BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Thatcham |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
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Huw Evans #Annibyniaeth 🏴 #FBIW #FBPE #FBPPR
(@wildkippers) reported
@bt_uk As I type - Yes. During today it was down from around 13:00 ish & glitchy when it appeared. Several neighbours are still w/out b/band & OpenReach ppl present don't know what the plan is to fully restore. We expect more disruption
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Chris Gerrard CEnv
(@chrisgerrard) reported
@bt_uk my mother in law has spent about six hours on the phone to you trying to sort out her contract and has got absolutely nowhere. She’s paying nearly £30 a month more than me for a poorer service. What gives? Genuinely feels like she has been exploited.
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Barn
(@BarnsH) reported
@bt_uk hi Bt I raised a complaint and was put onto a new contract I was told that caller display was included in this contract and price but it’s not working.can you advise please ?
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Caz (much older than you)
(@Caz_Hill_) reported
anyone else having recording problems with their @bt_uk box?
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UltimateGMZ1
(@UltimateGMZ1) reported
@bt_uk 3 days on a trot same time wifi goes down, WiFi is rubbish and WiFi goes on and off all night. Beyond a joke
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Chris woodward
(@ecfcwoody1987) reported
@bt_uk promised a deadlock letter last Sunday still no sign, yet another let down from this awful company!
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk So you accessed account information, without confirming any details? Without confirming who you're talking to. Oops, I'm not the account holder. Think you've just broken GDPR
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DazMCR
(@dazM33) reported
@bt_uk Hi, as I have done the order this time without the phone line why is it then I am paying the same price? Isn’t the landline I never used £18.99 or something extra?
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Mark Williams
(@BlokeOfWords) reported
@peter_cook17 @bt_uk Aftersales service is dead. RIP