BT (British Telecom) outages and service status in Telford and Wrekin, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 11, 9:27 AM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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Telford Memories (@TelfordMemories) reported from Madeley, England@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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David Hickman (@DavidHickman87) reported from Wellington, England@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Andrew Ball (@andrewball01) reported from Telford and Wrekin, England@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Han (@HanBid) reported from St. Georges and Priorslee, England@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Adam Jones (@AdamMJones_) reported from Shrewsbury, EnglandSeems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, EnglandAnother @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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Sarah Owen (@owenblue89) reported from Telford and Wrekin, England@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.
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TechbooUK 🔥 (@techboouk) reported@bt_uk Your service is so trash that I'm gong to pay off my subscription and find another provider. Twice in the past three months you have messed with my account, first time took six weeks to resolve and today yet again its gone down. Utter trash.
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.
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T 🏴 (@mr_tjc) reported@btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.
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Helen Wakelam (@HelenWakelam) reported@bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste
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Colin Burns (@ColinWBurns) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Spineless from those who did the damage. Whatever happened to being honest and owning up to one’s mistakes?
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madmax889 (@madmax889) reported@bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.
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Carl Meah (@MeahCarl) reported@bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!