BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 12/10/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.

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City Problem Type Report Time
United KingdomNewbury E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomNewbury Wi-fi
United KingdomNewbury Internet
United KingdomNewbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bethan_catrin cbj (@bethan_catrin) reported

    @bt_uk can you reply to my DM regarding a problem with our btinternet emails please

  • MrOsophy Mr Osophy (@MrOsophy) reported

    @BTSportBoxing @jakepaul @tommytntfury Comments made by John Fury about #JakePaul girlfriend, should never see him work on BTSport again. Disgraceful.

  • cookscombs Mr Mapaya (@cookscombs) reported

    @bt_uk As I explained and showed you in the picture, that option isn’t working. It won’t allow me to do that. Do you have a complaint email address?

  • VictoriaRowl_ Victoria (@VictoriaRowl_) reported

    @bt_uk it’s proving to be very challenging working from home this week, as our Home Hub keeps disconnecting (orange light) every 30 mins. Are there any known issues in the OL5 postcode that may be causing this? Thanks.

  • TaxProject IHProjects (@TaxProject) reported

    @bt_uk Got ur top tier Fibre 900 but getting poor Internet service (less than 50 Mbps compared to advertise 900Mb) since yesterday. Downdectector shows BT service outage yesterday; but problem still persists for us. When will it be fixed?

  • soup_gazpacho Gazpacho_Soup (@soup_gazpacho) reported

    @bt_uk My Internet has been disconnecting constantly every 20 minutes, for the last week. My router goes orange and purple lights then it comes back after a few minutes but everything needs to sign back in. I run a business from home and its making it nearly impossible. HELP

  • Shagan_Gooner Siobhan #wewontakeloans (@Shagan_Gooner) reported

    @bt_uk Oh Emmett! My phoneline is fixed but now my wifi keeps dropping in and out! You fixed one problem and now we have another!!!

  • MartinRoutledg1 Martin Routledge (@MartinRoutledg1) reported

    @bt_uk Hi. Two months trying to sort out phone crisis for older relatives in difficult situation. Nearly there. Just need the call back from Order Management Team in Stoke on Trent requested Monday morning. Can you help please?

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • jspearing1983 J Spearing (@jspearing1983) reported

    @pigeonpants71 @bt_uk Have you heard anything more about this? Definitely issues today. It’s really slow and I can barely work!