BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/03/2025 14:00

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyrooDavies Andy Davies (@AndyrooDavies) reported

    @bt_uk 2 weeks on and no response from customer service on my order. What do you need to do to actually get a response? You really are second to none at rubbish service. #CustomerService #bt

  • chloeellxn chlo🌹 (@chloeellxn) reported

    @bt_uk the speed of my Internet is shocking in evenings.....you told me promised minimum speed of 55mps and that never happens after 6/7 o'clock. Its about 10

  • CJCraig69 Craig 💙 (@CJCraig69) reported

    @bt_uk Your incompetence means I won't get connected for at least a week after we move, thanks for that. Can you answer how we are supposed to work from home with no internet. Your customer service is amateurish and abysmal. Doubt I will even get a response from these tweets.

  • 3seaxes Nigel Bruce (@3seaxes) reported

    We are totally sick of @bt_uk broadband service. This problem’s been running for 3 months. Numerous phone calls, 2 engineers, complaints answered a week later. No apology, no £100 rebate offer and offering their “service” to new customers at 50%. What price loyalty & service BT?

  • callanryan_ Cal (@callanryan_) reported

    @bt_uk Hi BT, the last 2 times I’ve called through your advisers have been useless and when I said that I’d like to raise a complaint with Liam from the billing team, he told me that he’s not the person that deals with complaints and put me back to the switchboard

  • HRHAbisolaa 🌹 Cinnamon Apple (@HRHAbisolaa) reported

    My internet being down is so frustrating as I have so much work to do 😫 @bt_uk

  • James08389553 James Morris (@James08389553) reported

    @sadaplays @bt_uk It's usually an automated message and provides no help at all like but it is atleast grammatically correct.

  • SmokingBro SmokingBro (@SmokingBro) reported

    @sadaplays @bt_uk Every time I had to ring them I had to explain the initial problem then the mistakes the previous 5 phone support operators made in order to get anything done. Better off mo ing dude, don’t let them tie you down in another contract.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • AmyLouBakes Amy Lou (@AmyLouBakes) reported

    @Techrelate @dragonjones @bt_uk Good practical advice from the lovely Peter 👍 what I would add is how important it is to have password policies that will lock systems after sustained login errors. This will help prevent against #bruteforce attacks. 💙#staysafeonline