BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 05/14/2025 05:05

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Wi-fi
United KingdomThatcham Wi-fi
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveCollins61 Travelling Man (@DaveCollins61) reported

    @JakeWatson_TV @btsport I was just about to tweet the same.. Never heard such garbage from all of them on our club.. Savage has no affinity with Lcfc anymore..

  • NIrishPaul Paul (@NIrishPaul) reported

    @bt_uk It's an archaic experience loading up a separate desktop player in order to only have access to a tiny amount of the content paid for on the service. It's slow, clunky. limited and entirely unecessary. I don't want to use a TV when I'm at the computer.

  • thatshowidoesit young nudy stan account (@thatshowidoesit) reported

    @bt_uk I still need help

  • NadiaRinaa Rina (@NadiaRinaa) reported

    @btbusinesscare line in my name as I was taking over an existing company. They've bullied their way to getting 350/month for 5 years. Such a disgraceful company. Bt times are changing and this cruel culture company you've got going on is sure to fail.

  • lukey_avfc lukey (@lukey_avfc) reported

    Dear @btsport is there anychance you can cancel my sports package on Saturday I really don't wanna watch us get slaughtered by Haaland 😭

  • missis_mac Mrs Mac (@missis_mac) reported

    @bt_uk oh dear. Any idea who I can speak to over a suddenly disconnected account of a single vulnerable woman (who has paid her bill). I am getting nowhere with your phone line and have been on hold a Very Long Time. Can anyone help?? 😢

  • SarahEAshley1 Dachshunds called Colin & Doris (@SarahEAshley1) reported

    @bt_uk third evening holding on for BT to answer the damn phone! Please give me strength to persevere with this.

  • Edjking1988 Edmund king (@Edjking1988) reported

    @btsport why am I not able to watch a service I pay for. Gives error code lp103. Changed password and every device logged out same issue. What is going on ? Better be sorted for MotoGP in the morning

  • KMcKeown40 Karen McKeown (@KMcKeown40) reported

    @bt_uk @MoneyTelegraph I am at my wits end. I have been waiting for broadband since I moved house in May. I know the issue lies with @WeAreOpenreach but I seem to be going round in circles. Can anyone help?

  • Shingle_beach Shingle Beach (@Shingle_beach) reported

    @bt_uk hello could you help us with an issue with broadband. The smarthub 2 is flashing purple, the leads are connected and we’ve turned it off for 5 mins and on again and that hasn’t worked. Can you help?