BT (British Telecom) Outage Report in Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Taylor-Moore
(@StephenTM918) reported
Currently over 20min on hold to both @bt_uk and @virginmedia trying to change my install date with one and cancel my service with the other. Both of which should take 3 clicks on a website; Virgin doesn't offer the option online and BT's one is broken...
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R Hurst
(@hurstyruth) reported
@OpenreachHelp @bt_uk Paying for a service they aren’t getting. Apparently all down to you @WeAreOpenreach
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Curtis Jobling
(@CurtisJobling) reported
@bt_uk Hi there. Having terrible trouble failing to receive emails from certain business contacts (that I KNOW of) to my BT email account. Never happened before. Checked spam, blocked and safe senders etc. Nothing works. Hope you can help.
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10 Beer Bottles
(@10beer_bottles) reported
@bt_uk seriously had the WORST customer service! 1 engineer came out said he couldn't do the job but reported I wasn't in. 2 appointments cancelled, now a no show!! I can't trade without WiFi! Will they pay loss of earnings? Doubt it!!
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Luke Moore
(@LukeMoo63563413) reported
@bt_uk having real trouble getting an update for my fibre2 broadband. Been waiting since August last year and been getting nowhere on the phone. Can you please help?
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Vereran
(@tommo06515335) reported
@bt_uk I had no end of problems with you when I moved in January , in what should have been a simple move? It took 10 weeks to get sorted?? But it appears not!
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Phill Weaver
(@Phillwe) reported
Help @bt_uk shocking customer service! Third failed attempt to have home tech check visit today, and far I’ve had to make 8 calls trying to sort this out
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Curtis Jobling
(@CurtisJobling) reported
@bt_uk I have Kaspersky. However, that doesn't act as a firewall, that's there as an antivirus. I have no problem accessing my email account. The problem is you (BT) appear to be arbitrarily deciding valid emails are SPAM and I never see receive them to decide for myself.
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Curtis Jobling
(@CurtisJobling) reported
@bt_uk Done both of those things, Laura. Spent the morning on the phone with clients and their emails are working fine. They're replying to MY emails but I don't get replies. Seems your BT service is writing them off as Spam without even sending it to my Spam folder. Can you fix this?
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Bertie Windsor
(@Bertie002) reported
@bt_uk we have spent 3 hours on the phone morning, even with one of you colleagues putting the phone down on us. Massively disappointed with the service.... And still no answer if I can have a new mini hub!