BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian
(@JuFitJuJu) reported
@bt_uk @mariejane2020 Yeah that’s a bit of a life saver but it’s more than that, my sons mobile phone had to be moved as you did nothing on the price for a loyal customer, you broke my hub before Xmas, we couldn’t work, now we can’t let the kids play on their new consoles due to you, it’s not enough
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Rob
(@Liverpool_Fan98) reported
They’re actually laughing about Fernandes trying to con the ref. Wtf @btsport
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Qammy
(@HatSmokin) reported
@btsportfootball SORT YOURSELF OUT!!! What’s the point of live football when you can’t keep a stream running at crucial moments!!! Pathetic service, definitely cancelling next month #btsport
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Phil O'Neill
(@philoneill) reported
@RobbieSavage8 not having that as save of the season...poor finishing from Rashford today...#LEIMUN @btsport
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Suvat
(@SuvatJonas98) reported
@btsport hello I am trying to access my BT account to cancel a subscription but when I try to your website keeps sending me to the order screen
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Jordz
(@Jordan66099144) reported
I could count on 1 hand how many times they mentioned Leicester in that commentary. All was said was the ‘brilliance’ of Utd. Utter crap. The media need to get a grip #LEIMUN #btsport #PremierLeague @btsportfootball @LCFC @ManUtd
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Darren Mew
(@DKMew) reported
@bt_uk how do I get help today? Fibre you fitted Xmas Eve stopped working already. Called the help desk and after a long wait got hung up on. FB messenger team not responding, my engineer says speak to helpdesk. Only waited 2 months for broadband and had it 1 day #WhatAService
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The Real United Spot⚽✳️
(@realutd_spot) reported
Solskjaer "Both goals should've been closed down quicker - the first one definitely and the second one we should manage to stop the cross. You always look at goals conceded, what we should've or could've done better." #mulive @btsport
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GC - LFC 💪
(@GaryCregs) reported
Who to **** asked for Glen Hoddle first thing on boxing day as a Christmas present? Nightmare. Tele on mute till its over #LEIMUN #btsport