BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen M Sears
(@helenmsears) reported
@bt_uk I’m so annoyed been on a chat all day with BT. Problem not resolved. Sent an email with a phone number at 2pm. Phoned the number and had to start again. At 3 I got the internet again having lost a days business. I was assured it’s all fixed and wouldn’t be an issue again.
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Greg Yerbury
(@GregYerbury) reported
@bt_uk We have new equipment maybe this will work and maybe we won't be randomly disconnected again. There other broadband suppliers and maybe they don't have a policy of transferring people from person to another and then failing to deal with the issue.
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alickie
(@alickie66) reported
@bt_uk now choosing to ignore me. I hope plenty prospective new customers see how poor their service is and ignore them.
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Ry Ry #coyg
(@Ry_R0se) reported
@bt_uk my bt app is not working either
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Andy Griff
(@andygriff2023) reported
@EE @MarcAllera you reading all this Allera you criminal…. Sitting up in your ivory tower why you flog your loyal customers to death with price rises…. I hope @bt_uk get rid of you mate, you are the worst!!!
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Naomi Azopardi 🇺🇦
(@nazphan) reported
@bt_uk I can't connect to the internet. Hub is blue but comes as no internet available! What's going on? Please help
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Ger Ireland
(@ireland_ger) reported
BT @bt_uk. Is MyBT site having problems today? as it either takes ages to log on or when I do eventually get logged in, and error occurs saying I can't view my account? Please can someone fromBT confirm.
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jim pratt
(@jimbopratt) reported
@bt_uk Nope doesnt work.still.doesnt work and cant ring out as ur phone line doesnt work .pointless
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Zak
(@zaaqibro) reported
@bt_uk when will the network in my area be fixed
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Allan
(@MadCornishBiker) reported
@bt_uk Hi. I recently took out a BT Full Fibre contract, and was promised the service would start yesterday. Needless to say it hasn't, and I am wondering if you ever intend it to do, or if sending me the router, at an up front cost of £29 was just a way of disappointing 👉