BT (British Telecom)

BT (British Telecom) Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glastonbury, Somerset, England 11/04/2025 21:00

November 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glastonbury, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Somerton and Winscombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadstock E-mail
United KingdomSomerton Internet
United KingdomWinscombe Wi-fi
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DivanJap DivanJap (@DivanJap) reported

    @DreyfusJames @bt_uk Poor you, I'm with them and haven't had a problem but the connection was already here when I moved in. What's an oatfish?

  • 46238 John Dickie (@46238) reported

    @bt_uk 29 Dec no service due to fallen tree. Promised reconnect by Wednesday, then postponed 'til today. Still no landline or internet connection at home; and appears no @OpenreachHelp engineers have visited site today. Next week, now? When? Really not good enough!!!

  • NurseOfFury Angry Bird (@NurseOfFury) reported

    @DreyfusJames @bt_uk I was with BT for years - bloody awful: service constantly dropping out, never able to get through to anyone, disaster!

  • DarkCornerPoet PoetInTheCorner 🇺🇦🇺🇦🇺🇦 (@DarkCornerPoet) reported

    @DreyfusJames @bt_uk Make sure you don’t get home insurance with @asksheilas - only just got a functioning toilet back after 7 days - so much for 24/7 home emergency cover! Very festive! 🎄💩

  • Revilomagic Derek Oliver (@Revilomagic) reported

    @bt_uk Adds nothing new. Does not take account of information I’ve supplied. Just acceptable for customers not to have a service. £ comp does not address issue #badservice

  • yavannauk Karen C 🏴‍☠️😇😈 (@yavannauk) reported

    @ConinaUK @bt_uk Last time they made me upgrade my hub I didn't have to pay for it as long as I returned the old one to them within a certain amount of time. Don't know if that's still the case. When they fix your line having an up to date hub is good, though.

  • Nod641 Nod64 (@Nod641) reported

    @Mschatnoir @DreyfusJames @bt_uk Their customer service dropped when they shipped it all overseas and made most of the staff in Scotland redundant.

  • TwinMummyL lyndsay cecil (@TwinMummyL) reported

    @AndyLongsider @bt_uk this really frustrates and affects people's lives...First world problem but you're being paid to provide a service #customerexperience #CustomerService

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    @bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.

  • JoannaART Joanna (@JoannaART) reported

    @DreyfusJames @bt_uk Yes I know this. Had a BT manager arguing with me and calling me ‘darlin’ with respect to our four week comms blackout last year, us and six other houses. They were rude, lied and their arguments idiotic. Their infrastructure needs and overhaul , but hey shareholders come first!