BT (British Telecom) outages and service status in Newcastle, Northern Ireland

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Fireboy'sMum💙 (@fireboysmum) reported 33 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

• 
  Rick (@StokieNI) reported 34 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giselle Brannan (@g15elb) reported 8 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?

• 
  @CyberHusky (@PetecoleO) reported 13 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  RichNotRich (@sideangleballs) reported 13 minutes ago

  @bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏

• 
  . (@SpawnSoul) reported 14 minutes ago

  How does one leave their contract with @bt_uk and their third world internet speeds? We have had five engineers out and the speeds are still slow. The worst ISP ever.

• 
  Owen (@OwenJBlanche) reported 14 minutes ago

  @bt_uk sort your Internet out been crap for over a week in our place

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 20 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Kristen Covo (@kcovophoto) reported 20 minutes ago

  @bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.

• 
  sue evans (@untidysue) reported 23 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

• 
  Alex (@valdowine) reported 24 minutes ago

  @bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.

• 
  pst (@sliverlodeone) reported 25 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.