BT (British Telecom) Outage Report in Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Telford |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Shrewsbury |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie
(@elliejelly101) reported
@bt_uk hi, is your online chat support still available? I tried calling but was on hold for 20 mins and transferred to three departments before the line went dead 🙄 thank you!
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The Hall of Ross
(@VenomlyCarnage) reported
@alliburkephoto @bt_uk @gigaclear Same, I've had 4-5 engineers around in the past year or so, it's a temporary fix as a few days/weeks later....back to the basic problems while paying £140 a quarterly!!
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Widdy
(@StuartWiddowson) reported
@bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.
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Mark
(@malongoman) reported
Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT
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Chanel
(@shantili_milli) reported
@bt_uk Internet down. Told to turn on mini hub for keep connected promise however this was faulty last time. Can u send me a new one ASAP? Working from home you see.....
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Jack Bevan
(@JackBevan16) reported
@bt_uk been without broadband for 6 days now, with little to no communication from you as to when and how our fault might be fixed. Great way to treat students doing online learning during a national lockdown
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Simon Beattie
(@simon_beattie) reported
@bt_uk I have had two calls this morning, apparently from you, telling me there is a problem with my internet. I have no idea if the calls are legitimate or not. As far as I can see, it is working properly. If I have a problem, I will contact you.
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Mark
(@malongoman) reported
Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is they're saying is as a valued customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT
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Paul Newell
(@garsynewell1) reported
@Yorkydavy @bt_uk Same issue here. Engineer due today between 9:00 - 11:00 nobody turned up. Helpline say no engineer visits due to Covid, no phone call, no e-mail, nothing on the website or on my order online.
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk Hi. I received 2 calls today saying it's from BT. Caller told me I will not be having internet connection for 24 hrs then preceded to ask me about how I pay my bills, if I do online banking etc..I put the phone down. The num is: 042738704089. From Pakistan. Was this BT?