BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/24/2025 20:55

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTownKitchen1 Jill Martin World Champion Pasty Winner (@TheTownKitchen1) reported

    @bt_uk As new customers your openreach engineer has made a mess of our installation to the front of our home & damage on 30th April 2021 trying to get BT to get the engineer back to put things right is a complete nightmare & is now making me feel very ill!

  • wolvesbradders Phil Bradley (@wolvesbradders) reported

    @shewolf1877 @btsport Yep. Should but won’t. Even for home games I’d have to drive or leave after an hour of the game. Awful.

  • scottymeuk Scott Robertson (@scottymeuk) reported

    @bt_uk hey. Having issues with FTTH at the moment, are there known issues in Newcastle? Getting less than 100Mbps, when it’s usually consistently 960Mbps.

  • bigdan89 Daniel Blundell (@bigdan89) reported

    @btsport Will that come with no price increase for customer for 3 years too!!!

  • ArsenaLouu Løu ⚽ (@ArsenaLouu) reported

    @btsport @btsportfootball You're the worst sports broadcaster there's ever been, and that's in a world where Setanta Sports was a thing. Absolute tinpot station with C-tier, bias-loaded, banter-merchant pundits. Sitting through another 4 years of your crap is going to be painful.

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk ok well i've done that but as i said already reported via phone which went off to do a line test and logged a fault against landline with problem of no send/receive calls BUT my landline is working just fine...anyway rolled the dice, see what it does this time

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk James, looks like the router got its connection back about 5 mins ago. Curious as to any root cause on my line or was this part of work on the network?

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk haha replied with "START" as instructed and immediately got txt back "I'm afraid we're closed...bla bla bla"...for a communications company its pretty poor service, had fault line go off on one, website giving me 404s and the usual run around, and of course no human on phone :(

  • SuzyBookbinder Susan Bookbinder (@SuzyBookbinder) reported

    @bt_uk 3rd visit by engineer - no contact or information - still getting outages, so are neighbours. Mini hub does not work. BT unreliable since October. Threatening my business. Please communicate with your customers. Please resolve the service we pay for.

  • atarifari Stephen Crae (@atarifari) reported

    @bt_uk Crap, don’t touch with a barge pole