BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Biraj prajapati
(@birajprajapati) reported
@bt_uk Yes, It was a lighting cable issue and BT were waiting for @OpenreachHelp to assign an engineer. I think since it's only one customer that is affected, and since you've already tricked us to joining your contract, we can easily be ignored. Happy to DM my details.
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Laura Chamberlain
(@LadyChamberpot) reported
@bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?
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David Bell
(@CaravanNut) reported
@OneThreeFourTwo @bt_uk Ignore that, you said Three. Appalling Three signal here.
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Toni Taylor
(@TTSMEsupport) reported
@btbusinesscare Me please - I am having incredible problems, dating back to May.
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David(Northwest Lancashire Train Spotting)
(@David_B235) reported
@bt_uk any idea why Wi-Fi in FY5 area is down Internet went off at 2.30pm says maintenance taking place
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Huw Evans #Annibyniaeth 🏴 #FBIW #FBPE #FBPPR
(@wildkippers) reported
@bt_uk It's the 8th day after the min hub was to have been delivered as the immediate solution as per our agreement with BT to maintain a semblance of broadband service. Our broadband has now been restored. The failure of DPD is a BT failure as they are your agents - they work for you
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David Bell
(@CaravanNut) reported
@Tedisiek @bt_uk That’s what I thought. Nothing is ‘slow’ right now with 50mb, but for 18p more a month it seemed daft not to. We don’t stream 4K as our old Pioneer TV is 1080p and old mkii Chromecast.
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Michael Simms
(@micsim35) reported
@bt_uk Yeah, there's an engineer coming tomorrow now. They factory reset the router and it made no difference, they think it may be surge damage from a recent power outage but I'm not entirely convinced but will wait and see anyway before raising a complaint as they also suggested.
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Tim Jones
(@Timbo157) reported
@bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!
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Donal Hurrell
(@HurrellDonal) reported
@btbusinesscare been trying since Feb to get internet sorted for my business. £4k later for a private line, still not working. Terrible customer care on phones. Losing lot of money due to current set up with BT being so weak. Busiest time of year about to start & still no help