BT (British Telecom) Outage Report in Newcastle, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newcastle, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Downpatrick.
| City | Problem Type | Report Time |
|---|---|---|
 Downpatrick |
Phone | |
| Downpatrick |
||
| Downpatrick |
Phone | |
| Downpatrick |
Internet | |
| Downpatrick |
Internet | |
| Downpatrick |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Fireboy'sMum💙
(@fireboysmum) reported
from
Downpatrick, Northern Ireland
@bt_uk internet down Downpatrick
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Rick
(@StokieNI) reported
from
Newcastle, Northern Ireland
Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk can a member of your fantastic team message me please its regarding a broadband issue
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Stephen Jones
(@Halifax22) reported
@bt_uk hello i need support with ps5 order and your shop phone lines are closed and no live chat; however my ps5 should be arriving tomorrow but its showing pending processing. Been on hold to normal line for 30 mins. Please help
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Mada
(@bombski1000) reported
Hi @bt_uk moved house on Fri and engineer was here to do simple activation of fibre broadband. He left saying there was an issue and have heard nothing since. Been on hold for 35 mins now. Tried online chat help but no one available. Customer experience is terrible
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Yoel Marson
(@ymarson) reported
Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare
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Colin Gray
(@ColinGraymatter) reported
@BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22
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Penalty to Rangers 😉
(@G_Maxi_73) reported
@bt_uk More like terrible internet speed than actual problems despite paying more than the other 4 houses in our street.
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Højbjerg FC ☃️
(@KhaleesiBW) reported
BT customer service is awful. I’ve been forced to move out of my house and back home because of my health and wanted to cancel my broadband. I was told to ‘get another house’ to put it in LMAO WHAT @BTGroup @bt_uk
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SophieShannon
(@SophieS84497909) reported
@virginmedia I’m now being passed to and from your ‘customer service’ number. How long does it take to effectively resolve an issue? @bt_uk what’s your connection like in Colchester?
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Samta MF Claws
(@samhoulden) reported
@bt_uk Have done so now. PLEASE answer your phones or come back to me to fix the problems that (by your staff’s admission) BT have caused because this is completely unacceptable.
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Charlotte callan
(@CallanCharlotte) reported
Seriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.