BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 03/13/2026 14:55

March 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castlewellan, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Downpatrick.

Loading map, please wait...
City Problem Type Report Time
United KingdomDownpatrick Phone
United KingdomDownpatrick E-mail
United KingdomDownpatrick Phone
United KingdomDownpatrick Internet
United KingdomDownpatrick Internet
United KingdomBallynahinch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk And now apparently my complaint has been closed but no one has called me to speak about it

  • Jack_Hurst Jack Hurst (@Jack_Hurst) reported

    @bt_uk Hey Sharonk. Nope, no service at all. I saw some vans at the exchange earlier so I was hoping for news, but nothings changed yet. Just hoping to get it fixed quickly, as I'm working from home

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk He booked the appointment but used it as a threat so I wouldn’t complain to his manager. I ended up hanging up and calling back and getting another advisor to make the complaint to his manager. I don’t take disrespect lightly.

  • edcor78 Ed (@edcor78) reported

    @bt_uk Hi, is there an ongoing wide area issue with Broadband? I’m on fibre 900 and service has been down since 1530. Switched on to the mini hub but it’s absolutely slow and no go even if placed right next to the window. Area: Runcorn, Cheshire.Thanks

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk of an ***. My brother and mum were witness to the whole conversation because it was on loudspeaker. He wouldn’t email his manager because I wouldn’t tell him what my complaint about him was about. Even when I told him he was still asking for a reason and not accepting it.

  • rperez83 Perez (@rperez83) reported

    (2/2) @bt_uk Could you please provide us support or should be @McAfee which should provide it? I will appreciate a quick reply. Thank you.

  • TheOnLiberty Joe Jones (@TheOnLiberty) reported

    @bt_uk @OpenreachHelp are forcing us out of our home during lockdown and at the height of the pandemic. WiFi has been down for over a week. 3 times they've said they'll fixed it by x date and 3 times they haven't done so. No excuse. They're just scrimping on costs at our expense.

  • island_monty Island-Monty (@island_monty) reported

    @bt_uk Are you embarrassed by this gross failure of service and support or is this normal ? Nightmare Broadband Service you should be ashamed.

  • Crashedfiesta Crashed (@Crashedfiesta) reported

    @bt_uk I am NOT a happy customer. 3rd Dec received FTTH b/band and digital voice. Landline would not receive calls. Since then been without working landline. Multiple calls later, a number porting problem. Now notified expect digital voice to start 14th JAN!!! UNACCEPTABLE.

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported

    @bt_uk hello, we spoke to someone at the weekend to amend our subscription and cancel our sport. We have since been sent a new tv box? We don’t need a new one. Have we been charged for this? Thank you