BT (British Telecom)

BT (British Telecom) Outage Report in Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford and Wrekin, England 11/02/2024 17:40

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury, Broseley and Market Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomShrewsbury TV
United KingdomShrewsbury Phone
United KingdomBroseley Phone
United KingdomMarket Drayton Wi-fi
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KateNeaves Kate Neaves (@KateNeaves) reported

    @bt_uk Joke of the day How many engineers does it take to fix a drop in connection. 5 and just had to book another one as it is still not fixed.All engineers have checked internally. I’ve had new wires new router and socket the only thing left a new roof? MY FAULT IS EXTERNAL.

  • sheebe9 sheebe (@sheebe9) reported

    @bt_uk @oldbasingtweets You might like to sort out my problem. Been with BT for 2 years contract renewed 10th - different package. No internet since 1Oth told technical issue in area-rubbish! Daughter studying A levels exams next week hysterical as revision is online! In mobile all yesterday and today!!

  • speyquine Lucy D (@speyquine) reported

    @bt_uk there's a large broken branch leaning on one of your cables straining it near my house - where do I report? V windy here, N Sco.

  • cloveroverover Clover (@cloveroverover) reported

    @bt_uk Already checked. There are problems; there's no time frame for it being fixed. Problems last night too. Seems to be affecting people with different internet providers too.

  • Mouseyp89 Chris (@Mouseyp89) reported

    Austin Healey suggesting in every incident that a Saints player is likely “in trouble” as the very first comment is him showing his true colours. It’s pretty poor commentary impartiality wise, but also more importantly, this isn’t football… #LEIvNOR #btsport

  • kimfordyce kim⭐️ (@kimfordyce) reported

    @bt_uk No problem I have DM’d

  • criscros89 Christopher Crossan (@criscros89) reported

    @bt_uk as an employee of Openreach who took out a staff offer of broadband, end of January and had to cancel in May as it still wasn’t connected and now being chased for the return of equipment that I couldn’t use and did return some weeks ago! Someone needs to review this

  • tractionsoft Traction Software (@tractionsoft) reported

    @bt_uk Ultra Fast Fibre --> Ultra Slow Service. just been told can't connect fibre from pole across the road to house for 3 months! as they have to close tiny country rd for 1 hour! #bt #fibre @bt_uk

  • v8viva Gary Tunn (@v8viva) reported

    Austin Healey shouldn't be allowed to commentate when Leicester are playing.....saints player treads on a dandelion....."he could be in real trouble here......" @btsport @SaintsRugby

  • saphointe Gráinne McG (@saphointe) reported

    @bt_uk renewed BT contract for halo mid march. 11th June and still chasing fulfillment of order. Rang today & team still unable to resolve apparently as the order is still open. Unacceptable delays ré openreach. Complaint reopened - await update?