BT (British Telecom) Outage Report in Newcastle, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Fireboy'sMum💙 (@fireboysmum) reported 46 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

• Rick (@StokieNI) reported 46 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Janett (@lilmissbritain) reported 6 minutes ago

  @bt_uk @OpenreachHelp How many engineers does it take to correct a duplicated serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…

• Jus' sayin'... (@MikeMacLeanOban) reported 6 minutes ago

  @bt_uk, Hi, my Home Hub has stopped working, no lights coming on. I’ve tried using the online ‘help’, spent about 3 hours over two days on hold trying to get assistance. Can you please, please help me??

• Professor Louise Robson (she/her) NTF (@Louisescicomm) reported 7 minutes ago

  @TomBertie @bt_uk Having the same issue. No access to Google sites through my BT broadband. If I use phone data then no issues.

• Martin (@trainbusferry) reported 12 minutes ago

  @bt_uk Tasha after 1.30 mins and 4 people later I eventually got to speak to a manager. He has part resolved my problem and is phoning back to 4 this afternoon with a further update. Can’t believe that it’s so difficult to resolve basic things with BT.

• Janett (@lilmissbritain) reported 21 minutes ago

  @bt_uk @OpenreachHelp @bt_uk How many engineers does it take to correct a serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…

• Professor Louise Robson (she/her) NTF (@Louisescicomm) reported 23 minutes ago

  @bt_uk There are loads of people with the same issue. I don't think this is a hub issue.

• Siobhan Lever (@SiobhanGoldring) reported 24 minutes ago

  @BTCare service is appallingly!! No internet since Thursday and no one has a clue. Waiting for it to be blamed on Covid

• TTNeb (@ZH956) reported 26 minutes ago

  Got letter from @bt_uk advising of price increase due to CPI for my 2 services. Mobile going up but confused by broadband and landline increase as I only have broadband 🤔 Is it poor wording or wrong increased amount? It matters.

• Emma Grant (@OoohEmGeeee) reported 27 minutes ago

  @btbusinesscare we’re having loss of internet for the hundredth time. It seems whenever the weather is bad this happens! Can someone help sort this? We rely on it for our helpdesk. This can’t keep happening

• paulablan (@paulablan1) reported 27 minutes ago

  @bt_uk as you've stopped replying to me privately! How can digital voice work if the broadband doesn't work because the phone line has been broken in the storm? And apparently I've told you our faults are fixed, how would I know that if I'm at work!