BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@mich_k_1989) reported
@bt_uk can someone help? I renewed my contract on Tuesday, got sent a extra WiFi disc, now I have an email to say my disc needs to be returned by April or a £30 charge? 😬😬
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John D Harrison
(@jackdusty22) reported
@bt_uk They didn’t offer anything. More or less just said that’s life. I have been a BT customer for a long time now and this is very disappointing
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Matt McCann
(@Matt_McCann_95) reported
@frank_broadcast @btsport @ManCity Same thing happened to me constantly Frank. Just cancel you save yourself a head ache!
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Brian (Parody)
(@bwianair) reported
@Simon_Pegg @bt_uk @WeAreOpenreach Holy crap. I've had some back and forth with Bulb about an installation recently but it's nothing compared to this. That's just horrendous service from the company (not the individuals, as you rightly point out). Will shaming help? Certainly can't hurt.
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Kev ⚓️
(@Lfckevom) reported
@bt_uk u came to fit broadband then your cause damaged to my property and you don’t even have the manners to respond to the complaint form. If it rains bad and water leaks into my property you will be facing a massive claim.😡
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Lauren R
(@LaurenRey1990) reported
@bt_uk last year a pylon was erected outside our property (new pole not replacing) for super fast. We queried it’s positioning on the pavement and even your teams said it was stupid. Anyway, we have now signed up for said super fast. Our bill has increased to £40. 1/2
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James
(@JRBatch) reported
Dear @bt_uk , I tried to call you to discuss billing. The number on your website gets redirected to some poor woman who receives dozens of calls totally unrelated to her business! How do we call you and what are you doing to help this woman please?
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Christina Natasa Christou
(@NatasaChristina) reported
@bt_uk what terrible service you provide I want an explanation on why we had an engineer out to install new internet and then on arrival told he can’t do it
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Angela Lane
(@ange_lane) reported
@bt_uk from March my monthly direct debit is going up by 22.7%, yet when I phoned to discuss this nothing could be done and I was told if I wanted to save money as I’m under contract to cancel my tv package. How is this good customer service? Appalled at your service.
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Ian Holden
(@ianholden13) reported
@btsportfootball To say you didn’t know and had no signal is a lie when Rio says he felt threatened why not say that on the night . Players in the dressing rooms knew they had signal and internet.@btsport @ChampionsLeague