BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán Seosamh 🇪🇺
(@SeanLXIV) reported
@bt_uk is the most infuriating email provider. I get emails via the phone app ok, but every time I try to login on my laptop to manage folders I get a "you've made too many attempts" and locks me out for 20 mins. It does this on the first attempt! 🤬
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Lucan Bradbeer
(@1059e77b14654a3) reported
@bt_uk Update on outage would be nice.
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FIREMusings
(@FIREMusings) reported
@btsport Pretty useless tech support..wont stream on the laptop I have used for months .. happy on my phone... and inane drivel of tech questions from two chaps who I doubt have ever seen a computer I mean 'did you use your BT password ?' ... I was chatting online logged on !
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Staci C
(@culbert_staci) reported
Experiencing the most horrendous service from @bt_uk for the last two weeks #btbroadband fault, which is not getting fixed. Advisors won't allow me to escalate or speak to a manager. Engineer appointments get cancelled. Stressful trying to get someone to take responsibility #bt
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Honest Answer
(@farr_win) reported
@bt_uk See, younrun a speed test from YOUR end which doesn't relate to the speed I get at MY end. I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next
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Christoir
(@ChristoirMurphy) reported
@_JTD28 One hundred percent. Pathetic from @btsport commentators to not bring it up and TMO to miss it. Be damn sure they would have if that had happened the other way.
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Michelle Gerrans
(@MichelleGerran1) reported
@bt_uk Hi I have someone coming out on Monday to hopefully resolve the issue. Michelle
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thomas
(@thomvsu) reported
@bt_uk we are paying for 75-100 down btw :D
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Football Confidential 🌐
(@footballconfid1) reported
@CobiMcfc @thespursweb @btsport I’ve said many times, I’d just support another club if any of the scumbags associated to your club came for Spurs. It’s like saying, “you’d love a consortium of paedophiles to run your club if it meant winning something.” No mate, I really really wouldn’t. Find some shame ffs.
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Sr Moaning Minni
(@SrMoaningMinni) reported
@bt_uk Openreach are a bunch of lying wankers that don’t give a damn. I was told twice an engineer had been booked, twice they didn’t turn up, twice an engineer hadn’t even been assigned. Don’t bother with customer services, go directly to the Chairman of BT, based at head office.