BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TPuckett
(@TPuckett17) reported
@btsport what are the commentators on about ‘being up for it’ what the hell does that mean….. Messi is ‘up for it tonight’ when is he not ‘up for it’ stupid comment….. Stupid
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GeoffGarside#FBPE🐘
(@garside_geoff) reported
**** off #btsport it was not offside #atlliv.
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terry rawlinson
(@tesrolo) reported
@btsport terrible commentary from fletcher and co
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Sean Geraghty
(@cedarmaster) reported
@bt_uk I've had horrendous service from a so called advisor this evening who was abrupt and cockyand hung up on me mid conversation with the issue unresolved. I've had no internet for a week.
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Seafoam
(@Seafoam267) reported
@bt_uk I have a problem with my broadband
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Ryan Weir
(@RDW_91) reported
Atletico player getting ready to come on.. McManamen spots the injured player he’s replacing… He sits down after Atletico score which means it must have been tactical.. McManamen says ‘yes because none of them look injured’ Get off my TV 🥲 #ATMLIV #BTSport
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SMM
(@SE0NA) reported
@bt_uk Nothing possible to be done according to customer services today - soonest install date was next week and access to TV apps etc can't be reinstated until broadband is activated. Having customers work from mobile data for a few weeks is apparently not something that matters to BT
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Yaroslav Khromyak
(@Yaro_Harwood) reported
@bt_uk I have been bounced around for a month, promising an engineer needs to come - same story every week and nothing happens. How can you humiliate customer this much?
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Beverley Lyne
(@beverley_lyne) reported
@bt_uk Hi. The issues are still intermittent
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Words 🦊 💙 #GetVaccinated
(@permuted) reported
@bt_uk Can you help me with a fault Openreach keep closing without them having attended to fix the problem. We have service, but box of wiring outside house needs repair having been damaged by birds. Each time BT forward the report to Openreach, Openreach keep closing it. Thanks!