BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/14/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliveQueen1472 Queen of Olives 🫒 (@OliveQueen1472) reported

    @bt_uk My broadband has been down all night and is still down 😡

  • mrsemmanorman Emma Norman (@mrsemmanorman) reported

    @bt_uk I’ve got issues with parents trying to use codes but the username and password isn’t recognised. Can you help?!

  • mrs_beretta Sara Beretta (@mrs_beretta) reported

    @bt_uk are you aware that when you cancel your @virginmedia contract they inform potential BT customers customers that there are lengthy delays in installation, apparently BT asked Virgin to tell their new customers this... 🤔

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk Funnily enough I was supposed to have a call Monday. That never arrived and a text was sent instead. So can I be given a time of when I will be called? I’m teaching live lessons so ideally need to know.

  • JetArtois JET (@JetArtois) reported

    @BTCare Can you cancel of NowTV package via the MyBT app?

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk ducting done and yet we’re still waiting on someone to come and finish the job. This is appauling service when WFH is essential as akey worker! If my 4g drops during a live lesson it is not helping the kids! 😡 do I need to go to ombudsman or will you sort?

  • DanGoodwin_ Dan Goodwin (@DanGoodwin_) reported

    Been without broadband for 8 days now @bt_uk .. 3rd engineer scheduled for yesterday who never turned up, another engineer scheduled for Thursday (that’ll be 10 days with no service) .. You know the fault is external, you know what’s required to fix - why is it taking so long?

  • DanLeeWilkinso1 Dan Lee Wilkinson (@DanLeeWilkinso1) reported

    @btsport hi I paid £25 for a monthly pass to watch leeds last night,the service was unwatchable,I spoke to 5 people at bt this morning, to look at a refund but been told no,its an absolute joke,I will never get bt again,pathetic.

  • CannNicola Nicola Mc Cann (@CannNicola) reported

    @bt_uk working from home with broadband that never stays connected for more than 5 minutes at a time . So frustrating and was never an issue with previous provider.

  • Jack_Shannon Jack Shannon (@Jack_Shannon) reported

    @bt_uk My elderly and vulnerable. parents have received FOUR nuisance calls today and it's not even lunchtime! They pay extra to NOT receive these calls. This has been going on for ages and have had no help from you when they contacted you. What are you going to do about it?