BT (British Telecom)

BT (British Telecom) Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Glastonbury come from postal codes BA6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glastonbury, Somerset, England 02/23/2025 05:00

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glastonbury, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Cheddar, Wells, Glastonbury, Winscombe, Radstock, Highbridge, Burnham-on-Sea and Axbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheddar Total Blackout
United KingdomWells Internet
United KingdomGlastonbury E-mail
United KingdomWinscombe E-mail
United KingdomRadstock E-mail
United KingdomHighbridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • amyh_93 Amy (@amyh_93) reported

    @bt_uk ... if you could only provide me with a phone number of someone to speak to regarding this nightmare I could them stop pestering them and speak to someone who is involved in today’s proceedings to raise my complaint. I am VERY infuriated by the whole situation.

  • amyh_93 Amy (@amyh_93) reported

    @bt_uk NO NOTICE yet again to work on internet in our street,no note through the door. This is the 2nd time it’s happened. My Mum works for the @NHSuk from home and now she can’t help her patients because YOU didn’t even give us one day’s notice. DISGUSTING. Shame on you BT.

  • _PeterHolt Peter Holt (@_PeterHolt) reported

    @bt_uk BT engineer returns today to fit new cable from pole to house. Original external cable v old & degraded = cause of problem.

  • AlisonAstrology Alison Smith (@AlisonAstrology) reported

    @bt_uk Hi "Aled" - please give me your details so that I can PM you directly. So far general 'customer service' hasn't been of service. Thank you

  • ursulajane70 ursula partner (@ursulajane70) reported

    @bt_uk Hi there we had trouble getting a new hub a engineer ordered. But you was very good sorting out. But our new hub arrived with no plug and extra sticker. Which is going to be a pain for us😢😢

  • ToxicCology Toxic-cology (@ToxicCology) reported

    @EE @btsport Morning guys, I’m hoping you can help me I’ve made an add to plan order, it has gone through, payment and I got the initial text, and it’s visible on my plan, however I’ve not received a confirmation email or any further info on my order which seems odd :( hoping you can help

  • MrScarzy ry (@MrScarzy) reported

    Can say some of @bt_uk customer support team are absolutely useless but after a call back I got the nicest man ever, really appreciate his help and saved me so much time and stress

  • JayEvansPR Jay Ξvans (@JayEvansPR) reported

    I am on the receiving end of bastard scammers. Some dodgy overseas money-grabbers have phoned a raft of older women using VOIP to present as my number. When 1471 is dialled, it rings my house phone (circa 20 calls up to now).@bt_uk have been excellent at explaining. Poor women!

  • amyh_93 Amy (@amyh_93) reported

    @bt_uk The suppliers are working for you therefore representing you. The fact you have no answer to the reason why we were notified not even just one day in advance is appalling. Again... yes we’ve now been told internet will be down for hours ... (1/2)

  • JimGamble_INEQE Jim Gamble (@JimGamble_INEQE) reported

    @OpenreachHelp I’ve done that & @bt_uk & yourselves have let me down several times. I was told BT would call me back twice & on both occasions got a text to say to call them to rearrange my appointment. If you’ve an hour to spare call them. Just terrible service.