BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 11/26/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.

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City Problem Type Report Time
United KingdomNewbury E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomNewbury Wi-fi
United KingdomNewbury Internet
United KingdomNewbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Baconsarni1 Baconsarni 🇬🇧 Where's my bloody gin ? (@Baconsarni1) reported

    @bt_uk Also can you provide me with the name and email for the director of customer services for BT.

  • TSeex Lord Thorin Seex (@TSeex) reported

    Little help - what time (UK ) are the Moto GP races starting ? Obviously not as advertised @motomatters @matoxley @btsport

  • Jaxok Jackie Lister (@Jaxok) reported

    @bt_uk Hi @bt_uk our WiFi has been poor over the last few days. Buffering on apps on X Box and intermittently slow responce on other devices. Have reset router, but not really improved. On a super-expensive plan, so not v happy.

  • Baconsarni1 Baconsarni 🇬🇧 Where's my bloody gin ? (@Baconsarni1) reported

    @bt_uk I've had many people ' looking into this mess'. Please just provide my with the name and email address for your director of customer services. Ref: GB 261 927 87

  • sanspeurscot Wee Yin 🤪✏️ (@sanspeurscot) reported

    @bt_uk I’m getting really bad service at the moment in the G12 area of Glasgow. Connection has been dropping for 2 wks??

  • danboy247 Daniel Brett (@danboy247) reported

    @btsport why is your service dog ****? Every time I try to login, you tell me when the next payment is due. I know when it's due (in the future) and I want to access the content I bought and which you have a monopoly on. Make your service better you feckless tards.

  • an7h0w50n1 An7h0w50n (@an7h0w50n1) reported

    @bt_uk I can't believe this company they got my mum to renew her contract and it doesn't work plus a engineer was meant to come on Wednesday but never showed up wtf thanks bt for nothing

  • realgingerjonny Jonny (@realgingerjonny) reported

    @bt_uk worst customer service today and now leaving. Will be taking my £90 per month to a company with better customer service. Bye

  • Dawesy10 Aaron Dawes (@Dawesy10) reported

    @btsport #MotoGP interviews Jack Miller with face mask and shield on. Breaths all over mic then sticks it in Jack's face. How stupid!!

  • russell88549953 russell (@russell88549953) reported

    @SkySportsPL what is going on with your HD channel. I’ve seen clearer pictures on a old black and white tv. Seriously this is not HD..@btsport put you to shame as do Amazon prime. Shocking service