BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/11/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nitnatc Natalie Cox (@nitnatc) reported

    @bt_uk installation arranged for 19th in a rental property we’ve had to go to following a house fire at our home. Text today saying they need to reschedule and will be in touch. This is NOT good enough. We are reliant on this for business and school. Very poor service

  • MissTishEwe Miss Tish Ewe (@MissTishEwe) reported

    @btbusinesscare dm’d you 3 hours ago and still no response. Your customer care is deplorable

  • MaximusArvo Maximus (@MaximusArvo) reported

    @bt_uk Care to explain why one of your employees told me to, and I quote, “**** off ************” when I told him to ring back later?

  • 513520 Mike Brown (@513520) reported

    @rickball66 @Gojairu @btsport My solution is to mute the commentary on the TV and time on to GMR on the radio

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @BTCare email from BT saying case closed problem solved Ha Ha Ha Ha Ha Ha but it's not funny so wasting more time on the phone to BT as appointment booked for tomorrow morning #timetoleave

  • R0CKYFELLA Rocky Fella (@R0CKYFELLA) reported

    @bt_uk Hi there... I'm having the same problem as previous ... BT Sport discount is being added onto my bill, not deducted. I thought it was sorted but still happening since last Sept bill.

  • DeborahBestwick @DeborahBestwick (@DeborahBestwick) reported

    @bt_uk Broadband activation is now scheduled for the 23rd, but this is after I was promised Hybrid Connect service from the 1st which hasn’t happened and was not possible as no one checked whether OpenReach had released the line. X2. started new order as instructed, ‘failed’again.

  • Berlin_Brit David Johnson (@Berlin_Brit) reported

    @bt_uk I hope so, my initial complaint was raised Tuesday morning and I haven't heard anything since then. I have spent 4h listening to a dial tone though, I strongly encourage BT to consider at least getting some hold music to make the initial wait more bearable.

  • RickGuttridge Rick Guttridge (@RickGuttridge) reported

    .@bt_uk & @OpenreachHelp never fail to amaze me with their ineptitude. Been waiting since feb 23 for my phone line to be moved. Another day, another engineer not turned up yet the job is ‘complete’ The monopoly on providing home phone lines really does nothing for service 🤬#rant

  • jev42 Jon (@jev42) reported

    @bt_uk Hi Luke. I am trying to report that your business website is broken and you cannot book engineering appointments with it. You don't need to look up any details, BT need a way to ensure that the website isn't broken. My account details etc are not relevant.