BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/29/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KajMirpuri Kaj (@KajMirpuri) reported

    @bt_uk my hub has been flashing pink ever since there was a reported problem last night at 8.30. The website says the issue has now been resolved but its still flashing pink. Won't be able to log into work this morning. Please help!

  • alexgraceperry Alex Perry (@alexgraceperry) reported

    @bt_uk How long until an engineer actually turns up for one of the appointment I have booked? This is ridiculous, appalling service. Now I’ll have to wait another 8 days without internet for you not to bother turning up again?

  • slug56 Stuart Leader (@slug56) reported

    Hi @bt_uk. You've sent a letter to my house addressed to "Valued Customer". I'm not a customer, but took this to be spam since it's not addressed to someone specific. On opening the letter, it's got some PII of the previous owner. They don't live here any more. Can you help?

  • mickrow66 Staynor 66 (@mickrow66) reported

    @bt_uk Hello.....That’s the same trouble shooting as I’ve tried on my bt app.......even to the drastic option of factory setting the box......still freezes or loses signal even tho I switch it off and my tv picks the signal up fine

  • S44HAL JS (@S44HAL) reported

    @bt_uk morning. My internet is down and hub flashing read. Restarted it and no luck. Do you have any advice

  • stretchandy84 Andy Armstrong (@stretchandy84) reported

    @bt_uk Recently moved house, and ordered broadband and TV in Dec, engineer was due yesterday (multiple texts and a call confirming) but no show. After 4 calls to various customer service agents it turns out installation of 100Mbps is postponed TFN... No comms from BT...

  • gilltembo Gill Tembo (@gilltembo) reported

    HELP @bt_uk my broadband has been down for 8 days. So many broken promises. No confidence you are even trying to rectify fault. Disillusioned and fed up. Holding on to speak, 30 min wait! I know you're busy at the moment

  • dawood0908 lazy cheese (@dawood0908) reported

    BT sport have the worst commentators football has ever seen @btsportfootball @btsport

  • Alex3bb Alex Begley (@Alex3bb) reported

    @bt_uk Can you DM, having trouble getting my code working

  • damo_sheff Damian 🏳️‍🌈🇪🇺 (@damo_sheff) reported

    Hi @bt_uk, I’ve been a BT Broadband and Mobile customer for about 3 years now and I generally love your service, but it annoys me that you still don’t support visual voicemail on iPhone’s, especially considering you now own EE who do. When will you be introducing this?