BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newbury, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi | |
| Newbury |
Internet | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie
(@Jackie58304072) reported
@bt_uk Can not sign in evidently we don't exist ( only been with you over 20yrs)
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Lauren John
(@essexwriter) reported
@bt_uk Thank you for the update. I just need to be able to send some work on my laptop I can't access on mobile, so hopefully not too long. Thanks for updating/customer care.
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Hugh Toner
(@scoobyhugh8) reported
from
Lanarkshire, Scotland
@bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing
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🏴 james buxton🏴
(@buxton081) reported
@bt_uk are you having problems with your website and app? Says I’m not a registered customer, been one for over 15 years!
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Richard Hall
(@RiskyRichardH) reported
@bt_uk Is there a problem with your website? I can’t log in to My BT. Thanks
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sally roberts
(@sallyroberts70) reported
@bt_uk so we made the switch to voice digital and it’s faulty, have no landline now until you fix the issue, surely you should have checked this before switching us, I now have no landline and I need it as I have a very poorly husband.
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Rakesh Pradhan
(@rakpradhan) reported
@bt_uk Why was my engineer appointment cancelled without any form of communication. Why did i have to find out by calling BT about another matter. As a communications company you are extremely poor at communicating. You have all my details yet not one word. Plus I to take unpaid leave.
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Reubensgotmyeyes
(@Corrado999) reported
@bt_uk just been in the phone to cancel my BT Broadband no issues with the service just good sense to move around to get a good deal.... the lady on the phone basically hung up on me when I didn't fall for the hard sell to stay, bitter taste now
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SunnyJ
(@thevine_ologist) reported
@bt_uk You guys sorted out this outage yet? Cant log into my BT and access my bills for my expenses...
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𝔸𝕝𝕖𝕩 ⚽️
(@CityzenAlex) reported
@bt_uk @EE I can't log in to my accounts online? Is the system down?