BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/16/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @bt_uk WGAS? If it's fast enough for me then it's fast enough for me - why would I care whether or not other people have a faster service?

  • johnsirisuth John Sirisuth (@johnsirisuth) reported

    @bt_uk we've had speeds of less than 5mbps all week in East London...had to hotspot to take meetings. Called up multiple times before and even had an engineer come to check things out. Checks 'passed'. Is it even worth calling? Pretty poor form. @virginmedia @Hyperoptic save us?!

  • Dawesomedawson Dan Dawson (@Dawesomedawson) reported

    @bt_uk I've had a broadband fault open for 2 months unresolved. The problem itself has gone on since November. Why am *I* having to chase *you* to get this fixed? Ref: VOL055-0790426611781

  • revrse revrse (@revrse) reported

    @bt_uk @itzzAyJ he’s saying your broadband is ****

  • Mikeysanchez27 Mikey sanchez (@Mikeysanchez27) reported

    Hahaha most experienced ref around. I’ll re word it for you commentators One of many of the worst refs in the country. That’s what you meant i get why you can’t say it live but i can say it because I’m my own man and can say what i want when i want. @btsport

  • Catheri35960183 Catherine Butler (@Catheri35960183) reported

    @bt_uk Just had the rudest call from one of your broadband customer service calls, started getting annoyed with me! Have hung up and am now looking for a new broadband provider - hopefully one where their staff have manners!!

  • MattBruceSmith1 Matt Bruce-Smith (@MattBruceSmith1) reported

    @btsportfootball Absolutely shocking defending, first goal conceded because of Stacey and the second goal because of Rico, feeling sorry for the rest of the team as it’s been a good performance just poor defending by AFCB. @btsportfootball @btsport

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk The worst customer care I have ever encountered, avoid at all costs, left for 10 days with no Internet, as the engineer could not be bothered to turn up on the day, BT clearly do not care about the problems they cause, and do the bare minimum they think they can get away with.

  • SueDuris Sue Duris (@SueDuris) reported

    @bt_uk Hi Brian. Thanks for checking in. 2nd hub was red. Open reach didn’t show up for their appt. so the answer is no. You could help me by reconfirming my Monday appt. very upset. Almost a week without broadband. Not a good start for #BT.

  • richardm32 rich (@richardm32) reported

    @bt_uk Hi apparently I don't come under the full package that Includes me to be able to get some free discs with the package I pay for which is over £65 a month. I thought bt would of helped due to being a loyal customer for over 15 years just to help boost my Internet speeds in house