BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kernaghan
(@BoobBoo) reported
Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.
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Prizzle
(@Prizzle17) reported
@CarefreeGB @bt_uk yep same for me, taken over 250quid out my bank account but despite this claim I'm not the account holder and won't tell me why😡😡😡😡 no customer service, no help at all
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Saff - Variant 1283 ☀️
(@sky_waller) reported
Hey @SkyHelpTeam, @bt_uk are absolutely hopeless and apparently our broadband order is 'stuck in the system' and they can't fix it. It's been a week, we're trying to work. Can you help get us connected? Happy to swap to you!
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Tony G 🇬🇧😻🇪🇺#FBPE #JOHNSONOUT 😻ADHD creative
(@NoIAmTonyGreen) reported
The @bt_uk call queuing service our GP uses is broken - no one is getting through - but it still pumps out encouraging messages saying "You are seventh in the queue". This is criminal negligence. People could actually die because of this.
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Stuart Pembery
(@StuartPembery) reported
@BTCare BT Wi-if down this morning unless you’re using an iOS Connection Profile. Help please…
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Saff - Variant 1283 ☀️
(@sky_waller) reported
@amestris_star To be fair, I think it's just @bt_uk who are the issue. Absolutely useless.
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Emma Harris
(@Emmalowri) reported
Once again @BTBusiness @btbusinesscare are proving to be a disappointment. They ceased the service (I don’t know why) now they say it can’t be switched back on until 12 Oct!!!! Ridiculous. A small business trying to recover after Covid…beggars belief
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Martyn Havell
(@BadWilf) reported
So happy I’m paying £55 a month for internet that doesn’t work @bt_uk. The super-duper, backed up by 4G that’s never meant to drop. Does nothing but drop
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Prizzle
(@Prizzle17) reported
@bt_uk awful customer service @bt_uk 30 mins on phone, no help because you messed up I'm not a customer, but you have my bank info and take my money, complaint info - call but no option for complaint, so go online can't complain without ID, but i have no ID coz you failed to set me up!
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Les O'Grady
(@LesOGrady) reported
@villabone @bt_uk @OpenreachHelp Had the same issues in the brewery including cutting off next doors phone line completely. Took 4 months + for the install. All they do is pass the buck and take no responsibility. Run away as quick as you can!