BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 1 minute ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  Martin Borgars (@martinborgars) reported 15 minutes ago from Whitchurch, England

  @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

• 
  Tom Hogan (@TheTomothy) reported 30 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  AS Lambert (@abisarah79) reported 36 minutes ago from Woodcote, England

  @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

• 
  Henry Johnson (@HenryJ489) reported 40 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  vicky clarke (@vickyclarke76) reported 40 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Lee Donkin (@LeeDonkin4) reported 51 minutes ago from Basingstoke, England

  @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

• 
  Linda K Berkeley (@Nightingale26) reported 53 minutes ago from Lambourn, England

  @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

• 
  leymude (@leymude) reported 60 minutes ago from Basingstoke, England

  @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruby Naseem (@NaseemRuby) reported 27 seconds ago

  @btbusinesscare Good morning! I am still waiting for a reply. It’s a simple question: If I am being told that I owe over £2800 for cloud voice service for March 2020 to July 2021, please confirm that there were no issues and it was fully functional, and we had no issues. Thanks

• 
  Sarah Hosken (@flick_shag) reported 3 minutes ago

  @bt_uk my 89 year old mother in law has been without a phone for nearly 6 weeks now. She doesn’t have a mobile and she has serious health problems. She has contacted you numerous times via a friends phone but to no avail. I think this is unacceptable treatment of one living alone

• 
  clare lees (@clecky1) reported 5 minutes ago

  @DaveThePepper @bt_uk Hi. I did. They spoke to their BT engineer who said I needed to give them some information but can never access the tech line given to me as IVR requires BT bband account number.

• 
  Jimbo Pitcher (@jimbopitcher) reported 9 minutes ago

  @PaddyTheBaddy All the best lad and if @btsport cut your walk out music and show a crappy @bet365 advert I will cancel BT and get a dodgy fire stick !!

• 
  Adam Gregory (@ads9742) reported 11 minutes ago

  @bt_uk Will have to keep tweeting if bad press is the only way @bt_uk take action

• 
  Broz (@Broz_11) reported 11 minutes ago

  @bt_uk I’m not sure. I gave up in the end and watched Netflix. If this happens again I’ll get back in touch and make a complaint.

• 
  Adam Gregory (@ads9742) reported 12 minutes ago

  @bt_uk Oh good engineer 8 maybe trying to fix it 😢😢

• 
  SomeGoose (@SomeGoose) reported 15 minutes ago

  Stephen Hawking runs better than my internet, **** you @bt_uk

• 
  Roger Muir (@rogercmuir) reported 17 minutes ago

  @BTCare Interesting. BT have offered me a deal on my Broadband called Halo 3. For that I get a 4G dongle in case my Broadband goes down at home and all for just an extra £12 a month. So now I can have **** Broadband and **** 4G reception in my area for just £12 extra a month.

• 
  Simon Gibbs (@energyUK) reported 19 minutes ago

  @bt_uk Hi - this doesn’t seem to have settled yet. Upload seems about right (110mbps) but download fluctuates between 220-440mbps. These are great speeds - but not what I’m paying for. I can’t use the My Bt app to do a speed test as it errors every time. Any suggestions would be great!