BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!
-
JAJA 🪑👞
(@LFCJAJA) reported
@bt_uk Probably wouldn’t help that much anyway since we’ve spoke to you multiple times and the connection is still woeful
-
Toby Holleran
(@TobyHolleran) reported
@Brainmage @bt_uk Unsolicited advice here, but have you tried logging into the router and changing the "channel" it connects to (from "auto")? Had issues before where my router's channel was the same as the neighbours so they kept interfering with each other (was older tech, mind...)
-
DVS zMax
(@zMaxfn) reported
Urm @bt_uk why is my WiFi soooo bad
-
Christopher Rowe
(@KernowChris) reported
@bt_uk Confused by an advisor call, surely I can cancel an engineer call booked for tomorrow, is that not the case?
-
Sam Bevins
(@bevins_sam) reported
@bt_uk allow fix my wifi
-
jj💙💛🇺🇦
(@julie_twickers) reported
@bt_uk absolute joke. Twice now you have been scheduled to fit fibre. Not turned up. No phones sent in advance as advised. Totally useless. Do not sign up with BT Broadband. Its Crap. @MartinSLewis
-
natalie 🥰
(@tudes_) reported
@bt_uk No there isn’t, it’s in the main socket. I’ve had nothing but problems with bt since I started having your broadband.
-
Bison 'Guy Kelly' Sexhorn Twitch.tv/Brainmage
(@Brainmage) reported
@TobyHolleran @bt_uk I believe it's an issue on their end - we have things connected by ethernet cables and they fail as well
-
Lewis Bratcher
(@LewisBratcher19) reported
@bt_uk Is there a known issue in the Ringwood area? We have had no internet for 2 days - BH24 causing huge business issues!