BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 01/12/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jpwin1 James Winstanley (@jpwin1) reported

    @bt_uk Hi BT. Can you let me know how to speak to a human on online chat please regarding our broadband service? One of the security questions is asking for a landline number but we do not have one. Not having any luck over the phone either. Very frustrating.

  • noelkrusty neil christie (@noelkrusty) reported

    @bt_uk 2 engineer visits booked, 2 no shows without explanation or apology until I call to find out. Today's farce, bt service checker-no faults but still orange light on hub and no internet. All anyone can say is "it's due to be fixed by 18.11 on 20th"....no update, no broadbsnd

  • hammythesheltie AndreaC (@hammythesheltie) reported

    @bt_uk Placed order last night for broadband and tv. Would like to bring connection date forward but online doesn’t show earlier dates. I’m deaf and can’t phone to discuss can you help please

  • tracybrill_1962 Tracy Brill (@tracybrill_1962) reported

    @bt_uk Again my bband is dropping in and out and speed is so slow. I wfh 2 mornings a week. My landline is crackling it is only used my my elderly parents to contact me, dad is needy atm as mum in hospital, he rings I can barely hear him. Gets resolved & reoccurs approx evry 8 weeks.

  • 95STE95 Stephen Evans (@95STE95) reported

    @bt_uk consistently has the worst costumer service of any big company I’ve ever dealt with

  • imodransfield Imogen Dransfield (@imodransfield) reported

    @openreach & @bt_uk customer service is having me on. Trying to run an online business for two weeks without internet is impossible. Our leased business line is laying in a farmers field with a snapped in half pole. Can’t even get an update on when it will be fixed 🫠🫠🫠

  • Sarah_is_hereee Sarah (@Sarah_is_hereee) reported

    @bt_uk Is btyahoo email down today?

  • SiferJosh Josh King (@SiferJosh) reported

    @bt_uk Following my last conversation with an advisor, yes I should have. I was told someone would call, that never happened

  • TwistedKhan Naveed Khan (@TwistedKhan) reported

    Internet goes down.... work is now a struggle and @bt_uk told me 2 days ago I need to wait till next Friday - Ridiculous

  • LucasDcnk Lucas 🐗🌲🌻 (@LucasDcnk) reported

    @bt_uk Our wi-fi has been down for two consecutive days. What's going on?