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BT (British Telecom)

BT (British Telecom) outages and service status in Bilton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Bilton, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 25, 6:50 AM GMT+1.
  • 75% Internet (75%)
  • 25% Phone (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bilton, England

The most recent BT (British Telecom) outage reports came from the following cities: Nuneaton, Coventry, Royal Leamington Spa, and Rugby.

CityProblem TypeReport Time
Nuneaton Internet 5 hours ago
Coventry Internet 14 hours ago
Royal Leamington Spa Internet 11 days ago
Rugby Phone 21 days ago

Nearby cities with recent reports

Nuneaton

1 recent signals

5 hours ago
Coventry

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilton, England

Latest outage, problems and issue reports in Bilton and nearby locations:

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport your online support is appalling.

  • therobbyrobster
    Robin J Burford (@therobbyrobster) reported from Royal Leamington Spa, England

    Day 6 with nothing from @bt_uk let’s hope we don’t get let down today or else myself and @becbluec4 will have to move back out and leave the teenagers to it .....#customersatisfaction #nointernet #purge #freeforall

  • andycparsons
    andrew parsons (@andycparsons) reported from Bedworth, England

    @btsport Sutton incredibly rude to the visit on the sofa then, made for uncomfortable viewing, glad the young lad kept going trying to get his point across

  • MrE1487
    Mr E (@MrE1487) reported from Coventry, England

    @btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

  • IamKimTucker
    Kim tucker (@IamKimTucker) reported from Coventry, England

    @btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • stevegoodman
    Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

  • RichardGledhill
    Richard Gledhill (@RichardGledhill) reported from Lighthorne, England

    @bt_uk Hmm, so you've done exactly what I asked you not to do which is just send me a link to the help page which has no web chat on it...

  • DeanCoxj
    Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk there is a WiFi Outage in the Kilsby area CV23 8YG we have had no WiFi since Wednesday can I have an update in a tweet don’t send me links as I can not do anything with them as no WiFi, we just need an update on the works I have reached out loads and have been ignored

  • kallybisla
    Kally Bisla (@kallybisla) reported from Coventry, England

    Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

  • JEtchells88
    FI Hornet Joe (@JEtchells88) reported from Coventry, England

    It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??

  • whitepuggy
    Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • satyapd69
    Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • richbishop
    Rich Bishop 😷 (@richbishop) reported from Cawston, England

    @virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!

  • SkyBlueJay
    Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • brettlonsdale
    brettlonsdale (@brettlonsdale) reported from Shawell, England

    @bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!

  • lewis14cliona
    Cliona (@lewis14cliona) reported from East Haddon, England

    Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

  • motoringjourno
    Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • TheNatashaDulay
    Natasha (@TheNatashaDulay) reported from Whitnash, England

    Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,

  • Ryan_FMTeacher
    The FM Teacher (@Ryan_FMTeacher) reported from Coventry, England

    @bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Thanks. I have tried that. Three times. Doesn't work

  • KG40332532
    KG40 (@KG40332532) reported

    @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

  • Johnty14
    John Richards (@Johnty14) reported

    @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Did you read my message correctly? I do not have signal to call!

  • Ang_ryScotsman
    Angry Scotsman (@Ang_ryScotsman) reported

    @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

  • karenbadcock
    Karen Badcock 🕷🇦🇫🇺🇦 (@karenbadcock) reported

    @bt_uk is it possible to speak with someone about serious internet issues in surrounding areas since major roadworks began? I also have a router to return - how is best? Thanks.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!