BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/26/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mickgent Mick Gent (@mickgent) reported

    @England @bt_uk Rice for me. Then get grealish in over Phillips and it’s not a bad starting 11

  • boxmodz oh no, not him! (@boxmodz) reported

    @bt_uk I've waited 20+ years to give bt / openreach the middle finger and in 3 weeks I get my wish, no more 8mbps fttc crap! 🖕

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @JeemerTheMeemer @bt_uk Yeah you don't seem to understand what direct payment is... How do you know there are no other problems? For instance are you aren't you using an EO line? Do you know what an EO line is and its implications? Has an NGA been raised? Do you qualify for USO?

  • GaaJ61385709 GaaJ (@GaaJ61385709) reported

    @bt_uk still awaiting a call back from tier 2 team regarding a terrible mistake they have made on my account and dont have the decency to call ...perhaps as they dont know how to handle what they have done

  • bryangibson8 Bryan Gibson (@bryangibson8) reported

    @iant147 @bt_uk Know the feeling poor service because they have the monopoly and own the lines don't give a toss

  • RoystonElmer Roy Elmer (@RoystonElmer) reported

    @bt_uk so, after complaining about our internet speed, and having Openreach out twice, we were told by the engineer that we share our connection / bandwidth with a house down the road. We pay for 40Mb, we assume they do too. We both get 20. Doesn't feel legit.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @JeemerTheMeemer @bt_uk But you don't pay openreach... Multiple good reasons why they may elect not to, access rights or issues, overbuild, maybe you are already over the USO threshold. So you're upset about a company you don't pay not doing a thing they aren't obliged to do

  • sallybromley sallybromley (@sallybromley) reported

    @bt_uk Yes @bt_uk you answer calls but still can’t get your customers connect!!! You really have the worst customer service and set up so disappointing. Wish I had chosen another company.

  • SomersetTaw TAWSomerset (@SomersetTaw) reported

    @bt_uk is there a broadband problem in the TA19 area at all please??

  • jaaacv2 jac (@jaaacv2) reported

    @bt_uk fix my internet *****