BT (British Telecom)

BT (British Telecom) Outage Report in Castlewellan, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlewellan, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlewellan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlewellan, Northern Ireland 11/28/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castlewellan, Northern Ireland

Latest outage, problems and issue reports in Castlewellan and nearby locations:

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • robbielowey Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland

    @btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewa38800268 panic2022 (@andrewa38800268) reported

    @bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it. or fix. Refuse to escalate to senior level. Hopeless customer service.

  • andrewa38800268 panic2022 (@andrewa38800268) reported

    @bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it or fix. Refuse to escalate to senior level. keeps asking for bank number . Refused to give this Hopeless customer service.

  • YesCompSols Alan Goodman (@YesCompSols) reported

    @btbusinesscare I received a text message earlier "we're dealing with a network issue in your area which may be affecting your services at <postcode>" is there any way for me to sign up for this service on the other 20+ accounts I have with you? It's quite useful.

  • toonmanhunter IanToonmanhunter (@toonmanhunter) reported

    @bt_uk Moved to BT & you mucked up the connection Have booked an engineer line dead email I was promised with the details of when this visit would happen, but no mail no phone & stuck in waiting in vain. V frustrating U prices up but decreasing service. Complaint # vol013- 758520606751

  • FairlyCatTTV Cat (@FairlyCatTTV) reported

    @LeCoq1979 @TalkTalk @bt_uk Honestly talk talk is the biggest **** ever their customer service is the rudest I’m switching providers now

  • ProfLongbert Professor Longbert (@ProfLongbert) reported

    @bt_uk No problem 👍

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk I have been waiting since Sunday for someone to come out and fix my aerial, 1st person put it through wrong. I have been phoning every day and still no from the company has sorted it. I am already looking else were when my contact is up.

  • SandallsKm Kev cab (@SandallsKm) reported

    Hi @bt_uk how long before you fix your duplicate direct debit problem? Feel like I’ve been robbed twice !!!

  • Vaaghee1 Vaaghee (@Vaaghee1) reported

    @zeeman1976 @bt_uk On the phone to them right now as well for the same issue, not sure how that’s even possible to be taken out twice when there’s only one date registered for direct debit. I pay for a high package too and being taken twice really affects me financially.

  • heys86 PuRPleParraLel@Gr@M (@heys86) reported

    @bt_uk @RKMostHated Why do you keep saying sorry to hear this like you don’t know it’s a widespread problem?