BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/27/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk The pole survey that happened on the 11th? What was the outcome of that then? Why haven't @OpenreachHelp been to fix the fault today like you said would happen? Why has nobody phoned me about this today like you also said would happen?

  • RossConnolly Ross Connolly (@RossConnolly) reported

    If you are running a business or starting one i'd advise avoiding @BTBusiness @btbusinesscare at every possible cost. They make the simplest of tasks the most difficult process possible and ask you to deal with a million different advisors and none of them solve problems

  • pinder_shane shane (@pinder_shane) reported

    @bt_uk But you are not providing a competitive quality service in the market? I'd switch to BT fiber if it was available. But there are no plans to improve the service where I live. @bt_uk in this economic climate asking for 10 months payment up front is too much. #havecompassion

  • Kingston22W Nigel W Kingston 🇬🇧 (@Kingston22W) reported

    @bt_uk But why is the aerial suddenly a problem ? We havent changed anything It must be just a problem with the transmitter ?

  • davidaltabev David Altabev (@davidaltabev) reported

    @bt_uk 6 weeks to install broadband? You should put your lead times on your website before going through an order so customers know not to cancel their existing provider. Now need to uncancel, might as well stay with them as transferring to you is taking too long

  • MrNoCorruption Mr Jones (@MrNoCorruption) reported

    @bt_uk Hi Claire, Lesley, Paddy, no compensation has been applied to my account and I have been charged for each day that I had no phone or broadband. Do I need to cancel the direct debit for BT to resolve?

  • sumitsrivastava Sumit Srivastava (@sumitsrivastava) reported

    @OpenreachHelp Today was the scheduled resolution date, but no one turned up from Openreach. @bt_uk what's the reference number?

  • cstraine1874 Chris1874 (@cstraine1874) reported

    @bt_uk is email experiencing issues again today? Haven’t had any emails delivered this morning. Now coming through at about 1 per hour, usually have a number of emails arriving overnight. Thanks

  • tyroneknight24 Tyrone Knight (TK24 Sports) (@tyroneknight24) reported

    @btsport & @PlayStation it’s been 2 years and still no 4k on the PS5 paying for a service that you won’t supply When will it be available please as #Sony said this was a powerful console but yet performs like a Ps2

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk Worst decision I made was switching from Sky to BT TV. Upped the price by over 9% 1 month after my contract started, signal issues with HD channels (but fine via the TV) and some channels unavailable as my broadband speed that is reduced each contract renewal isn’t high enough