BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/14/2026 02:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @chelsearob14 @btsport Weird, my ipad worked fine. Were you able to login or seeing an error or bad quality?

  • MabelMck Mabel McKeown (@MabelMck) reported

    @MaitlandBen @bt_uk oh man. Poor you. We've been through this..

  • Becksh81 Becks (@Becksh81) reported

    @bt_uk @hayley_ds Sorry to jump on this, but I’m having the same problem. I had the same issue last time I was trying to renew. Could I ask you to look at mine too please @bt_uk?

  • EllisonLouise Louise Pennington (Louise Ellison) (@EllisonLouise) reported

    @bt_uk Thanks. I’ve already seen that. My issue is that I have not been sent prepaid packaging. I have now requested this twice. Please arrange for it to be sent ASAP. I cannot keep calling and waiting on hold

  • onthisdaythefa thefootballarchives.com (@onthisdaythefa) reported

    41 days late I finally have Broadband again @OpenreachHelp @bt_uk have been poor from start to finish, engineer couldn't install 5 weeks ago because he wasn't trained, then same class of engineer came and installed with no issues #workshy #disconnected #41days

  • nialljburns Niall Burns (@nialljburns) reported

    @bt_uk mum has taken 2 days off work waiting for you to arrive...told 10am this morning. Still no sign. Now engineer won’t answer phone to update her? #alreadywaited4weeks #help

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • RolandMooreTV Roland Moore (@RolandMooreTV) reported

    @bt_uk hello I need an engineer but your automated service keeps offering me the same 2 unsuitable appointments. How can I speak to a human and sort this out please?

  • aamalsi Malsi (@aamalsi) reported

    @bt_uk Hello, according to Sky my internet is down due to a BT outage?! When will this be fixed? I have online classes and meetings I need to access. Thanks

  • jasonc19833 jason (@jasonc19833) reported

    @btsportufc @btsport Looks like il be illegal streaming again then, and **** all you can do about it