BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/14/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • guyrleech Guy Leech (@guyrleech) reported

    @bt_uk Too much like hard work - I'm not a BT customer so I don't give two hoots about it but having given details to a BT person via DM last time I publicised this, it seems nobody would do anything anyway

  • KYLELFCWALES Kyle (@KYLELFCWALES) reported

    @bt_uk @PeterHarrimanDJ Its not the box itself its many people having same issue just today

  • Noblerone Gary Noble (@Noblerone) reported

    @bt_uk are a treat. 45 mins on hold yesterday with no answer and another 35 today, still no answer. 2 hours last week aswell to place an order for Fibre. Companies are milking Covid for every little drop they can

  • fuelmac Paul (@fuelmac) reported

    @bt_uk good afternoon I have been waiting for an engineer since 8am to arrive, terrible terrible service, with no updates... please advice!

  • JimMontie77 Jim Montgomery (@JimMontie77) reported

    @bt_uk you really don’t or won’t to look after loyal customers do you. Awful customer service. Thanks for nothing

  • nicky_brogan nick nick eden (@nicky_brogan) reported

    @bt_uk Not reliable. Booked fibre whole house on 6 Oct for 1 Feb live. Won’t be set up until April. Reliant on a curtesy mini hub for 3 homeschooling kids. That is faulty so using my mobile hotspot but you won’t replace the mini hub. Your adverts are lies and your service terrible.

  • LadyPitch Sara Pitchford (@LadyPitch) reported

    @btbusinesscare support needed regarding an installation due today, can you help please?

  • MissyStisted MS (@MissyStisted) reported

    @bt_uk Been waiting 9 MONTHS for landline from BT! Blamed Openreach but poor follow up by BT. Taken so long case automatically closed by BT so have to start again. 😫 Avoid if you can. Poor customer service - lip service not action.

  • rackjich JNR (@rackjich) reported

    @bt_uk Very intermittent despite turning off / taking plug out etc for few minutes. But your link says there’s no problem with the line.

  • Ofcom Ofcom (@Ofcom) reported

    @Catherinejourno @bt_uk Hi again, BT has a Universal Service Obligation which requires them to provide a service at any UK address so if you choose not to continue with the service, they're entitled to charge for cancelling a fixed term contract if outlined in their ts and cs.