BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/13/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • macd470312 Derek MacDermott (@macd470312) reported

    @bt_uk Engineer came into my building to work on junction box, which lead to broadband issues. Has now left and I have neither landline or broadband...

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @btsport @premrugby Bet you didn't pay anywhere near what you offered at the start of the year when Darren Childs turned it down!

  • SCcrowther Simon Crowther (@SCcrowther) reported

    @OpenreachHelp Sadly no luck with @btbusinesscare @BTBusiness . Promised a call back in ‘30 minutes’ at 10.30. Never happened

  • RickyBaby321 Richard Gillard (@RickyBaby321) reported

    @bt_uk Currently, I cannot get a dial tone &, when I call myself from my mobile, I get a message saying I'm on the phone. The last time I had this problem I dialled 1471 after the problem had cleared and I was told the last caller was 343 173. That's my own number! #NotAmused!

  • SMurzynowski Stas Murzynowski (@SMurzynowski) reported

    Properly hoodwinked by @bt_uk. Contract was due for renewal end of Dec so called Tues. As a loyal longtime customer asked for “same package for the same cost”. Find out today that all sport HD channels have gone, will now cost £5pm more and no going back. Rubbish.

  • red___square red____square (@red___square) reported

    @BTGroup @BTCare @bt_uk I cannot access mybt to turn off parental controls that I stupidly turned on due to kids...help

  • LiamWakefield Liam Wakefield (@LiamWakefield) reported

    @bt_uk hey! There seems to be a line fault at my mother in laws house. She doesn’t get signal at home what’s the best way in getting some support?

  • cardiffhobbitt Gareth Eldridge (@cardiffhobbitt) reported

    @bt_uk Please can you help with an urgent question\contact details on porting a number FROM BT (not cancelling my account). Our business has been without a number for 15 days. Please help! #bt #Service #CustomerService

  • ElizabethMistry Elizabeth Mistry (@ElizabethMistry) reported

    @bt_uk Thanks Laura - but what if the customer wants to buy a specific EE product (a special type of sim) available at a joint @EE / @bt_uk store please?

  • R_lelong Ryan Le Long (@R_lelong) reported

    @btsport @premrugby Can you direct me to someone that can help for the app on IOS please. Tweeted in the week and still not had a response