BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 05/14/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford, Broseley and Market Drayton.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    @tomball2 @tescomobile @bt_uk Sorry to hear this Tom. We went through this recently. There’s such a mixed bag of processes. The trouble is the worst experiences overshadow all the good ones. Hope you get this all resolved.

  • TheWobblyGamer The Wobbly Gamer 👀🎮 (@TheWobblyGamer) reported

    @Dirtypawz__ @bt_uk I either have to pay £900 to cancel the account or keep paying £130 a month, I’ve been made redundant in the last few months and can’t afford either options

  • BenweeksTCE Ben (@BenweeksTCE) reported

    @bt_uk absolutely disgusting service today from bt cables left over the floor socket left on the floor and live cables hanging out of the socket. They refused to send someone back to fix it until late next week. I recommend that no one ever uses bt

  • sramsay6 Stewart (@sramsay6) reported

    @bt_uk can you actually speak to a human being at BT? My internet has gone down and your texting me to tell me you’ll fix it by 03/05/23. I work from home and that is not good enough! What an appalling service you provide.

  • davidevanlloyd David (@davidevanlloyd) reported

    @BTCare are useless!!! In every possible way. Appalling service with my old email

  • I2Carter Ian Carter (@I2Carter) reported

    @bt_uk It is now 5 days since my broadband has been off and there seems to be no urgency to fix it, my wife works from home and can’t do her job because of this, I’ll be returning to Virgin as soon as I can.🤬🤬

  • AL89286436 The Devils Advocate (@AL89286436) reported

    @bt_uk Your call handlers are all lovely and polite, but the can not resolve the issue. (check the call log history)

  • TheWobblyGamer The Wobbly Gamer 👀🎮 (@TheWobblyGamer) reported

    @Dirtypawz__ @bt_uk Yeah but due to an account issue (basically my sister had the account and we put it in my name) they won’t do a check on myself and won’t let me change the account to my name so they can do a check.

  • GemmaRed1805 Gemma Redmond (@GemmaRed1805) reported

    @bt_uk I am a new customer and awaiting set up. I keep receiving emails saying to claim my free gift of the cash back card but when I log on it says there isn’t one there? I’m confused? How do I claim?

  • ryanmassive11 ryan (@ryanmassive11) reported

    @TotalFootyTip @btsport Would never pay for there tick box crap