BT (British Telecom) Outage Report in Newcastle, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Rick (@StokieNI) reported 42 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

• Fireboy'sMum💙 (@fireboysmum) reported 45 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Steven Chapman (@DrStevenChapman) reported 3 minutes ago

  @bt_uk Yes there was a problem with the existing line in the new house and they cancelled our order without telling us ! So we made the order two weeks ago before moving amd only found out after we moved and the broad band didn’t come on as expected .

• Ian (@LondonComment) reported 4 minutes ago

  @bt_uk BT Box packed up on Thu 22/7/21. 'Loss of signal' error message. Tried resetting to factor defaults, off/on, etc. No luck. Called BT Helpline in Newcastle on Fri 23/07/21. Very helpful but conceded defeat on fixing. Replacement box arrived today within 24 hours! Well done, BT!

• Rita (@RitaRenee16) reported 5 minutes ago

  @Nusbacher @bt_uk @bt_global Everything is slow here in Door County, WI.(small peninsula on Lake Michigan) I had to place orders for my resort 2 months in advance and forget about having a plumber or Electrician come out right away they are booked months out. Small price to pay for living the lake life🌻

• Flatch (@FlatchLass2) reported 11 minutes ago

  @bt_uk Moved house, you failed to instal broadband on the right date. Then constant cut out of broadband. Engineers missed every appointment you end up paying £25 for each missed appointment. You gave me £125. Then had an extra line put it. Your system cancelled the order.

• Richard Taylor (@rickytick69) reported 16 minutes ago

  @bt_uk Hi, new hub arrived but same problem. Keeps asking for password when I have already put it in correctly.

• Niall a Barraigh (@frombarra) reported 17 minutes ago

  @btbusinesscare I'm sick fed-up of this problem of broadband dropping off at my restaurant..can you send someone who can actually fix the bloody thing..#btbroadband #shitservice #onholdforever

• FM (@DibbleDabbleDoo) reported 18 minutes ago

  @bt_uk States that the system is down and there is no fix date.

• Wendy Nevins (@wendyjnevins) reported 20 minutes ago

  @bt_uk My line was disconnected in error. I am told I can’t even cancel my account until the line has been reconnected.

• Yoda's Revenge (@irridescent) reported 20 minutes ago

  @bt_uk @NHS Pity you were not more focused on getting your own product up to standard. My internet speed 0.46 mpbs on a promised 25. Time problem has existed: 3 weeks. Engineers worked on it: 9. Appointments missed with no explanation: 2. Status: not resolved. Client: at wits end.

• Ian B, Esq. (@IanBaruch) reported 25 minutes ago

  @bt_uk cut services off even though given plenty of notice Not to, by 2Staff. @OpenreachHelp #openreach do not work at weekend to help the PBIS team to fix, reconnect their service error. 11days to reconnect the errors & compensation OpenReach is a cartel.