BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Cook
(@kevincookdevon) reported
@bt_uk Oh right so if your not capable of sorting out a fault for a service that i pay for my only choice is to leave and have no Internet whatsoever wow what good customer service that is
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EHusYogie
(@HusYogie) reported
@BoxingKingdom14 @btsport @jakepaul Weather he slipped or not it was a direct cause of the punch which took him off balance, gloves touches canvas, its a knock down
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Kevin Cook
(@kevincookdevon) reported
@bt_uk So just so i understand its ok to charge me for a speed that ive never had ok sending loads of engineers but when you cant sort my fault my only option is to cancel and have no Internet at all be warned everyone happy to take payment but not to sort your faults
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Mark Taylor
(@tails101) reported
@bt_uk I can log-in ok, but there are 3 accounts linked & I can’t see products/services for my main account (it doesn’t appear on the drop-down accs list) & to get the billing for this account, I have to go into another account, then billing, then select this acc from the billing menu.
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lingleebao
(@LingLeeBao) reported
@bt_uk I ALREADY KNOW THE UPDATES COS l CALLED TODAY. PLEASE STOP CONFIRMING DATES WITH POOR SERVICE.
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Mark Taylor
(@tails101) reported
@bt_uk Hi. I seem to have a problem with my online account - when I tried to add Sports last weekend it wouldn’t let me saying account not recognised, so I rang & sorted it, but was looking at re-contracting my broadband & got same error. All my services work fine. Any ideas? Thx
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Dave Wilson
(@DaveWilson5209) reported
@BoxingKingdom14 @btsport @jakepaul It was a slip but I don’t think there’s any way that the ref can’t give it as a knock down!!
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Cleophus Flanagan-Brown
(@CleophusBrown) reported
@BoxingKingdom14 @btsport @jakepaul Knock down
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Stevie McGarry
(@StevieMcGarry85) reported
@BoxingKingdom14 @btsport @jakepaul Legitimate, his legs to far apart yes their is a slip but I think he would of gone down due to balance anyway, it wasn't a hard kd tho
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🇸🇱Wuhan🇨🇳Sicky🇳🇬
(@basketqaZe) reported
@BoxingKingdom14 @btsport @jakepaul He got legit knocked down. Who the hell thought it was a slip lol. Was out of postion/ a little extended but thats on him