BT (British Telecom)

BT (British Telecom) Outage Report in Glastonbury, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glastonbury, Somerset, England 12/06/2025 06:25

December 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glastonbury, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadstock E-mail
United KingdomSomerton Internet
United KingdomWinscombe Wi-fi
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nopathway Ian mcnee (@nopathway) reported

    @bt_uk Was on the phone to support for 45 minutes tonight when i came home from work got it sorted eventually but now we cant conect to router its telling us access denied

  • JanetSmith1831 Janet Smith (@JanetSmith1831) reported

    @bt_uk Have you a problem with yr email? My bt email inbox is inundated with spam today. Are your filters not working? I see others on here have same problem.

  • katelawson_ Katelawson (@katelawson_) reported

    @bt_uk I am suddenly receiving lots of spam emails to my main BT email address, almost 10-15 per hour. As soon as I block, more emails pop up and some from the same address I’m blocking. Is there a problem at BT? I can see other people on Twitter are reporting this issue too.

  • christieleighSm christie leigh Smith (@christieleighSm) reported

    @bt_uk Have an appointment tomorrow to get my BT fixed, but trying to watch videos online, please fix my BT

  • 667ed Ed Neilson (@667ed) reported

    @bt_uk over 3 hours on hold recently to solve a problem that started in September. On hold until I’ve been cut off twice. I just want the home phone I’m paying for to work please!

  • belloaisha AyshaB!! (@belloaisha) reported

    @bt_uk As you have not resolved my issue but taken me offline, I think it is important that your customers see this. The issue here is that BT changed the terms to a tv package unilaterally. And rather than change the customers to a more suitable package that is as similar as possible,

  • SimonKenendeh Kenendeh (@SimonKenendeh) reported

    @LuuigiLM . @bt_uk disgusting... appreciate COVID and all but no excuse for a poor call management system and hanging up on people waiting longer...

  • belloaisha AyshaB!! (@belloaisha) reported

    @bt_uk Yea, you offered me a new package conditional with 24 month contract when I am halfway into existing contract. That is an unfair service to force me into a new contract - current one Dec '19 and refuse to allow me move my phone and broadband to enable me a tv package elsewhere.

  • AldoWalsh Aldo (@AldoWalsh) reported

    @bt_uk @jesmarwaha Hi, same issue for me as I am a customer but haven’t been sent any code regarding the ps5, where can I get this from?

  • oggy33 Kev Partridge (@oggy33) reported

    @bt_uk Hi, I am trying to join sky but have been told that I can have it as you didn’t make BT fibre accessible to my home, due to me using virgin that is totally wrong I know they are other homes using virgin media, good way to treat a disable wheelchair user.