BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/24/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • elondann elondann (@elondann) reported

    I have to say, that @BT_UK customer support has been consistently brilliant, to my amazement. They've really upped their game compared with 20 years ago when I left them in disgust. Never had to wait more than 2 rings for my calls to be answered, friendly and helpful advisers.

  • markjwt Mark Taylor (@markjwt) reported

    @bt_uk The same colleague that was supposed to update me yesterday? Or a different one? I'm furious with your inability to fix this. For what it's worth, I'm escalating this to Clive Selley

  • ed_called ✞𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported

    @bt_uk Your telephone engineers are fussy, only got to move phone socket from upstairs bedroom to downstairs lounge, & you would think I was asking the Earth! Told him it was a simple job 🤨 Wouldn’t be so bad but you are charging me well over a hundred quid for the privilege 🙄

  • tvproduceruk JJ Hunsecker (@tvproduceruk) reported

    @bt_uk Providing you live in an area of good cellular coverage, of course. Which is a double whammy because those (often rural) areas have poor broadband as well.

  • Cotton241189 Cotton (@Cotton241189) reported

    @bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either

  • MARKHAR52433108 MARK HARRIS (@MARKHAR52433108) reported

    @bt_uk I raised a complaint on 29 Nov, I have yet to hear back and according to my online account was supposed to have received a call back - no call back received. Please help

  • thejohnsmith John Smith (@thejohnsmith) reported

    Tech pals. Question for you: @bt_uk won't let me split my Wi-Fi signal between 2.4 & 5 GHz - I have a smart hub 2 and it's made working from my studio really difficult - is there a workaround box or dongle that would allow me to choose 5GHz? Thank you.

  • EricRhiwlas Eric Jones (@EricRhiwlas) reported

    @bt_uk How do I fix the problem of it not working during power cuts?

  • StephenDunn60 Stephen Dunn (@StephenDunn60) reported

    @bt_uk I have raised a complaint and have now obtained the email address of your CEO. I await a call back and then based on that will email Mr Jansen.

  • 1bethanyjoy Bethany Joy (@1bethanyjoy) reported

    Booked an engineer, no one came. Complained on the phone, got another engineer booked, also didn’t turn up, shock. Thankfully got a call back which allowed me to confirm that i had been let down for a second time, another booked for tomorrow. Third time lucky eh @bt_uk?