BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 01/21/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dannyido Will C (@Dannyido) reported

    @foreverboleyn__ Terrible from @btsport, only saying ‘street language’ because the player was black? Weird….

  • Djhowie1 Djhowie (@Djhowie1) reported

    @bt_uk @WeAreOpenreach So you installed fibre900 back in Feb, installer botches the job and drills holes all way thru walls. So bad you have to come a 2nd time to install correctly, leaving my walls full of holes. I complain and I'm passed to openreach... 1/2

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @EE It's with EE but @bt control the green cabinets at the end of my street and I've spoken to an engineer working in the box. he said wires dislodge causing issues for all customers. It's time @bt_uk updraded! Pls help thx

  • joclout112 Jo Clout (@joclout112) reported

    @BTCare Hi Lesley, I want to raise a complaint, I have called wed, Thur, Fri, sat and Sunday, everytime I call I am told the phone will be fixed the following day and it's still not. This is the 4th or 5th time this year it has gone wrong

  • MattCarter86 Matt Carter (@MattCarter86) reported

    O what a joy a @BTCare outrage and an @O2 signal so weak this tweets gone around the planet and back a few times looking for that 1 bar of signal

  • SHHearing Steven Hale Hearing (@SHHearing) reported

    @btbusinesscare 4 weeks as a new customer & what can I say. Wish I had never left my previous network #terribleservice only open Mon to Fri 8-6!! God only knows how you calculate data but we are “using” double what we were using before! feel like you’ve scammed us!!

  • ZakFriedRice Zak (@ZakFriedRice) reported

    @bt_uk Thanks Dee. This was a deliberate attempt to mislead. I’m fortunate I knew this and was able to reject their attempts to move me to EE or to get me back onto a contract. It’s definitely not what I expect of BT or any other service provider.

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks Janet. Don't mean to be impolite, but Are you a real person? I appreciate your reply, but Don't see why BT can't put a service update ou publicly. I know from social media (because I have a Vodafone mobile keeping me online) that hundreds , if not thousands are affected

  • malonedel Derek Malone 🇵🇸🇺🇦 (@malonedel) reported

    @bt_uk Any idea why our internet has been absolutely awful for the past while? It's practically unusable. I'll be surprised if this tweet even goes through! @FibrusFullFibre What is your service like in the South Armagh area?

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks for that - good to know, but we feel were being ignored here! So if you're blaming Openreach, why can't you preasure them for better I do? Makes BT look bad. There are thousands of local people affected by this. I accept problems occur. Why can't you tell us about them?