BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Bolton
(@bolton_tor) reported
7 days without Broadband @bt_uk can’t raise a job to send a fibre engineer !! I have spent so much time on the line trying to get hold of operatives and fix the issue @bt_uk why can’t you just sort this out!!! #broadband
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roastpotatoshi
(@roastpotatoshi_) reported
Hey, @bt_uk it'd be nice not to have your employee's knocking on the door at 7.30pm trying to sell your services and getting huffy when I said no that I'm happy with my current service provider. As if I didn't need another reason to stay with @virginmedia.
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S Valentino Esq.
(@svalentino_esq) reported
I THINK FOR THE MONEY THAT @btsport CHARGE FOR THEIR MONTHLY SUBSCRIPTIONS THAT US MUGS SHOULD AT LEAST BE SUPPLIED WITH BETTER PUNDITS. *******
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DrGreggles
(@DrGreggles) reported
@btsport Didn't get a response to my question (either time I asked about it) and I have now tried it on a different browser - exactly the same problem. There are no issues with anything else on this machine, just BT Sport. The problem is at your end, so how/when will you resolve it?
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Maggie Mac
(@MaggieMac263) reported
@bt_uk service outage in G69 postcode, any idea when this will be fixed? Impossible to work from home without the broadband I’m paying for!
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CookieOwlbear 💛💙
(@Hootgnarl) reported
@bt_uk Parents have had no phone line or internet in Chelfham, Barnstaple since storm Eunice. Next to a care home with same problem - promised it would be fixed within 2 days but still not. There is no mobile signal so can't call an ambulance if they needed.
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ECM
(@ecmorrison_) reported
@bt_uk currently experiencing problems with broadband within PA4, have restarted hub, unplugged cables and still cable isnt working… any other assistance?
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Rexx Deane 🏳️🌈
(@RexxDeane) reported
@bt_uk I wasn't having a problem with the service, just pointing out the silly typos in the email, but thanks for asking.
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francesca
(@franzipan12) reported
@bt_uk not impressed with service, new account took weeks- complaint made. Now the broadband is still down and no one seems capable of supporting us. We have a home and holiday business without internet and @bt_uk have been absolutely useless
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Carmella Hunt
(@CHunt88) reported
@bt_uk No internet & phone since yesterday morning. Conflicting & inaccurate update txt messages from BT and on hold for 40+ mins. What’s happening to our service?