BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Clout
(@joclout112) reported
@BTCare Hi Lesley, I want to raise a complaint, I have called wed, Thur, Fri, sat and Sunday, everytime I call I am told the phone will be fixed the following day and it's still not. This is the 4th or 5th time this year it has gone wrong
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Chris Antone
(@antone_chris) reported
@bt_uk says ‘We connect for good. We’re here to help’ Are your phone lines actually connected? 15 minutes on hold isn’t good or helpful!
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Neil F Liversidge
(@NeilFLiversidge) reported
@bt_uk Recently moved my home phone and broadband back to BT from Sky and am SO GLAD I did. Had a small technical issue, called 0800 800 150 and got through fast to David in the Tech Team in Newcastle who could not have been more helpful. What a difference from dealing with Sky!
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Nick Sturdy
(@theswirly) reported
This has been going for years now. Our current troubleshooter with @Plusnet running since 22 January this year alone. As our provider, they can only do so much but the trouble isn't with them, @bt_uk and @Ofcom, it's the infrastructure - no matter how many times we say it. (2/3)
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Dom
(@dia797) reported
Shout out to .@bt_uk who having insisted we could get fibre with 'no trouble' have now sent 5 sets of engineers out, who have all argued about what should have already been done by the prior engineers and have now said they have to dig the entire street up...
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steven watson
(@stevenwatson101) reported
@bt_uk I've invited myself to be the account manager - will that fix it?
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The BIG Burrito
(@OGlorioso83) reported
@Gunsofkilburn @SkySportsPL @btsport Outrageous...you should cancel your subscription mate
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Bill G
(@bill2929g) reported
@bt_uk @candicemcqueen1 BT is a disgrace to British Public! The level of customer service and denial of the lack of service is a culture now! So, people should be aware of your culture. My complaint is at Comm Ombuds and seeing that you're being protected! The country is run by rogue executives!!!
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Zen Moments
(@Zen_Moments) reported
@bt_uk I am trying to assist a BT customer who is 81. We are trying to activate MyBT for her so that her account can be managed online, but no success. 1.5 hours on chat to BT support on Friday. @BTCare helped with this kind of issue before but now shut down. Can you help by DM?
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Danny Page (Pagey)
(@Dannypage1977) reported
@bt_uk I can never login ob the app. Always says "something went wrong" I give up to be fair.