BT (British Telecom)

BT (British Telecom) Outage Report in Catrine, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Catrine, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Catrine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Catrine, East Ayrshire, Scotland 02/05/2025 04:55

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Catrine, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock, Ayr and Kilmarnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCumnock Internet
United KingdomCumnock Internet
United KingdomAyr Phone
United KingdomKilmarnock Phone
United KingdomAyr Phone
United KingdomKilmarnock E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Catrine, Scotland

Latest outage, problems and issue reports in Catrine and nearby locations:

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • higgzeee Kevin Higgs (@higgzeee) reported

    1st world problems I get .. but BT have cut off my broadband + phone due to a fault +say they can't reinstate until 31st Jan. What a fun xmas we are in store for (not) thanks for absolutely nothing @bt_uk #crap @skytv don't let me down with the new service install in Jan.

  • judes_t jt (@judes_t) reported

    @bt_uk I need the industry to pause and see this is not easy OR SAFE for every home right now! There are issues. There is a lack of knowledge in those dealing with customers (apart from David who helped me from BT... he actually listened).

  • Lanternfish5 Lanternfish (@Lanternfish5) reported

    @bt_uk We'd really like to, but you've left our community with zero connectivity (internet, phone, mobile network) for FOUR WEEKS. Please restore connectivity as a matter of urgency.

  • JazzFlautist Dan (@JazzFlautist) reported

    @bt_uk Had long involved call from bt security needing to make me more secure. My laptop couldn't open their help site. Said they'd fix it externally but would need to disconnect my broadband for the next 72 hours... over Christmas! ?? Really?? Looking to change supplier!

  • SteveBoyes4 Steve Boyes (@SteveBoyes4) reported

    @bt_uk hi is there a problem with BT Broadband in LA13? My router displays orange light

  • judes_t jt (@judes_t) reported

    @bt_uk Did anyone check my Mum, who you can see is a heavy landline user, had a mobile before the switch? No... what was she meant to do in an emergency if she didn't have one? Would you have offered her one for free for emergencies? You need to check with people first.

  • Leigh987654 Leigh (@Leigh987654) reported

    Renewed my internet with @bt_uk but they made two errors while installing it & apparently can't send another engineer until tomorrow.I can't work until it's fixed & their policy is not to compensate lost earnings.I'll literally have to choose between paying bills or mortgage 😭

  • Mairebc 🌗🌍 MrsC 🌎🌓 (@Mairebc) reported

    @bt_uk I’ve just read your pinned tweet. Let’s hope it is fixed sooner, we pay enough for the service

  • peet74 Pete (@peet74) reported

    @bt_uk No, but I can’t do all that I need to do on a small phone screen. This is the second time in a matter of weeks that the emails have been down and it’s very frustrating!

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    Absolutely appalling service from @bt_uk - Told by the engineer we’ve been misold the ultrafast broadband and can’t install. Need to start everything again can’t say when we will have WiFi again but probably weeks… ….when we work from home. In a pandemic.