BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 02/04/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ant1970tna antony underwood (@ant1970tna) reported

    @bt_uk Need to cancel my bill due to moving.

  • YouKnowLily_ Lily (@YouKnowLily_) reported

    @bt_uk But charging people pre emptavey when you know there’s delays is as shabby as the last 4 years of service

  • ana_istrate16 Ana 🦋 (@ana_istrate16) reported

    Internet went down Thursday 5/05. BT “investigated”the issue. Said an Internet cable broke in my area and to this day is still not fixed nor looking like it will get fixed. I keep getting pushed back every single day when asking for replies. So unhappy. #btbroadband @bt_uk

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @bt_uk Sick of getting these texts . Hi, BT here. We still need to chat with you about your order. It'll cancel in 7 days if you don't get in touch. Please give us a call on 0800 800 150 (0330 1234 150 from a mobile). We're open 8am-9pm Mon to Fri, 8am-8pm Sat and 9am-6pm Sun.

  • Fatty9099 Adam Booth (@Fatty9099) reported

    @bt_uk To be honest after spending hours on hold to be told "computer says no" when trying to cut my tariff down I have decided I'm going to pay my contact off and go with now TV and broadband. The cost of all above will still work out cheaper than the 64 quid I'm paying monthly.

  • YouKnowLily_ Lily (@YouKnowLily_) reported

    @bt_uk But charging people preemptively when you know there’s a delay is as shabby as the past 4 years service

  • WezSaunders Wez Saunders (@WezSaunders) reported

    @bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @bt_uk How on earth does it take 59 minutes to report an undelivered SIM card??? Omg been speaking for all this time now transferred again!! 😡 getting ready to cancel, absolute joke

  • l_alemanno Luciana Alemanno (@l_alemanno) reported

    @bt_uk Which what we should have been given in the first place. I am really shocked at the service, from a company that claims to provide unbeatable broadband. This is causing major issues as I work from home, I can’t work efficiently and our home systems are down, especially security

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @BTCare very rude customer service advisor. Discussing issue logging into the mybt app and she cuts me off. Unprofessional.