BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/20/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Franbags Franbags 👜 (@Franbags) reported

    @bt_uk is there a problem with your email on iPhones? Being told I have the incorrect password but haven’t changed it. Email is working if I log in to web browser

  • MissLauraMarcus Laura Marcus (@MissLauraMarcus) reported

    Truly terrific service from #BT. They contacted me to say my broadband was a bit slow. Engineer came. Problem I wasn't even aware of sorted. It may not be the cheapest but you get what you pay for. @bt_uk

  • THemingford Thomas H. (@THemingford) reported

    @bt_uk The way one of your customer service advisors has just dealt with a vulnerable customer is dreadful.

  • MikeFinleyMusic Michael Finley #BLM (@MikeFinleyMusic) reported

    @bt_uk hi, the internet seems to be down in my area. The hub is flashing purple. I just checked and it says there's an issue in my area. Any idea when it'll be resolved? My wife and I both work from home

  • neoblackthorns nicole (@neoblackthorns) reported

    coming off priv to say that @bt_uk and @OpenreachHelp have the worst service i’ve ever seen. nearly two weeks with no wifi 🤢

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I've already reported it, but 91 days after placing my order I'm still waiting for line activation, can anyone help? 🤡Case Reference: IMP-107511522

  • HarryPaye Harry P.a.y.e (@HarryPaye) reported

    What have you done to the signal in #Poole @EE @bt_uk ? It's vanished and if it continues I'm going to vanish from @EE too

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I already have 🤡Case Reference: IMP-107511522, Its been 91 days since the order and I'm still waiting for BT and Openreach to finish the installation. Its just a simple FTTP (and ALL the hardware is in place and works) but its beyond BT and Openreach to activate it-so poor

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I already have 🤡Case Reference: IMP-107511522, Its been 91 days since the order and I'm still waiting for BT and Openreach to finish the installation. Its just a simple FTTP (and ALL the hardware is in place and works) but its beyond BT and Openreach to activate it-so poor

  • GamerPerfection GP 👽 (@GamerPerfection) reported

    @bt_uk Your broadband has been crap this week. Every day from 1pm till 9pm hardly anything works. Sort out the bandwidth for your paying customers.