BT (British Telecom)

BT (British Telecom) Outage Report in Thatcham, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thatcham, West Berkshire, England 03/14/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thatcham and Basingstoke.

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City Problem Type Report Time
United KingdomThatcham E-mail
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomNewbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiScorer NikkiScorer (@NikkiScorer) reported

    @bt_uk Today I was promised that I would be connected. Yet another let down. I have had no answer from.the FB team. Just don't know where to turn.

  • _Justin_Leigh_ Justin Leigh (@_Justin_Leigh_) reported

    @btbusinesscare you couldn’t make it up! This is the 4th time I’ve been let down today by BT. Engineer booked, no show for the 4th time in 10 weeks. If I ran my business the way you ran yours, I would be out of business. How on earth does BT survive?

  • dantheman12121 daniel ray (@dantheman12121) reported

    @bt_uk How is it your website has errors literally everytime i need to use it? Need to pay my bill

  • 18Keizus78 Keizus (@18Keizus78) reported

    @bt_uk just letting you know that your broadband service is dogshit and I hope your company goes bust and all your board members get diarrhea.

  • Antoblfc 🇮🇪 🇵🇸 Anto Behan 💙 (@Antoblfc) reported from Dublin City, Leinster

    Poor old @GaryLineker never recovered from that famous "Corner taken quickly" Night...Can hardly conceal his joy in #Liverpool poor form...#Btsport #LIVRBL

  • 80schild2 80s child (@80schild2) reported

    @bt_uk complained several times about the poor internet connectivity- often kicked out of Skype calls whilst WFH - whenever you speak to a “technician” - everything seems to “be fine” - please guys do NOT be tied down to these cowboys!

  • _ElizaRose Eliza Rose (@_ElizaRose) reported

    Appualingly bad service from @bt_uk 2 months in and still no Internet, no TV, and engineers not turning up to booked appointments. 6 days wasted waiting for engineers and people to call who never appeared. Complacency from unhelpful call centre too

  • steviebuk180 Stevie buk (@steviebuk180) reported

    @TheDartsReferee you can claim £25 for bt missed appointment and £5 per day from what should have been the start of your contract to when your service is up and running mate that’s what @bt_uk have to pay

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @bt_uk is there a problem in pe25 3jg area? Friend has no Internet. Phone line working ok

  • chownr Richard Chown (@chownr) reported

    @bt_uk what are you doing. You have messed up our home move and left us with an unreliable home hub for over a week now. 7 hours plus wasted on phone calls. Promised the earth delivered absolutely nothing. Your service is not fit for purpose.