BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/21/2025 05:15

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MixerDylan Dylan (@MixerDylan) reported

    @bt_uk Mate this **** is a pisstake. Please sort this out. Me and a few mates been having a lack of broadband/internet for weeks now, on and off for hours at a time. In the brighton area, it’s horrible, please fix this.

  • kiwi5755 RyanQ (@kiwi5755) reported

    @bt_uk, you disconnected by broadband without warning and now your staff tell me it won't be back on until Tuesday. How do I claim my lost earnings back from you? This is a shocking service.

  • nigeleverett Nigel Everett 💙 (@nigeleverett) reported

    @bt_uk is it a wider BT issue or is it just @sky whose broadband is down in the OX14 area? #internet #outage

  • BigBods1 BigBods1 (@BigBods1) reported

    @bt_uk I have already exhausted all official avenues of complaint and they’ve changed precisely zero. I am happy to continue the conversation in public - so it is the case that it’s completely impossible for @bt_uk to fix their own error quicker than one week?

  • splibba Clare (@splibba) reported

    @bt_uk Had b/band and landline installed today. The engineer left without connecting the landline and the hub hadn't even got a solid blue light ! The hub is working but the phone isn't. Now had to raised a fault thru chat and fix dated est 13th ? Please help.

  • BigTommage Tomstipation (@BigTommage) reported

    Yo @bt_uk can you fix ur nonsense please, my broadband has been down for 3 hours and some of us have things to do.

  • JayR_Xx Jay 🏳️‍🌈 (@JayR_Xx) reported

    @collyer_thomas @bt_uk I chat with my buddy daily. We are each other’s support in a lot of areas… and he doesn’t currently have a phone so no internet is causing problems..

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk Eh no, our broadband continues to fluctuate wildly & regularly drops off completely. This means we don’t get the service that we are paying @bt_uk to provide.

  • Jessicasparkelz Jessica Nicholson (@Jessicasparkelz) reported

    @bt_uk I send them and email and then you have my email address then another team will send me junk by email absolutely disgusting behaviour from the UK’s worst telecom provider

  • WyreVanHire Russ Jones (@WyreVanHire) reported

    @bt_uk IMP 108531537 We're now on day 4 of BT not knowing exactly when my landline will be back on. Sick of the lies from customer services.