BT (British Telecom) outages and service status in Newcastle, Northern Ireland

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Rick (@StokieNI) reported 32 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

• 
  Fireboy'sMum💙 (@fireboysmum) reported 42 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karla (@SaffyBun) reported 6 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 7 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 7 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

• 
  Michael E (@Michael35427696) reported 9 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  H (@surkdidat) reported 11 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  Simon Mitchell (@SimonMitch1956) reported 12 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  Alexander Seale (@AlexSeale) reported 12 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  TobyBailey - will follow back (@bailey_toby) reported 16 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  Dr Pauline Nelson (@DrP_Manc) reported 16 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎

• 
  Chiara (@Mhairiang26) reported 17 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero