BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 01/24/2026 05:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • keithjbrownuk Keith Brown (@keithjbrownuk) reported

    @btsport - having signed up for the ashes (and multiple pw resets / waiting an hour / multiple browsers) is there a diff. support line I call (as you have to help with boxing etc) that can call...? Number in the txt'd is 9-5 (effectively)

  • JonCant6 Jon Cant (@JonCant6) reported

    @btsport **** ashes coverage already just boring should of teamed up with Sky Sports !!!!!!!

  • Dan22973818 Dan (@Dan22973818) reported

    There as never been a bigger example of a lack of class than @btsport this ashes. Literally nobody is watching it but even worse there has never been a worse anchor than Matt Smith! He’s an ill informed ****!

  • donlemons DonLemons who needs flags ! (@donlemons) reported

    @btsportfootball @btsport So presenter for the game gets up and walks off set onto a cricket set ...wtf ! I DONT want BOXING, I dont want cricket, I dont want admans ******* wet dreams of hooking in every passer-by on to their ad channel, Fing sh!ts

  • guscat50 Gus (@guscat50) reported

    Terrible viewing experience - sound out of sync #btsport

  • mickeyfinn47 Peter Finn (@mickeyfinn47) reported

    @bt_uk want to upgrade my mobile SIM plan to Black Friday deal. Online journey won’t allow. Contact centre can’t help. Not happy!! Need to sort before deal ends! Today would be good!

  • hadagohero Hadagohero (@hadagohero) reported

    @btsport @btsportcricket Have you enabled former BT Broadband users to buy the monthly pass yet? Currently they can’t. Ring the call centre? ‘It’s a digital product, we don’t support it’. Disgraceful attempt to force cricket fans into an annual contract. @ofcom are looped in - yet you do nothing. Why?

  • Rowey2 Paul Rowe (@Rowey2) reported

    Someone tell Matt Smith to **** off he doesn’t even like cricket @btsport #TheAshes

  • BeansMug Mug_of_beans (@BeansMug) reported

    Days after 6-day power outage, elderly parents informed by @bt_uk their copper landline to be replaced by VOIP this Dec. VOIP needs home elec, copper doesn't. Future long power cuts will leave elderly people completely isolated. Where r the mitigations BT, @Ofcom, @CommonsDCMS?

  • SamMarleyxxx Sam Marley (@SamMarleyxxx) reported

    @nikgazcs2 @btsport Audio issues. Just got loud beeps instead of audio.