BT (British Telecom) outages and service status in Downpatrick, Northern Ireland
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Downpatrick, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Downpatrick, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downpatrick, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Downpatrick, Northern Ireland
Latest outage, problems and issue reports in Downpatrick and nearby locations:
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Andrew Millar (@Meelar69) reported from Glastry, Northern Ireland@bt_uk are there problems with BT email? I can't seem to get logged in.
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Robbie Lowey💙💛 (@robbielowey) reported from Ballynahinch, Northern Ireland@btsportfootball @btsport @YouTube the streams are crap.... I have the bt sport app with my mobile contract and there all ******* shite
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Rick (@StokieNI) reported from Newcastle, Northern IrelandWtf is @bt_uk cold call knocking on my door to ask how my internet is instead of just texting me a feedback link? They literally text me today as well about my digital phone service being activated, was eating my bloody fish and chips as well. Bastards.
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Fireboy'sMum💙 (@fireboysmum) reported from Downpatrick, Northern Ireland@bt_uk internet down Downpatrick
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Paddy R (@paddyr650) reported from Portaferry, Northern Ireland@bt_uk Absolutely awful service from BT. Forced my mother to change to a clearly inferior VOIP home phone which was again down today along with her broadband for over 3 hours today. This left an elderly pensioner with no phone or means of communication. Totally unacceptable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Mumby (@mumby83) reported@bt_uk what on earth is going on with account. I can’t sign in anywhere
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
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Andrhu (@ALivMusico) reportedApparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue
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Ian Robson (@GFX2001) reported@bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).
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Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming
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Emma (@em_doapsi) reportedWhoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.
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John Richards (@Johnty14) reported@bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Faye Carter (@FayeLcarter) reported@bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging
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DebP (@dyson123) reported@GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?