BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Cropper
(@alex_cropper) reported
@bt_uk Appalling customer service up to now from yourselves! A fault still not fixed 10 days after reporting and been logged as a welfare case!!
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Claire Harris
(@ClaireH80332104) reported
@bt_uk is there an issue with birmgham signal? Thr broadband had been terrible the past 2 days!
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Austin
(@AustinF268) reported
@btsport such bad defending two and nearly three made it through
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Rob Allen
(@allen_rob) reported
@bt_uk your prices and services are a joke! Come and collect your rubbish **** box now!
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Jodie
(@Jodie43514729) reported
@bt_uk Can be many but yet we have been through this so many times and it's always 1 or 2 issues. As I said, I will DM you when we have the issue again.
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Georgia Cambridge 💙💛
(@Georgiagiraffe) reported
@bt_uk then last week it was cancelled completely & we were back to a speed 0.53 mbps. My husband @BCambridgeEdit works from home & it’s virtually impossible for him 2 do so. Now we have 2 wait till 13th sept.The service is absolutely shocking. What are u going 2 do about it?2/2
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Kelly Lynn Langridge
(@Kelly_lynn82) reported
Hey @bt_uk where’s your engineer? He was meant to be here before 1:00 and we’ve heard nothing all day. Are you fixing the issue remotely?
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Stitch & Print
(@StitchPrint) reported
15 minutes holding line goes dead. 30 minutes holding gave up as got a job to do! @bt_uk @btbusinesscare REALLY need to sort your cloud phone tech support out, they're useless! You're a technology company! #BTCloudPhone
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neil clements
(@neclemen) reported
@btsport I paid up for a monthly sports pass on the basis that I could ‘cancel any time through the mybt app’ however I now realise that is completely untrue and I have to actually speak to you. Currently been on hold for 5 minutes - what a waste of your and my time
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Andy
(@AndyTho77314355) reported
@Rob_Withey @bt_uk They charged me for unlimited calls for 18 months, I dont even have a home phone, they added on a free bt sport sub that turned into paid without me knowing, paid that for 12 months, never watched it, no rebate. Absolute crooks.