BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/03/2025 20:50

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @bt_uk Hi, how do I organise a callback please. My internet is playing up & that text service is getting on my nerves. There’s clearly a serious fault that needs fixing & I’m extremely annoyed!

  • ThICCINiKKi6 ThICCI NiKKi (@ThICCINiKKi6) reported

    @bt_uk send your fcking engineers to fix this ****, been nearly a month and still got no wifi, guess you are too comfortable with your monoply but if it doesn't get fixed soon I will encourage all my family, collegues and friends to not use your serivce in the future

  • RMBanwell Dr Rebecca Banwell-Moore (@RMBanwell) reported

    @btsport once again the BT sport channel is glitching … I thought maybe it was my Wi-Fi but speaking to others they’ve also been experiencing same issues (and thought it was just them). Watching champions league is no fun when it glitches every 20 secs 😡

  • meurig73 Meurig Wyn Jones (@meurig73) reported

    The incessant babbling of the @btsport commentary is enough to drive you to drink. It's like being too close to two moiderers down the pub. Cracks open another beer...

  • GaryPWils1 Gary Wilson 🏳️‍🌈🇬🇧🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿#BackBoris (@GaryPWils1) reported

    @bt_uk Yeah whilst you wanted to charge me near £70pm, a loyal customer of many many years!! 🤬🤬

  • rightfootwonder Kilo Whisky 🇺🇦🌱🩸💙🐝🦊🐧 (@rightfootwonder) reported

    @bt_uk You have failed to honour an engineer appointment and failed to call to arrange another appointment. You leave me on hold for 30+ minutes without answering. Shocking customer service.

  • nmstoker Neil Stoker (@nmstoker) reported

    @bt_uk when i request your staff try to reach me on one of two numbers and I ask they try the second one before leaving a voicemail on the first, it would be helpful if they actually did this! A colleague wrote this down inc. confirming the number, but "Mandy" has ignored it

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @bt_uk Jordan It’s day 13 & I am still without @bt_uk fibre #BTbroadband I was told this was a massive service outage affecting thousands. Inexplicably BT sent two copper engineers for a telephone I don’t use & not connected to the fibre broadband. Don’t know what else I can do??

  • Charlie87906155 Charlie Matthews (@Charlie87906155) reported

    @btsport trying to pay for your service online to watch the football and it won’t take my payment, u lot don’t want my money?

  • JamesBentley700 James Bentley (@JamesBentley700) reported

    As we all have to endure the ‘we are receiving a very high number of calls at the moment’ standard, with any and every UK company now @bt_uk wouldn’t it be nice if we had the option to NOT listen to that crap music for 30 mins while waiting for you to answer? Just a thought? #BT