BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/26/2026 13:55

March 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AJLawlesss Anthony Lawless (@AJLawlesss) reported

    @OctavianSnd @btsport Don’t care where they get it from, expect better service. Missing a bloody goal is ridiculous.

  • lorisdemart Loris de martin (@lorisdemart) reported

    3 days in a row i have to listen to **** steve mcmanaman commentary @btsportfootball sort it out money grabbing anus sfinkters #EuropaLeague #GRAMUN #btsport

  • alexjmarshall10 Alexander Marshall (@alexjmarshall10) reported

    @bt_uk any service problems in the Liverpool area. Got that pink flashing light on my smart hub all of a sudden. Resetting has not helped and all cables are fine.

  • Macnotts66Mike Mike Coleman (@Macnotts66Mike) reported

    @btsport May I suggest you sack your **** Spanish football director. Missing goals for a stupid replay.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @yian75 @btsport what's the problem? mine is working fine

  • Scrimmy1402 Nick Scrimshaw (@Scrimmy1402) reported

    Who is in charge of sorting these camera angles @btsport absolutely awful!

  • TootallOwl Splayedflange (@TootallOwl) reported

    @btsport @ChampionsLeague Bloody Stat man commentating on man united is irritating as ****. Squeezing as many stats in as you can does not make good commentary.

  • ryankilf Ryan Kilfedder (@ryankilf) reported

    Is the @btsport android app having real problems with @Chromecast at the minute? YouTube seems fine...

  • ArsnlCrypto ArsenalCrypto (@ArsnlCrypto) reported

    @btsport the fake crowd noise has been really low. I never get the same experience as when watching @SkySport games. Can you sort this out pls?

  • AJLawlesss Anthony Lawless (@AJLawlesss) reported

    Wtf was that from @btsport #GRAMUN