BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/20/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fatedinho Sion Davies (@fatedinho) reported

    @bt_uk having severe problems with internet speed ran a speed test a have less than a 1 megabit per second as a download speed. Nowhere near what I pay for

  • princeebwoi Prince Roy (@princeebwoi) reported

    @bt_uk terrible customer service this morning at 9am. Very unprofessional manners from the representative. Phoned BT this morning due to Internet not working at home for the last 3 days. Internet very slow and I am unable to work as I work from home. 1 of 3

  • benwatson___1 Ben (@benwatson___1) reported

    @WDCamden @NewAgeBoxingUK @btsport How are u that stupid to understand boxing ain’t ever gonna be free and you’ll always have to pay extra to watch the biggest stars. Suck it up buttercup and get a paper round so u can afford it 👍🏻

  • danimackney1 Dani Mack (@danimackney1) reported

    @bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Howard I’m isolated at home disabled I rely on the Internet - @bt_uk turned me off when I said I did not request a Sky account turns out to be fraud irony I worked for Marconi we built your network also later life I was a Met police detective you did not hear warning

  • cloughisking Cloughisking@icloud.com (@cloughisking) reported

    @bt_uk I have BT Halo2 guaranteed Wi-Fi My broadband is down again for the 2nd day in a row how do I get my service up

  • princeebwoi Prince Roy (@princeebwoi) reported

    @bt_uk ... different parts of the home. She then asked if my mobile phone network provider provides 5G and why I don't use that instead. I said that shouldn't matter whether or not I have 5G because I'm paying BT for home internet. She was not willing to help me at all... 3 of 3

  • PierreStapley Pierre Stapley (@PierreStapley) reported

    @bt_uk Every time there is a power cut in my area the internet goes down for THREE days. Why does it take so long to fix? I work freelance from home and lose money. This has happened 3 times this year!! Rural areas always go to the back of the list!

  • 2Bartsimpson Bartlomiej Polski Fizio (@2Bartsimpson) reported

    @bt_uk day two no internet. I called reported it . You know I’m a health care clinician. You know I work from home and am reliant on you for my job and income. You advise me someone will contact me re 6-4 months hx of issues. Yet I still have nothing. Can you please escalate this

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk I am due to have fibre connected tomorrow but still keep getting adverts for me to upgrade. Problem is I want to recontact something else but can't until tomorrow's upgrade is done even though I ordered the broadband a month ago. The wait is not my fault