BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 02/02/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • antonyVdaniels Antony Daniels (@antonyVdaniels) reported

    @bt_uk Unfortunately not. But by the looks of it my postcode is all having issues so I’m assuming there’s work going on. It’s been about 4 days now :,)

  • BeckyShaw10 Becky Shaw (@BeckyShaw10) reported

    @bt_uk £270 to close my broadband contract early. That’s one loyal customer you’ve just lost….

  • ItsElbes Behsat Elbes (@ItsElbes) reported

    @cxnky @bt_uk Report them to @CISASUK request a deadlock letter. You can then get CISAS to look at the problem and they will tick them off and request a good compensation.

  • lydenburg1 Christopher Bayley💙 (@lydenburg1) reported

    @BTCare so apparently I get charged for calls people make to me when I'm in usa even if phone turned off or on airplane mode. I'm told it's my fault as I have my allowance set to £5 over my bill which is not enough for USA. So only solution I can see is post mobile back to UK

  • gideon_pope GideonPope (@gideon_pope) reported

    @bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.

  • KatieP_82 Katie Parobek (@KatieP_82) reported

    @btbusinesscare Twice you have breached the contract without even an apology, and continued to charge high fees for service that has been disrupted. Local business team are never available. Incredibly disappointed.

  • TTSMEsupport Toni Taylor (@TTSMEsupport) reported

    @bt_uk I’ve been dealing with many issues with BT since May 2022 - I am now waiting for a call from a ‘senior manager’. Twice this call has been scheduled and twice they haven’t bothered calling. What does a person have to do to get someone to take a customer seriously?

  • AjFOH Adrian Nolan (@AjFOH) reported

    @btbusinesscare Spoke to various people re problem . Don’t you converse with each other . You must have a record of all conversations re customers ….. surely .

  • matt_o0o_ Matt (@matt_o0o_) reported

    @nealesj @bt_uk @bt_uk did the same to Sonia's parents leaving them without a phone or broadband for weeks. Terrible customer service.

  • AjFOH Adrian Nolan (@AjFOH) reported

    @btbusinesscare still NO SERVICE since Wednesday on our landline . Reported many times . What the heck is going on here !!!!!!!