BT (British Telecom)

BT (British Telecom) Outage Report in Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Somerset, England 05/27/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Taunton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomTaunton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

  • bergiebigboy Stephen Jewell (@bergiebigboy) reported from Taunton, England

    What a horrible commentary team @btsport . Posion Owen & Jenas.

  • alexjturco Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England

    @btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’

  • steveprentice Steve Prentice | SWB (@steveprentice) reported from Taunton, England

    Like everyone else (it seems) on Twitter @btsport stream is totally pants, keeps dumping us out or reverting to crap quality. Not a great advert for trying to sell it, I’ll not be buying. BT, you’re a national carrier for goodness sake, give it more bandwidth you tight asses.

  • sabaone Sabina Ahmed (@sabaone) reported from Taunton, England

    @JrRushden @philskyross1962 @bt_uk I only had BT once for six months and vowed never ever to use them again, and that was some eight years ago, obviously nothing has changed. Hope your Mum gets connected soon

  • jamesdalegend5 James (@jamesdalegend5) reported from Monkton Heathfield, England

    @bt_uk buy an upgrade for extra money each month, WiFi’s still shit. Buy some wired adapters and they dont even work ****** brilliant

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Baz1050 Sam (@Baz1050) reported from Taunton, England

    Think I’ll have to cancel my one luxury now @BTCare I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • SpeechlyK Kris Speechly (@SpeechlyK) reported from Taunton, England

    Customer service from @bt_uk today was brilliant 👏🏻

  • mikegarner Mike Garner (@mikegarner) reported from Bridgwater, England

    @BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • SpeechlyK Kris Speechly (@SpeechlyK) reported from Taunton, England

    Customer service from @BTCare was brilliant 👏🏻

  • sabaone Sabina Ahmed (@sabaone) reported from Taunton, England

    @michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent

  • k8e2002 katy Escott (@k8e2002) reported from Pitminster, England

    @bt_uk Another engineer sent today. An internal engineer, so couldn't help with the mess of wires outside the property! I now have to try and get through and arrange another appointment because your call handlers can't do their job correctly 😡

  • tomosgsxr John Ennis (@tomosgsxr) reported from Bridgwater, England

    @motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.

  • steveprentice Steve Prentice | SWB (@steveprentice) reported from Taunton, England

    @nicholasjmorgan @btsport Hehe, living in the sticks probably doesn’t help. 😉

  • jamesdalegend5 James (@jamesdalegend5) reported from Monkton Heathfield, England

    @bt_uk internet is awful

  • KieronStamp Kieron Stamp (@KieronStamp) reported from Taunton, England

    @bt_uk Is there an issue with your broadband in TA1 (Taunton). My broadband keeps dropping out.

  • sueBeale13 sue Beale (@sueBeale13) reported from Taunton, England

    @bt_uk As if they do not charge enough also another company making vast profits, l have always been with BT never ever changed. Do they respect this? No they have just emailed me tovsayvorices going up. Time for a change. Retweet if you agree.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sallysewandso Sally Cooke (@sallysewandso) reported

    @bt_uk I am checking whether my return has been processed. But in the interests of fairness and good customer service I would like reassurance that BT will review systems so that no customer is charged for a problem (delay in returns processing) that is not of their making. Thanks.

  • Garyudson1 Garyudson (@Garyudson1) reported

    @SeaCasa1 @bt_uk Can you use the camera on your phone to see behind it? Would that help?

  • 46238 John Dickie (@46238) reported

    @bt_uk It's happened again! Expedited call from @BTOpenreach1 engineer today. Same problem with exchange. Issue been known about since 26 October. 3rd eng visit, plus two no shows (=5) and we're still not connected - first promised on 24 Oct. PLEASE, HOW DOES THIS HAPPEN!!!

  • jacquierevans Jacquie Evans (@jacquierevans) reported

    @bt_uk Do you still have a live chat service? I need to downgrade my package but you can only UPgrade online (I wonder why). Can't find live chat. Prefer live chat to phone as you have a record of what was discussed.

  • TheGamerChann12 CNN place (@TheGamerChann12) reported

    @ClareMWilkins @bt_uk @OpenreachHelp Hope you get an answer because my WiFi went down shout 3 week ago and they're still not giving out sorting any interest in fixing it. So they do is ask you to "pop your details for DPA" and your forgotten about. Lost my job because they can't send a trained engineer for the job

  • TheGamerChann12 CNN place (@TheGamerChann12) reported

    @DjIamLucky @bt_uk Hope you get an answer because my WiFi went down shout 3 week ago and they're still not giving out sorting any interest in fixing it. So they do is ask you to "pop your details for DPA" and your forgotten about. Lost my job because they can't send a trained engineer for the job

  • BD1888 Brendan Doyle (@BD1888) reported

    @bt_uk is there an issue with the email app? Can receive but not open emails.

  • Tra8219 Tra la la (@Tra8219) reported

    @bt_uk Hi, In the past two days my internet has dropped out at least 10 times. Is there a problem in the CT9 area?

  • shefacedus Ravioli (@shefacedus) reported

    Saw @Openreach engineers outside my house all day and became so hopeful. They've since left and still no broadband so... I emerge to Day 19 of total loss of service. Do I get a milestone prize at day 20? @bt_uk @OpenreachHelp

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    @bt_uk Not to sound ungrateful what we actually need is a full service restored. We have no phone service and a temporary fix. We still need tomorrow to happen. Day 22