BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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D Dimples!!!
(@ddimples10) reported
@bt_uk Christmas is ruined. Literally sitting in silence because BT broadband is not working again for the 101th time. Sick of seeing that orange light. Sort it out please 😑no engineer till Wednesday you say that’s really helpful @bt_uk … NOT
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Christopher Rowe
(@KernowChris) reported
@bt_uk Any issues with 01872 internet? Stop start here
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Tony williams🏴
(@peppad66) reported
@bt_uk So an update, bt turned off my broadband yesterday. Phoned customer service. Person really couldn't give a ****. Posted on here. A reply straight away. Another message this morning to remind me they've switched off my broadband. #bt
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Diane Curry
(@deathxmagnetic) reported
@bt_uk hi I’ve been wrongly charged for a bill which should have been free this month, can you help please?
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Megan
(@kingstonmeg8) reported
@bt_uk Internet is down completely and has been for an hour.
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Ian F
(@mashie1964) reported
Watching @GlennHoddle Extra Time insight on BTSport 3. As a Spurs fan, I was always infuriated that the England selectors & media suggested he was a “Luxury” player. He was a God on the pitch. His passes broke defences & his finishing was exquisite. Selectors we’re awful.
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Jamie・ジェイミ・ˈdʒeɪmi
(@jspieve) reported
@bt_uk Hi, I have just reported a fault with my Aunt's landline via your SMS service. I already got a response saying the engineer will look at it. 👍 Is there any way of informing them that she is 91 and really needs the landline for work for her Careline alarm?
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Megan
(@kingstonmeg8) reported
@bt_uk told they can’t offer assistance as they close at 9pm and reopen on the 29th. This is ridiculous considering it’s Christmas Eve and families are trying to sit down and stream movies together. I’d imagine you’ll soon lose many customers as it’s nationwide.
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Laura Welch
(@LauraAbiW) reported
@bt_uk is there an outage in le16 7? Have had no internet for hours and have tried all the usual tricks
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Claire McCord
(@Claire_McCord) reported
@bt_uk hi BT when I signed up for broadband I was told I was getting 6 months free Britbox but I have received no information about this? Can you help?