BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
BadAssSmith30
(@badasssmith30) reported
@btsport get your signal working
-
Figure it out
(@M_A_Ishaq) reported
@bt_uk Your broadband tests are saying everything is fine with my broadband, when clearly that isn't the case. According to other websites reporting AND CORRECTLY may I add, of an outage in my area HA2. I have been without broadband for 8 hours already. Who can update me for fix?
-
Marc 💙 🏳️🌈🇪🇺🇬🇧
(@LiverpoolMarc) reported
@bt_uk I’m so sad…on 19 Nov an @OpenreachHelp engineer swore at me when he called to access the property to fix my broadband…I have battled depression and anxiety for years and this got me on a bad day…I had a panic attack while trying to explain this to someone @bt_uk
-
Lesley
(@lesley219) reported
@bt_uk This is the problem. The executive level team is not working. They are giving up too easily. They don’t care about our speeds they just want it to go away. We need someone higher and I’m sure there are people above this executive team. That’s who we need now.
-
Little But Fierce 🏴 🇬🇧
(@Girlwithvoiceuk) reported
@bt_uk am having the most horrendous time with you. You just keep closing down my complaint without resolving it. I need to cancel my contract with you in the cooling off period. I am NOT calling again or having anymore live chats. Presumably I just cancel the DD?
-
Gina
(@Faith_4_today) reported
@bt_uk Sorry that does help it says there are no network issues we have no telephone line or internet access since Fri.
-
Ratnam Nadarajah
(@sivahamy) reported
@bt_uk It's ee ceo I am having problem with please advice
-
F/A Aqaur
(@AqaurFn) reported
@bt_uk lol it didnt help , cant even us it aha disconnects me each time ggs
-
Jay Bland
(@jaybland05) reported
@bt_uk My bt sports doesn't work, hasnt done for a few months now but if i book in an engineer you get scared off with a bill if its your fault. Baring in mind, the tv has moved anywhere or been touched in 3 years.
-
Judith Wood
(@JudithWood2) reported
@bt_uk we have had no Internet or telephone since last Wednesday. Cable down. Reported. Complained to Openreach... Cut off completely in rural Norfolk. Please resolve asap