BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 02/15/2026 13:15

February 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castlewellan, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Downpatrick.

Loading map, please wait...
City Problem Type Report Time
United KingdomDownpatrick E-mail
United KingdomDownpatrick Phone
United KingdomDownpatrick Internet
United KingdomDownpatrick Internet
United KingdomBallynahinch Internet
United KingdomBallynahinch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lazlovictor Richard Leslie Lewis 💙theNHS (@Lazlovictor) reported

    @BTCare trying to log in to the BT site but it just keeps bouncing me back to the login page. #bt

  • braemar88 Aidan Brennan (@braemar88) reported

    Really disappointing service from @bt_uk today. Engineer never showed up and no explanation.

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    Currently a @BTCare residential FTTH customer and desperately want to switch the account to @btbusinesscare. But I'm told that I have to see out my residential contract! How dreadful ☹. No such problem at my other location moving from @virginmedia residential to business!

  • ZachKappa ZachhKappa (@ZachKappa) reported

    Don't even know what to do about my internet anymore, can't upgrade it, constant 200 ping spikes on ethernet, tried everything, @bt_uk sent like over 15 engineers to my house and still have not fixed the problem cbaaaaa

  • brookemichele87 Brooke Austin (@brookemichele87) reported

    @bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer

  • Jenn_Fairclough Jenn (@Jenn_Fairclough) reported

    @bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.

  • michaaeel1991 michael (@michaaeel1991) reported

    @bt_uk hi there - we were due compensation for a delay to our service installation by about 2 months. I was told this would show on my account within about 14 days but so far can’t seem to see it and today for a bill for £29.99. Is there a way to check when it will show? Thanks

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk Sky customer

  • JamesDMuir James D Muir (@JamesDMuir) reported

    @bt_uk just wondering if you have any known issues in the IP17 area? All of my devices are unable to connect to the internet. I’m using 4G on my phone.