BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 10/24/2025 07:45

October 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford TV
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Phone
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MixedRaceSpur Andrew (@MixedRaceSpur) reported

    @bt_uk Audio issues on @btsport ESPN

  • harvey1210 Harvey Cohen (@harvey1210) reported

    @AllisonJaneSmi2 @btsport fix it please

  • walsh_the_wise1 Sean Walsh (@walsh_the_wise1) reported

    @btsportfootball sound issues with BTSport/ESPN Ch423? Anyone else ? #COYS #EuropaLeague

  • w1llthfc Will 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸 (@w1llthfc) reported

    @btsport can you fix your audio on the espn hd channel

  • RSonny33 RS33 (@RSonny33) reported

    Has anyone else got audio issue ls on ESPNHD? @btsportfootball @btsport #THFC

  • DickieDunc Rich Owen (@DickieDunc) reported

    @btsport - Sound problems on BT/ESPN??

  • NikhilPatel_1 Nikhil Patel (@NikhilPatel_1) reported

    @btsport all white noise coming from your channel. Please fix this asap #TOTDIN

  • BullitC BullitCrayford (@BullitC) reported

    @btsport what's the issue with the sound for the Tottenham game?

  • PaulMcAsey Paul McAsey (@PaulMcAsey) reported

    @Biffa84 @btsport Yes. HD channel bad. Non HD channel fine.

  • kbud1006 Karen Buddle (@kbud1006) reported

    @AlasdairGold Have tweeted @btsport ,the sound is awful.....husband might have to commentate......😩