BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 06/06/2025 03:05

June 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury E-mail
United KingdomShrewsbury E-mail
United KingdomTelford Phone
United KingdomShrewsbury Internet
United KingdomTelford E-mail
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • himhim19599279 Average BT Hater (@himhim19599279) reported

    @bt_uk my dearest garry. The wifi box itself is extremely new? i've had the same horrid speeds for so long. Your company just isn't remotely good. thats why every single reply i see is so negative.

  • katenoblett Kate✨ (@katenoblett) reported

    @bt_uk Thanks that page is completely useless it doesn't have my issue on it at all

  • blukeryy DH (@blukeryy) reported

    @GISALEGEND @bt_uk @MartinSLewis Down the road they’ve started to. Probably be a fair while till they get to my road. We’re on the fastest we can get currently.. it’s crazy lol.

  • 99hamdan99 Hamdan T Saad (@99hamdan99) reported

    @BoxingKingdom14 @btsport @jakepaul Knock down

  • TheAnimalDisco Melissa Blease (@TheAnimalDisco) reported

    Credit where it's due: @bt_uk have gone above and beyond customer services standards to make sure my mum's phone service remains uninterrupted during her home move this Thursday - can't thank them enough 🙏

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    @SkyUK I'm happy I left. @SkyUK took 2 years to fix a line fault? I wouldn't say that was award winning. I now pay a little extra to @bt_uk and receive a fantastic service. It never goes below the speeds I pay for, and it works!

  • ArchieJ35729086 Archie Johnstone (@ArchieJ35729086) reported

    @bt_uk Another display of Bt incompetence.. waiting for over 4 months for my Neighbour to get a connection from my land. 4 appointments booked by them to come out and do connection 4 no shows. Really poor show and they still have to do it...pathetic.

  • StevieNo3 Steve Moore (@StevieNo3) reported

    @bt_uk It's BT, the service has switched to Hybrid Connect as there's an issue at the exchange. The fault has been closed twice without being resolved, the current open one has been "running" since 20 Feb.

  • Lemonybubble Nico Molfino (@Lemonybubble) reported

    @btsport Fix your ****, stop charging people for your broken *** app. No wonder you had to sell...

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @ShaVerZ_ @SkyUK @bt_uk Sky don’t fix line faults, Openreach do as its their network. When you moved from Sky to BT you stay on the same line you just pay a different provider for the same broadband. I’m not surprised its never gone down because the fault was resolved? ********