BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin James
(@GavJamDob) reported
@bt_uk hi my broadband keeps dropping for 30 seconds for the last few hours, it’s infuriating! Can you look into the issue please
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Tom Warren
(@MrTomWarren) reported
Today, I picked up the phone to call @bt_uk I waited for 1hr 15mins to speak to someone, only for them to 'accidently' hang up on me. I am calling again and have been waiting for 25mins. No doubt I will be redirected to another team and wait for another hour. 🤬🤬🤬
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Pubgeegee
(@WestHamWonders) reported
@btgroup @btcare @bt_broadband no internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap
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Bradley Weir
(@bradderzz98) reported
This company @bt_uk has THE worst customer service on the planet. Spend all day waiting for them to arrive 1-6 then call them at 6:25 and they say they aren't aren't coming. Y'all are absolutely useless. Completely useless.
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Cliff (Stubloke)
(@C1978Cliff) reported
@bt_uk No problem and I posted to warn others of certain scams, I know it's not bts fault nor do I hold them accountable
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Andrea Hadfield
(@justandrea) reported
@bt_uk Hi there - yes, it seems like it’s a local outage and we’re still experiencing problems. Currently saying it’ll be fixed by tomorrow morning.
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Goblin Vibes
(@SherlocoATP) reported
2 hour phone call with @bt_uk just to find out I have to wait for at least a week after my start date for news of when my service will start. Told to use my phone in the meantime. What am I paying for lol
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Alex Turco |🇬🇧🇨🇾🇮🇪
(@alexjturco) reported
from
Burnham-on-Sea, England
@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
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BuddyAFC1
(@Afc1Buddy) reported
@bt_uk can someone respond to my DM. Im not about to spend another 6 hours waiting for you to help me connect a device your colleagues recommended.
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nic
(@nic34321661) reported
@bt_uk Just had a scam call on landline by automated voice saying you will terminate my account for “packing” and to press 1 to discuss. Number withheld.