BT (British Telecom) Outage Report in Newcastle, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (4%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• Fireboy'sMum💙 (@fireboysmum) reported 3 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

• Rick (@StokieNI) reported 26 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Luke D (@TheQuietLAD) reported 3 minutes ago

  @bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.

• KarenL Cook (@Cookk26Cook) reported 4 minutes ago

  @bt_uk I’ve been told by an open reach engineer that he has done all he can and I need a bit engineer! This is like pulling teeth with your staff trying to get a bit engineer to my house! Plus Wi-Fi in 1 room in house, I’ve waited in 4 times for a hometech engineer who NEVER shows.

• Chris Kettle (@chriskettle3) reported 4 minutes ago

  @bt_uk Remember, I never said I wouldnt give you my details to verify myself. It is yourselves who are refusing to then keep posts public facing after verification.

• Reverend Mush (@mush_oi) reported 5 minutes ago

  @bt_uk BT your customer privacy sucks. Yesterday I phoned to say I was getting another customers details, I was told it’s sorted. Today I got another email. What is going on? #BBCWatchdog #BBCXRay @BBCWatchdog @BBCXRay

• LollyBear ☆ (@xlaura_janex) reported 6 minutes ago

  @bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?

• Tina K Photography (@tinaKphotos) reported 7 minutes ago

  After over 10 years, I just cancelled my contract with @bt_uk and even if they make me pay for the cancellation, I feel relieved. The most unapologetically incompetent service. Good bye.

• Luke D (@TheQuietLAD) reported 9 minutes ago

  @bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.

• Peter Chambers (@PJChambers6) reported 10 minutes ago

  @bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.

• Tina K Photography (@tinaKphotos) reported 11 minutes ago

  After over 10 years, I just cancelled my contract with @bt_uk and even if they make me post for the cancellation, I feel relieved. The most unapologetically incompetent service. Good bye.

• Tom Perry (@Tomp29193) reported 13 minutes ago

  @bt_uk I rang to cancel 3 weeks ago. The service stops friday with Sky taking over. They need the line reinstating to take over but your company (3 advisors & managers I spoke to) 0 have refused which is against Ofcom rules according to Sky. I need the line reinstated urgently please.