) reported from Basingstoke, England@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin (@LeeDonkin4) reported from Basingstoke, England@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars (@martinborgars) reported from Whitchurch, England@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley (@Nightingale26) reported from Lambourn, England@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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AS Lambert (@abisarah79) reported from Woodcote, England@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Mark Docherty (@MarkDocherty16) reported@robbiewilson64 @OldLondonW14 @bt_uk I usually tell them I am glad they called, as I was wondering what to do with my spare money so if they can go ahead and give me their account details I will send them some. They always hang up.
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Matthew Snaith (@snaithious) reported@bt_uk I've not received a returns bag to send back a previous BT smart hub, my email says it was posted to me on 11th Sept and I see no option to request another in my account. Please help
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yasemin (@yaseminbx) reported@bt_uk If you watch the video he has stated what the issue is, thanks
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wayneb71 (@wayneb711) reported@bt_uk And secondly I have emailed you and openreach . Neither of your companies bothered to respond to my complaint . 🤔
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Jamie Turnbull (@ThatjamieT) reported@btsport God I wish he'd **** off.
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KevParkin (@KevParkin2) reported@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Karen Shepherd (@karenonthetwit) reported@bt_uk never dealt with such an incompetent set up.Fibre promise-3 months, 3 visits, 2 days of lost earnings, literally hours on hold then to be told no one knows what’s happening again. Couldn’t even complain/escalate. Your hub is on doorstep come and collect we are busy.
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Rehan (@theycallmepasha) reported@bt_uk @yaseminbx Ratio this problem