BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 04/24/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley, Shrewsbury, Telford, Market Drayton and Ryton.

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City Problem Type Report Time
United KingdomBroseley Internet
United KingdomShrewsbury Internet
United KingdomTelford E-mail
United KingdomShrewsbury Internet
United KingdomShrewsbury Wi-fi
United KingdomMarket Drayton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bogosan21 BogoSan (@bogosan21) reported

    Shame on you @btsport @bt_uk @btsportufc for making us pay 20£ for #UFC257 and in return you give us the lowest quality ever on Bt App.. Never again will buy a PPV with you guys.. Shame on you

  • Krayzeeali Da Zed (@Krayzeeali) reported

    @bt_uk come on man! I'm having sooo much trouble with yourselves, I'd rather just a refund

  • archietaylortv Archie Taylor (@archietaylortv) reported

    @DanielBoulton20 @btsport Can you link me it, same issue happening to me

  • Andrewpow101 Andrew Powell (@Andrewpow101) reported

    @bt_uk @peterboyle_ Why is it not working on bt box office on a by box

  • PaceyRLC Daniel Pacey (@PaceyRLC) reported

    @ufc #UFC257 @btsport what a waste of money that was, the whole card was shite, total and utter waste of money. Never again will I pay for a ufc fight.

  • peterboyle_ Peter (@peterboyle_) reported

    @bt_uk There doesn’t seem to be an office app on TVs I tried looking for one. It just won’t let me sign in the fight was advertised on the app

  • JacobDuck steveduck (@JacobDuck) reported

    @btsport anyone help? Setup bt sport account but CANNOT see how to watch the ufc liveHELP

  • CraigDB85 Bald Brian Ortega (@CraigDB85) reported

    @bt_uk @peterboyle_ I purchased online to view on my sky box, still not working!

  • gazzhind gary (@gazzhind) reported

    @xMartins91 @btsport @btsportufc Dumb as **** man

  • lewis_rob92 Lewis Robinson. #UsUnited (@lewis_rob92) reported

    I’ve paid for the fight and logged in on my tv and it’s just showing a grey screen. How can I fix this I’ve paid £20 when I could’ve just streamed it for free @btsport