BT (British Telecom) Outage Report in Newcastle, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newcastle, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Downpatrick.
| City | Problem Type | Report Time |
|---|---|---|
 Downpatrick |
||
| Downpatrick |
Phone | |
| Downpatrick |
Internet | |
| Downpatrick |
Internet | |
| Downpatrick |
Internet | |
| Downpatrick |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Rick
(@StokieNI) reported
from
Newcastle, Northern Ireland
Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.
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Fireboy'sMum💙
(@fireboysmum) reported
from
Downpatrick, Northern Ireland
@bt_uk internet down Downpatrick
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bridget Cameron
(@bridgetcam7) reported
@bt_uk Why does it take numerous phone calls to your cancellation team, with several emails from you confirming its cancelled, yet two months has passed and you are still trying to bill me??! Poor customer service on twitter. This is harassment...
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daniel_eason
(@daniel_eason) reported
@markwilsonit @bt_uk I moved to plusnet this year as I'd had enough of this and increasing costs....I had some issues with redeeming the voucher with Plusnet at the start but been fine service wise.
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Matt Rogers
(@bliprogers) reported
@bt_uk Thanks Nicola but I finally got through, only to be told there has been no progress in 4 days "as its stuck in the system with a supplier and nothing they could do", plus the mifi was reset for the 4th time and still doesn't work. When does this become breach of contract?
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Adé Molajo
(@AdeMolajo) reported
Correct me if i'm wrong, but I swear Sky are downgrading the quality of their HD (i.e. non-UltraHD) channels. SkySportsF1 looks like garbage. If I watch a bog standard 1080p movie from a different source its crystal clear. Is this to push 4K? FWIW BTSport Ult looks phenomenal
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Alan Peters
(@abp_arsenal) reported
@bt_uk Can I have my £100 please. We don't get reliable wifi in any room, and you want £78000+ to fix it. (No joke). Then, we don't live in a big city, so in your eyes don't count.
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Ryan
(@Rynoceros186) reported
Still no broadband connection in Bicester thanks to @bt_uk. Thought they would be clever and make changes to the local cabinet, but instead have completely broken it for everyone #BT #Bicester
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North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk Good luck! The trick is to make it very clear you are neither backing down nor walking away until they sort it and you expect to be compensated. They truly are awful at customer service, you need to keep demanding a supervisor until you get one who listens.
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p3RFact
(@p3rfact) reported
@markwilsonit @bt_uk its because its "pro-profit".....I mean there is a reason people call BT "Bloody Terrible" .Btw, thanks for pointing this out Mark, excellent work.
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Aiden Skelly
(@aidenskelly) reported
@virginmedia So you’ve sold me a service under false pretences and won’t compensate me? @SkyUK @btsport sort us out guys, I’m done with these mugs.
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DJAYSTEVE🎧🎤🎼
(@djaysteve) reported
@bt_uk I will be cancelling my account before it has even started because the imaginary hub that should have been delivered yesterday is "delayed." Till when? Complaint emailed to phillip jansen because it is impossible to get a coherent response from your customer services.