BT (British Telecom) Outage Report in Newcastle, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (17%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Rick (@StokieNI) reported 3 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

• Fireboy'sMum💙 (@fireboysmum) reported 27 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Clive Wratten (@Clivewratten) reported a minute ago

  @bt_uk Your guarantee is over 40mbs and this is a WIFI LAN connected reading. Been the same on and off for months, BT come & Openreach come & say no problem, it works for a while & then goes belly up. Given up on it ever being consistent, like promised, to be honest.

• Triceraterf (@mid502) reported a minute ago

  @toucanjester @DreyfusJames @bt_uk They are too big. I pay through the nose for my internet now (a reseller of BT) just to avoid that level of service you've just experienced.

• Caroline Green (@carolinesgreen) reported 4 minutes ago

  @bt_uk Thanks. You might have a new customer by the end of the day.

• OnlyMe (@JustBusyWriting) reported 5 minutes ago

  @toucanjester @DreyfusJames @bt_uk We have fibre from the pole to our house (Swish fibre did it in our area). It’s more about the cable weight and the tension where it attaches which is the issue, as it was explained to me by BT. Had we been the house next the pole, a copper cable would have been okay.

• James Dreyfus (@DreyfusJames) reported 6 minutes ago

  Good afternoon @OpenreachHelp I’ve been informed by @bt_uk that they waiting on a decision from YOU as to when they can come by and fix my Wifi problem. 3 engineers, cancelled visits, blatant lies. It’s been 3 weeks now. I’m about to blow my top. @WeAreOpenreach

• Lee Aldridge (@lee__aldridge) reported 9 minutes ago

  @bt_uk They’ll try to allocate an engineer and that I’ll receive some money back off my bill in 30 days. I’m paying for a service I haven’t been able to use since moving house 3 weeks ago.

• Nod64 (@Nod641) reported 12 minutes ago

  @Mschatnoir @DreyfusJames @bt_uk Their customer service dropped when they shipped it all overseas and made most of the staff in Scotland redundant.

• Mark Brotherhood (@MTBrotherhood) reported 13 minutes ago

  Hi @bt_uk do you have workers knocking on doors asking if there’s been issues with their internet, then trying to sell folk BT products?

• Paco funk (@FunkPaco) reported 15 minutes ago

  @bt_uk I’ve tried but your company won’t help. In September you changed my contract automatically and started charging £20 more in a monthly basis. Never notified.

• Debbie Bennett 💙 (@DebbieBennettPR) reported 17 minutes ago

  @DreyfusJames @bt_uk I have no contract with @bt_uk for the reason that I will leave as soon as I have a fibre alternative as they offer no fibre and terrible service - my sympathies!