BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/26/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lets_reset Reset (@lets_reset) reported

    Hello @bt_uk - when moving home, we ordered your 900MBit Halo 3+ broadband to our new home, being promised that it is "available". We are both relying on internet for our work. Now you want to take "a few weeks" before you send an engineer. Not acceptable, is it? We need help.

  • chapman77_sarah Sarah chapman (@chapman77_sarah) reported

    @bt_uk 2of2 she is at her wits end with you and you haven’t fixed the problem, feel sorry for whoever picks up the phone when my brother calls you later as we are fuming and she is crying - great way to treat a vulnerable customer - suggest you step up and do something

  • xcazza97 𝕔𝕒𝕫𝕫𝕒 (@xcazza97) reported

    @bt_uk is literally the worst internet broadband ever they say you’ll get this upload and download when it’s all BS can’t wait to till this contract ends

  • Nav3nnx Jordan Lee (@Nav3nnx) reported

    @bt_uk are there currently issues in the CB23 area in Cambridgeshire? No PON lights on the open reach box, tried both power cycling fixes with no result.

  • a_b245 brack.jam (@a_b245) reported

    @bt_uk hi how do I cancel the boost for now tv as it’s not letting me when I log in

  • thatchandroses Emily Lambert (@thatchandroses) reported

    @bt_uk “My complaint has been resolved” except I still don’t have a working business landline or broadband connection. Are @bt_uk ever actually going to help? If I have customer service this bad I wouldn’t have a business left!!!! #philipjansen #btuk

  • chapman77_sarah Sarah chapman (@chapman77_sarah) reported

    @bt_uk 3 “we connect people we are here to help” more like we disconnect people and offer no help whatsoever and leave someone in a very vulnerable situation

  • eirn72 Ian (@eirn72) reported

    @BadWilf @bt_uk It might be a wider problem, my broadband with a different provider has been very intermittent today

  • jonnycupps JonńyCupps (@jonnycupps) reported

    @bt_uk It was a new service which was due to commence last week. I have the equipment but I do not have the signal. I have called customer services at least 6 times. What exactly am I paying for. So many broken promises so far

  • welshmantom paul johnson (@welshmantom) reported

    @bt_uk To little too late sorry. Get problem fixed and look for a trustworthy supplier