BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/26/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjvincent ChrisJVincent (@chrisjvincent) reported

    @bt_uk @England Unless you use BT mobile. Switched recently. Worse signal than 1996.

  • Hutch10Chelsea Andy The Hutch ⭐⭐ (@Hutch10Chelsea) reported

    @bt_uk @England That's the problem with our country, always making out we are better than we are. I'd like nothing better, but the way we are playing we have just two hopes! Bob and No!

  • LewisGWard Lewis Ward (@LewisGWard) reported

    @bt_uk my WiFi has gone down, I've been charged for now tv which I haven't been able to use for the past 4 months due to it not working on my youview box and I cant cancel because I have to pay £200? Wtf man

  • shazzah_harm Shae Harmon (they/them) (@shazzah_harm) reported

    Hey @bt_uk you sent us a temp Mini Hub that only works for 10 minutes until it shuts down and we cant see it anymore- even when it is reset. Like we need to work. Why is it so hard to send us an actual working device that's been tested?

  • smilersimonuk Smilersimonuk (@smilersimonuk) reported

    @bt_uk @England don't talk stupid, we drew against Scotland, Scotland got beat. we played crap last night.

  • hidinginthevoid riley (@hidinginthevoid) reported

    @shazzah_harm @bt_uk Because that is FAR too obvious for them! Send you a broken unit, then when you complain, completely ignore you

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk @MarcusRashford do you support BLM?

  • ryan76614721 ryan (@ryan76614721) reported

    @bt_uk what is going on with BT internet right now?? Last few days my internet is extremely slow and it keeps coming and going all the time. We are paying for broadband and the service is absolute garbage

  • NewSiddy New York Siddy (@NewSiddy) reported

    @bt_uk @England Spread hope? WTF does that even mean in this context you bloody woke fools?

  • CotyHS2 Ian Moss (@CotyHS2) reported

    You thieving ******* @BTCare ("BTCare" you ******* well don't). 7.19% increase in call package. You have had no idea where inflation is for years eh? Sadly, your chums at @Ofcom are in on the #fraud. They don't give a **** either.