BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 12/28/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alisoncurran5 Alison Heyes (@Alisoncurran5) reported

    @bt_uk Over 10 years ago. I’ve offered to pay to for the service if needed

  • sxmr_23 Frank Saint (@sxmr_23) reported

    Absolutely ridiculous customer service from @bt_uk. Multiple calls, hours on hold and still no resolution to my issue.

  • TalosF1 Talos 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 💉💉💉🇺🇦 🌻 (@TalosF1) reported

    Hello @bt_uk had a letter from you today saying I’m currently out of contract and paying £61.95/month for my broadband, but could lower this to £34.49, but this offer doesn’t seem to exist, please could you help, as @sky are doing an offer also, cheers.

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk Sick of being transfered around with no help or answers

  • T_blah_de_blah Blah Blah Blah (@T_blah_de_blah) reported

    @bt_uk Just spoken to 0800 661 441 - was told this number is only for problems with BT landlines.

  • Mikey2004 Michael Thompson (@Mikey2004) reported

    @bt_uk hi. Wondering if you can help. I’m currently on halo fibre 3 package at 75mbs speed. I get that speed downstairs no problem but upstairs I struggle lately to get anything. It’s not a big distance from the router either. I have upgraded to 150mbs which starts tomorrow

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk The fact you and open reach moved the date back for fibre installation by 4 years just so you can keep us in this monopoly of limited providers that service our area and poor speedd is criminal

  • Biz_vt 𝕓𝕚𝕫 (@Biz_vt) reported

    And once again, **** you @bt_uk for just being the absolute worst. You are a terrible ISP. I will ditch you as soon as any alternative is available.

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk And to tell me to get rid of over 500 pounds worth or equipment should not be allowed. You should make your hubs compatible with ANY 3rd party additional equipment I want. I pay my bill. So who are you to limit what I can put on the network?

  • ptrangjenny Cheri (@ptrangjenny) reported

    @btbusinesscare internet and phone down since Saturday and for a business, its our busy period and you closed. Now im waiting for ages on the phone. Sort it out please! Or give me back my money so I can go somewhere else