BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 11/11/2025 17:25

November 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ConfidingGoblin Luke (@ConfidingGoblin) reported

    Changed from @virginmedia to @bt_uk today. Cant wait for my internet to not cut out at this time every night 🤘🤘🤘

  • tohaboo Tony Jacklin (@tohaboo) reported

    @bt_uk I binned by due to awful service. They lie.

  • JxstJordy 🔴 LIVE - 𝙑𝙄𝘾𝙀|JᴏʀᴅʏClaus (@JxstJordy) reported

    Sorry all, internet died like usual. 😔 @bt_uk how many more engineers will it take for me to have a stable connection? I haven't gone a single day in the year I've been with you without my internet dying. 6 engineers in 8 weeks and my internet is still up and down like a yoyo.

  • richy_147 rich (@richy_147) reported

    @BTSportBoxing @btsport 😴😴😴 I’ll break this down to what it really is.....2 broke *** *****’s way past their sell by date trying to make a few £££ and to be fair both these monkeys have probably succeeded in doing just that! #niggerpower

  • JamesAHopkins James Hopkins (@JamesAHopkins) reported

    £70 for full fiber internet from @bt_uk and the speed for the last month has been below 30mbs. To think you want to keep me a customer, awful way to go about it. Don't bother responding with stupid excuses. #avoid

  • Higher_Bochym Andrew McNish (@Higher_Bochym) reported

    @bt_uk They switched the residential off nine days ago, the worst of it is the equipment fibre is all installed but I am still waiting until the 8 Dec for activation

  • JayneWinston10 Jayne & Winston (@JayneWinston10) reported

    @bt_uk thanks for your none help to a loyal customer that's been made redundant #shocking #nocustomerservice #covid

  • jbsplumber jody smith (@jbsplumber) reported

    @bt_uk Terrible service from BT , I’ve been waiting for a week for my phone an internet to come on now

  • sophiejb_x sophie🌱 (@sophiejb_x) reported

    @bt_uk I've just paid 18 quid for 5 days of internet that doesn't work. Can't connect to anything. Your website says it's perfect for home moving. How can I get a refund ASAP?

  • CharlieLambert Charlie Lambert (@CharlieLambert) reported

    @bt_uk Why choose anyone else? Maybe because they might deliver and install without the chaos I'm experiencing? Was due Oct 23. Still waiting. Customer service v polite....but I'm still waiting.