BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Esoteric187
(@Esoteri40187080) reported
@bt_uk No service issues for BT. UNLESS YOU CHECK A NON-BT PHONE FORUM ELAINE! Elaine, it is not your fault, but I do not think it is acceptable that these people are still without a service they are paying for. Two of them are vulnerable as well. The engineer I spoke to had 18 jobs!!!
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Esoteric187
(@Esoteri40187080) reported
@bt_uk The faults were reported thd day after the lightening strike. A BT engineer in the area two days afterwards said there were dozens of lines down and there weren't enough repair teams. That was almost 2 weeks ago. I know of four people still without their BT service. Is there more
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Guy Rodwell
(@guyrodwell_) reported
The best internet speed we can get at our property is 30mbps, and it doesn't have the bandwidth to support 2 people trying to work from home. I've already reset our @bt_uk router 8 times today and it still won't provide a stable connection 😮💨
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jodi
(@jodi21677941) reported
@bt_uk @mattwarman @SKYbroadbandPH some needs to help us, we have 2 ONT lines into our house and have paid and used them for over 2 years (2 accounts). Being told we cannot have 2 and they have switched one for but we are paying for service via BT and sky nobody can help us
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Bonnie Newman
(@screenb303) reported
@bt_uk why is my internet dropping at least 3 times a day? This has been going on for more than 5 weeks now. This is really poor service #ofcom #badcustomerservice @Ofcom @WhichUK
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Dan Manser
(@DanManserPT) reported
@bt_uk This hasn’t helped. Can someone just call me I’m trying to work and pay for a service I’m not getting
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Dawn Moseley
(@DawnMoseley5) reported
@bt_uk All broadband packages should have signal around the home I don't understand why I am guaranteed a speed but not a signal around my home that just seems stupid without the signal they won't be any speed what the hell I added halo as this was to ensure I had the best package.
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Dame Luna
(@MoonCow77) reported
@bt_uk seriously, why is our broadband taking so long to be fixed?? Its been off since 5.45pm yesterday and it's not predicted to be fixed till 4.48pm? Why am I paying for a service that doesn't work?? I'm in Littleport, Ely.
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Esoteric187
(@Esoteri40187080) reported
@bt_uk Thank you. But the one person I spoke to this morning does not want to be identified in case it affects their service. They have already been told BT are "quite busy" dealing with the issues.
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Ellen Davis
(@EllenDa13732137) reported
@bt_uk We moved in yesterday and tried to set up broadband, but were informed there’s a cease order on the line. Previous owner tried to cancel the cease order and @bt_uk refused