BT (British Telecom)

BT (British Telecom) Outage Report in Ilchester, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilchester, Somerset, England 01/10/2026 16:55

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilchester, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Street and Ilminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomStreet Internet
United KingdomIlminster Wi-fi
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ilchester, England

Latest outage, problems and issue reports in Ilchester and nearby locations:

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dewks1983 Emma Westwood (@dewks1983) reported

    @bt_uk hey, my @4oD app on all my bttv devices hasn't been updated for over 2 weeks now. I have updated, reset and everything else but its still not working. Can you help sort it please?

  • codney67 colin o'donnell (@codney67) reported

    @bt_uk Liase with Lesley in your Falkirk office…help ger get it sorted…BT continues to be the most embarrassing and awful customer experience anyway

  • PR__Official Pierce (@PR__Official) reported

    @jayjay20091 @bt_uk Does yours do it every day without fail? It’s pissing me off now. Absolute waste of money tbh!

  • estrofem mel 🤍 (@estrofem) reported

    One hour and I went nowhere with TalkTalk… not like @bt_uk is any better. They send me snail mail telling me I have new offers on my online account but in all the 2 years being with them not a single offer thrown my way. Always errors. They ignore my complaints.

  • yunggrebo 𝔜𝔲𝔫𝔤 𝔊𝔯𝔢𝔟𝔬 𖤐 (@yunggrebo) reported

    Ordered broadband for certain date, engineer visits my new property without any notice so I miss them, I call bt, they have no clue, tell me my orders pushed back and to chase open reach myself.... this is the service I left Sky for? @bt_uk

  • mcblainn5 Hannah McBlain (@mcblainn5) reported

    @bt_uk I am having problems with my hub, it’s turned to flashing purple, I have checked all the cables and did a reset, still not working I am also with Virgin mobile so can’t text the number as it won’t deliver

  • TWIDSTA Gamer Twid (@TWIDSTA) reported

    @thegeefunk @bt_uk They basically try to charge us extra to get priority when things go wrong even though they should do that anyway when we are paying them for any service

  • VergixxWasTaken Vergixx (@VergixxWasTaken) reported

    @bt_uk hello? I was about to buy a contract for one of the offers you have on for the next 100 minutes, but then you take the site down for maintenance?? Could you have any worse timing? I'll probably miss out on this deal now.

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported

    @bt_uk It's happened 5 times in just under 60 minutes. It gets to a point where you don't answer/just hang up and that could be important work calls I'm missing. But if you engage with the scammers, they call back all the more. It needs to stop.

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk In a former life I was a telco engineer. I know how this stuff works. The Openreach staff I’ve dealt with have been excellent, the problem as always is in your BT Residential processes/systems. My beef is with the BT service delivery directors overseeing a broken outsource model.