BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/02/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MogtimexD Mog Time (@MogtimexD) reported

    Im so sorry if you tuned into my stream earlier, was meant to be a long weekend stream but I swear to god as we were starting the corp event my Internet/electrity went out on my entire street :( like wtf are the odds. Will be live for Sunday Vibes but fix your **** @bt_uk

  • leesmart101 Lee Smart (@leesmart101) reported

    @bt_uk Any idea when we will have broadband back? We’ve had no service since Friday morning.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    So @bt_uk send a letter saying they are charging me rental up to 28 November 'when you stopped your service'. Now an email that I am due a refund from when I reported the lack of service. I was told I would be refunded back to BT severance of my service. You can't believe a word.

  • PaulineLong2020 Pauline Long 💙 (@PaulineLong2020) reported

    @bt_uk No my daughter still not sorted. Very difficult to get through to customer service. They did promise to refund overpayment but took out the £60 the next month. Next time she got through they cut her off.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • billowl Richard Lawrence (@billowl) reported

    Just had a shocking customer service experience with @skytv. Only wanted to add @btsport to the TV package for my mother and the rude and hateful individual on the phone is making me concern cancelling the whole service.

  • jamespendred12 James Pendred (@jamespendred12) reported

    @bt_uk hello. Been waiting for a call from a technician for a while now about yet another fault with my broadband. Can you get someone to call asap please and ask them to check account notes from Octobers issues we had in advance of the call. Thanks

  • dancelightning Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5% (@dancelightning) reported

    @bt_uk Already contacted BT. Massive outage spreading across several areas since last night.

  • welshwizzard1 caroline grey (@welshwizzard1) reported

    @SamuelCise @bt_uk @WeAreOpenreach Oh that is shocking service

  • blondebonce pinkblondebonce ❤ (@blondebonce) reported

    @bt_uk I know. I am. But that doesn't stop the fact that I am paying BT for a service which is not working. BT.