BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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YohaniBal
(@YohaniBal) reported
@bt_uk Hi there! It’s been few days that I can’t have a proper broadband signal! I am working from and this is not helping! Are you doing something to resolve this???
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Marie Gibbs
(@mgibbs39) reported
@bt_uk - 5th attempt to arrange moving services to new property and, yet again, @bt_uk have failed to call me back. It's a simple order which does not require an engineer AND no-one within BT can tell me why every time the order is placed BT cancel part of it.
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Kerrie-
(@kay_cee123) reported
@bt_uk You have removed a telegraph pole without any prior notice leaving a lifeline patient with no emergency service. No joy on the phone or DM. This is life and death. Please respond
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Lisa McGregor
(@mcgregor80) reported
@bt_uk phoned today....no power to open reach box and broadband down. Was told an engineer would be out to fix the line problem outside. Still not fixed.....how are people meant to work from home!!! G74 4FQ
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Sqz D'Souza
(@kernowkalling) reported
@bt_uk Hi, my pensioner mother’s landline isn’t working - she lives on her own with no mobile signal. Can someone investigate or help please? Thanks
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Mandy Mahil
(@_MangoPieMandy) reported
@bt_uk Don’t worry I ended up finding a helpline no. at 10am this morning. It took 2 vans and a cherry picker 7hrs to fix but it’s finally fixed after I had to stomp my feet with you guys!
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Scaleout-Sausage
(@Buzzmarcroft) reported
@bt_uk anyone else find the BT discs under the Halo package absolutely useless? constantly disconnect and sit on a slow flashing blue light, just had 2 new ones sent that do the same thing.
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Ross C
(@Chalmers18C) reported
@ousmans @btsport @BlackYellow Any idea who it is? Never been embarrassed for a commentator before
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The Luminous Witch That Came To Tea
(@NoneofYours23) reported
@bt_uk why on gods green earth are you accepting new customers if you don't have the staff to support them? I was due a callback nearly four hours ago because of a fault with the set up (on your end) and I can't get through to anyone, your chat is 'too busy'. Any help?
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Steph Greenslade
(@stephib123) reported
@bt_uk awful service. House left in a mess after engineer doesnt know what 2 do! Rang up sais not their problem and can change provider. Awful. Stay away from BT. DO NOT USE THEM