BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/14/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • suzeinnit Suzeinnit 💙 (@suzeinnit) reported

    @btbusinesscare I want to view and print my bills for my tax return but every time I go into bills & payments it comes up with Oops there’s an error please try again later The nice lady on chat said she could sent them all to me for £3 a bill! Please fix this!

  • TheOlDavenport Oliver Davenport (@TheOlDavenport) reported

    @bt_uk Thanks, but I really need something to get recorded. I will post a letter because the truth is you prefer it that way, and at least i have a copy when your customer service teams deny its existence. Have a good one

  • alexbunten Alex Bunten (@alexbunten) reported

    @bt_uk Problem with @OpenreachHelp engineers in my area. Didn’t turn up. No warning of cancellation. I need a date sooner than 19th May. please help!!! I can’t take 2 weeks off work waiting to be connected!

  • Michael_Arken jeff tracy (@Michael_Arken) reported

    @Garry27977708 @bt_uk Just a temporary issue, WiFi was perfectly fine until a few days ago, my only problem is the fact that they are completely failing to even acknowledge the fact that it's down everywhere at the moment

  • ChrisFergy Chris Ferguson 💙 (@ChrisFergy) reported

    @Murci_UK @IanKelly1987 @btsport You tell me how the abusers will stop and come up with a better solution……

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk My God, BT service boils my blood. Anyone thinking of getting BT fiber, don't f**king bother. The wireless hub is not fit for purpose. We are having it taken out.

  • BroBinky Andy Wong (@BroBinky) reported

    @EVrenaultzoeni @hibbytrish @bt_uk was that reply from official BT customer services?

  • LeeMcilwaine leemcilwaine (@LeeMcilwaine) reported

    @bt_uk I'm not. None of this has referred to a TV issue. Silly pretend Robot Eamon

  • TheMiniMalpi The Mini Malpi (@TheMiniMalpi) reported

    @bt_uk your automated phone lines do not allow for dealing with bereavements - simply cutting someone off because they are not the named person on the account is not helpful & very upsetting. Fortunately the man I eventually managed to get through to was lovely and able to help.

  • s6syed s6syed (@s6syed) reported

    @bt_uk please help me can’t get through on the phone had no broadband from Tuesday- called Wednesday and was supposed to get mini hub and New hub as mine is faulty waited two days NO new hub. Only the mini one arrived please can someone look to this- trying to working at home!