BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@Jakethe_Snake2) reported
@BaseballBrit absolute garbage from the MLB and BTSport, was by far the best US-league streaming service until now...are you able to post any news or information about how we can push this onto MLB to change this back? As well anyone able to get a refund?
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Sharon Williams
(@shabrynco1) reported
@bt_uk Is that right, so no service after a home move for 44 days is classed as unacceptable and over a week to hear something back about a complaint is not right? Who can I actually contact without being passed through half a dozen departments and having to tell my story over and over
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Liam Fitzpatrick
(@Liamfitz02) reported
@CFC_Mase_19 @btsport Nobody watches WWE on PPV anymore. It’s live on WWE Network for £9.99 and I’m pretty sure they have a free trial
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PatriotGooner
(@DiabeticRik) reported
Who is this prick being rude to Farrah on BTSport
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Super spark 🇬🇧
(@TheRealEnergyCo) reported
@bt_uk your customer service is non-existent. Is anybody in your joke of a company able to take ownership of a customer problem? Absolutely shocking service, never again. #poorservice #customerservice #broadband
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Manta227
(@Manta2271) reported
@Georgin03524104 @WorcsWarriors To be fair to btsport, it’s RFU and premiership that removed us. And at the Bath match today they showed Worcester warriors supporters, said you will see them around the grounds please give them support they need it at the moment.
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Alan Macleod
(@AlanMacleod14) reported
@shabrynco1 @bt_uk I’m over 70 days without connection and after multiple calls and complaints still have no idea what is going on. Shambolic customer service. Hope you have more luck than me Sharon.
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Donna Tilston
(@dibba69) reported
@bt_uk really disappointed with the current service from you. Not resolving the issue within 24 hours as promised and nobody telephoned me back with an update. Poor customer service xDx
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Guy Bouffard
(@guy_bouffard) reported
@JessicaGamess @btsport Very unimpressed with this service, paying out of my arse to watch my team play, should be broadcasted on different channels, poor decision and absolute clown show
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Super spark 🇬🇧
(@TheRealEnergyCo) reported
@bt_uk your customer service is non-existent. Is anybody in your joke of a company able to take ownership of a customer problem? Absolutely shocking service, never again.