BT (British Telecom) Outage Report in Thatcham, West Berkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
||
| Newbury |
Internet | |
| Newbury |
Internet | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@RiverAngler1) reported
Been paying for a service with @bt_uk since April 29th, it has never worked, countless phone calls, still doesn’t work! Just take it away refund for the service and reduce my monthly bill accordingly.. fed up now.
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Siân
(@DidTubsDoRight) reported
@bt_uk Hi Karen, sorry for the delayed reply. We had a home tech expert sent out to us by BT today. He said BT is a total bunch of liars too and that no one in customer service cares. He was fab. Now have a number to call to talk to someone about being wrongly sold the full hub package.
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kerry_Jen
(@Little_miss_Kez) reported
@bt_uk internet is a joke, constantly dropping off! Working from home is embarrassing when you have BT providing your internet! It’s almost unlawful to expect us to pay £40 p/m and not provide a decent service!
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Lee Bulman
(@bully8337) reported
@bt_uk @BTCare still no BT service since the strong winds on May 21 - two OpenReach visits - zero communication. Absolutely the worst company in the UK.
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McSauce 👹
(@Jamesbrooks09) reported
@bt_uk Kelly please go to bed. This isn’t even my complaint.
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Andii❤️xxx
(@AndreaR43151168) reported
@bt_uk Why I ever changed my broadband to BT I will never know, absolutely diabolical!! 🤬🤬
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steve's Nuts
(@Stevesnuts) reported
@bt_uk No no I can’t we are utterly sick of it an engineer left the house yesterday and said it was all fine , last time I had this many problems only gavin Paterson was involved!!! You know him???
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saz
(@smorris07) reported
@bt_uk Just says it is normally fixed within 24 hours, I can't be without Internet for that long, I know it doesn't sound long but it is going to cause significant issues for me due to the systems I have to access to be able to do my job
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In Stanwell
(@InStanwell) reported
@stanwellevents @btbusinesscare There is a surprise still no internet #foodbanks need to receive referrals to help families in need of food no one should go hungry
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saz
(@smorris07) reported
@bt_uk I now have no Internet router is solid orange, you service status says no issues in my area and then a do a full check and it says down for maintainance, I have work tomorrow from home and need my Internet!!!