BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 01/19/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomNewbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pop_ruth Ruthyxx (@pop_ruth) reported

    @bt_uk hi can you help our bills have gone up within a month no idea why and very confused

  • Charr206 Charles Turner (@Charr206) reported

    @btbusinesscare Please send me a Directors email as urgent issue now dangerous and getting no proper support from India depts trying to sort uk!!

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare @DowndetectorUK BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare Been in a queue on there for over an hour, an all-round shocking service today

  • NoLiesSpokeHere 🌈\o/☘ (@NoLiesSpokeHere) reported

    So while everyone is complaining they can't watch Netflix etc... my elderly mum and others in the street are without phones as they don't use mobiles. This is why no-one should depend on the Internet and the fancy technology. Landlines never fail @virginmedia @BTCare

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare No the problem still hasn’t been fixed, and now it’s the weekend. What do we pay a critical care charge for? I can’t do anything with your fault reporting website as it’s not mobile friendly. Your customer service is in decline.

  • chellyscot Michelle Stevenson (@chellyscot) reported

    @IgnatiusPinto1 @btbusinesscare @BTBusiness Yep, same with our business. Since 22 April. 9 orders pending! 9 orders cancelled! 3 emails & letters telling us we have stopped our service! 4 hours waiting for complaints to call us! Emails ignored. After reading your issues I think the communication ombudsman is next!

  • MM1501 Michael McCann (@MM1501) reported

    @btbusinesscare I’m sorry but your level of service is appalling, texting a virtual assistant and getting absolutely nowhere

  • Gee_Bri Brian Gay (@Gee_Bri) reported

    Fuming! In feb we switched to Sky broadband from @bt_uk and have had no issues with the Sky service since then and have been paying them for their services. BUT BT are still trying to bill us as well! Sort it out @BTCare

  • jonesrachelann Rachel Jones (@jonesrachelann) reported

    At a loss @btbusinesscare at the abysmal service from BT when moving to a digital service that includes BT Business Cloud Voice. Six weeks without a telephone service as telephones still not set up & dispatched & no complaints department to contact!!