BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
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| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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𝒸𝒶𝓇𝑜𝓁𝒾𝓃𝑒 𝒹𝑒𝑒𝑔𝒶𝓃
(@xcazza97) reported
@bt_uk hello just rented Wonder Women 1984 and there’s no sound, it’s working for everything else but when we go onto the BT store itself and start it from the beginning it’s still no sound. Can you help me please
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drue
(@drueethy) reported
@bt_uk Hi, Its in regards to an EE contract. Could you help with this? Thank you
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KingEthan
(@KingEthaan) reported
@DrFluffster @bt_uk Nothings worked this far dude, they just keep telling me someone will call me with an update. Nobody at BT seems to want to help at all, they’ve ****** this up beyond all belief! They just keep telling me it’s an openreach problem and can’t let me speak to them.
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk Hi. I received 2 calls today saying it's from BT. Caller told me I will not be having internet connection for 24 hrs then preceded to ask me about how I pay my bills, if I do online banking etc..I put the phone down. The num is: 042738704089. From Pakistan. Was this BT?
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Caroline's
(@dacasey92) reported
@bt_uk Hi Ash, I have tried several ways to Complain re our wifi and Halo failure. BT just keep closing my Complaint as "Resolved" when it has not been - Spoken to several BT persons - all to no avail and still terrible wifi - can you help
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Paul Copestake
(@PaulCopestake) reported
@SkyHelpTeam @bt_uk I’m about to lose internet tomorrow because BT didn’t tell me in advance my new broadband wouldn’t be connected today, and Sky can’t stop my cancellation tomorrow without BT telling them. #help
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Widdy
(@StuartWiddowson) reported
@bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.
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Paul Newell
(@garsynewell1) reported
@Yorkydavy @bt_uk Same issue here. Engineer due today between 9:00 - 11:00 nobody turned up. Helpline say no engineer visits due to Covid, no phone call, no e-mail, nothing on the website or on my order online.
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YadaBlahBlah
(@YadaBlahBlah) reported
@bt_uk Hi no one has arrived yet and I have been told there will need to be indoor work to install the full fibre modem. (We’ve no COVID issues in the house which has been confirmed to your call centre staff when they’ve been helping us.). Hopefully it’s just a late running engineer...
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Chris
(@__Chris22) reported
@bt_uk Can you help? I was told on the phone some cloud space was included in my deal, how do I access this?