BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Stanford-Clark
(@andysc) reported
@scargill @bt_uk Wow, it went down by 8W! No, just kidding… didn’t make any noticeable difference
-
Zak 💙
(@MCFCZak) reported
@bt_uk why don’t you guys have engineers for cloud phones. I’m clueless at setting it up as the people on the phone don’t really help. You should at least have engineers.
-
raskoblomov
(@raskoblomov) reported
@bt_uk As a @BT_UK customer for 6 years, I just renewed for 2 years this weekend. why wasn’t this offer presented to me ? On the other hand, I’m pretty sure you won’t forget to present me a 12% price increase next March. I still have 12 days to cancel my renewal, make an effort !
-
Antronics Ltd
(@antronicsltd) reported
@andysc @alister_ware @bt_uk Indeed. IIRC, they were saying that the problem was the data pathways (loads of things go through just 1 USB link?) - not the computation.
-
Algar Goredema-Braid
(@AILAHT0909) reported
BT Broadband @bt_uk I remain without internet since Saturday 15th. You now speculate that it maybe the 20th. You have given £10 compensation- got to be a joke given the great inconvenience and cost I’m experiencing. Unbelievable Please deal with my complaint meaningfully
-
Alex
(@embedded_iot) reported
@andysc @alister_ware @bt_uk Wondering if you can down clock the Pi to save more power?
-
Dr Beth Kitson
(@beth_kitson) reported
Could anyone recommend a broadband provider that is *not* @bt_uk? Our wifi has been down for over three weeks now, and our pre-arranged appointments have been cancelled (without telling us) four times.
-
Adam Rides Again
(@adamridesagain) reported
@bt_uk After I've skipped the "I'm going to cancel" options (because I'm not going to cancel), I'm back to the same menu I get on 150.
-
lee wardle
(@leewardle3) reported
@bt_uk unless customer service stop complaints about yourselves.never give reasons. Stop 2 move home actions no explanation. Open reach engineer comcancel order and stop service completely Will not delete data as requested saying still a customer.
-
Simon
(@chaengtube) reported
@KateYNWA @bt_uk You fixed it. I'm having a similar issue I think. Download speeds are fine but my ping is crazy high rn