BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/20/2025 10:25

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.

  • estherrees1 esther rees (@estherrees1) reported

    @bt_uk Hi. Suddenly got no dialling tone on digital Voice connected handset, and unable to make/receive calls on landline. Just tried to register brand new BT Digital Voice handset, in case it was a handset problem, but new handset won't register... Thanks

  • Janet9998 🕷Three Jabs Janet 💙💙💙 (@Janet9998) reported

    @WellyWilk @btsport Every time. It's poor. So poor. [Same issues for Seville - app didn't boot up successfully until 25 mins in.] And I've only really paid for #BTSport for the month to watch ONE game (lucky enough to attend the home legs), so I missed 28% of my value of the £25. Fuming.

  • JohnOleary83 John O'Leary (@JohnOleary83) reported

    @btsport It is an absolute joke how you can have Carlton Cole as a guest pundit on your shows. Truly awful. We want proper analysis not some fan off the terraces. He is out of his depth. Sorry.

  • jessthecurls Jessica-Kate (@jessthecurls) reported

    @bt_uk Its saying there are no issues but I know for a fact a car crashed into the nearby BT box earlier today but theres been no update to any of us as to when this will be amendes

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk So StephenK, it comes down to whether your CEO & indeed the BT organisation have a shred of moral fibre and decency. You overcharged me for four years, the ombudsman and all the evidence from BT/Openreach agrees. But you want to keep my £1200. After I was a customer for 15yrs.

  • TonyChayGray Tony Chay Gray (@TonyChayGray) reported

    @bt_uk what is going on with your customer service. Cuts you off rather than putting me in the queue to hold and speak to someone 😡😡

  • ZenzoNcube16 Zenzo Ncube (@ZenzoNcube16) reported

    @bt_uk Hi am a new customer and I have been waiting for my Internet to be activated all day.Can you help?

  • scoooobs82 WeTheOne’s (@scoooobs82) reported

    Hey @btsport @btsportfootball I would have enjoyed the Rangers game in the @EuropaLeague if it wasn’t for the utter garbage coming out of Stephen Craigen and Rory Hamilton’s mouths thanks for that, is there no other commentators??

  • GarethM0410 G M (@GarethM0410) reported

    Explain to me why the live stream never buffers during the adverts but constantly buffers during the football on @btsport can’t go 2 minutes without it stopping. Waste of money