BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 02/08/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • hayesbryan Bryan Hayes (@hayesbryan) reported

    @bt_uk @WeAreOpenreach We have been waiting 7 weeks to get any kind of internet service. My wife and I work from home and have 3 primary aged children who cannot home school. Always told “tomorrow” (as was last night), now again it’s “give it a few days”. Please resolve this, now

  • ClairesUckall claires.uckall (@ClairesUckall) reported

    @bt_uk ...Every time I call I have to hold for hours and re explain the problems to a new person. An average phone call is 2 hours and I have made hundreds of them. I have also let countless open reach technicians in to my house during a pandemic. This isn't good enough...

  • iamkhass Kemal Hassan (@iamkhass) reported

    @bt_uk need help! My hub is on its way to the wrong address(new property even though we have not moved in yet) the correct address was specified to the advisor when placing the booking. Sent a dm with the relevant details!

  • UnmadeMan Ben (@UnmadeMan) reported

    @bt_uk We left after years of substandard service. All our calls regarding poor quality internet were met with more waiting for ANOTHER microconverter. You NEVER attempted to resolve the issue, just fobbed off. Left for Virgin. Dont feel great about that but much better service

  • MarceyBardot MarceyBardot (@MarceyBardot) reported

    @bt_uk Been waiting since 14 Dec for delivery of Wi-fi 600 kit. Have made 3 very long phone calls to chase, including one yesterday where I was on for over 2 hours! Left my number with Manager in Sales who promised someone would call me back. So far, nothing. Help. Please.

  • WhatsupNikki Nikki (@WhatsupNikki) reported

    @bt_uk about to swap from @virginmedia to BT Broadband. Been let down daily by Virgin and am hoping for much much better service - all round - from BT.

  • ppbrannon Paul Brannon (@ppbrannon) reported

    Bad start to Tuesday as our @bt_uk fibre is dead as a duck and they can't get an engineer out to us until tomorrow... so that's going to be a bit of a challenge given I have three (shaky...) bars of EE from which to tether.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported

    @bt_uk third time today my router has gone down for more than 15mins each time, working from home is stressful enough without having to jump through hoops with a service that states it’s super fast and super reliable as well as costly !

  • NGRhodes Nick Rhodes (@NGRhodes) reported

    Currently got mixed feelings about @bt_uk - internet outage for 2nd day is disappointing (waiting for engineer), but a very slick upgrade to Halo (activated extra mobile data in minutes) for not a lot extra a month, so we can continue to home school/work uninterrupted.