BT (British Telecom) Outage Report in Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury, Broseley, and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Internet | 2 days ago |
|
Telford
|
Internet | 2 days ago |
|
Shrewsbury
|
TV | 4 days ago |
|
Telford
|
Internet | 7 days ago |
|
Telford
|
Internet | 7 days ago |
|
Telford
|
Internet | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Adam Jones (@AdamMJones_) reported from Shrewsbury, EnglandSeems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, EnglandAnother @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Sarah Owen (@owenblue89) reported from Telford and Wrekin, England@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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David Hickman (@DavidHickman87) reported from Wellington, England@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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Han (@HanBid) reported from St. Georges and Priorslee, England@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Andrew Ball (@andrewball01) reported from Telford and Wrekin, England@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Telford Memories (@TelfordMemories) reported from Madeley, England@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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𝘿𝙖𝙫𝙞𝙙 🏴🇬🇧 𝐑𝐈𝐏 𝐇𝐚𝐧𝐤 💔 (@dtcb67) reported@bt_uk I've added notes to the complaint twice, no one has tried to call at all. Luckily I took screenshot off your website of my complaint so it's not vanished for good even though one of your people decided to delete it completely rather than respond to it. I will DM the details
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JoppaRoad (@RoadJoppa) reportedWTF am I watching? Drone Racing League on @btsport This a sport? #Allianz #Drone
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Carol & Dean (@ServiceJunky) reported@bt_uk just received my first bill .. I have called you a couple of times to confirm what services I wanted and you have charged me for stuff I don’t want… how does this tie in with what Phil Jansen talks about making customer service brilliant?
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TheGamerShopUK (@TheGamerShopUK) reported@bt_uk Anyway services are back on now, thanks for you lack of help getting me back on 👍 let’s hope I don’t have my last month with you with laggy internet like it has been since I’ve been with you even though I’m paying for full speeds, because you won’t be getting the last bill if so
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El_Poderoso (@ronanodowd) reported@JamesHorncastle @btsport Was never going to happen with the 2 and then 3 foreigners rule.
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Matthew Bagatta AssocRICS (@mvbagatta39) reported@bt_uk is the phone line having issues in Beckenham Kent?
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VFL Ronaldinho (bjhowe18) (@Bradleyhowe18) reported@btsport @englandcricket for **** sake. Head in your hands full of worry dragging it out again scraping a draw. Your ******* ****! Press and tv will praise England. Don’t know why. Your rubbish and biased.
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G (@rivereskimo) reported@bt_uk All sorted thank you. Managed to speak to someone who sorted the issue. Probably the best customer service I’ve had had with BT
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Prime Irrigation (@PrimeIrrigation) reported@bt_uk My bt is still down engineer due in 5 days, took several calls and countless messages to try and get my mini hub turned on. Your automated phone diverting customers to a BOT is rubbish.
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russ (@chef_kcc) reported@btsportcricket shame couldn't watch the recording of the live action - yet again recording cut off before the finish. Anyone else having this trouble with awful @bt_uk tv box?