BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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i3Comm
(@i3comm) reported
@MowerOfTheLawn_ @bt_uk Sorry you’re dealing with that mower. That is ridiculous. Hang in there dude!
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Anne Graham
(@AnnaGra65143872) reported
@OpenreachHelp @bt_uk I also believe I was trolled last night from the @bt_uk twitter team - a new anon account & he/she (I think he but proof is a slow process) has now deleted the tweet but being experienced in this I have a copy. So I am not taking chances since you come from the same source.
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Alan
(@HandsAlan) reported
@bt_uk thankyou for letting me and I hope the adjustment to my monthly direct debit will be automatically reduced due to me paying for the service I'm not receiving.
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Mark Haynes
(@workspaceman) reported
.@bt_uk Can somebody check the pulse of your Mr. G. Grimes - - I suspect he's MIA as he is ignoring our emails - still not fixed our issues - many months on - total rubbish service as usual. M R Haynes. Utterly pissed off.
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Sarcastix The Gall
(@FoxResurrected) reported
How good of @bt_uk to write to me asking how I’m enjoying the new Halo benefits that I’m not actually getting, including the fancy-*** home hub that I definitely don’t own. Clearly they learned nothing the last time I pulled down their pants legally and gave them a spanking.
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Lindsay 👩🦳
(@lindsheartstayx) reported
@bt_uk According to my app it isn’t. I will DM you my message. November 3 is showing, surely there’s something sooner than that after waiting all week? I know it’s not your fault personally but the Team have really let us down, false promises
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Peter Walker
(@Wa1Peter) reported
@bt_uk You could advise EE that their message is as much use as a chocolate fireguard - and that Orange gave a much better service!
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Clem
(@Clem109) reported
@bt_uk My internet is down and I need it for work, please DM me so I can send my details
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Liam Faulkner
(@quinny265) reported
@bt_uk How can an agent talk to me about a fault I've raised if our landline doesn't work and I live in a very poor mobile signal area? Think agent has been trying to contact me ... but obviously can't.
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Adam Gregory
(@ads9742) reported
Day 100 with Internet fault continuing @bt_uk still showing a shambolic customer service