BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Summers
(@csummers21) reported
@bt_uk Given the lack of update and still no call attempt made, it seems clear that your managers do not respond to their own staff let alone customers. This is a clear complaint which is not being acted upon
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L J
(@bigbud01uk) reported
@mattPGAbyrne @btsport My thoughts exactly! In respect of a team performance City was poor tonight but stole a result wonder what the fall out will be 🙄
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Adam
(@chocice91) reported
@btsport No one question that **** kerper
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Adam
(@chocice91) reported
@btsport No one question that **** keeper
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G1NGJ
(@kgingerjones) reported
@bt_uk What an absolute debacle @bt_uk overcsn hour on the phone setting up contracts an banking and services ....ONLY TO GET A TEXT the very next day to cancel the contract. REALLY ???? Wholly inept and ill informed ..chat line contradicts call centre snd vice versa ABSOKUTR SHAMBOLIC
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Daniele🇮🇪🇮🇹Donato
(@dandonato23) reported
@btsport you should be disgusted with yourselves. I'm watching Rangers v Napoli and I've never heard such bias **** talk from that **** Ali McCoist gonna have to mute coz these commentators are a load of *****.
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Ryan Butler
(@ryan17butler) reported
@btsport Champions League night and more time spent talking about a potential England World Cup squad! Come on to **** give it a rest!!
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MCFC_SamMJDavies
(@MCFC_Sam320) reported
Robbie Savage is the worst commentator, if that was Ronaldo he would be praising him and calling the goal world class. @btsport needs to get rid of him. @RobbieSavage8 you are terrible at your job!
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Mark Eriksen
(@markeriksen1103) reported
@bt_uk now been a week without the new fibre broadband that was installed. The hub has never worked and after 2 openreach visits in 2 days they cannot get BT(the provider) to sort out the PPP part to connect. Absolute shambles from BT tech support
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Sarcastix The Gall 🇺🇦💙SLAVA UKRAINI
(@FoxResurrected) reported
@bt_uk Ok thanks. Why do I have to ask to be shown this though? Surely good customer care means *you* inform *us*, and save us money where you can? Particularly in the current climate? It’s all a bit ‘don’t ask, don’t tell’…