BT (British Telecom)

BT (British Telecom) Outage Report in Ilchester, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilchester, Somerset, England 04/01/2026 07:45

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilchester, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Yeovil, Sherborne and Crewkerne.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomYeovil Wi-fi
United KingdomYeovil Wi-fi
United KingdomYeovil Wi-fi
United KingdomSherborne Internet
United KingdomCrewkerne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ilchester, England

Latest outage, problems and issue reports in Ilchester and nearby locations:

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyDoughton Lucy Doughton (@LucyDoughton) reported

    @bt_uk @btsport why are your staff so rude and disgusting to people poor service id say

  • OAA050 oaajay (@OAA050) reported

    I aint mad at the speeds but concerned at the level of customer care from @BTCare , i have mobilre plans with them too, anyone suggest alternative providers

  • davidlouiscarp1 David Carpenter (@davidlouiscarp1) reported

    @BTSportBoxing @btsport @bt_uk So I wasn't home for last night's fight card so was going to sit down and watch it. Looked on my BT app on My BT TV and can't find it. But it's on the App. WTF??? Lots of football and dart and other ones. Where is the boxing?

  • suberry Su Berry (@suberry) reported

    @bt_uk cannot believe your service today. Phoned your dept to inform them I have no equipment to return after having new digital service installed 4 days ago to be told contract ceased. I was bereaved 6 weeks ago so this is took over the account. Beside my self with grief really

  • OAA050 oaajay (@OAA050) reported

    @BTCare i Just spoke to Sean from Newcastle, i have had a great service from BT until my speeds dropped to 20MBps, I was guaranteed 100Mbps as a minimum, I am not one to tweet, but when speaking to him i Got told my options were to leave or to sign a new 24month contract

  • GRAllinson Geraldine Allinson (@GRAllinson) reported

    @bt_uk Yes - if you can see our account you will see you keep sending engineers out but they don't change anything - I hope you are going to credit us for at least the last 3 months of bills - we are not getting the service we are paying for.

  • SpikeMari Ann (@SpikeMari) reported

    @bt_uk PLEASE HELP!!!Our school has been without internet since Friday - all planning is stored on the cloud which we can’t access. Phone lines are down too. How long will it take for an engineer to arrive? Staff are stressed. Help!!!

  • altin_shala Altin Shala 📊 🇬🇧 🇦🇱 (@altin_shala) reported

    Hey @bt_uk . My Internet connection is not working, but also your MyBt app doesn't either. Not a happy customer.

  • KJ85 Kerry Clements (@KJ85) reported

    @GordonW88378333 @bt_uk Hopefully you'll get to speak to someone who can do more than open a complaint. That's all I get day 10 with no broadband!

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @bt_uk I'm a customer on your Essentials package. Have received an email saying I can't renew as I've failed the eligibility checks. *nothing* in my circumstances have changed - can you advise urgently please what I need to do?