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BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Thatcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, and Basingstoke.

CityProblem TypeReport Time
Thatcham E-mail 2 months ago
Basingstoke Internet 2 months ago
Basingstoke Phone 2 months ago
Basingstoke TV 3 months ago
Basingstoke Phone 3 months ago
Newbury Wi-fi 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • TheTomothy
    Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • abisarah79
    AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • Nightingale26
    Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • leymude
    leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • martinborgars
    Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • aidenbliss1
    aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • HenryJ489
    Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • vickyclarke76
    vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rosanneb_n
    Rosanne BN (@rosanneb_n) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp so you’re cancelling all appointments booked by BT to fix my mothers Broadband - which part of not working do you not understand? How do you get away with it? It’s been about a 4-week saga now 🤬🤯😳

  • mrslaurenhlewis
    Lauren Lewis (@mrslaurenhlewis) reported

    @bt_uk Still no solution…!

  • 1mpossiblealice
    Layla (@1mpossiblealice) reported

    @bt_uk Hi, no mobile signal at all today and 4G hasn't been working for the last 2 days. What's going on?

  • KarlJames0
    Jarl Kames (@KarlJames0) reported

    @bt_uk hey guys, what's the problem in WA7 5LF? Internet's been off since tea time last night

  • mr_leonkennedy
    Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    Broadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌

  • NBriers
    Nicky Briers (@NBriers) reported

    @bt_uk you are a bunch of liars fibre was installed yesterday only for the engineer to **** up the installation and now I have to wait 4 weeks for a resolution I was definitely miss sold this garbage 😡🤬

  • TheWalshinator
    Yung Diabeto (@TheWalshinator) reported

    @norfsidegunn Also awful behaviour @bt_uk

  • Metbot65
    Neil Metcalfe (@Metbot65) reported

    @Mumsyto2 @bt_uk me too, don't use landline much but notice incoming calls not connecting and no dial tone to make calls out. BT diagnostic says I have an unresolved billing issue....WTF I pay by DD and up to date.!!

  • VinodKethari
    Vinod Kethari (@VinodKethari) reported

    @bt_uk Hi Laura, thank you. I did, but it was the same date as sky gave which was 14th feb. Just wanted to see if you could help to reach someone from openreach team to flag or contact me if there is any cancellation and reschedules pls.

  • PE_RussellE
    Russell Evans (@PE_RussellE) reported

    Bit sad. Have left @bt_uk today after 30+ yrs after our broadband had a 200% price hike. Terse comms and email should downgrade to Basic but browser account login is blocked. Whatever happened to keeping the door open for the future? @MartinSLewis @MoneySavingExp