BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 01/16/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_574 Andy (@Andy_574) reported

    @bt_uk @heiehekndke I understand this fixes the issue, it has fixed it for me. But why is this happening? You shouldn't have to do all this just to get Youtube working

  • MikeyRfc Mikey (@MikeyRfc) reported

    @rangersdaz @calum_mccracken @cjnovo992 Its 2022 who ******** still watches on a black and white tv set? could you even get btsport on a black and white tv

  • FranBenson_ Fran Benson 🇺🇦 (@FranBenson_) reported

    @bt_uk I’ve had Halo for over a year but haven’t had a home tech visit. Would really like to get WiFi over the whole house. Can’t see how to arrange this. Can you help pls?

  • Andy_574 Andy (@Andy_574) reported

    @heiehekndke @bt_uk It wasn't blocked for me either. I don't think anyone had it blocked. I assume something on BTs end suddenly blocked the website for some reason. Hopefully they fix it for people who don't know how to get into parental controls

  • adrienpettiford Adrien Pettiford (@adrienpettiford) reported

    @bt_uk Can I please have bt customer services email address

  • Solitary_Raven Raven (@Solitary_Raven) reported

    @bt_uk hi, I am existing customer, just upgraded broadband, engineer said i should have envelope to return old router but not received, how do I send old one back please thank you

  • J16642009 ,/@¥ (@J16642009) reported

    @bt_uk Unbreakable?? Ive been without service since 05/05 and goal posts moved so many times on when it will be repaired. Avoid @bt_uk at all cost.

  • ieagleits kc (@ieagleits) reported

    @bt_uk BT waiting since 24th feb, still no service,OpenReach dumped line garden BT eng will do rest?   BT CS and“Open reach”  are all rubbish and a joke,  A warning to people thinking of signing up to BT, “ DO NOT”,    Go  to  Virgin. VOL**3-65*****112056

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk it is something checked immediately should any issues arise again.   “I hope that this is never the case, as it has caused considerable issues with yourself and the surrounding area. Please get going …🙄

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk No …As nothing has been done. What is the point of referring to ‘high level’ complaints if they can’t solve a simple line problem? Logically, they cannot be high level, as they have no access to the files, I must need Even Higher Level, so best refer me there.