BT (British Telecom) outages and service status in Newcastle, Northern Ireland

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Rick (@StokieNI) reported 9 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

• 
  Fireboy'sMum💙 (@fireboysmum) reported 30 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 6 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Paul stagg (@Staggly) reported 10 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  Sam R (@maz558) reported 10 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Brian McBride (@brian_mcbride1) reported 11 minutes ago

  @TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.

• 
  Apex Signs (@apex_signs1) reported 14 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Mo B (@M300bt3) reported 14 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  Asif Rana (@HounslowParking) reported 15 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Andy Mich (@MrAndyMich) reported 17 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 18 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Mark (@skipjackToo) reported 20 minutes ago

  @bt_uk is your wifi down?