BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 02/02/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • knightxxxl Kevin Knight  (@knightxxxl) reported

    Well that’s @skytv cancelled, can’t believe after 18 years of being a customer with them that they can’t do better than @bt_uk for a tv package?

  • Sem43671856 Sem (@Sem43671856) reported

    @bt_uk Poor service . It I’m had been a month since I am trying to get broadband installed , so far I have spent 10 hours waiting for your customer services, I have spoken to 6 different people, and wasted ti days waiting for an engineer to turn up.

  • DJAntisocial John Storey (@DJAntisocial) reported

    @bt_uk You cut my previous service on Friday and still have not called me to resolve the problems. Still have not called me to arrange a instilation appointment, again not called me back re the complaint... and im still without service. Ordered on 12thJan. Just dont care do you.

  • queen_emjay EmJay💙 (@queen_emjay) reported

    @bt_uk @Tammah17 Absolute joke of a service

  • MarkBarclay15 Mark Barclay (@MarkBarclay15) reported

    @bt_uk Call from ‘Charlie of OpenReach’ claiming to be able to help me with my internet speed - 01283547223- even gave your hq address though seemed to be in India?! Blocked. Be aware people.

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk The engineer is only doing the phone line, what about the rest of it. I am not paying a penny until I have full service, then as I said I am only paying half.

  • NaomiLWood Naomi Langford-Wood (@NaomiLWood) reported

    @clarescastle @HMRCgovuk @bt_uk I know HMRC is appallingly badly organised and makes many errors. There should be some competition as it is a monopoly....

  • clarescastle Clarissa Reilly (@clarescastle) reported

    @bt_uk No, + the colleague with whom I am organising has gone home in despair. We'll try again tomorrow. It ought to be possible, without publicly shaming companies on here, for customers to get something which resembles service. Especially when trying to spend money with you!

  • Tammah17 Tammah (@Tammah17) reported

    @bt_uk I have and have been promised a call back from a manager. I’m disgusted it has had to reach this point. Not your fault personally Luke but I shouldn’t have to make 7 phone calls and 4 engineer appointments, time out from my work day, to still have zero resolution.

  • MillerRufc99 Miller (@MillerRufc99) reported

    @SkySportsNews Couldn't care less, think it's time to cancel my sky sports subscription and get @btsport