BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona M More
(@newgrandmomma) reported
@bt_uk Thanks Laura, I will DM with details but I am furious. This appears to be quite normal for Bt customer service since WFH became the norm #unacceptable
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Sue Wynn-Jones
(@crugfarmplants) reported
@bt_uk I wish you would reply to our messages regarding our landline. We have a contract for unlimited phone calls so why have you broken your contract and disconnected us?? Running a business is hard enough these days
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
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Gill Kirk 🇺🇦 🌹
(@gill_kirk) reported
Anyone know who's responsible for "lamp posts" with phone cables in them? One in our area is sounding an ear-splitting alarm - all help much appreciated! @ccbathnes @OpenreachHelp @bt_uk
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R MC
(@mcgeo99) reported
@bt_uk Completely hopeless. Report fault on 12th. Engineer booked, visited and fixed fault in 5 minutes according to tracker! Check yesterday about booked appointment today- no need to be at home sir. Cancel time off. Told today they do need access. Joke company.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk It was only then that the issue became 'fast tracked' and rather ironically the website magically said there was no issues at my chosen post code...however I've never seen any improvement at all, I even tried the O2 service status at the same postcode - also reported a fault
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Stephen ☆
(@sdd_96) reported
@bt_uk Do you have a fraud department? I’ve got a letter from a debt collection agency saying I owe money for a BT contract. I’ve never had a contract with yourselves.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk I have gone through this more times than I can remember, originally the website reported that there was an issue at the postcode I supplied and that it would be dealt with...fast forward 3 months and it was still the same. I ended up contacting the Mobile Team at BT (1/2)
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Fiona M More
(@newgrandmomma) reported
@bt_uk appalling customer service from Dominic (Newcastle) in retention, have had enough rudeness to last a lifetime , will be moving my firm’s account too #noloyalty #rude
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S
(@MidgarWorkshop) reported
@bt_uk I've called you, calm and collected, and again enraged.. Your service is unacceptable and caused me to suffer because I COULDNT CALL A DOCTOR. As previously mentioned in the calls, I NEED HELP!!!! you did nothing