BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woollers Stephen Woolston (@Woollers) reported

    In November I reported to @bt_uk that the solution they promote for backing up your data, BT Cloud, had stopped working. Many, many people are complaining in BT's forums how terrible it is. I have had an open complaint for months now and it still isn't fixed. It's ridiculous.

  • 2WB10 2WB (@2WB10) reported

    @bt_uk It’s not just my opinion no, it’s been the opinion of ofcom on many occasions. And no, I’m dealing with your ELC office but they’re just as useless. I’m quite tempted to screenshot and show some of the replies I’ve had from them. They’re comically bad.

  • rubyrockcake Ruby Rockcake (@rubyrockcake) reported

    @bt_uk spent the day without broadband - is there a problem in DT1?

  • C00KY Tony Cook (@C00KY) reported

    @bt_uk Why am I able to get FTTP from EE (owned by BT) but can’t get it from BT? Should I cancel BT and go to EE?

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    @bt_uk been unable to wfh for 4, going on 5 days. Engineer today could have fixed wifi but didn’t because we are going to leave you- if I lose my job will you pay my wages? We are still paying you for a service until mid April!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    Day 5 without broadband: turns out the problem wasn't with OpenReach but BT wholesale. They don't seem to be able to click a button to authorize broadband activation! I get to receive a review call on April's Fool (the irony) but no assurance that it'll be fixed! Thanks @bt_uk!

  • bwaysara Beth (@bwaysara) reported

    @bt_uk Hi, I signed up for a broadband & phone contract with you but it's only showing broadband in the My Products section on the app. Also saying there's a problem with the incoming calls on my Digital Voice any updates on that?

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • welshelf13 Georgina Rowlands (@welshelf13) reported

    @bt_uk Just the live RAW that I seem to have issues with, Smackdown seems to be ok! Get the odd issue with others but when things run over the scheduled time or the channel changes. This time it just didn’t record but previously has said recording failed. Box is connected to the router

  • JacobGough20 Jacob Gough (@JacobGough20) reported

    @bt_uk I did open a complaint but they seem to have closed that and passed me back to sales to start all over again