BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/29/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk Still no phone call. Looking at the complaint, you seem to be using completely the wrong phone number. I have updated - please read the comments!

  • veeruveer raghu (@veeruveer) reported

    @bt_uk shocking service. 3 days without Wi-Fi! No proper communication but false text saying everything is fixed and then 10 minutes later another text saying eng are working on issues. Still no resolution (Swindon). #poorcustomerservice #poorservice

  • superblink1 wes (@superblink1) reported

    @bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT

  • antharmstron9 Anthony Armstrong (@antharmstron9) reported

    @CrackinStrachan @jiraiya642 @bt_uk Same issue here. Can you update if you get any resolve

  • Scotmel Mel McGill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🧡🖤 (@Scotmel) reported

    @bt_uk @EE I am disgusted as to how we have been treated. Sold bt package of broadband and TV. Came home Wednesday morning after our holiday to find none of it working. Spent all day on phone and told by Michael in Exeter that a slot came up today so closed the complaint....

  • DavidEMClark David (@DavidEMClark) reported

    @bt_uk hi, our WiFi has recently become pretty slow but every time I try and run a speed test on your app it says the test failed. Is there an issue with your speed tests?

  • tigzzmufc TigzzMufc (@tigzzmufc) reported

    @bt_uk my internet is terrible, had an engineer out and they left without fixing the problem, im supposed to get 20 download and im currently on 1 literally takes a full 24hrs to do 40-50gb, my wife cant even watch netflix if im playing or vice versa, £33 for this, shambles

  • jiraiya642 jiraiya (@jiraiya642) reported

    @bt_uk Why is there no way to watch PPV in the app? You charge £25 a month and can’t do basic ****

  • Scotmel Mel McGill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🧡🖤 (@Scotmel) reported

    Sit and wait for this engineer. 2 days @bt_uk you are meant to fix a fault. We live in a city where I can't access your free WiFi!! We have no outside aerial which when @EE sold it to us said not a problem you won't need one! I have a 10 year old who needs to do school work and

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables