BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 04/02/2025 17:30

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Newbury and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomBasingstoke Total Blackout
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • truthnottrust EINHORNISFINKLEFINKLEISEINHORN (@truthnottrust) reported

    @RobbieSavage8 What a boring old ***. “If I was the manager I’d hall him straight off” worst commentator on tv . Even your colleague said you are miserable . @btsport @btsportfootball get this bloke his p45.

  • ryanlynch998 Ryanlk (@ryanlynch998) reported

    ******* robbie savage is a ******* miserable **** @btsport

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @bt_uk Hi Janet, an engineer is coming tomorrow (possible) but regarding my complaint about my treatment, not a word. Just avoidance and insults from the team.

  • Charlie87906155 Charlie Matthews (@Charlie87906155) reported

    @btsport trying to pay for your service online to watch the football and it won’t take my payment, u lot don’t want my money?

  • OsborneJack98 Osborne Jack (@OsborneJack98) reported

    Shocking coverage from @btsport yet again. Seriously @RobbieSavage8 quit moaning about Antony doing a bit of skill, did the ball go out of play yes wasn’t his intention and it’s not his fault Sheriff came to sit back and so **** all. What an absolute length.

  • RMBanwell Dr Rebecca Banwell-Moore (@RMBanwell) reported

    @btsport once again the BT sport channel is glitching … I thought maybe it was my Wi-Fi but speaking to others they’ve also been experiencing same issues (and thought it was just them). Watching champions league is no fun when it glitches every 20 secs 😡

  • Leon_KuzMan Gildarts (@Leon_KuzMan) reported

    @btsport pundits are actually the worst. It's like they are watching a different game #ManUtd

  • NinaPtel Nina Patel (@NinaPtel) reported

    @bt_uk Yes still need assistance it’s been over 1 week now and BT still can’t send an engineer. What are you going to do? Can you tell me what you require to fix this by the weekend!

  • Bohatahyah HippoBin (@Bohatahyah) reported

    @btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @bt_uk Check your DM pls! Things have been fairly ok till now but this issue & your estimated fix time are beyond acceptable! I’m never afraid to leave a company and at this rate, you’ll be next because I don’t okay about getting what I pay for and this is NOT IT!