BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katheryn Sumner
(@KatherynSumner) reported
@bt_uk please help we are trying to get a phone line for our church office. This has been cancelled by BT three times due to us not having a door number. If Royal Mail can send us letters why can’t you connect a phone line?
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Ruth💙
(@Picknett_Powell) reported
@bt_uk I have sent a DM, I am not getting locked into another poor service term. I will go to the ombudsman if I have to.
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Peter Hague
(@Todhague) reported
@bt_uk Hi. We have now got the channels back, but I will send a message with the account details and explanation of some of the issues we have been facing
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adekop96 ☆☆☆☆☆☆
(@adekop96) reported
@KirstyLFC1892 Virgin broadband is fast but tv is ****, went back to sky a couple years ago, just got a new deal full package with btsport and multi-room and there new broadband, £89.00 just tell them you want to drop your package down as your finding it hard, should give you a better deal
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soph v. 1.8
(@sophb66) reported
@bt_uk Hi Lesley, I am hoping you can help me, I was DM BT yesterday about my incredibly slow wifi and I got one reply then nothing...the fact is my WiFi test said my speed was fine but actually it was lagging. I recently recontracted and I swear my speeds are slower now than before!
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Lookout Point
(@LookoutPoint2) reported
@nsummers1234 @bt_uk We need to swap engineers. I have the opposite problem.
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NigelSCB
(@nscboyd) reported
@bt_uk On Saturday I was promised a person from @bt_uk would contact me on Sunday to progress a solution to this problem which has been ongoing for 5 days and is solely BT’s fault. It is now Monday and I haven’t heard a word. Does @bt_uk practice incompetence?
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Ian Hailey
(@IanHailey) reported
@btbusinesscare Seems not a technical issue but a product offering issue. I could switch my physical connection to the residential Full Fibre 900 product and get the 900Mbps. What is preventing BT from offering this level of service even if best effort above Ultra Fast 2 rates to businesses?
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lochsandglens
(@lochs_and_glens) reported
@bt_uk Worst customer service EVER!
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Andrew Baker (#highlightbrexitlies)
(@AndreBoulanger) reported
@SebStJohn1 @bt_uk I know that Open Reach are doing various update works in the TW area, ie more than one van at locations. Has there been any road disrepair issue related to the freezing in ur area? Does changing the signal channel on your bt online dashboard improve things? fibre cable?