BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Newbury and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
||
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Richmond
(@helenrichmond70) reported
@bt_uk do you think keeping people on hold to your fraud department for 48 minutes with no human being shows your concern about banking safety? I’ve had to hang up now so will start the whole rigmarole again in the am. Not happy. It’s a bloody fraud department ffs.
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Antony whicker
(@AntonyWhicker) reported
@bt_uk Bt has such **** Internet for about month now constantly Internet dropping and thats while using ethernet god noes what it would be like if was to use wifi
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sue muntus
(@suemuntus) reported
@bt_uk I had problems yesterday, contacted my husband at home and he changed the password. Ok until this morning again. I need to log on to sort out the travel locator form for my return journey!
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Mary Gater
(@M4ryGater) reported
@bt_uk I hate to be a pain in the arse but really? We have told you FOUR times my father died in February your letter last week with the words 'we're sorry to see you go' made my blood boil NOT AS FECKING SORRY AS WE WERE ... get your **** together? #justasuggestion #crass
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk are without shame or conscience. Sharp practice endemic in their customer contact.
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You Matter 💯% ➡️Banks Don't Lend Money⬅️
(@altanswer) reported
@bt_uk how long will the outage is the charminster area of Bournemouth continue? No Internet for the last 12 hours.
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FrankeMcFrankFace
(@Frank27588842) reported
@Matt40280986 @bt_uk Get help sonny
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(((StarrFaithful)))
(@StarrOutlook) reported
@bt_uk Thank you, I did and it said nothing. However I did a line check and it said there was a problem. Confusing. Hopefully it's being sorted now
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Pier Dole
(@pier_dole) reported
@bt_uk And no broadband. No update. Nobody calling back. Nobody answers when I ring as it drops the call bang on 2 mins 31 seconds Useless. Just cancel my account
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Jon Bailey
(@anfieldjon) reported
@bt_uk i had a really awful experience with bt but steven Kennedy who eventually sorted the problem deserves alot of credit! I dont know who his manager is but hes an absolute star- over and above to get things done🙌