BT (British Telecom) Outage Report in Newcastle, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Fireboy'sMum💙 (@fireboysmum) reported 42 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

• Rick (@StokieNI) reported 44 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• matthew (@mattrice14) reported 2 minutes ago

  @bt_uk I'm a BT spot customer why haven't I been sent the code to order the ps5

• Zed (@zed22915) reported 10 minutes ago

  @CaseyCo13527451 @btshopuk @bt_uk Before you join the queue bt said customer service won’t know anything about the codes and stock

• 𝐸𝑙𝑜𝑖𝑠𝑒🦋 (@Eloiseloves_you) reported 11 minutes ago

  @bt_uk Hi, please can someone DM me, we’re having internet issues. Thanks

• Helen Gavaghan Unis Leeds 76-80 & Manchester 02-04 (@HelenGavaghan) reported 11 minutes ago

  @bt_uk FYI the call to me at 12.09 from a different number to the one less than an hour ago was also from one of these nasty stupid threatening people about internet disconnection. I will see what I can find on your website about stopping these fools.

• Ash Singh (@AshSing02342182) reported 16 minutes ago

  @CaseyCo13527451 @bt_uk Honestly I get the frustration but did you really think they would have enough stock for all of their customers that registered interest? I’m a BT customer too paying £60 a month and didn’t even know there was a chance to buy through them.

• Emma Crowe (@emma_crowe8) reported 18 minutes ago

  @bt_uk Utterly appalling service. We switched internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We’ve wasted hours on the phone trying to speak to someone about it. This is not a good start.

• Casey Cooper (@CaseyCo13527451) reported 20 minutes ago

  @ThomasPenny16 @bt_uk Are you sure? Doesn't matter either way. Despite being a customer and registering interest I'm clearly not getting a code am I @bt_uk?!

• Charlotte Vang Watts (@cavangca) reported 22 minutes ago

  @bt_uk Hi there! I requested a cancellation of my order on the 24th November, but I haven't had my cancellation confirmed yet. I've currently been on hold on your phone line for 50 minutes, can you help me here instead?

• Emma Crowe (@emma_crowe8) reported 23 minutes ago

  @bt_uk Utterly appalling service. We switched our internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We've wasted hours on the phone trying to speak to someone about this. Not a good start.

• John Whittle🕷🔶 #AllVotesMatter #WokeAndProud (@whij) reported 27 minutes ago

  Just had an interesting call purporting to be from @bt_uk Open Reach to tell me they needed to fix my internet connection by running some diagnostiics from my PC. When I refused she said if I didn't comply they'd block my internet. Which seemed a little unlikely #lockdownFun