BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
kathie Irwin
(@kathieirwin0) reported
@bt_uk is wi-fi down in my area bt6
-
Rachel Fulton
(@rachel_fulton9) reported
How many complaints does it take for you @bt_uk to ring a customer back?
-
Emma
(@DrChemistryEmz) reported
@bt_uk Contract has started or not even when the service hasn’t been fully connected. Nobody minds the delay, I definitely don’t, but the poor engineers having to tell me 25 minutes before my appointment isn’t fair on them.
-
melonie clarke
(@meloniec_90) reported
@bt_uk If you could look into it ASAP. This is been so stressful constantly being let down on top of everything else we’re all having to deal with currently. Thanks
-
Michael Cade
(@MichaelCade1) reported
@bt_uk yes upload speed is so low, download is still 50Mb+ but upload is terrible. I checked the service site and there is no problem in my location.
-
👇
(@lott_1986) reported
@bt_uk hi I want to join broadband. We were with you before, left and want to come back but as an existing customer we are charged £10 a month! Can you help?
-
Tightheadtyke
(@Antiantifaists) reported
@bt_uk Well you’re becoming greener by not providing services due to incompetent customer services
-
Michael Cade
(@MichaelCade1) reported
Seems to be some upload issues with my internet connection today.... @bt_uk
-
soph v. 6.8
(@sophb66) reported
@s4ddique @bt_uk Yeah I totally agree, I didn’t expect flowers either, but the fact I got a call updating me on what they would do to train the advisor further and it was being dealt with offered me reassurance, and as a customer you also deserve that from this company. more interested in profits
-
EE
(@EE) reported
@VikPercival Hi Victoria, I hope you’re having a nice day. I'm sorry for the delayed reply we're really busy at the moment. We’ve launched our ‘Lockdown Learning’ support scheme, giving disadvantaged school children connectivity support across @BT_UK and @EE’s (1/2) -Jo