BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NeillNeillOrangePeel
(@Neill_Peel) reported
@BTCare Merry Christmas...? Well it frickin would be if I could watch the telly....YET AGAIN MY @BTCare router signal fails. How many (so called) engineers do I need to visit before it gets sorted....
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Chris
(@fosbucket) reported
@bt_uk one fault after another. Yesterday phone line reported and fixed..today broken again. No getting through to support. Great when we have family trying to get in touch
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Kirstin
(@betweenluvnhate) reported
@bt_uk Also to point out that these issues only started after someone from BT openworld did work outside my property last weekend. Seems a bit of a coincidence
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Scott Gibb
(@gnibbo) reported
2 days with no internet over Christmas and a lockdown starting. All get told is there systems down, no one can help until the 29th at least and then they put the phone down. @bt_uk what an awful company. Fraudsters.
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Tim Fernando
(@timfernando) reported
@bt_uk There was a mobile number Kevin. If you or your manager had bothered to look he would have seen that Nathan specifically wrote it down. After you failed to call back, I called and waited on hold again. I eventually spoke to someone more sensible... but
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Jane-Marie
(@mariejane2020) reported
@JuFitJuJu @BTCare @OpenreachHelp I missed everyone of the tweets. Hope they fix it soon.
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WoodlandsStudio
(@DartmoorArtist) reported
.@bt_uk Guys it's Boxing day, you've been ringing my home phone since 07.30 leaving god awful messages about my BT email address not being used. It hasn't been used for years because I am no longer a customer, remember? Now pack it in...😡
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Rhona Hotchkiss
(@HotchkissRhona) reported
@bt_uk We can’t get Wifi in one room of our house. Your website is impossible to report this on & any requests for help are completely circular - always taking me back to the same useless page. Why can I not just contact you?
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Tim Fernando
(@timfernando) reported
@bt_uk because you cut off our internet and have the most appalling processes and systems, it looks like we may never get our internet back at our property before we move. Two people rely on this connection to work. We have a young family. You have made a difficult Christmas much worse
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Klueless Klopp
(@KloppKlueless) reported
Merry Christmas all! Apart from @bt_uk their internel is ****. 🎄🎅🎁💩