BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 11/24/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.

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City Problem Type Report Time
United KingdomNewbury E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomNewbury Wi-fi
United KingdomNewbury Internet
United KingdomNewbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TC38534491 TC (@TC38534491) reported

    @Jama10Awil @ETHthisistheway @btsport I'm not the one who's STILL missing the point - what does any of that have to do with football? You're making excuses for something terrible by saying "other terrible things happen too". Think harder. And stop making assumptions.

  • Carthy94_ Anthony (@Carthy94_) reported

    @bt_uk Its hardly a priority to anyone, you guys have said that they'll send someone out tomorrow since it went out last Thursday and you've sent one guy in that time without the equipment to fix it telling us about the problem that we already knew about. No one has come to fix it.

  • Niki44 ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @girl_tinder @bt_uk 🫢 Jesus! This is disgusting. @Ofcom is the governing body to start your complaint lovely. No service, no charge, surely? It's BT. They're a law unto themselves & have a reputation to match it the country over. Start the complaints process with BT. They have 6 weeks.

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk Works out cheaper in the long run, so I'll go with that option. Great customer services by the way 👍

  • MrNutz14 Mr Nutz (@MrNutz14) reported

    @btsport Mitro scored 11 in a poor Parker team. This myth he can't do it in the Prem is just lazy twaddle spouted by sheep.

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk It's unbelievable that I have to speak to another part of your company to sort this? We both know whats going to happen, I'll either leave and come back as a "new customer" with a shiny new offer that's cheaper than mine or I move to another company. It's so stupid!!

  • Stephen22133593 live by the sea (@Stephen22133593) reported

    @girl_tinder @bt_uk BT are a Statuary Undertaker and as such under the New Roads and Street Works Act 1991 are legally obliged if they have a customer “out of service “ to issue an Emergency works notice to you local Authority to carry out a repair to the pylon within two hours. So this is very poor

  • HelenHarries17 Helen Harries (@HelenHarries17) reported

    @bt_uk reported a problem with our landline yesterday morning by text, not heard anything since & when I go online to our account to track the fault, it says no faults on this account...please can you update? Thanks..

  • NFlisher Nadia Flisher (@NFlisher) reported

    @bt_uk That is wireless yes but it's constantly this low and dropping out but we have been told for over 2 years there is no issue

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk It's not you I'm complaining about, it's your companies stupid process. Why go through all of this, it's pointless?