BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rockit
(@rokcit) reported
@Cxttier @bt_uk bt is the worst internet company for sure, had so many issues back in the day
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Dave
(@DaveAshl) reported
@_Blow15 @btsport Honestly it’s so bad
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john lawless
(@johnlawless33) reported
@bt_uk Hope you can help, reported a fault on 10th May. Had an engineer come out. He couldn't find anything and left. Been without landline ever since.
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Pete Carrier - CARRIER-media Ltd.
(@CARRIERmedia) reported
@bt_uk All resolved. We have a 5G hub and everything is zoomy! @bt_uk offering left a bad taste in the mouth. Felt like I'd been had. Whoosh!
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Rob Leach
(@rob_leach) reported
If I have learnt anything from moving to an unfurnished flat is that @IKEAUK and @bt_uk broadband have the shittest customer communication. IKEA sent us the wrong wardrobe leaving us without storage for a week and BT engineer buggered off after saying they were fixing an issue..
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Darren mcneil
(@dazmc24) reported
@bt_uk bet the wouldn’t let me not pay my bill 3 times abs be happy to wait until Tuesday! Do not use the poor excuse of a company
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Darren mcneil
(@dazmc24) reported
@bt_uk absolutely rubbish service, reported the same fault 3 times in 4 weeks. Had 2 engineers out and still not fixed. Can’t watch the sport channels!! Told we can have engineer but not till Tuesdays. Football on tomorrow night and won’t be able to watch it. Absolutely shocking
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daniel vincent
(@runthecronx) reported
Been in my new place over 2 months. Still no internet due to @OpenreachHelp. @bt_uk have tried to help, however it's no use if the monopoly infrastructure provider cancels visits on a whim! I live in Croydon not Craggy Island, how hard can it be?
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Lewis Stacey
(@Lewistacey) reported
@SkyUK why do you make it so difficult to know what’s on btsport extra and when we can access it? Sick of paying for stuff and never knowing when it’s available
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Bushy
(@nigelbushell2) reported
@bt_uk you’ve now failed on 4 occasions to install our new fibre connection, not even a phone call yesterday just another no show! Awful customer service!