BT (British Telecom) Outage Report in Cold Ash, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Ash, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cold Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Cold Ash, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Newbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cold Ash, England
Latest outage, problems and issue reports in Cold Ash and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Nicholson
(@dannynic) reported
@bt_uk Been getting Broadband issues over past few days. SS9 postcode. Several dropouts today already, slow download speeds. Any known issues?
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Inter Sol
(@InterSol32) reported
@bt_uk Hi BT the issue is with BT. When I used any other Internet provider I can access @hushmail it is only when using #BT that the application #TimesOut..@hushmail have already set out the issue is solely #BT
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Desmocorse
(@Desmocorsenet) reported
@bt_uk You have sent me a price increase so I have a right to cancel die to change of contract
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@carljcj @bt_uk You as well Carl, we’ve just moved to BT , router received, no service yet , one week later and THREE date cancellations . Still no broadband . Someone tell me how much money they invested in those glossy ads about brilliant BT broadband 🤔
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Helen Power
(@h_power1) reported
Day of spam calls today, three from 01606 869622 saying fraudulent issues on my @bt_uk broadband and one 01825 641255 saying from @AmazonUK saying I've been debited for an iPhone #phishing #becareful
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Sean Redmond
(@seanfromtheband) reported
@bt_uk just had a look, even the top one id chew through that data in just over a week, looking for more of a pay as you go solution as its just for a month as i have a big 4G router with sim slot i can put the sim into etc :)
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@bt_uk We’ve been told nothing !! Just a standard‘we’ve got to change some dates’ generic email . A very shoddy start BT, I’m just flabbergasted after the problems I’ve had with previous broadband provider. What is going on ?
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Sean Redmond
(@seanfromtheband) reported
Shout-out to Ash J from @bt_uk . Moving mountains to make sure I get issues sorted. That's customer service done right.
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someblokeinwords
(@somebloketweetn) reported
@BTCare - please contact me. OpenReach van appears this morning and service is up and down from then on. Not the first time.
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someblokeinwords
(@somebloketweetn) reported
@bt_uk Thanks, Luke. Could you please confirm cabinet works in my postcode area via DM? I’ve had loss of service 3 times this morning yet status check showed nothing each time.