BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Callum Rasmussen
(@RasmussenCallum) reported
@bt_uk That hasn’t done anything unfortunately, same issue..
-
Goadie🤨
(@goad316) reported
@bt_uk is there an issue with the Email services today? My Grandmother is saying she can't send or receive emails on any of her devices
-
dreadnowt
(@GDrybala) reported
@bt_uk Is that why you & @OpenreachHelp haven’t fixed our “fibre to door” internet, 3 weeks after a wind blown tree took out the line & a single pole? You’ve certainly cut down my internet use, given we have crap satellite signal #PissUp&Brewery
-
Cam
(@cam_wrcs) reported
@bt_uk Why's my internet speed less than half it should be right now? That explains why my downloads have been **** for the past few days. Any help with this or you guys going to keep charging us for the speeds we pay for and give us less than half of it?
-
Yorkshire lover
(@Yorkshirelover1) reported
@bt_uk bit of feedback. My 90 year old Mum's phone was showing a faulty line this morning. From reporting it to the engineer going out this afternoon and repairing it the service has been 110%! Thank you!
-
Callum Rasmussen
(@RasmussenCallum) reported
@bt_uk Reading through the comments it seems this issue affects a large amount of numbers. Probably needs to be looked at and fixed?
-
Matthew McManus
(@MattyMcManus95) reported
@bt_uk getting little to no signal on many channels on bt tv I’m currently on my 2nd tv box. It’s not my Aerial as I’m getting freeview on my tv just fine when I plug it in. Any solution?? My 1st box began to do this 3 months in and I was told the box was faulty now same issue
-
melissa moore
(@Melthemummyof2) reported
@bt_uk Nope 👎 over a week and no one has bothered to call me back - wonderful customer service BT 👎👎👎
-
Aaron Mclean
(@A9Mac) reported
Big 2nd half needed by Man Utd. Out played, out worked out classed by Watford in the 1st half and are lucky to only be 2-0 down. A 2nd half like the 1st will heap way more pressure on OGS than the 2-0 defeat to Man City did. #WATMUN #BTSport
-
Anne Graham
(@AnnaGra65143872) reported
@bt_uk I haven't yet submitted a complaint nor I have I been advised on your complaints process. Please explain how you created a complaint. I have so far been trying to ascertain facts and processes. My complaint is above and beyond and so extensive it is not yet complete.