BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 01/02/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nightpaws @nightpaws@furry.energy (@Nightpaws) reported

    @bt_uk hey. I’ve been having issues accessing my bt account for over a month now. Could someone take a look for me? Somethings definitely wrong with it.

  • JustBusyWriting OnlyMe (@JustBusyWriting) reported

    @DreyfusJames @bt_uk Had issues for years with BT unfortunately due to reliance on old copper based cables that really aren’t fit for purpose in internet times. Every time it rained, the connection went. We changed supplier and had fibre-to-the-door cables fitted. No problems since.

  • bobfarrell 👀 (@bobfarrell) reported

    @DreyfusJames @bt_uk Do you mind if I ask what the problem is? Is it your wifi or the connection to the internet (itself)?

  • Mschatnoir Chatnoir (@Mschatnoir) reported

    @DreyfusJames @bt_uk Customer service from big companies is awful...I have had a massive Scottish Power battle..literally getting to lawsuit level now...hope it works out for you

  • bobfarrell 👀 (@bobfarrell) reported

    @DreyfusJames @bt_uk Question 1: When/where do these wireless issues occur? On what devices does connectivity fail? Have the engineers replaced the router? Apologies if the questions seem patronising.

  • Keitheedee Keith Dawson (@Keitheedee) reported

    So for the record ,it's not @bt_uk that was the problem

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.

  • jamesbrooks94 James (@jamesbrooks94) reported

    @bt_uk Just spent an hour and a bit on the phone with one of your advisors with no resolution. MSO in our area, advisor 3 days ago said they’re sending EE box out, not turned up. Now being told we can’t have one. Estimated fix date is 15d after incident date. Please help.

  • GreenbyName1 Green by Name (@GreenbyName1) reported

    @bt_uk We did speak to customer services today as the BT Mini hub we have as temporary cover until we can get online properly, stopped working. He has put a complaint in for us and we have had 3-4 engineers down who all have contacted Openreach & here we are still.

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    My GOD. I KNEW signing up with @bt_uk was going to be a car crash of MONUMENTAL proportions, but this is WAY beyond. 3 separate engineers, broken promises, blatant lies & hostile operators. Internet STILL breaking down for over 3 weeks. DO NOT SIGN UP WITH THIS OAFISH OPERATION.