BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 01/19/2026 12:45

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomNewbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SierraPapaG SierraPapaGolf (@SierraPapaG) reported

    Christ, have you seen Kenny Miller on BT Sport. His face is botoxed into place. Physically doesn’t move. Never understood why people do that. 🤔 #BTsport #RangersFC #NAPRAN

  • lisa01403 Lisa Bailey (@lisa01403) reported

    @mattboswell_ @bt_uk They on strike...just as bad as postal and train strikes these days.

  • FeeJBeee FeeBee (@FeeJBeee) reported

    @bt_uk rubbish service before I’m even connected - seems you can’t put full fibre order through until existing landline disconnected - computer says no! Current supplier says that will disconnect broadband. Can’t have no broadband as work from home. Utterly useless!

  • dr_hick Clare Hickman (@dr_hick) reported

    @bt_uk Thanks James! I managed to get through via the chat eventually and have booked an engineer for them. Hopefully they can sort out whatever went wrong with the fix today!

  • Jethart Jethart ☕ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jethart) reported

    .@bt_uk I am a longstanding customer who has had a problem today. Not only can I not get through to speak to someone, your autoBot is broken and does not accept my phone number as I try to get something resolved. This is awful customer service. Please fix.

  • prharri Paul Harris (@prharri) reported

    @YNWA_Kaiser @btsport @btsportfootball Not on their agenda, never is

  • ToonBOD4 Toon Ted's 🇬🇧 (@ToonBOD4) reported

    Jermaine Jenas talks utter ******* bollocks when co commenting and gets paid for it I **** you not @btsport

  • Jethart Jethart ☕ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jethart) reported

    @bt_uk I was communicating with someone who was finding out about the problem here, but it then just.......stopped. This is awful customer service, awful.

  • FeeJBeee FeeBee (@FeeJBeee) reported

    @bt_uk How would that be any different to the current situation. The live landline seems to be the issue!

  • davLFC19 DM (@davLFC19) reported

    **** off advertising that fury fight we’re all watching it on firesticks or streams coz It’s a bum card @btsport