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BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Thatcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, and Basingstoke.

CityProblem TypeReport Time
Thatcham E-mail 2 months ago
Basingstoke Internet 2 months ago
Basingstoke Phone 2 months ago
Basingstoke TV 3 months ago
Basingstoke Phone 3 months ago
Newbury Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26
    Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • HenryJ489
    Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • leymude
    leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • martinborgars
    Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • aidenbliss1
    aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • vickyclarke76
    vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • abisarah79
    AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ligarius
    colin lewis (@ligarius) reported

    @BTCare Now a BT outage as well until midnight we have been informed. Country already in in the dog pound.

  • pag_eyy
    Pagey (@pag_eyy) reported

    Hello @bt_uk I have been without internet and landline use since Friday 11 February. This has been reported and being treated as an MSO. However despite speaking with various operatives and informing them of such, no one else on the area is experiencing problems.

  • julesnorton
    Julie Norton 💙 (@julesnorton) reported

    Bit the bullet and switched from sky broadband and TV to @bt_uk for better service arranged weeks ago no switch on yesterday called today and told have to cancel and re-order will take at least a week now left with 3 kids in half term no WiFi and no TV - help!

  • sewell7
    Andrew Mark Sewell (@sewell7) reported

    @bt_uk But a £11 monthly price hike is more than a 10% increase! I’ve been very loyal to BT for 10+ years but after a series of appalling customer service blunders this is very definitely the last straw.

  • Fokmisterutd
    Alan Mörris (@Fokmisterutd) reported

    @bt_uk sent a DM to openreach and completely ignored, new property ,BT hub 2 under stairs in cupboard no signal in kitchen and very poor in bedroom above, onto BT for 40 mins yesterday did some remote stuff no change, forums suggest this is a bad router , £50 a month!!!

  • Smashi01
    Smashi🐝⚽️💙 (@Smashi01) reported

    @ianmcfc123 Yeah it's f*kin disgusting. Cancel @btsport @tntsports and watch it on Sony Ten..

  • Tomahol1
    Tom Holland (@Tomahol1) reported

    50 days since @bt_uk internet stopped working. 2500% of the 2 working day fix time, as a result I'm owed £403.20 in compensation. Now up to 6 resolution dates missed. @WeAreOpenreach SSKMD MSO ongoing for 104 days. #stilloffline

  • OCWQuizzes
    Only Connect Wrestling (@OCWQuizzes) reported

    @parttimeblank @davemeltzerWON AEW is actually more accessible here (BTSport is a paid sub, ITV is free). But it's on at stupid times, and the ITV catch-up player is the worst thing in the UK.

  • DarshalleS
    santo hack (@DarshalleS) reported

    So according to ryan on @bt_uk live chat, bt's policy is to use poor security and insecure security questions and answers. It is against their policy to allow customers to use secure answers to their security questions. #cybersecuritytips #CyberSecurityAwareness

  • LumpyEarthling
    CaptainLump (@LumpyEarthling) reported

    @btsport Please fix your media player. You can't watch full screen without great big play and 10s icons in the middle of the screen. It just never goes away even if you don't move the mouse.