BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 01/18/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomNewbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetlyfeofmine harmonyreigns (@sweetlyfeofmine) reported

    @bt_uk So disappointed with the service my 79 year old dad has received. He has been without a telephone line for 1 week. Was told today he will have a service back on 9/2.... and you seriously think he will want to renew a contract with you. What a completely demoralising experience

  • MsJanGraham1 MsJanGraham (@MsJanGraham1) reported

    @bt_uk I would get excited if I didn't have to make my weekly call to you to try and fix my broadband issue. 4 Cube engineers and 1 BT Openreach engineer has still not fixed the issue. Will phone again tomorrow - only my SECOND call this week

  • samw1048 Samuel Welsh (@samw1048) reported

    @bt_uk why is my WiFi constantly retesting itself every 5 minutes it’s really annoying and there is no reason for it fix your WiFi it’s so bad

  • sweetlyfeofmine harmonyreigns (@sweetlyfeofmine) reported

    @gemmmskiii @bt_uk My poor father who is 79 who lives alone has been told that he will need to wait until 9th feb for a phone line. He has been without a phone line for 6 days already. #depressing

  • Doll_Parts85 DollParts (@Doll_Parts85) reported

    @bt_uk I’ve been trying for over a week to sort our broadband for our new build but your system still says it’s updating so can’t show me any deals. I’ve spoken to you and you said the line isn’t live. I’ve been told it is. Help

  • timhardinguk Tim Harding (@timhardinguk) reported

    @bt_uk Don’t think I know of a worse company at answering phone calls for customers than BT, as a customer for 26 years. It’s time to finally leave. I’d like to say it’s been fun ! but I’d be telling lies !!!!

  • JuFitJuJu Julian (@JuFitJuJu) reported

    Another half hour wasted on @bt_uk customer service !! Warning their VIP tv package should be rebranded peasant package #1stWorldproblems #avoidBT

  • cbclark71 chris clark (@cbclark71) reported

    @btsport we have BT sport which in my wife's name but every time I try to watch a game on the app or web all i get is logging on issues with both sets of login details. Can you for gods sake create a app that is easy to login in to and doesn't just keep giving constant errors

  • declmah declmah (@declmah) reported

    @btsport #BREMUN can you ask Brentford manager if he told the groundsmen not to cut the grass the ball just seems to slow down all the time when United players are passing the ball

  • One7TOut One7TOut (@One7TOut) reported

    Speed issues are still ongoing, have been since November, another engineer booked but can't start until Monday which is unacceptable; I have completely lost all patience with this now. Complaint open with @bt_uk, complaint open with @OpenreachHelp not that I'm expecting it to