BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Saff - Variant 1283 ☀️
(@sky_waller) reported
So @bt_uk are just ignoring messages now? After telling us this is how we get in contact with them. Will someone just fix our broadband connection! @BBCWatchdog
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Dan 🎃👻
(@Axelphim_) reported
@bt_uk hi, i registered for an xbox bt code - but i was never sent one? please can you help?
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JayTheZombie
(@JayTheDwarf) reported
@bt_uk I did scroll down, there is no reveal the code button I'm afraid Steph
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Kal
(@Kal92798384) reported
@bt_uk I have been a bt customer for 2 years and not once have I received a code for a PlayStation since it’s become available!
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I'm The Ghostface
(@imthe_ghostface) reported
@bt_uk wtf I've queued up added to basket signed into my account and its gone... and now i cant use my code
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John Hannon
(@JohnHan03692163) reported
@bt_uk Why has BT now made landlines useless without people consuming and paying for more electricity to power a Smart Hub 24/7 ? It makes no sense. People should be using less electricity, not more! This “Digital Voice” service just seems so pointless and wasteful.
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DR Davey Reebok
(@DrDaveyReebok) reported
@bt_uk No codes as per! And I’m a customer
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Dr. Max
(@DrMaxPolitics) reported
@bt_uk - Had a problem with the Internet connection since last night. Just been informed that there's a network fault. Also been told that it won't be fixed until "end of Thursday". HOW is this acceptable to you? Customer service didn't even agree to a refund for loss of service!
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Oliver
(@Oliver57237738) reported
@DrDaveyReebok @bt_uk Having the same issue
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Ross Quinn
(@rwq1987) reported
@btsport any idea if we'll be getting the @PTI #pti20 special. It was aired last week but gave it a whole week to see if it showed up and it never?