BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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էօռყ
(@SELondoner) reported
@bt_uk Why are you sending out people to cold call and lie to people about their broadband? Claimed someone called 'John' said there was a problem with our line. They even said our @CommunityFibre ran on BT's network which I expect is surprising news to them
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Mark keown
(@Markkeown2) reported
@bt_uk having serious problems with internet can’t get your app to work on iPad
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Glenn
(@GlennRichards8) reported
@bt_uk my internet is really really poor the last 4 month. We use are 4G more than our broadband.
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Anon
(@B4DService) reported
@bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience
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Mesha :)
(@MeshaDollxo) reported
Actually cannot believe how rude @bt_uk are! Pissed off is not the right phrase. I'm fuming!
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@jacquep @bt_uk @SkyUK I fear you may have to prepare for disappointment. That said, I don't know how bad Sky is!
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Joy Wilson
(@spectrain) reported
Nothing to be proud of here @bt_uk Recent headlines from Trustpilot reviews: "Do not use BT unless you want price rises and poor customer service" "Nothing but problems and misinformation…" "They just dont care"
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Alan Pirie
(@dabhandracing) reported
@bt_uk hi the internet is down in post code AB15 8 TQ WHEN will it be fixed. Alan
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk I wasted enough time trying to find out what is happening. Your people don't care. Customer relations appalling.
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Pascal Jacquemain 🇫🇷in🇬🇧 #BloodyMigrant
(@jacquep) reported
@TrevorMLambert @bt_uk @SkyUK I've used most suppliers. A previous experience with Sky was disastrous and I also had huge problems with TalkTalk. This particular experience with Sky was OK but costs were not.