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BT (British Telecom)

BT (British Telecom) Outage Report in Bourton on the Water, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bourton on the Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bourton on the Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Bourton on the Water, England

Latest outage, problems and issue reports in Bourton on the Water and nearby locations:

  • MrMarkHarris
    Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Njdecorating
    Nick Jones (@Njdecorating) reported from Witney, England

    @jimkim123 @BTCare @bt_uk Hi James hope you are good. We had a really bad experience with @BT. Moved into new house almost 3 years ago and it took 4 months to get our broadband working . Constant lies and being fobbed off with excuses. We are moving over to @Vodafone broadband next week. 1/4 the cost

  • SwindonTownFans
    Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Iainwin
    I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PolkawNHS
    PolkawNHS (@PolkawNHS) reported

    @bt_uk Hi . To be honest @virginmedia picked up the phone first so we have now booked in the service with them. Let’s see how this one will go...

  • LeanneSmith29
    Leanne Smith (@LeanneSmith29) reported

    @bt_uk I’m due a manager to call me regarding a complaint but I’m still waiting for someone to ring, can you look into this please?!

  • s4ddique
    Sid (@s4ddique) reported

    @bt_uk Every other service, agency, company or provider I know responds to complaints, acknowledges, apologises and at times states how they have handled the complaint. Why does @BTGroup not do this? How do I know the complaint has been handled/ looked into at all?

  • JaneJjmack
    Jane Mackenzie (@JaneJjmack) reported

    @virginmedia still waiting for info on how to cancel my service you’re ignoring me. Customer service appalling. Transferring to @bt_uk at end of month. You need to support me to cancel with you

  • crockliffe
    claire rockliffe (@crockliffe) reported

    @bt_uk Do you deliberately try to make life difficult for a a home move - twice you have messed it up - and I moved a month ago. I still have no service and now you have just sent me an email saying you are sending the equipment.... to my OLD address. How is that helpful exactly?

  • janexwaldorf
    jane mason (@janexwaldorf) reported

    @bt_uk There has already been 13 missed appointmejts. TWO last week. How long can you keep telling me its happening and then it doesnt happen? Its never ending.

  • CannNicola
    Nicola Mc Cann (@CannNicola) reported

    @bt_uk is there any possibility that the credit I am meant to have on my account is actually applied. 3rd bill and 3 customer representatives later all with the guarantee that it will be sorted.... it hasn’t

  • telfordmon
    Telford Mon (@telfordmon) reported

    @bt_uk Double the speed online which is obviously wrong. The correct result is in the bt app. These speeds are after i factory reset the hub. Should this solve my broadband issues?

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Antiantifaists
    Tightheadtyke (@Antiantifaists) reported

    @bt_uk Well you’re becoming greener by not providing services due to incompetent customer services