BT (British Telecom) Outage Report in Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Newport and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Newport |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Paul Carnduff
(@pcarnduff) reported
from
St. Georges and Priorslee, England
@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Much Wenlock, England
Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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Debbie Ward 🌍
(@debbieward2000) reported
from
Albrighton, England
@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Wasim Ahmed
(@was3210) reported
@bt_uk hello, just bought £20 bt WiFi hotspot, payment has gone through and money takem, but received no email confirmation and can't login?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Mythoughts
(@katiejc_) reported
@bt_uk just a heads up here's bt's reply to a £354 bill to a oap going into the care of family- Hi Carol, I'm sorry I'm sure this was a shock for you. I can appreciate your circumstances, but if you cancel your contract without moving it, then cancellation charges are applicable
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psn NOO_ITZ_MIKEY
(@Mikeyladx) reported
@btsport please fix the app on mobile it’s only showing 12mins of the full smackdown show I watched it live but it cut of early so I missed the return of Finn ballor really annoyed been looking forward to it aswell🤬😡
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Scott Yates
(@motogpscott) reported
@bt_uk atrocious service! BT removed our phone number when we renegotiated our account to a BB account only without us knowing, impossible to get it re-instated, no-one can call us, we cant call out, ur Tech dept refused to put me thru to complaints saying that "ship has sailed"!
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JessicaJack
(@JessicaJackScot) reported
@btsport replay function broken. Replay for @WWE Smackdown shows old boxing matches. Please fix.
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Yamalenko
(@HummelsBESTever) reported
@bt_uk Maybe because other companies provide just as good service for half the price?
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Chris Gallarus💙
(@chris_gallarus) reported
.@bt_uk why have you closed the 2 complaints I have made without contacting me to say what you have done to resolve them. I have still not had a satisfactory resolution
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James Horner
(@jimbo_horner) reported
@bt_uk It is only had channels, I have looked apparently we have weak signal but I have free view next door without one of your boxes and it is working fine. I have lived here three years and your service is the only one we have had problems with
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Techie FPL
(@Techie_FPL) reported
@jkisthe1 @btsport Probably no harm in switching your router off, waiting a minute, then switching it back on again to see if that solves the problem even so.