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BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • HenryJ489
    Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • leymude
    leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Nightingale26
    Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79
    AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommo1590Tommo
    Tommo (@Tommo1590Tommo) reported

    @bt_uk tried 2 separate occasions to cancel your services.. anyone actually in your call centres? 45mins and counting on hold so far for this call...

  • Dysgu_Cymraeg
    Dave Rogers (@Dysgu_Cymraeg) reported

    @btsport @kevinhatchard We really should have created 'Down the Pub' when we thought of it in 1999. Knew it was a good idea!!!

  • fold_space
    Fold_space (@fold_space) reported

    @bt_uk Bt are a slow motion car crash....My number is ......., I have had nothing but trouble with bt since I moved here in April and bt are making my life a total misery as usual Help!!!! A confusing nightmare no Internet without a mini hub...they keep turning it it off.

  • emchi
    Emma Chittenden (@emchi) reported

    perhaps if @bt_uk didn't subject its customers to really **** pop music on hold they could reduce the £70 they're ripping me off by a month (currently questioning why I don't cut my bill by 50% and move to @skytv ) given my broadband has already gone down 3 times this morning

  • gazzaowes
    Gary Owen (@gazzaowes) reported

    @bt_uk pay your staff decent money so they don't have to go on strike!! Phones down in work, sending everyone home!! £1.3 billion profit weren't it??

  • staplenick
    Nick Stapleton (@staplenick) reported

    Hi @bt_uk. You installed Digital Voice @JohnStapletonTV's house in Oct. It has never worked. He's spent hrs on his (mobile) phone trying to get you out. You've failed to show a couple of times. 1) When are you coming? 2) Will you refund him for many months of line not working?

  • JmsDmnd
    James Diamond (@JmsDmnd) reported

    @bt_uk I’ve just got home from holiday after getting an email on Thursday saying my service was going love the next day. It’s now too late to speak to anyone and I’m meant to be working from home tomorrow.

  • bolgerdt
    david (@bolgerdt) reported

    @bt_uk I need help please with new routers you sent me

  • PreciousGoldRDP
    Precious Gold-Ene (@PreciousGoldRDP) reported

    @bt_uk just been hung up on very rudely by an adviser after waiting to speak to someone for 50 minutes. Sort yourselves out. I can’t even raise a formal complaint

  • staplenick
    Nick Stapleton (@staplenick) reported

    @bt_uk @JohnStapletonTV It's one thing for dad who has a mobile too and doesn't rely so much on his landline, for example to be linked up to medical equipment/an alarm, to have it totally out of action months on end. So @bt_uk what about those who do? This has been going on too long without resolution