BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 12/04/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattIPv4 Matt Cowley 🎃 (@MattIPv4) reported

    @bt_uk y'all okay? Just had the broadband die, and y'all help pages are completely scuffed too...

  • jdabXO Jamie Dąbrowiecki (@jdabXO) reported

    @bt_uk Been having constant service outages over the past 12 hours or so - the status page appears to be broken so I cannot check. Are there any known issues in the EX9 area?

  • MattIPv4 Matt Cowley 🎃 (@MattIPv4) reported

    @bt_uk I would check that page, but as I said, y'all's help pages are scuffed. The raw HTML loads, but all the JS/CSS is redirected to a maintenance page...

  • WelshSpur07 Kevin (@WelshSpur07) reported

    @ItsWhitehouse @btsportfootball @btsport Still the same despite a couple of calls. I’m changing to Virgin 360 on Saturday so I’ve got fingers crossed this may help…

  • Burger18759609 Burger (@Burger18759609) reported

    @btsport can you open DMs with me please? I’ve got a problem I need help with

  • Janeoriel Jane Oriel (@Janeoriel) reported

    @bt_uk Hey, internet's been rough all week and is now less than 2 NBS so I can't work. Can't even listen to @TheNewsAgents podcast that you sponsor. Everyday I hear "BT Means Business" as their promo message. Not feeling it right now. Can you help please?

  • InsanityOutside Political Corruption is Rife (@InsanityOutside) reported

    @bt_uk Public displays of willingness to help do not wash. I’ve been through the whole process and the entirety of BT & Openreach are not interested because it’s ‘above’ your minimum guaranteed speed. It’s about time more people publicised their disgust. But on a personal level, thanks.

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 70 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT

  • Lush16 Linda J (@Lush16) reported

    @bt_uk Hello @bt_uk @WeAreOpenreach is there anyone at home? I’ve had no landline for a month - intermittent broadband when I’m paying for a premium package! Can someone senior help me! Please request my DMs #poorcustomerservice #philipjansen #pleasesomeonehelp

  • InterUranus Inter Uranus (@InterUranus) reported

    @BenCrellin Cancel @skytv & @btsport it's the only sensible thing to do.