BT (British Telecom) outages and service status in Newcastle, Northern Ireland

Problems in the last 24 hours in Newcastle, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle, Northern Ireland

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Fireboy'sMum💙 (@fireboysmum) reported 13 minutes ago from Downpatrick, Northern Ireland

  @bt_uk internet down Downpatrick

• 
  Rick (@StokieNI) reported 31 minutes ago from Newcastle, Northern Ireland

  Wtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gizmo (@Gizmo83508413) reported 5 minutes ago

  @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

• 
  🤓 Julie 🤓 (@JulieNobbs) reported 7 minutes ago

  @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

• 
  Grub Street Publishing (@grub_street) reported 7 minutes ago

  @bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE

• 
  Ann Merrigan (@MerriganAnn) reported 7 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Mark Haynes (@IQuitMuskspace) reported 8 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  Tracy Kydd (@injuredcyclist_) reported 15 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  francois clerc (@clercdesign) reported 16 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!

• 
  Stockport871 (@stockport871) reported 16 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Ann Palmer (@AnniePShoreham) reported 16 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Susan Trechka (@SueTrechka) reported 18 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.