BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tomglazed Thomas Glazebrook (@tomglazed) reported

    @bt_uk You activated the landline service today which is what has terminated my broadband because the Full Fibre install is not completed and will not be using the landline for the broadband. You’ve given me a date of July for install of the actual broadband which is crazy...

  • joannasusskind Joanna Susskind (@joannasusskind) reported

    @btbusinesscare Let me cancel my account without a charge. You’re providing nothing but stress now as I have no business premises. You’re overcharging. Let me out the contract.

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare luckily,12 days late I had digging crew turn up at 11am, stopped at 5.30pm , an engineer came at 1pm he didn't do the whole job he at least replaced the broken t-joint hole, I'm waiting for calls today but as you should know its a min 11days to stabilise the dl/up speed 1/2

  • cgiAlexis ⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫ (@cgiAlexis) reported

    @bt_uk You can't even give me more than 8mb internet, I don't think my WiFi signal is going to be the problem guys

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @anna55806428 @bt_uk @Portal_Queen The service is awful. I can’t even home school my children using the 1mbs service we have. They don’t care though! As long as they have your money.

  • tomglazed Thomas Glazebrook (@tomglazed) reported

    Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...

  • Warebird69 CLARE THORNDYKE (@Warebird69) reported

    @bt_uk I experienced an issue yesterday early afternoon, noticed there was an Outreach van almost opposite my house, coincidence?

  • Ellis_91 Sion Ellis (@Ellis_91) reported

    @bt_uk No problem, could you send me a direct message which I can reply to please

  • LKHHorizon Laura Higginbottom (@LKHHorizon) reported

    @BTGroup @bt_uk Phone lines to our care homes are down and your operatives won't even pick up the phone. We are trying to co-ordinate vaccinations and look after people!

  • joannasusskind Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on the phone for 2 hours. You have my details. I’m not opening another complaint now.