BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

• Tanya Russell (@TanyaRu86001119) reported a minute ago from Dromore, Northern Ireland

  @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

• Rick (@StokieNI) reported 23 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

• Robbie Lowey💙💛 (@robbielowey) reported 25 minutes ago from Ballynahinch, Northern Ireland

  @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Clive (@Clive__Horn) reported 4 minutes ago

  @bt_uk Hiya!! I see y’re raising your bills by 9.3% significantly above inflation? Why? Is it because you offer a unique service? Nuh uh. Or maybe because you have excellent customer service? Nuh uh. Or…is it because you’re taking advantage of a situation to be greedy b*stards?

• Harvinder Virdee (@Virdeehsv) reported 4 minutes ago

  @bt_uk Disastrous Customer Service from BT. Do not believe highly publicised Broadband Telephone service. We have no landline telephone service since moved to Digital Voice service in September. Friends, relatives and vulnerable people cannot call from landline or mobile.

• Jeremy Wood (@excitedpixels) reported 5 minutes ago

  @bt_uk It's a very long story that I have in messages. Basically we've been told lots of different things. had to cancel the order (as it was the only way at the time to fix the mistakes). On hold to replace the order hopefully with everything in place properly this time. Sigh..

• Jeremy Wood (@excitedpixels) reported 6 minutes ago

  @bt_uk I will message you now. We've spoken to so many people and it's just got messier and messier. It's ridiculous. There is an open complaint too and you closed the last one by post. Not impressed so far. :(

• Stuart (@LuckyAOS189) reported 7 minutes ago

  @bt_uk Quick question, is there a UK based TV tech department? It's not a huge problem, however any previous adviser I've spoken to hasn't really understood and just wants to replace the box and I think it's actually more of a software issue than a hardware issue...

• Clive (@Clive__Horn) reported 9 minutes ago

  @bt_uk Another question is, what do you think the impact will be if every service provider puts up their bills by this much? Can you guess what effect this might have on people?

• Jeremy Wood (@excitedpixels) reported 16 minutes ago

  @Ofcom @bt_uk Thanks. I think BT needs to sort out all their issues so will fill this in. :) To be fair the twitter team have been great but we shouldn't have to go through so many people to actually get reliable info. Plus their systems are a bit broken in places.

• Harvinder Virdee (@Virdeehsv) reported 16 minutes ago

  @bt_uk There is always someone looking but no results. My tele 02085181347 BT Acc no. LN32187966. Hope you can help. Email CEO no reply

• Lance Manasse (@MrLanMan) reported 18 minutes ago

  @BT_uk, good when things work, terrible when they don't. Still a struggle with the @BTcare team, now chasing up (again) after having not heard from the manager about my complaint, as promised. She was supposed to last Thursday! Losing confidence that they will sort issue.....

• Tugboat (@_Tugboat_) reported 19 minutes ago

  @btsport cricket… why can’t I get it wtf