BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 01/12/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craig_wilko06 Craig Wilkinson (@craig_wilko06) reported

    @bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service

  • samcramerrr sam cramerrr (@samcramerrr) reported

    @bt_uk any issues in Wandsworth currently? No internet, Hub is flashing pink so implies it's not a problem in the house

  • WhoStu Stuart Lauchlan (@WhoStu) reported

    @tobiasgavin @BTCare will now only guarantee a download speed of 1 mbps in the city centre of Brighton. And state happily that there are no plans to upgrade the network at this time - a position they've held for the past 5 years.

  • ASHFOODGOSAI ASH GOSAI (@ASHFOODGOSAI) reported

    @virginmedia been on the phone over an hour already with no luck! No internet service at home, can anyone get in touch to sort this out? May look at other providers in the meantime. @SkyUK @bt_uk any offers on??

  • tighabhinn Ken Chisholm (@tighabhinn) reported

    @bt_uk Have gone through every rule on 'BT Help', marked messages not junk, marked senders safe senders, saved safe emails to contacts. For 2 weeks (from 23 Dec) no Junk mail rec'd then TODAY 50+ email suddenly disappear into Junk folder. The problem is BT Server Nothing has changed.

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • ianhackett180 Ian Hackett (@ianhackett180) reported

    @BTCare I need to find my @bt account invoices between May 2019 - September 2019, but the account history only goes back 15 months. As i only receive an email that they are online i have no copy of them. Can you help?

  • tobiasgavin Toby Gavin (@tobiasgavin) reported

    @WhoStu @BTCare Just ran a speedtest, worse than I though 0.8 download and 0.6 upload. This is ridiculous! Poor kids cant do homeschooling, its an absolute nonsense

  • LizJ73 Elizabeth Daminger (@LizJ73) reported

    @bt_uk Husband recieved e mail saying the service should now be working. But had two dropouts in the last ten mins.