BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 01/14/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomNewbury E-mail
United KingdomNewbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • marc_bronson . (@marc_bronson) reported from Tadley, England

    @bt_uk RG30 2UB phone and internet NOT WORKING.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ollycrouch Oliver (@ollycrouch) reported

    @peterkelk90 @FredCoolbreeze @bt_uk You never know, they will drop lots more before Christmas. Good luck!

  • Macca83172 Macca8317 (@Macca83172) reported

    @bt_uk registered for PS5 and existing customer, do I need a code as well for mybt app to get ps5 and if so why wasn’t I emailed a code?

  • beckanoodle20 Becka Gates (@beckanoodle20) reported

    @bt_uk appauled by your service! No internet since 13th november! No landline since 28th november!! No one can tell me when its gonna get fixed! Had bt engineers digging further up the road but dont touch the bit marked outside my house! Fuming.

  • BeardsAndInk JustADude (@BeardsAndInk) reported

    @karlhungus28 @btsport You didn't miss anything. The best part about it was literally the production set. The ring, and the lights and the monitors and **** were dope.

  • chrism_wigan chris myers (@chrism_wigan) reported

    @bt_uk Bad officiating ruined that game 🙄

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk Still no fix on Big Sur. Frankly ridiculous. The product is called BT Virus Protect although it is supplied by McAfee. @bt_uk needs to step up and take action and communicate better

  • wareing1974 CHAMPIONS 19/20 🏆#19 (@wareing1974) reported

    @bt_uk I’ve had a low speed fault on my home broadband that has now been open for 7 days with no update. It is consistently below my supposed guaranteed speed. Surely it can’t take so long to fix something I’m paying you for?

  • Michaelbatty19 Michael Batty (@Michaelbatty19) reported

    Is VAR not there to eradicate clear and obvious mistakes?? *******, football has gone! @btsport @talkSPORT #Fred #VAR #MUNPSG

  • crisjackson26 Cris (@crisjackson26) reported

    @ScottMourton @btsport To be fair, he’s the worst thing about the worst football channel

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @RobbieSavage8 a tap in is world class... you guys are a joke.. it was a simple goal and United poor defence... @btsport you need to recruit some Sky Sports commentators... these two muppets are terrible... United still top of the group... Fletcher taking rubbish