BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elle
(@Elaine_11) reported
@bt_uk hi BT. You keep messaging me saying you’ve not got my hub back but I’ve replied to the sms with proof of postage. Can you help me
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🕊 🕊
(@Gods_dove) reported
I would rather stick my face in a deep fat fryer than try to sign up to @bt_uk WiFi wtaf is going on there. On 5 continents never had such **** response.
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Rosalind Riley
(@RosalindinKent) reported
Good ****** but @bt_uk #DigitalVoice is a terrible pain in the neck. Call quality is so poor I have started asking people to use WhatsApp for calls instead (our mobile signal is virtually non-existent). The customer service people are always nice but I haven't got the energy...
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Rich Ward
(@Metaorphan) reported
@bt_uk I already have and they were not of much use either. That BT might expect me to pay to improve the network infrastructure is immoral
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D3mo
(@D3moralizer) reported
@bt_uk @J16642009 Is what’s happening BT are just a **** company? I loved the last time we had no internet for 3… yeah not a typo, 3 weeks and your team told me to go buy a screwdriver to go do my own tests on the line.
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Frank Parkes
(@FrankParkes) reported
@bt_uk Hi Theresa, I have tried everything on this link however the phone is still not working, can only hear when loudspeaker is on
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Frank Parkes
(@FrankParkes) reported
@bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Liza
(@StandbackLiza) reported
@bt_uk unable to access my btintenet email acct and need to get into my emails urgently ?? Is there a problem please?
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alikidman
(@alikidman) reported
@bt_uk - AND so it continues. The connection was set up for tomorrow (Friday). Just received an email saying it’s been cancelled for the FIFTH time. A BT unbreakable contract for an unusable service! Surely this is mis- selling at best and fraudulent at worst!! Ombudsman??