BT (British Telecom)

BT (British Telecom) Outage Report in Ilchester, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilchester, Somerset, England 03/05/2026 12:10

March 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilchester, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Sherborne and Crewkerne.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Wi-fi
United KingdomSherborne Internet
United KingdomCrewkerne Phone
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ilchester, England

Latest outage, problems and issue reports in Ilchester and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Welsh_Dad90 Ashley Perry🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Welsh_Dad90) reported

    @bt_uk No, I've got an engineer here, to check what the problem is

  • MaitlandBen Ben Maitland (@MaitlandBen) reported

    Update - @bt_uk now think it’s acceptable to put phone down on someone and “close a complaint” despite doing nothing to address that complaint. And two weeks on we still don’t have broadband. Do they care? Not really.

  • brownlizjl Liz Brown (@brownlizjl) reported

    @bt_uk Sorry I am venting James but this is really disappointing. The service from some of the sales team is not true to the companies values, I have BT for my business too and was told utter lies by one of the team in a sad attempt to up sell, BT should be a brand people can trust!

  • brownlizjl Liz Brown (@brownlizjl) reported

    @bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!

  • CatriRose Rosie (@CatriRose) reported

    @BTCare I've got an email saying my BT broadband and TV start tomorrow, but the engineer does not come until the 3rd Dec. I am not paying when I am not able to use the service - please advise? I also want to avoid the 1 hour telephone queue pls....

  • brownlizjl Liz Brown (@brownlizjl) reported

    @bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!

  • macmorso Lee Morson (@macmorso) reported

    @bt_uk please contact me with regard to complaint reference VOL013-537030085981 number is 07814967620. You have failed to deliver broadband service to my new build as promised. Costing me a fortune in data. Having to travel to work as I have no broadband. Not good enough!!

  • RealSplinterUK David (SplinterUK) (@RealSplinterUK) reported

    I'm sorry @bt_uk for causing one of your team at technical support to have a giggle fit today. While trying to sort out a technical issue, I had a tub of paint delivered that needed the 14 layers of bubble wrap attacking to get it out. Then there was 6 layers of cling film, too.

  • ShaunFriend Shaun Friend (@ShaunFriend) reported

    @bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.

  • Richard_Mead Richard Mead (@Richard_Mead) reported

    @bt_uk @bt_uk @WeAreOpenreach engineer came to install our new line (because you let someone take over our old one) and we don't have the right router. The minihib you sent us doesn't work. We now have three different phone numbers associated with our line .....