BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/27/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • YoFleeky YoFleeky (@YoFleeky) reported

    @bt_uk Not advised of any area outage, the link you’ve sent ask for a landline number but we only use the wifi and have never had a landline

  • Melthemummyof2 melissa moore (@Melthemummyof2) reported

    @bt_uk I’ve given up trying to get help - still waiting for a callback from 4 days ago ! Not the customer service I expect

  • sam27067336 Sam (@sam27067336) reported

    @bt_uk well i could well and truly cry BT ! 4 engineers and numerous more phone calls and still unable to do any downloading with 5 speed . 30 min wait on phone . We are finally leaving you today . DISGUSTING CUSTOMER SERVICE

  • stuffyfizzler Rozza (@stuffyfizzler) reported

    @bt_uk Shocking customer service on the online chat. Only wanted to reset a password and security questions been at for three hours with a team of muppets on the other end. Oh 20 minutes on hold on the phone. Shite service

  • MSwarrior46 Dave Roberts ♿️ (@MSwarrior46) reported

    @bt_uk love it, we ask for a offer to stay, you offer a service worse than what had or forced to go to Halo3 then when we go elsewhere we get text saying don’t leave. I get a better deal if i was a new customer #poorretention

  • ri_builders R & I Builders Ltd (@ri_builders) reported

    @btbusinesscare why is email so slow?

  • huwpendry Huw Pendry (@huwpendry) reported

    @bt_uk No it's through Talk Talk. However, I'm no expert, but if the same thing is happening on both my landline and mobile then I would say the problem is when the call is routed on BT's network.

  • yannodrog G 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@yannodrog) reported

    @virginmedia so disappointed, called to discuss my package for broadband,noticed you have a deal for new customers £31 a month, but as an existing customer my offer price £38! Your agent said this was a loyalty discount and couldn’t offer £31! @bt_uk here I come!

  • janettebaker5 janette baker (@janettebaker5) reported

    @bt_uk has there been issues with the internet mine has been off 2 hours only just back on

  • BahnstormerTom Tom Lynch (@BahnstormerTom) reported

    The @bt_uk approach to customer care is an interesting one. Pick an upcoming date as an estimated repair date, then each time it passes pick another one further off. 15 days without internet now and latest estimate is Friday. Absolute joke. I implore everyone to avoid BT.