BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 11/22/2024 06:30

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Newbury and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Phone
United KingdomNewbury Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail
United KingdomNewbury Wi-fi
United KingdomNewbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • marc_bronson . (@marc_bronson) reported from Tadley, England

    @bt_uk RG30 2UB phone and internet NOT WORKING.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienMcAlinden Damienmc (@DamienMcAlinden) reported

    @bt_uk hi, have all the codes gone? Im a BT customer. Thanks

  • ketamineeryk eryk 🧙🏼‍♂️ (@ketamineeryk) reported

    @bt_uk please help

  • sedgar123 Stephen Edgar (@sedgar123) reported

    @bt_uk I've got it my basket but it's asking to sign in again and when I do it's saying there's an error signing in but I'm able to log in on the app and in another tab

  • Em_Hands Emma Hands (@Em_Hands) reported

    Went into the @EE store in Richmond on 7.09.2021 to order broadband, @bt_uk was recommended...order was placed yet I have heard nothing from you. Call today and told no order was placed... great, thank you for the excellent customer service #customerexperience

  • snuffer31 Michael Inman (@snuffer31) reported

    @bt_uk what happens if you already get Xbox ultimate through Xbox but want to get it through BT will it automatically cancel the Xbox payment or will I have to cancel it myself

  • CeltHeretic Shôn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CeltHeretic) reported

    @bt_uk Hi, I scroll how to where it says help and support and after that it gives me the options such as 'fix a problem' etc. Nothing under the several options

  • Cyril_Matvech Cyril Matvech (@Cyril_Matvech) reported

    @bt_uk Thank you and bless you for the efforts. The problem lies in the fact we got high speed fibre cabled to a remote village with GPO phone lines intended to carry fewer than twenty phone cals at a time, then new houses were added on and no one can replace the Aluminium connector.

  • Monkey_Serum MonkeySerum (@Monkey_Serum) reported

    @FullStackJay @bt_uk Try with a different browser, mine never shown on Chrome, when I used Edge, there it was !

  • ldaviesmusic Lawrence Davies (@ldaviesmusic) reported

    @bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.

  • SophieW81344765 Sophie Williamson (@SophieW81344765) reported

    @bt_uk The reason given is that as a residential customer we are not a priority (!) and there is a lack of engineers. Apart from that no information forthcoming about the problem. We are Sheffield and had a perfectly good connection with another provider so regretting the move.