BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/13/2026 10:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodhall_ RJ (@Woodhall_) reported

    @EthanJxR @bt_uk Get yourself Virgin Media lad, im legit down the road and its a dream runs absolutely everything nicely or just buy a wire should sort the problem

  • KazimATajri 07740172055 (@KazimATajri) reported

    @bt_uk Internet fault on 02089078738. No Internet. Pinkish red flashing light on bt hub 6. No Internet on mini hub as well. HELP.

  • Aaron_Ram95 Aaron (@Aaron_Ram95) reported

    So it’s been 3 months since BT confirmed i’d get connected to my fibre broadband. They say it’s an open reach problem and could take until September. Absolute shambles! Don’t get me started on open reach and their engineers 😡😡 @bt_uk @OpenreachHelp

  • DenzelHuck Darren Huck (@DenzelHuck) reported

    @rioferdy5 @btsport @bt_uk Hi Rio, what about your mate Howson calling someone a 'foreign ****'?

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk You’ve never been able to figure what is happening.............

  • chizmw Chisel at LV-426 (@chizmw) reported

    @bt_uk No problems claiming it, just thought you might want to report the: {'reward.hiddenVoucherValue' | translate}} issue to the appropriate team. My guess: two opening curlies, not just one.

  • Woodhall_ RJ (@Woodhall_) reported

    @Limfly_ @EthanJxR @bt_uk Wired connection is class, I stream also aswell and obviously my sister etc watches her Netflix and have all phones connected and I never have a problem, I don't drop frames when streaming or lag whatsoever best thing I did.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk Rather not considering last time I interacted with youse You put me on hold for 90 minutes then buttoned me fully lol but before youse “had to put me on hold” youse offered no use or help

  • paul_robo2504 Paul Robinson (@paul_robo2504) reported

    @bt_uk Does hating your customer service ethics count? You've much to learn about customer retention still...

  • pistoften Sir Groucho of Gammonham 🍺🏇🏼🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🥊 (@pistoften) reported

    @FogartyFoggy @bt_uk They won’t be interested in the real problems! Just the deranged woke crap!!!