BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/18/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • reltubmas Sam (@reltubmas) reported

    @bt_uk Like I said, it’s connecting to 1 of the 4 discs with no problems. That just happens to be the furthest away though and so no use. I can’t get a workable connection

  • ffimus Ffion (@ffimus) reported

    @bt_uk It says no issue in area, just gone orange again 😡

  • steviebronco1 Steven Castle (@steviebronco1) reported

    @dicewright100 @bt_uk @Sonos Have you tried separating the network into 2.4ghz and 5ghz? I'm sure things like Sonos and smart lights require you to be on 2.4ghz

  • ejoftheweb Edward Barrow, Londoner en asile (@ejoftheweb) reported

    @hendopolis @bt_uk looks just like the pole outside our house in Brixton and when our broadband is down it's at the top of it that the engineer has to fix it.

  • AngusTheValuer Angus Milner-Brown (@AngusTheValuer) reported

    @bt_uk This is miss-selling....4g and Fibre can both fail at the same time after all...its breakable...as is the Router you supply

  • reltubmas Sam (@reltubmas) reported

    @bt_uk Hey, I can’t reset the network due to admin rights so I’m stuck at the moment, sorry. Is it likely that the IP addresses being different on each disc is causing problems with the VPN client?

  • DentedRat Nat (@DentedRat) reported

    @bt_uk We still have no internet. An Open Reach van has just turned up to do some work AT OUR NEIGHBOURS HOUSE!!! (THEY MOVED IN LAST WEEK) and they do not even have a job sheet for our address. Absolutely abominable service at pretty much every point.

  • Never_Seen_Trek I've Never Seen Star Trek 🖖 (@Never_Seen_Trek) reported

    @Nimmo1492 @OliviaAnko @bt_uk Of course the problem with not using BT lines is they have to install their own and they're not in every area yet, but where they do operate they're pretty decent

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    @bt_uk Thanks. I'll be sure to add that to my diary next to several other promised phone calls and emails that never happened.

  • Uniqueideasuk Bob Davies (@Uniqueideasuk) reported

    @btbusinesscare @bt_uk Your wait times to be answered on Cloud Enquiry line is outrageous, very poor. They just do not answer. Another reason why we are cancelling our contracts with you. Just seems you do NOT CARE anymore!!!!!! Please do not blame COVID.