BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/04/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoCam211 Joanne Cameron (@JoCam211) reported

    @MarkCarruthers_ @virginmedia You should look to switch I’m with @bt_uk and never had any issues at all and I’ve got loads of devices connected x

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk Dee. Thanks for swift reply. They won’t call back as they never do. And no one will follow up. So, let me have the name of the most senior complaints manager in the organisation and let me have their direct contact details and ask them to call before 10am

  • Ronnieg1983 Ronnie Greenan (@Ronnieg1983) reported

    @btsport has to do something with the commentators for next season. They easily have the worst in football

  • jamblemb Graham (@jamblemb) reported

    @bt_uk @MarcusRashford At least they are trying to make a difference. Doing nothing and ignoring the issue hasn’t worked, indeed it appears to be getting worse so we should all support these initiatives

  • Itswayoverthere thisdidnotgotoplan (@Itswayoverthere) reported

    @BTCare good morning have bt decided to block the use of apps like @cryptocom? Using your service doesn't allow for access to the app however on 4g access is granted without problems. This is happening for other users also

  • bourney59 chris bourne (@bourney59) reported

    @bt_uk Sorry guys the way to tackle the problem is stop giving it air time #stopfuellingthefire. Sticks and stones may break my bones but names will never hurt me is what I was taught in school it didn't do me bad over the years.

  • peterharper703 PEDRO (Nutty Geeza) (@peterharper703) reported

    @BTCare my hub went down again yesterday and now my Tablet won't connect to the hub again. Happens every time. 40 mins on the phone last time with someone trying to help me get it reconnected. I knew it was about to go down because Alexa goes first before the light goes orange.

  • Foxgl0ve Foxglove (@Foxgl0ve) reported

    @SeanVr1 @bt_uk @Ofcom and I thought LAST week was a dubious start to a business relationship, holy ****.

  • simon_harper Simon Harper (@simon_harper) reported

    @bt_uk Seems ok again after a long night of being up and down.

  • NeoSamG Zombie Lord 🧟‍♂️. (@NeoSamG) reported

    @BTCare so trying for the 2nd time to have My Full Fiber installation done. Despite the ridiculous amount of problems this has caused Me & My multiple requests if it could happen. Engineer in attendance is saying He shouldn't be doing it. As it's against the rules...