BT (British Telecom) outages and service status in Morton, England

Problems in the last 24 hours in Morton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Morton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Morton, England

Latest outage, problems and issue reports in Morton and nearby locations:

• 
  Andrew Thomas (@AndrewBoxThomas) reported 11 minutes ago from Morton, England

  4 times I have tried to get my new hub delivered and 4 times I’ve received disappointment. Nothing. This is quite shambolic customer service and utter frustration from an existing customer. Surely it can’t be this hard? Can anyone @BTGroup @bt_uk please help? #nothappy

• 
  Nick B (@TinBum73) reported 14 minutes ago from Spalding, England

  @bt_uk Hey BT, so I’m on the phone to your call centre about changing my package. And my account is listed as a business account - I have tried in vain to get this sorted with you and I thought you had, but it appears not...... Please can you help get this fixed

• 
  Neil Dines (@Dines_11) reported 24 minutes ago from Crowland, England

  How awful is it trying to watch @btsport now. On browser it buffers every 20 seconds. Unwatchable

• 
  Nick B (@TinBum73) reported 26 minutes ago from Spalding, England

  @bt_uk Yep it just doesnt work :(

• 
  Nick B (@TinBum73) reported 26 minutes ago from Spalding, England

  @bt_uk I have a Sonos Soundbar, but this issue doesn’t exist with other external devices, for example an Apple TV > Only the YouView 4K box.

• 
  Magnificent Mum (@Kezzy67) reported 30 minutes ago from Sutterton, England

  @bt_uk what is up with your Internet tonight in Lincolnshire. Its been down more than up tonight and committed a mortal sin of cutting out mid @BBCTheArchers tonight. Add to that a 14 year old who lives online. I'm seriously annoyed with you tonight

• 
  Nick B (@TinBum73) reported 41 minutes ago from Spalding, England

  @bt_uk a quick query - Joined BT in July, brand new phone number (never given out as never used) - Why do I keep getting strange phone calls, none of which are for me!

• 
  Neil Dines (@Dines_11) reported 48 minutes ago from Crowland, England

  I must be nearly at the end of my contract with @bt_uk because my broadband is so slow recently. Got a few weeks to shop around

• 
  David J. Grimwood (@DavidGrim_) reported 49 minutes ago from South Witham, England

  You’d think getting decent internet wouldn’t be much of a problem. @bt_uk 🥴🥴🥴🥴🥴 #getinthebin

• 
  NIGEL BAYLEM (@Leginb) reported 56 minutes ago from Stamford, England

  @bt_uk Hello. I want to cancel my BT Sport contract until further notice on account of there being no live football for the foreseeable future. Cannot seem to be able to do this online, so please advise. Thank You.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  carito brigante (@teddypomp) reported 4 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is

• 
  Warren Peters (@wizza_wozza) reported 9 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Ian Robson (@GFX2001) reported 13 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  BT Business Care (@btbusinesscare) reported 13 minutes ago

  @ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 15 minutes ago

  @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

• 
  The Real Philip Lyon (@phillyonskem) reported 15 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Warren Peters (@wizza_wozza) reported 16 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  Sheila kirkby (@kirkbysheila28) reported 17 minutes ago

  @bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 20 minutes ago

  @bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  AJoby (@spagbogroll) reported 25 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Should just be able to send pictures, that’s awful