BT (British Telecom)

BT (British Telecom) Outage Report in Glastonbury, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glastonbury, Somerset, England 11/25/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glastonbury, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Radstock and Somerton.

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City Problem Type Report Time
United KingdomRadstock E-mail
United KingdomSomerton Internet
United KingdomWinscombe Wi-fi
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceyLArnold Stacey Arnold (@StaceyLArnold) reported

    Thanks so much to @bt_uk and their #Openreach operator who cut the internet connection to the street (cutting indiscriminate wires apparently) without any notice while I was on an important work call. What exquisite service 👏🤬

  • SCDave86 Davide T 🇮🇹 (@SCDave86) reported

    @TamzinSwann @bt_uk Oh no, you went with BT. Good luck. Left them specifically because of their customer service, or lack thereof.

  • Redfive05ive Billy ‘Speed’King (@Redfive05ive) reported from Grangemouth, Scotland

    @Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.

  • Sabbas0000 S4884S (@Sabbas0000) reported

    @bt_uk No unfortunately, there is no know. Service outage, however, all the SIM cards on my account are having the same problem, calls cutting off after a few seconds of being connected, data going slow and unable to connect.

  • DaveML01 David Michael 🍺 💥 (@DaveML01) reported

    @bt_uk Thanks for that, but the issue is the App. Our Moniter works fine but wnen I use the app it has stopped working I've tried different devices (Tablet /Phone) with the same error message.

  • TamzinSwann 𝐓𝐚𝐦𝐳𝐢𝐧 ☽ 🖤 (@TamzinSwann) reported

    @bt_uk I spoke to someone else who was lovely. The first person however, has 0 customer skills

  • TamzinSwann 𝐓𝐚𝐦𝐳𝐢𝐧 ☽ 🖤 (@TamzinSwann) reported

    So the @bt_uk tech help just say he has an important appointment and needs to end the call?? What, I need my broadband fixed?!

  • WellingsMatt Matthew Wellings (@WellingsMatt) reported

    Looks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.

  • probinson83 Philip Robinson (@probinson83) reported

    @bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service

  • Lauranice544 Laura Patrick (@Lauranice544) reported

    @NLIgbinedion @bt_uk I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account