BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Lancaster
(@jbomber1) reported
@bt_uk Today WifiCalling is experiencing a widespread outage and because BTMobile withdrew it’s 3G Signal Box (at little/no notice) we can’t make/receive any calls or those oh so important text messages for purchases, internet banking etc.. What a great decision to withdraw the 3G Box!
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Alex Dawes
(@alex_tom_dawes) reported
Been on hold for 45 Mins still not through. will we get some support today. We are unable to provide support to customers or makes sales ! Poor for BT this is ! SIP lines down @BTBusiness @btbusinesscare
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Liam Noble💙
(@bigmadandy) reported
from
Nacton, England
broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!
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Kyle Rushton McGregor
(@krmdigitaluk) reported
@bt_uk hi BT - internet down in KW17 postcode - been told it's a line issue. Any update?
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em
(@emkedwardx) reported
@bt_uk I am a bt customer. Not at all impressed with the customer service received with this.
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@bt_uk I need help please
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Darren Hindle
(@DarrenHindle1) reported
@bt_uk @btsport Honestly that stupid video I'm forced to watch with savage and rylan nearly made me cancel my subscription before it started
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S Bassi
(@arenatransport) reported
@btbusinesscare MY SIP LINES ARE ALL DOWN. Can not get hold of anyone. What's going on!! Pay so much for 24/7 support
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Dane
(@Gluhve) reported
@bt_uk Wtf is wrong with your rubbish broadband service, 2 nights in a row, intermittent connection repeatedly just as I sit down to enjoy some gaming and streaming, really frustrating.
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Paul
(@mtaccount1) reported
@bt_uk our contract finished for fibre 100 with halo 3. I can get the same from @SkyUK and save £235 over 24m. I can save £91 as a new customer to BT. Why should I be loyal customer?