BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@RueTheWhirl85) reported
@bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.
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Chris Finlan
(@ChrisFinlan) reported
@bt_uk I’m trying to look at emails on the app - not working- and tried logging in on laptop - also not working
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Zak
(@zaaqibro) reported
@bt_uk hi my Internet in willenhall has been down all afternoon when will it be back on
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Sarah
(@sarahbarkway) reported
@bt_uk broadband problems in E9 London? Router won’t connect to internet
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Sho
(@shomac28) reported
Over 2months of nonsense with @bt_uk . Ombudsman here I come. Worst customer service I have ever received plus im nearly £500 worse off. #stayaway
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Matthew Caton
(@MathosCato) reported
@bt_uk @bt_uk Martin thanks for responding. Service has been moved now. Still awaiting a refund though which was expected over 2 weeks ago. Have just spoken to another advisor so hopefully this will now be progressed. 3rd time lucky.
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Ian H Lewis
(@IanHLewis1) reported
Our fibre broadband cut out at about 00:30 on March 9th. We rebooted our router a couple of times and the service was restored by about 9 am. That's over 8 hours without broadband. What compensation will you provide? @bt_uk
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Myra Butterworth
(@MyraButterworth) reported
Poor customer has spent weeks trying to switch broadband from @VodafoneUK to @bt_uk . How difficult can it be? @BTSopenreach
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Zak
(@zaaqibro) reported
@bt_uk when will the network in my area be fixed
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alickie
(@alickie66) reported
The @bt_uk way...in my experience 1. Promise the world to get you to sign a new contract. 2. Provide nothing/blame open reach for the issues. 3. Charge you double what they should for the privilege of this frustrating situation which appears to have no end. 4. Ignore your comms