BT (British Telecom) Outage Report in Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
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| Telford |
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| Shrewsbury |
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| Shrewsbury |
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| Shrewsbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DrewMerson
(@DrewMerson) reported
@bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.
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Michael Stephen Day
(@integraps) reported
Annoyed with @bt_uk who have put back the installation of fibre to Integra Towers until 16th April from today. The fibre has been installed to the property but now weeks before they can apparently connect it. #FAIL
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Geoff Ramm
(@GeoffRamm) reported
Does anyone at @btbusinesscare @bt_uk care enough to contact me as I am currently right in the middle of some shocking cx customer service right now. 19 years in business today - you always know how to screw things up
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Gemma T
(@gtrowb1) reported
@bt_uk I’m a new customer starting from scratch. Ideally I’d like to have my router delivered to my current address to take to my new one. Is that possible? Will need internet ASAP after move-in to WFH
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Unitec Communications Ltd.
(@LtdUnitec) reported
@btbusinesscare Been trying to get a refund on a Bband overpayment for nearly 3 weeks. Spoke to an advisor yesterday who said he would ring back this afternoon and he rang at 09:30 and then again at 17:56 for one ring. Can someone help as the refund would come in handy right now
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Kelly Abraham
(@motherbear101) reported
@bt_uk They plead ignorance but it can’t just be a coincidence that every time they are up a pole round here our internet starts going up and down like a yo yo
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Wayne (Wazza) Chivers
(@waynechivers1) reported
@bt_uk Part 2. I ring back and the system says it will be at least half an hour, as they are busy. Nice way to treat a new customer, I think this could be dead in the water before it starts.
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Jamal🇲🇦
(@JordanH66637331) reported
@bt_uk I just got off the phone to your customer service as I just signed up for your broadband and having problems with the connection and received the worse service
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--