BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 01/22/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheArtois Stella (@TheArtois) reported

    Absolutely DISGUSTED with @BTCare service. 3 appointments made, 2 cancelled by them, a line that was NEVER set up when 1 appt did happen…. and all the time waiting around for these appointments AND spent on hold trying to arrange them!!! STILL NO WIFI!!!!

  • EightBitTony tony (@EightBitTony) reported

    @bt_uk I don't need help with a workaround, I've switched to using Google's DNS, as described in the first tweet. You may want to raise an internal ticket though because whoever runs your DNS servers has a problem to fix.

  • ChoZanWan Opinion ≠ Truth (@ChoZanWan) reported

    @Ofcom @bt_uk closed my complaint without actually getting in touch? Still haven't fixed the problem with my landline after 3 weeks. No engineer available until 20/9. £60+ for what equates to dial up internet and no calls.

  • Bathpcrepairs mark chivers (@Bathpcrepairs) reported

    @bt_uk been waiting since 3rd september for line install, now you've cancelled our order for no reason and without telling us.Half a job and no shows. Shocking service for a new customer. Sort it out.

  • StrangeViolet StrangeViolet (@StrangeViolet) reported

    @bt_uk The charge came from BT! It was the cost of calling your help line.

  • PaulMorrow1 Paul Morrow (@PaulMorrow1) reported

    @bt_uk No sound on my BT telly. Works fine on DVDs / PlayStation so it isn’t e television, it’s the BT Box. Picture fine, but absolute silence. Can you help?

  • GlitterMermaid3 GlitterMermaid (@GlitterMermaid3) reported

    @bt_uk The action was taken? But it was not explained how there would be 2 connections? The person just said they would make a change to the signal. It was also not explained that devices would be logged out? And the remote only stopped working the other day but in the mean time i now

  • WatlinEFC1992 watlinEFC1878 (@WatlinEFC1992) reported

    @btsport once again the audio on your app is out of sync. Tried to reload many times with no luck. This happens way to often. At this point something needs sorting or let me cancel.

  • EightBitTony tony (@EightBitTony) reported

    @bt_uk My first tweet shows the Google DNS servers resolving it and the two BT DNS servers I'm presented with not resolving it, it's been like this for at least two weeks. So it's a problem with BT's DNS Servers. I don't mind if you fix it, but it is a problem at your end.

  • transferdicky Transfer Wire (@transferdicky) reported

    @bt_uk @dexter1dog warning if you are going to sign up to btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!