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BT (British Telecom)

BT (British Telecom) Outage Report in Glastonbury, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glastonbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Glastonbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary.

CityProblem TypeReport Time
Castle Cary Total Blackout 17 days ago
Radstock E-mail 2 months ago
Street Internet 4 months ago
Radstock E-mail 5 months ago
Somerton Internet 6 months ago
Winscombe Wi-fi 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • Mayabirch1
    Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jakeehunter
    𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • nickylclark
    Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • GeoffKnight3
    Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • BarryPaffey
    Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • LCollins75
    Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • simonthyer
    Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • Baz1050
    Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • jamesburfield
    James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • alexjturco
    Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England

    @btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanspackman
    Nathan Spackman (@nathanspackman) reported

    Hey @OpenreachHelp can you stop using subcontractors for your @bt_uk installations? The first couldn't find the building because, despite us being the only thing in the postcode. The second wasted the day, waiting for "support" just to feed cables above ceiling tiles. Sort it out

  • angeljudi
    Angie C ⚓🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@angeljudi) reported

    @bt_uk Might be so but does not fix the situation, as stated previously rural connectivity needs to be improved. What you're basically saying in this last reply is thanks for your money but we'll provide you with nothing for it.

  • DamienMcAlinden
    Damienmc (@DamienMcAlinden) reported

    @bt_uk What details will be needed? Im a BT customer?

  • mdmarcou
    mdm (@mdmarcou) reported

    @bt_uk I'm a bt customer

  • CarrisaC6
    Carrisa (@CarrisaC6) reported

    @bt_uk just bought BT hotspot Wifi for 1 day. Couldn’t connect nor use the service. No help or advise is actually working on your website. I would like to demand a refund.

  • roxanaaa2121
    Roxana21 (@roxanaaa2121) reported

    @bt_uk any BT customer that can help me with a code on the release day?

  • BoxyUK
    Nick Lawrence Downs (@BoxyUK) reported

    @bt_uk Thats the issue Laura they weren't available last week when the drop happened, very strange and the gentleman on the live chat didn't have a clue why that would be. Can someone check my account to see if there is an issue?

  • SpacebarGamer
    SpacebarGamer (@SpacebarGamer) reported

    The service from @bt_uk has gone right down the pan. Pay for 38mb of broadband and I'm lucky to get 2mb. Most the time it hovers around 0.5mb directly from the modem. Thought we was in the 21st century. Even reboots does nothing. #moneybackplease

  • dkj101
    David Jeffery (@dkj101) reported

    @bt_uk Well I want the connection fixing... but 3 months and you can't get a stable connection... I guess I'll just cancel the direct debit and see if that gets someones attention..

  • MBoyski
    MattyBoyski (@MBoyski) reported

    @bt_uk @BoxyUK I am bt customer for years and couldnt secure ps5 last time BECAUSE the code didnt come up.