BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/02/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 12pmoore Paula Moore (@12pmoore) reported

    @bt_uk asking for a friend - she has been without broadband for a number of days, self employed and customer service were no help. Please advise what she needs to do ASAP

  • FitbaMadDad Robin Blacklock (@FitbaMadDad) reported

    @BTCare You’ve written to me to remind me to return hardware, but you’ve never sent the ‘returns bag’. There’s nothing on your website & I’m getting nowhere on the phone. Can you please help?

  • pvscarleasing PVS (@pvscarleasing) reported

    @btbusinesscare we seem to have a problem receiving email from gmail accounts - any ideas?

  • Dolly_Darren Darren 🏳️‍⚧️ (@Dolly_Darren) reported

    @alibi_channel and @bt_uk Settled down for a Sunday evening catch up of #Evil and its not available is SD. Trying to make me subscribe to HD.10 episodes in and you change the rules! Not on! Why???

  • RoseGenner Rose Genner (@RoseGenner) reported

    Playing on catch up, 43/50 or 51/59 on @TheVirtualPubQ1 from yesterday. Luckily we could skip through the @bt_uk @BTCare issues, hope they sort it for you tomorrow Jay.

  • ChaplainChloe Chloe Chaplain (@ChaplainChloe) reported

    @bt_uk Hi; I don’t have a landline so don’t know the number. It’s my whole road though - everyone with BT or EE - so must be an area-wide issue?

  • laurasgc laura (@laurasgc) reported

    @btsport @bt_uk hi, trying to bug a monthly sport pass but seems to be an issue..is that right?

  • tobyburdengolf Toby Burden (@tobyburdengolf) reported

    @bt_uk Elaine, I have no mobile signal, how can I call?

  • chrismayLU Christopher May - just.... make... it... STOP! (@chrismayLU) reported

    If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! You'll be paying thorugh the nose!

  • JackDunc1 Jack Duncan🔻🏳️‍🌈 (@JackDunc1) reported

    I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?