BT (British Telecom) outages and service status in Sutterton, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Sutterton, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sutterton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutterton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Sutterton, England
Latest outage, problems and issue reports in Sutterton and nearby locations:
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gavin risbridger (@gavris) reported from Kirton, England@bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued
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Nick B (@TinBum73) reported from Spalding, England@bt_uk I have a Sonos Soundbar, but this issue doesn’t exist with other external devices, for example an Apple TV > Only the YouView 4K box.
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Nick B (@TinBum73) reported from Spalding, England@bt_uk a quick query - Joined BT in July, brand new phone number (never given out as never used) - Why do I keep getting strange phone calls, none of which are for me!
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gavin risbridger (@gavris) reported from Kirton, England@btsportufc @btsport The only information I need to know is I won’t be paying or watching this card. Disappointed that ufc has gone down the ppv route hopefully nobody pays and it’s a massive failure
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Martin Stokes (@stokesinskeggy) reported from Boston, EnglandSo @bt_uk want me to connect my Ethernet cable to my devices to get faster broadband bearing in mind they guaranteed us over 60Meg when we signed up to business we are down to 20meg and drops out every now and they want to charge us for WiFi extenders 😡
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Nick B (@TinBum73) reported from Spalding, England@bt_uk Hey BT, so I’m on the phone to your call centre about changing my package. And my account is listed as a business account - I have tried in vain to get this sorted with you and I thought you had, but it appears not...... Please can you help get this fixed
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Magnificent Mum (@Kezzy67) reported from Sutterton, England@bt_uk what is up with your Internet tonight in Lincolnshire. Its been down more than up tonight and committed a mortal sin of cutting out mid @BBCTheArchers tonight. Add to that a 14 year old who lives online. I'm seriously annoyed with you tonight
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Andrew Thomas (@AndrewBoxThomas) reported from Morton, England4 times I have tried to get my new hub delivered and 4 times I’ve received disappointment. Nothing. This is quite shambolic customer service and utter frustration from an existing customer. Surely it can’t be this hard? Can anyone @BTGroup @bt_uk please help? #nothappy
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gavin risbridger (@gavris) reported from Kirton, EnglandJust three months left on my @bt_uk contract, definitely think it’s time to try somebody new. WiFi is awful around the house. Need to start looking around #broadbandprovider
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Claire Wright (@crjjwright) reported from Boston, England4 weeks without BT emails now. They call every week saying they need more time. I have rang to raise a complaint today and they said they need to pass me on to someone else and cut me off very poor customer services @bt_uk
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Claire Wright (@crjjwright) reported from Boston, England@bt_uk still no resolve to my emails. Promises of phone calls, no contact from them. Just want it resolved so I can leave them and go with a reputable company, with good customer@services.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
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Dan Reardon (@DanReardon76) reportedDear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.
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Mark Llewellyn (@markll64) reported@bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail
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SGreen (@sigreen78) reported@bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc
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Shama Women's Centre (@shamacentre) reportedWeeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.
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Holly ®️ (@tctantan) reported from Exeter, EnglandAlmost a yr after i left...and im still getting emails and texts from @bt_uk telling me my bill is ready .. plus they never paid me the money they owed me #BT #EE make it stop
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David Sinfield (@omotforest) reportedDear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.