BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/06/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dangermorris Dangermorris (@dangermorris) reported

    Just paid for a @bt_uk full fibre 100 connection. Didn't work for two weeks until they sent someone out to fix a duff install. Now only getting 20% to 30% of the promised speed. Ever feel like you've been had?

  • DavidPa95139885 David Parsons (@DavidPa95139885) reported

    @bt_uk it's bad enough that existing customers are disadvantaged with price increases, but I have to say what disappoints me more is poor customer service. 24 days and counting since I emailed my complaint and not even an acknowledgement to date

  • MarkAkers_ mark (@MarkAkers_) reported

    Nothing but problems with @bt_uk the last couple of months, and don’t even stick to their stay fast guarantee promise 😵‍💫

  • Blu3M1st Ali G (@Blu3M1st) reported

    @bt_uk is the Internet down right now in ub5?

  • NickPea55246588 Nick Pearson (@NickPea55246588) reported

    @bt_uk £10 late fee for missing my £32 DD by one day! Cost living caused by companies like this. I am sure they are not worried about breaking even just greedy profit. Service is rubbish. Support structure is rubbish and sales lie! Broadband poor Go with virgin and thank me later

  • MoonPiig Oli Moon (@MoonPiig) reported

    @bt_uk is the internet down in SO41?

  • LymeCottageInd penny thompson (@LymeCottageInd) reported

    @bt_uk pretty fed up with you lot - you mistakenly removed my landline which took down my internet. I tried to stop you removing landline but you said couldn’t instigate 2 jobs in 1 day Then said phone back update next day Then internet back within 24 hrs Then by 25th Incompetence

  • leejonathan ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported

    @Dolly_Darren @bt_uk curious if others went down at 3pm

  • George45094827 George (@George45094827) reported

    @btsportfootball @bt_uk @BTCare does your wifi service have ******* aids its so slow dude

  • AtherleyChris chris atherley (@AtherleyChris) reported

    @SkyUK @bt_uk been a loyal customer to you both for over 10 years, but now you ******* decided to have a broadband war. Each blaming the other for my crap service for TV and Broadband from both of you, your breaching our contract so @virginmedia here I come.