BT (British Telecom) Outage Report in Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Market Drayton, Shrewsbury and Ryton.
City | Problem Type | Report Time |
---|---|---|
Telford | Internet | |
Market Drayton | Internet | |
Shrewsbury | Wi-fi | |
Telford | Internet | |
Shrewsbury | Internet | |
Shrewsbury |
Community Discussion
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BT (British Telecom) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason S Wood
(@js_wood) reported
@bt_uk impossible to get through to customer services today, tried at least 4 times, being on hold for 30 mins plus for the line to go dead.. I’ve got better things to do than waste time calling BT.
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Kate
(@jmtd_DWG) reported
@bt_uk help - mum’s line down for a week. 85, lives alone (by choice) 100 yds from neighbours (phone lines also not working - ?10 houses in all). No internet, email or mobile signals - completely cut off. 85 alone unsteady on feet. Latest message no idea when fixed - really !?!
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henri mccarthy
(@Herni_mac) reported
@bt_uk Hi Dee. No not fixed unfortunately. They closed the lane yesterday for repairs said they would be here again today. But @openreach didn’t show up to fix it, again.
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Robbo
(@lovelifefamfrds) reported
@bt_uk - how not to value your employees. 25 years service for my wife and got a certificate. FFS. Money before employees. Shameful
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Serena Marchetta
(@SerenaEvelyn) reported
@bt_uk Hi Aisling. Thanks for your reply. I don’t know my landlord number unfortunately. I managed to get through to an adviser on your helpline who told me that it is an area issue. Really hoping it will be resolved soon as I have been without internet for the last couple of hours.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk why is it now 6 months since you promised to fix my phone line in 5 days ?
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Sue Roberts💙
(@Goonergirl50) reported
@bt_uk 1/2 Rang today to ask for an engineer to go around but was told she would be charged. I also asked to speak to someone to complain but was told that I would be told the same. I am unable to help physically as I live 250 miles away. Contacted Ofcom registered a complaint
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NubianQueenBee
(@BeeNubian) reported
@bt_uk you promise to provide internet service and telephone but you are refusing to call me to fix my problem . You are in breach of the contractual agreement we have. I have been DM you for last 3 hours but no joy so far @Ofcom any advice?
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NubianQueenBee
(@BeeNubian) reported
@bt_uk my internet is not working 😩😩😩
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Kettrough
(@kettrough) reported
@bt_uk why has my WiFi been down for over 7 hours??