BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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The latest reports from users having issues in Thatcham come from postal codes RG19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/07/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xrmike Michael Tarrant (@xrmike) reported

    @bt_uk its a really bad customer experience to see on only my 6th bill with yourselves I'm paying £17 more than new customers and I'm locked in to pay that much more per month. Loyalty isn't once every 18 months when you want me to sign up again. Which I don't think I will be.

  • utdwrld999 utdwrld🔰🇶🇦 (@utdwrld999) reported

    @ajp192 @SkySports @btsport Never happens on Optus. They show the banners every game and Tbf I’ve heard the commentators talk about the protest and stuff too. Australia’s too far of a reach for the scum to get their hands on.

  • ajp192 Aaron Pengelly (@ajp192) reported

    @utdwrld999 @SkySports @btsport I'm sure the sky and bt pundits are deaf as its never mentioned. Goes to show how in the pockets of these parasites that they are

  • tamaraaharry Tam (@tamaraaharry) reported

    @bt_uk your internet is not working can you please help? I done the text is there a line to call?

  • whistlingtoes Omi (@whistlingtoes) reported

    @bt_uk Could you please confirm any internet service outage in Beckenham ? My neighbours are having an outage as well and customer services can’t seem to confirm it either. Many thanks.

  • timdare Tim Dare (@timdare) reported

    @bt_uk Hi. I have a business account. After 1 hr 45mins I eventually got higher up your support desks and was told BT had a system error. He had to resolve it manually. I am always having to wait on hold. BT custservice is appalling. 😡

  • little_beee Nikki (@little_beee) reported

    Looking at renewing our FTTP with @bt_uk but they 'can't' match the offer to new customers so looks like they will be losing a customer and we will head to @SkyUK such a shame as we wanted to stay with BT

  • iambeno John Bennett (@iambeno) reported

    @bt_uk I’m still trying work out what to do…. I’m quite disappointed and let down.

  • caoelain Caoelain Young (@caoelain) reported

    @bt_uk My Broadband has been off since Saturday morning and im having to use my hotspot. Done all the troubleshooting and still not working. Bill has been payed also. Disgrace nearly a week of having to pay for extra data on my phone to link it to my tv for hotspot

  • Dave_CL_Clarke Dave Clarke (@Dave_CL_Clarke) reported

    @workssmoggycat @bt_uk I know at least 50 people in our village without service but they need to report it to BT before they will believe it’s a network issue.