BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz
(@LindfordHedgies) reported
@bt_uk Something I have never been able to clarify, will turning off marketing emails also effect operational emails? Afterall it is useful to get notice that my contract is about to run out.
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Rach
(@aitch_R_aitch) reported
@bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd
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Roger Furness
(@rogerafurness) reported
@bt_uk Speedtest is good and within limits for connection speed. All WiFi devices struggling to consistently connect with poor WiFi speed, never had any problems before. Please remote check hub for problems. Hub has been reset with no change.
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Stephen Hamilton
(@corgimcpeepers) reported
@JustinKernoghan @bt_uk @MarcAllera We waited 4 months for Bt broadband, horrendously bad
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Make Money With Cassie
(@CassieMPorter) reported
@bt_uk Yep. The signal constantly drops out
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Russel Guppy
(@russelguppy) reported
@bt_uk Still intermittent. Fix the text number and it found an issue and we have an engineer booked for tomorrow. Thanks for reaching out.
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Wayne K Jones
(@waynekjones) reported
@Manhattan_TV @AVForums Assuming the box works to begin with. No such luck here, and no response from support :-( Should I return it to Amazon and buy @bt_uk YouView?
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Charlie Lambert
(@CharlieLambert) reported
@bt_uk Why choose anyone else? Hmmm. Maybe because no-one else could make such a bad job of installing your service? Because anyone else would bill you accurately? No-one else would repeatedly send you kit you haven't asked for? Just a few informed thoughts.
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Madelaine Hanson
(@MadelaineLucieH) reported
Is your @bt_uk wifi down? Fix it using these three easy steps: 1. Warn your BT Hub that it's on its final warning. 2. Slice a potato in half, and insert some wires to form a circuit and place it under your BT Hub. 3. Kick your BT Hub to death and weep over it's shattered remains
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Craig Fews
(@craigfews) reported
@plusnethelp I was a @bt_uk for 3 years, had no issues with speed. Other than a few hours outage over that period, 💯 at 70+Mbps. I switch to @Plusnet under a recommendation from a friend, a week into a new service, avg of 20Mbps and high ping for the past day or 2. Sort your 💩