BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/17/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BooGilbraith James Gilbraith (@BooGilbraith) reported

    @bt_uk You cancelled the DD and never cancelled an outdated account on your site - so I was completely unaware - £19.50 is aggressive and over the top - shocking service and aggressive charges

  • Michael_Mooney Michael Mooney (@Michael_Mooney) reported

    Hi @bt_uk my broadband contract is over and I want to renew with you. I'm happy to downgrade the speed, but there's no option to do that on your site - if I can't get a new deal with you, I'll need to cancel.

  • KirsteenCampbel Kirsteen Campbell (@KirsteenCampbel) reported

    @btsport can you advice how I can cancel my btsport please. Thank you

  • mart_jone5 Martyn Jones (@mart_jone5) reported

    @BTCare I appear to be having problems remaining connected to my house WiFi on Apple IPhone devices (laptops are fine) is there a problem in my area (sa33) or specific to my location?

  • Faizal_Ch217 Faizal (@Faizal_Ch217) reported

    @bt_uk on the my offers page for bt account I can’t see any code for buying ps5. Can you please help

  • JensHarris Jens Harris (@JensHarris) reported

    Good job @bt_uk Had BT Broadband. Upgraded. Line disconnected with no explanation. Engineer will call...no call. 2 days currently without service and no timeframe of completion. This is 2 star worthy on trustpilot. 👏👏👏

  • HairyAngus Hairy Angus (@HairyAngus) reported

    @bt_uk My TV won't connect to your service, I need an engineer, my youngest son who has a degree in artificial intelligence and robotics couldn't even get it to work

  • danniroo dan (@danniroo) reported

    @bt_uk Hi I wonder if you can help. My dad uses Virgin for his provider & watches sport on BT. For the last couple of months the option to use the red button to watch certain games has disappeared. I contacted Virgin & they said it was a matter for BT to deal with, thanks.

  • CCeightyfive Craig (@CCeightyfive) reported

    @bt_uk Got an issue with a new line that was supposed to be installed/activated last week. Openreach done the work externally but say I need to contact you to arrange another appointment? Call centre are clueless

  • kevgillies82 Kev (@kevgillies82) reported

    @btsport worst customer service ever experienced. 7 days straight on the phone, over 9 hours of calls and still no one can update my viewing card number