BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/24/2025 07:25

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Oysterboysunshi OysterBoySunshine (@Oysterboysunshi) reported

    @bt_uk why do you book engineers on certain days, make people wait around all day from 7am till 6pm, give absolutely no communication during the day then don’t turn up, costing people money and wasted time.. another awful uncaring company!!!

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk No, booked a day off and now have to try to cancel that giving the boss only a days notice of that and won’t know until check at work as to whether to new date is going to be convenient and whether can book it off. The equipment is already here, this all happened earlier this eve

  • cdhughes2 Claire Hughes (@cdhughes2) reported

    @bt_uk shocking. You get told you have 14 days on your products to change your mind then when you try and cancel something you get told you want £380 to do so! Robin Hood springs to mind

  • SoniaOwenAfA Sonia Owen (@SoniaOwenAfA) reported

    @bt_uk every day without fail for last week or so my WiFi has gone down at least once, more often twice. It’s driving me mad!!! Reconnects again within a few minutes but so annoying. Interrupts work or TV. I’m so over your unreliable WiFi I’ll be leaving when my contract is up!!!

  • awmcs Andrew McSteen (@awmcs) reported

    @bt_uk complaint VOL013-760272570558 registered, please respond via DM or email only. Thanks

  • KGSGolf Steve Gould (@KGSGolf) reported

    @ElmslieEnder @btsport @eddiemacbawa Now that would be good Mark! Enjoyed the show but can’t believe it jumped from Bolton to Sunderland with no explanation of how we went from almost dropping down to the third division to the top end of the first division?

  • pikeystud N (@pikeystud) reported

    @bt_uk you’re customer service department is absolutely shocking. We’ve just signed up with you and it the worst mistake we’ve ever made.

  • djstopofthetree @1gangan (@djstopofthetree) reported

    @bt_uk Then for stupid amounts like this you should do the decent thing and just forget it. Your management should be made aware of their coldness and greed.

  • alickie66 alickie (@alickie66) reported

    @bt_uk I told you back in January existing broadband was unstable. No one came then but suddenly in March an engineer apears for a fault no one reported or knew existed! Absolute joke mickey mouse outfit

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk how is it ok for you to book an appt on 11/3 for 29/3, so I book a day off, then you confirm again this morning only to text this eve to say it’s been changed without any discussion? Literally a law unto yourselves, zero ‘customer service’ it seems?!