BT (British Telecom) Outage in Forfar, Angus, Scotland

@bt_uk Hi, Aideen. We’re getting around 4Mb/sec down and are paying for Superfast Fibre Unlimited. Your question about the router just infuriates more. It’s not helpful. It’s irrelevant. The thread you replied to clearly stated BT itself identified the issue is with your own exchange.

@bt_uk Hi there Alannah, I placed this order as a brand new customer, I actually already received the JBL Sound Bar as part of the deal, so I'm confused as to why there is a problem. I'll send a DM now

@UnitedFan1977 @sgwestrip @btsport @WWEUK @SkyUK I'd look into the wwe network. Back when I used it they regularly gave away free ppvs. No longer watch so not sure if that's still the case. I'd also look as deep as you can into your sky contract. There's always an out!

@IANHOSKINS5 Wont be that great as be down before that game. @btsport just rubbing it in by showing it live.

@BTCare @EE No mobile signal at Dd112rb and weak signals all over Dd11 for the last two days. Please fix it......NOW !!!

@BTCare No mobile signal at Dd112rb and weak signals all over Dd11. Please fix it......NOW !!!

Still no phone call from @BTCare to sort out the broadband saga despite promises I’d get a call about my complaint on Saturday and then yesterday as a matter of urgency and the day before. I don’t think @bt_uk actually want us as customers

@BTCare can you explain why my broadband is running slow? Ta.

Chris sutton on @btsport losing his shit over Boyata. I mean how dare he want to leave celtic and join an actual big club outwith this tin pot league

@BTCare Can you please help? I’ve just moved into a new building and can’t get broadband as BT thinks the address doesn’t exist

@bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

@bt_uk I called up and it was an area problem but it is fixed now thankyou

@bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!