BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/20/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gingeronstun Eddy (@Gingeronstun) reported

    @bt_uk Why exactly did you remove the option to separate 2.4 & 5GHz on the Smart Hub 2 & do you plan on doing anything to fix it? I've only been with you for a couple of months & I'm already sick of having to turn off 5GHz every time I want certain devices to talk to each other.

  • Alouema2 Emma (@Alouema2) reported

    @bt_uk It's OK Paula, I parted ways with BT years ago due to the ridiculously bad customer service, passed around different countries on hold from what I remember. UK only call centres with well trained staff who can speak & understand English to a good standard would be a start.

  • julie_twickers jj (@julie_twickers) reported

    @bt_uk problems all day with BT broadband dropping out. When will you resolve the problem?

  • Gingeronstun Eddy (@Gingeronstun) reported

    @bt_uk So can you offer a better solution for getting my devices to talk to each other across 2.4 and 5GHz, other than turning one off and having an overloaded single channel? I moved to you from Virgin because they were unreliable, but this is hardly hassle free.

  • stefanisg George Stefanis (@stefanisg) reported

    Funny thing. The website experience for getting a @bt_uk broadband is so bad and i find impossible to find a way to contact their sales department. Looks like a @virginmedia customer acquisition scheme.

  • ZakCheeky Man on the wall (@ZakCheeky) reported

    @bt_uk my internet is down again what is going on ???

  • LittleMisseyy Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    Only person at BT who's actually helpful and pushes for your issue to be solved and acted on straightaway so if you have issues with BT ask for JJ based in ENNISKILLEN absoulte legend and really down to earth deserves a pay rise no joke @bt_uk

  • Gingeronstun Eddy (@Gingeronstun) reported

    @bt_uk I know, that's the whole problem. Because some devices can't communicate across channels, I have to force them onto a single channel. The only way to do that on the SH2 is to turn one off, which then overloads that channel.

  • AjFOH Adrian Nolan (@AjFOH) reported

    @btbusinesscare Hello @BTBusinesscare still awaiting a reply re No telephone service @parkersarms . Links you send fir Assistance don’t work .

  • AndrewHuntingt5 Andrew Huntington (@AndrewHuntingt5) reported

    @StitchPrint @btbusinesscare Alana had problems for a week eventually they changed a board in a box .