BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle, Northern Ireland 12/24/2024 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Downpatrick.

Loading map, please wait...
City Problem Type Report Time
United KingdomDownpatrick Total Blackout
United KingdomDownpatrick Internet
United KingdomDownpatrick Internet
United KingdomDownpatrick Internet
United KingdomDownpatrick Wi-fi
United KingdomDownpatrick Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • StokieNI Rick (@StokieNI) reported from Newcastle, Northern Ireland

    Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

  • fireboysmum Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland

    @bt_uk internet down Downpatrick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen2876 Stephen H (@stephen2876) reported

    @bt_uk Maybe. I think this is a general problem and you certainly need someone to look into it. At the moment I can add incoming calls to my Call Protect blacklist, but when I try to listen to junk voicemail messages, I get a few seconds of silence then it disconnects.

  • lircinema LadyinRed (@lircinema) reported

    @bt_uk morning seems we have been disconnected on DM before the problem was resolved, I’m not sure giving me a fix you think will work and then closing the problem down before I reply works? Or are you still trying to resolve the problem?

  • Sarahpr53090920 Sarah price (@Sarahpr53090920) reported

    @bt_uk Really?! Then explain to my why my Nan of 73 years widowed has been waiting over 5 weeks for a phone line! And had the complete run around from BT….. shocking/ non existent customer service!!!!!

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    @bt_uk The issue is the cabinet used to provide 70/20 after 3 years it was 50/10 and now so many people are on the cabinet it's 24/4. The engineer said the cabinet is full and BT really should be upgrading.

  • Kristofle1983 Kris Parker (@Kristofle1983) reported

    Phoned up @btsport told them I was struggling to afford it so they put my bill down to stop me cancelling. Now they have shoved it back up with out telling me. Lovely service.

  • KernowJordan81 Jordan (@KernowJordan81) reported

    @bt_uk Thanks for the copy and paste response. If you'd bothered to actually read my post, you'd know I already have ongoing complaints. I wasn't posting for assistance, I already know the issue, and I also know how unlikely it is that it will be fixed IF your engineer arrives tomorrow.

  • alexanderhart95 Alex Hart (@alexanderhart95) reported

    @bt_uk your broadband service is dreadful pay lot money for next no service, complained and try to get this sorted out numerous times and nothing ever gets solved i quite frankly think it’s appalling that in this day and age the internet service provide is inadequate for use.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    Sadly after a month @bt_uk fixed the internet. I'm left with 25 down and 4.5 Up for £60 a month. Their mini hub they provided gives 38/20 for £50 a month. I can't stream on that sadly. Why can't BT just install FTTP even the engineer said the cabinet is overloaded.

  • exiledswede89 Jas Isaksson (@exiledswede89) reported

    @bt_uk Hi BT! My ex has his broadband account in my name. I am outside the UK and your CS team will not help me because I am not using the phone number attached to the account. I am a domestic abuse survivor & would rather not have to deal with my abuser directly.

  • niamh_y_l Niamh ⁷ (@niamh_y_l) reported

    @bt_uk Followed the steps about sending help then landline number, nothing has been done about the issue. Landline and Broadband has been down now for 24+ hours. Unable to do work.