BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/25/2026 07:10

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr5_Fox ffffffffy (@Mr5_Fox) reported

    @abileonard17 @bt_uk @tweedledee23 It's an issue with the mobile not the network.

  • GawpStaffs Gary Austin Wildlife Photography (@GawpStaffs) reported

    @pickles61068 @bt_uk No its deffo something bt has done, funny how all this at same tike as Facebook going down etc.

  • _JonathanStreet Johnny Street (@_JonathanStreet) reported

    @bt_uk, do you have any info on this - you share network data infrastructure, right?

  • DonnaToshie Donna McIntosh (@DonnaToshie) reported

    @bt_uk I’ve got my code for the Xbox series x but nothing happens when I enter it…help please

  • jpsc01 Jonathan Curry (@jpsc01) reported

    @bt_uk moved me over to “Digital Voice” last week and since then the internet has been complete rubbish. Anyone else had this problem?

  • pickles61068 pickles (@pickles61068) reported

    @bt_uk Appears to be a problem with BT & EE as others are saying the same

  • tweedledee23 Lindsey Jones (@tweedledee23) reported

    @bt_uk Will do now but I'm doubtful it will work as so many people have same problem :(

  • pickles61068 pickles (@pickles61068) reported

    @GawpStaffs @bt_uk Same here & just keep getting told to go through the trouble shooting hich is not making a difference. Still no access & still an exclamation mark

  • Dyfanthomas DYFAN THOMAS (@Dyfanthomas) reported

    @bt_uk BT! Impossible to get support when trying to resolve a WiFi phone line problem. Yet again terrible customer service.

  • HusbandrySoul Soul Husbandry (@HusbandrySoul) reported

    @bt_uk what’s bt wifi x doing on my router ? Why is it impossible to get anyone in bt to tell me how to connect to it ? Does it come from my router ? How’s it powered ? Why does your complaint department insist on letters but respond by email ? Why did I sign up for Bt ?