BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KaymakAlexander Alexander (@KaymakAlexander) reported

    Twice this month I’ve waited for a @bt_uk ‘engineer’ who never arrives. But I’ve still got a little dissatisfaction to look forward to today; when the person I scheduled the appointment with doesn’t call me, as promised, to ensure the engineer came, & solved the issue.

  • GTF96 🇮🇪 Tis what it aint🇮🇪 (@GTF96) reported

    @NewAgeBoxingUK @btsport The Greatest Heavyweight that's ever ived Undefeated Fuey has to be PPV every time even if he fight the local binman. ITS bum utubers useless bags of #sh* it never had done any training even couldnt win a scrap anywhere on PPV that a complete disgrace .

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Thanks - I did. i checked firewalls, hosts file & other bits on my machine. restarted it- nothing, same issue. Ping worked but only some websites load others looked like no internet. Tried logging into homehub & it didnt load either!! Restart home hub worked. 1/2

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    On one day alone I received 7 emails. 3 helpfully telling me I needed an engineer. A waste of everyone’s time and not customer service. @bt_uk Say sorry and mean it. Turn up when you say you are going to. Want my continuing custom. Try harder. Be a whole lot better

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Home hub has been dropping random devices over last 4 or 5 wks but never just acting like firewall blocking just some random websites! We've had to restart it several times recently as loses connections to net or devices... just not this odd some websites not others thing! 2/2

  • AlistairTodd10 Alistair Todd (@AlistairTodd10) reported

    @bt_uk Useless customer support and install! Live chat clearly want rid of you rather than sort problems. Two lots of broken routers, two months of no internet, exposed wires on install, cables left in back garden.... Just as well I have kept my virgin connection 🤬

  • Shelleystoll1 Shelleystoll (@Shelleystoll1) reported

    @bt_uk and another day goes by… no internet… no phone line. Cut off by you - your mistake ! No phone call. Oh and another 3 promises that you are “looking into it”. For every promise unfulfilled I will tweet. I am still paying for no service . #disgusting

  • mamarafiki lucy clements (@mamarafiki) reported

    @bt_uk is there an issue with fiber in Didcot today? The internet has been terrible all afternoon.

  • 2Bartsimpson Bartlomiej Polski Fizio (@2Bartsimpson) reported

    @bt_uk accountGB16446492 / complaint vol013-706744630791. Ongoing complaint about poor service and terrible WiFi signal since April 2022! Now new acute issue no WiFi . As an nhs home working clinician how much more do @bt_uk want to hinder patient care. Past 12 hr no WiFi ! HELP

  • warthoghk Stewart Connell (@warthoghk) reported

    @bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!