BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Cass Tatara
(@CTataraM) reported
@bt_uk I was told earlier today that my internet would be fixed by 9:34pm. At 10pm, I connected to a staff member who said it could take up to 4 hours after the quoted time. Internet still isn't back, over 12 hours since it went down.
-
Gemma Archer
(@Gemma_Lou1984) reported
@bt_uk amazing customer service when having issues with broadband
-
Sam Dixon
(@SamDixon93) reported
@bt_uk again with the worst service in the UK No doubt they’ll blame the weather 🥱 How can we leave your crap company and move to someone better?
-
Dan Sly
(@DanSlyPsych) reported
@bt_uk A week without internet with what seems like zero effort to resolve the issue! I don't know what makes me more frustrated, your woeful level of service or the fact you've turned me into one of these people that resorts to venting their frustrations on Twitter. Shame on you
-
Gemma
(@Gem_Roo) reported
@bt_uk sent an EE mini hub to use until our broadband can be installed in our new build home, spent today speaking with numerous people because the sim card has not been activated for data use. One adviser logged a complaint escalation, and then closed it. Help please
-
ChipPhat
(@chip_phat) reported
@bt_uk It's simply not good enough. I don't want an update on the 16th. I want a connection, before the week is out. Although discussing it with my partner now, we're cancelling. Lousy service from a lousy provider.
-
Thom Kelly
(@thomkelly_) reported
@bt_uk Generic reply …. Of course there is no known issue, that’s why you have a engineer coming out ! 3 days is not acceptable 🥲🥲, your service is rubbish - are you on strike? Why do you advertise guaranteed service - its not reliable !!!! Or fit for purpose
-
Thom Kelly
(@thomkelly_) reported
@bt_uk 01564 703860 Broadmead Barn Forshaw Heath Road Earlswood B94 5JU No service issues with line it’s internal They say the router is fine but need a engineer urgently
-
Big Dave G
(@BigDaveLUFC) reported
@bt_uk Broadband been down for 24 hours LS22. Been having to use data. What is going on?
-
Nancy
(@nancysalmon123) reported
@bt_uk what shocking customer service I’ve had - fibre broadband installed for 1 week and it’s gone down and nobody seems to know what the problem is ….