BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/12/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JNRaeside Julia Raeside 💙 (@JNRaeside) reported

    @Izzymant @bt_uk Oh god, that's horrible.

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @bt_uk I've spent 45 minutes on the phone going through everything. Appalling customer service - should have updated me about the issues but didn't. No one mentioned a backlog when ordering. What a surprise @OpenreachHelp being under resourced

  • Smilersaysso Lee Hind (@Smilersaysso) reported

    @bt_uk - I’ve tried to ring several times, I just get a message saying how committed you are to customers before the phone call is cut off by you…app won’t allow any other way to contact…help please!

  • MrsMcCul L M (@MrsMcCul) reported

    @bt_uk I have done all of that. I have tried to call and I have done the text help. What do you suggest I do now if you can’t call me and you’re not taking calls?

  • lousummers Louise Summers (@lousummers) reported

    @bt_uk how on earth am I supposed to log a fault with my broadband?? When you do the ‘troubleshooter’ online you acknowledge a fault, tell me someone will call me, but then later message me to say you’re too busy and I should try again tomorrow!! #help #Disgraceful #badservice

  • alistairds Alistair Dorman-Smith (@alistairds) reported

    @bt_uk Your phone service says it has technical difficulties, your automated bot is unhelpful and my broadband is down. The bot said someone would call me within 90 mins but they didn't. How can you help me?

  • Blondie_Gem Gemma Knight (@Blondie_Gem) reported

    @bt_uk Thanks for checking in. Nothing else to help with, I've had to book an engineer in to sort

  • JordanNocher Jordan Nocher (@JordanNocher) reported

    @BTCare can I get some help please? I don’t seem to have any internet connection even though my lights are all on

  • Izzymant Izzy Mant 💙 (@Izzymant) reported

    @JNRaeside @bt_uk You may guess what I think of @bt_uk customer services from the fact that they tried to aggressively upsell packages to my recently bereaved mum when she told them repeatedly she just wanted them to take my dad's name off the account.

  • denisedudley10 denise dudley (@denisedudley10) reported

    @bt_uk Internet down this morning and have text but no response and all your advertised numbers for fault reporting are unavailable. What’s your plan b please?