BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/21/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VainSlime Miles (@VainSlime) reported

    @bt_uk hello! Our hub is a flashing a very pretty but pretty useless pink/purple. No internet at all! Please could you help/advise? Huge thanks. x

  • Clivewratten Clive Wratten (@Clivewratten) reported

    @bt_uk Hi Lesley thanks for checking in, the bot as usual found nothing, we reset and the internet remains poor. Just accepting this situation now as this is as good as it gets. After all of the hassle last time we had hoped it was fixed. I will monitor performance.

  • ClareJannetta Clare Jannetta Smith (@ClareJannetta) reported

    @bt_uk So disappointed we’re now almost 2 working days with no service & only starting to be fixed now. Really unhappy at this dismal, disjointed and totally shambolic customer service. At best, misinformation; at worst, a total fob off yesterday.

  • ClareJannetta Clare Jannetta Smith (@ClareJannetta) reported

    @bt_uk More fibs & fob offs: yesterday you said fix was in progress but taking longer than anticipated. Actually, OpenReach were only made aware of it last night. I know this as spoke to OR engineer currently down a service hatch in the road,starting to fix it now?!

  • OtterMcK 🌟STARJAMMER🌟 Lord Of The Gap (@OtterMcK) reported

    @bt_uk I switched email providers after the unilateral discontinuation because I can't trust a service that I can't rely on. Thanks.

  • ThegardenerRob Rob Lock (@ThegardenerRob) reported

    @bt_uk @ee I’m sure I’ve seen a “best of both” broadband combining 4G and fixed line service for resilience .. how can I find out more about this … I don’t see it on your websites

  • CSPJonathan Jonathan Rush (@CSPJonathan) reported

    @bt_uk fibre and digital phones installed about a week ago. Now not working. No internet or phones. Despite complaining, no engineer until 8th December. Unacceptable.

  • ShanbhagRoshan Roshan G shanbhag (@ShanbhagRoshan) reported

    @bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!

  • KarenTudge Karen Tudge (@KarenTudge) reported

    @bt_uk I have never experienced anything like it.. I’ve been on now for 45mins asking for the disconnection team.. keep getting the same man who is now just huffing at me and putting me back on hold.. terrible customer service..

  • LeahMCowan LeahCowan (@LeahMCowan) reported

    @bt_uk my internet is constantly not working this week. Please can you tell me why? This is not acceptable service and very frustrating!