BT (British Telecom) Outage in Carterton, Oxfordshire, England

@jimkim123 @BTCare @bt_uk Hi James hope you are good. We had a really bad experience with @BT. Moved into new house almost 3 years ago and it took 4 months to get our broadband working . Constant lies and being fobbed off with excuses. We are moving over to @Vodafone broadband next week. 1/4 the cost

@btbusinesscare Yet again our internet has gone down even send us a text saying @BTOpenreach has fixed the problem on the line so clearly not fixed!!

@btbusinesscare Well we keep getting down time every time it rains here think engineers need sending out and sorting out the junction boxes in Down Ampney!!

@BTCare @btbusinesscare Come on BT Care we’ve had no reply today from you and now the line is up and down like a yo-yo it’s awful service.. how about connecting up the village with fibre @BTOpenreach

@BTCare we’ve had no care from you called you yup and had no care and we have no internet nor people can call us it’s piss poor and would hope your service would be better but that’s what we’ve come to expect from a poor service! We’re share holders too! Sort it soon!! Please!!

@BTCare Yes I do. There is no point in pursuing this as BT have already told us it is not commercially viable to replace the existing service, we are a bit too rural apparently.

@BTCare Look at the call outs you have had for the village of Fernham. It’s been an issue for over 9 years. No fibre, failing copper from the exchange and not enough lines for all villagers. Ask @edvaizey he excels at ignoring the issue @FernhamBroadban

@BTCare 25 years as a customer. I’ve been treated poorly. The only resolution which can be given a timescale you might actually adhere to is closing my BT account. Shocking.

@bt_uk It's working but it's really crackly, like a radio with bad signal. When playing my Xbox I get kicked offline every time the phone rings as well. This specific problem hasn't happened before, but we have had weeks in the past where the wifi keeps dropping.

@bt_uk Blue for 5 mins then goes to orange...it was fine during the night, but due to this I can't stream and it's horrible...and yes I am extremely angry

@virginmedia Sorry Virgin Media. It's not you who I am angry with it's @bt_uk @btsport who I am angry with. I meant to him to cancel BT Sport and sign up for Sky Sports.

@bt_uk That I have been paying over the odds for months for my service and am not able to renew my contract at a rate you are offering to others.

@bt_uk I’m in touch with the resolution team but need you to realise how bad it is. It’s sky sports and bt sports, the power line are not fit for purpose for these channels and I think that should be made clear before buying them!

@bt_uk I’m not on Sky, I’m a bt customer. I’m not able to access Bt player either.

@bt_uk I'm a bit confused at what it's telling me. A search of that order number on my emails doesn't show me anything. I want to cancel my services when the contract finishes.

@bt_uk Repeatedly, and I called again yesterday. Again, fobbed off, again told someone will call or has called when they haven't. Appalling customer service

@TomWatts_09 @btsport ******* Furys prediction was nearly spot on 😂

@barnsfunbus @btsport @sky Your not wrong had nothing but grief and they continued to take my money long after account was cancelled, @sky will soon be offering btsport as part of they’re package so you won’t have to deal with that awful company at all