BT (British Telecom) outages and service status in Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Somerset, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Somerset, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Taunton, and Bridgwater.
| City | Problem Type | Report Time |
|---|---|---|
 Taunton
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Somerset, England
Latest outage, problems and issue reports in Somerset and nearby locations:
-
Kris Speechly (@SpeechlyK) reported from Taunton, EnglandCustomer service from @bt_uk today was brilliant 👏🏻
-
katy Escott (@k8e2002) reported from Pitminster, England@bt_uk Another engineer sent today. An internal engineer, so couldn't help with the mess of wires outside the property! I now have to try and get through and arrange another appointment because your call handlers can't do their job correctly 😡
-
Kieron Stamp (@KieronStamp) reported from Taunton, England@bt_uk Is there an issue with your broadband in TA1 (Taunton). My broadband keeps dropping out.
-
Nicky Clark 💙 (@nickylclark) reported from Burtle, England@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
-
Steve Prentice | SWB (@steveprentice) reported from Taunton, EnglandLike everyone else (it seems) on Twitter @btsport stream is totally pants, keeps dumping us out or reverting to crap quality. Not a great advert for trying to sell it, I’ll not be buying. BT, you’re a national carrier for goodness sake, give it more bandwidth you tight asses.
-
Maya Birch (@Mayabirch1) reported from Street, EnglandThankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
-
Barry Paffey (@BarryPaffey) reported from Middlezoy, England@bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩
-
Mike Garner (@mikegarner) reported from Bridgwater, England@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
-
Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
-
John Ennis (@tomosgsxr) reported from Bridgwater, England@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.
-
Sam (@Baz1050) reported from Taunton, EnglandThink I’ll have to cancel my one luxury now @BTCare I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.
-
Sabina Ahmed (@sabaone) reported from Taunton, England@JrRushden @philskyross1962 @bt_uk I only had BT once for six months and vowed never ever to use them again, and that was some eight years ago, obviously nothing has changed. Hope your Mum gets connected soon
-
Sabina Ahmed (@sabaone) reported from Taunton, England@michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent
-
Kris Speechly (@SpeechlyK) reported from Taunton, EnglandCustomer service from @BTCare was brilliant 👏🏻
-
Stephen Jewell (@bergiebigboy) reported from Taunton, EnglandWhat a horrible commentary team @btsport . Posion Owen & Jenas.
-
-
Steve Prentice | SWB (@steveprentice) reported from Taunton, England@nicholasjmorgan @btsport Hehe, living in the sticks probably doesn’t help. 😉
-
sue Beale (@sueBeale13) reported from Taunton, England@bt_uk As if they do not charge enough also another company making vast profits, l have always been with BT never ever changed. Do they respect this? No they have just emailed me tovsayvorices going up. Time for a change. Retweet if you agree.
-
James (@jamesdalegend5) reported from Monkton Heathfield, England@bt_uk buy an upgrade for extra money each month, WiFi’s still shit. Buy some wired adapters and they dont even work ****** brilliant
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Robson (@GFX2001) reported@bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?
-
CG2009 🦓🦓 (@CatherineG2009) reported@btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.
-
Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
-
Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
-
Stockport871 (@stockport871) reportedMad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?
-
Tracy Kydd (@injuredcyclist_) reported@bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now
-
Patricia Kidd (@Patrici34058203) reported@bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.
-
Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
-
Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
-
bakerbird (@cakey12) reported@bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!