BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Hopkins
(@johntrom) reported
Wow @EE ! Good customer service you say? My father has called you twice to cancel his wife's contact after her sudden death. As it's in his name you are charging him £70 to cancel!? He has his own mobile with @bt_uk (your sister) so doesn't need another phone. An all time low!!!
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Emma Kidd
(@Spac3hopp3r79) reported
@bt_uk our internet has been down all day, any news on whether it is sorted or not yet. Seeing mixed messages as to it being back working,but we have reset the hub several times, but it is still down (location Aldwick, Bognor Regis)
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Choppy Waters 🇺🇦
(@AlanAlboro) reported
@bt_uk No mobile service in GL7 4HS? What’s happening?
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Fintech Rec LLP
(@fintech_rec) reported
Nice @bt_uk, leaving a whole community of homes and businesses without internet at postcode TN12 6NS. Quoted no fix until April 4th. Engerneer turning up shrugging shoulders with not one telling us what the issues, some claiming no issues reported. This has to be a joke right?
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Me #MakeVotesMatter #DefundCarbon #DFIU
(@TBallam) reported
@bt_uk Unless the person at the club who normally deals with problems is ill?
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Pete M.
(@fastcarspete) reported
Message to @bt_uk When your sales people tell customers that by switching to BT from Virgin you'll guarantee to fix prices for 18 months, not such a good idea to up the price AFTER ONE MONTH.
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📚Kirsty - Book Reviewer/Book Blogger📚
(@KirstyReviews) reported
@bt_uk Other than email is there a way I can contact BT Shop customer services?
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Georgina Rowlands
(@welshelf13) reported
@btsport can you tell me why for the last 2 weeks neither WWE smackdown or RAW haven’t recorded? Getting annoying now and can’t work out what the issue is but at this rate there’s not much point me paying for BT Sport!
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Ali
(@aliphants) reported
@bt_uk hi, my mum wanted to cancel her broadband and keep her phone... She called to do this, then recieved an email telling her phone and broadband would be cancelled and now she can't make or receive calls.
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Ronan McCarthy
(@RMcCarthy_14) reported
@jamielynch71 @welshelf13 @btsport Had this same problem myself last week, disgrace.