BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/12/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stugav82 Stuart Gavin (@stugav82) reported

    @bt_uk How about you get tge engineers out and fix the problem

  • mudcakesandwine Mud Cakes and Wine (@mudcakesandwine) reported

    @bt_uk Thanks problem is they have been looking at this since 14th and people have been looking at it but they keep changing the date was meant to be today now said no idea

  • alexelliot1987 Alex Elliot (@alexelliot1987) reported

    @bt_uk Not good enough. I understand you’re trained to give “fix within 24-48hrs” response to appease customers but it’s all nonsense and clearly not true. Is someone actually fixing it or not?

  • alexelliot1987 Alex Elliot (@alexelliot1987) reported

    @mudcakesandwine @bt_uk I even had a text last week saying it had been fixed. Customer service insisted it had been fixed and I just needed to reset my hub. Then 2 minutes later told me it’d be another 4 days. Really doesn’t fill me with confidence that it’s in hand 😬

  • calvey_sarah Sarah calvey (@calvey_sarah) reported

    @bt_uk absolutely disgusting service. Installation date 15th December no one turned up and no contact from BT. Rebooked for 17th January a whole month later!!!

  • Glawseagle Glawseagle (@Glawseagle) reported

    @btsport @btsport just trying to watch the charade that is WI v England.... very very poor quality. But one question... why doesn't the bowling speed show up?? Is the gun not in operation? #WIvENG

  • chellybobp Michelle 🦅 (@chellybobp) reported

    @bt_uk broadband down for third time in a week. Very difficult to get service updates. When will this stabilise?

  • NeilLayfield Neil Layfield (@NeilLayfield) reported

    @bt_uk hi, service for broadband has been activated but no equipment has arrived. Tracker hasn’t been updated since last Wednesday so no idea. Currently have no wifi = no tv, doorbell, music. Help!

  • BirdTbird Tracey Bird (@BirdTbird) reported

    @bt_uk our internet is down and seems to be our estate is having problems. Any idea when it will be fixed?

  • bisk00dle Edward Robinson (@bisk00dle) reported

    To Paddy - I tweeted earlier about problems I am having with my internet account. Twitter blocked my other (new) account. Can I send you a DM from this account, please? @bt_uk