BT (British Telecom) Outage in Carterton, Oxfordshire, England

@btbusinesscare Yet again our internet has gone down even send us a text saying @BTOpenreach has fixed the problem on the line so clearly not fixed!!

@btbusinesscare Well we keep getting down time every time it rains here think engineers need sending out and sorting out the junction boxes in Down Ampney!!

@BTCare @btbusinesscare Come on BT Care we’ve had no reply today from you and now the line is up and down like a yo-yo it’s awful service.. how about connecting up the village with fibre @BTOpenreach

@BTCare we’ve had no care from you called you yup and had no care and we have no internet nor people can call us it’s piss poor and would hope your service would be better but that’s what we’ve come to expect from a poor service! We’re share holders too! Sort it soon!! Please!!

@BTCare Yes I do. There is no point in pursuing this as BT have already told us it is not commercially viable to replace the existing service, we are a bit too rural apparently.

@BTCare Look at the call outs you have had for the village of Fernham. It’s been an issue for over 9 years. No fibre, failing copper from the exchange and not enough lines for all villagers. Ask @edvaizey he excels at ignoring the issue @FernhamBroadban

@BTCare 25 years as a customer. I’ve been treated poorly. The only resolution which can be given a timescale you might actually adhere to is closing my BT account. Shocking.

@btbusinesscare Service shoddy - account restricted due to a BT and Openreach problem - order nw phone line and still waiting for installation and BT have charged for installation and 3 months rental from January- no line installed - no equipment delivered for the installation ...😡 pathetic!!

Just seen one of the worst red cards ever . #regensburg #germanfootball #btsport

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK Thanks Chris but as previously requested. Due to how bad this experience has been and the lengthy complaint I have. Can whoever call me at 5 as I have A LOT to discuss, over 2 hours worth of ranting about the last 6 months of horror I’ve had to deal with due to your company

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK follow and share this far and wide to show any customer why NOT to choose BT and go with another provider. Ongoing problem since September 2018. Illegal switch selling and many more problems.

@tris2506 @BTCare I had a web chat with someone a week ago. They asked if there was anything else they could help with then IMMEDIATELY disconnected. #poor

@btsport @Joe_rodon Too bad that the player who's being reported to be have progressed so brilliantly under Pep blatantly dives. Good reflection on the manager #dirtycheat

@RCameronMMA @btsportufc @btsport @ufc @UFCEurope @danhardymma @GamebredFighter @Leon_edwardsmma @TheProspectMMA @One_Punch @BryanLaceyMMA @JohnGoodenUK Place was a joke like, **** knows how it takes so long to serve 15 people or so some pints! 😅

Continued abysmal service from @btbusinesscare, rambling voicemail message which seemed to be almost entirely blaming me for not noticing they had stopped taking my money and transferred my account without my permission or notifying me. Madness. Businesses PLEASE AVOID BT.

Four months in and @btbusinesscare are STILL billing us incorrectly for problems it took them WEEKS to sort out. It’s so seriously frustrating it almost makes you want to cry.

Just had the most RUDE agent online chat with @BTCare called Pratysha - told me something and then disconnected the chat. Terrible service. Funnily enough no service quality came up afterwards, or option to save the chat. I am aghast.