BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/02/2025 05:25

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Damian_Kidd Damian (@Damian_Kidd) reported

    @bt_uk The internet speeds you provide are so slow!

  • sjwarsap steve (@sjwarsap) reported

    People are struggling and need help more than ever in these uncertain times so well done @bt_uk for whacking your prices up in line with inflation PLUS an extra 3.9% WELL DONE. The same firm who pestered me with phone calls to pay my bill two days after i had paid it.

  • SteveKimCowe Steve&Kim (@SteveKimCowe) reported

    @bt_uk for a comms company yours are very poor. No landline or b/band since 06/02. Told, after contacting you, that problem would be fixed 09/02,14/02,17/02 & now 19/02.The mini hub you provided is shocking & making working from home untenable. Sort it out please!

  • surgicalscalpel Harry (@surgicalscalpel) reported

    @bt_uk In terms of network connectivity as well though - oneplus list EE as being supported for 4/5G connectivity which I believe BTMobile uses for the core network as well? That's more the question I'm asking really, whether or not the carrier will support it.

  • lighty64 Lighty64 (@lighty64) reported

    @coopsieyid @bt_uk When it’s a scam the only way to stop them is putting something like phone identification only trouble is the phone still rings which wakes me up. Mine isn’t exactly the same it’s usually openreach telling me I’m using the internet illegally or something along those lines

  • Szenher Jarek Szenher (@Szenher) reported

    @bt_uk It’s actually the crappy Wi-Fi that can’t reach beyond 5 metres that’s the issue.

  • DubStepDan88 Daniel Clarke (@DubStepDan88) reported

    @bt_uk The absolute worst company ever, your service is terrible. You have caused so much stress for me and no one will take ownership of the problem, avoid them at all costs!

  • Thegrumpyrefer1 Thegrumpyreferee aka Baz Wood 💙 (@Thegrumpyrefer1) reported

    @bt_uk why are you trying to charge me when I have left for Sky? Passed from pillar to post on your helpline. Gave up! Terrible service!

  • Andreww2995 Andrew (@Andreww2995) reported

    @bt_uk can someone get back to my DM? My connection is terrible in every room apart from the one the router is in but you promise wifi in every room 🙃

  • TheDogFix MatDixon (@TheDogFix) reported

    Seems as one issue is resolved, another takes is place!! Cancelled @bt_uk services in November 2020 (not easy in itself!!) its now Feb 2021, they’re still charging me, claiming I never cancelled anything!!!!! I’m totally sick and tired of being let down by companies with......