BT (British Telecom)

BT (British Telecom) Outage Report in Telford, England

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The latest reports from users having issues in Telford come from postal codes TF3, TF2 and TF1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Telford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Telford, England 12/09/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford and Newport.

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City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomNewport Internet
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Telford, England

Latest outage, problems and issue reports in Telford and nearby locations:

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamArmstead Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England

    @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

  • berniewestacott bernie westacott (@berniewestacott) reported

    @btbusinesscare Any reason why you don't have an email address on your contact options. I need to send an email explaining a problem and also to attach relevant documents. PS Your online Chat is slow - been waiting for a human after wading through your Virtual Assistant!👎

  • ali_forry Ali Forry (@ali_forry) reported

    @shomac28 @bt_uk Same here, by far the worst company I have ever had dealings with. Still makes my blood boil 3 years down the line 😤

  • pradaliama prada🏳️‍🌈 (@pradaliama) reported

    @bt_uk Hi, why am I able to cancel my internet (due to the price hikes) and then rejoin as a new customer on the original lower rate I was on anyway. It just seems like a lot of messing around!

  • LEE74656 Lee (@LEE74656) reported

    @bt_uk are losing a customer if they keep me waiting for internet and TV much longer. Activation is on the 2nd may but then how long until I get an engineer 😡. Another two weeks?!? 😡😡

  • AscendantDirect directAscendant (@AscendantDirect) reported

    @bt_uk Half way through what? Why’s my internet down

  • berniewestacott bernie westacott (@berniewestacott) reported

    @btbusinesscare Thanks, Vicky. As I'm currently trying to explain to someone on your Business chat, this is such a mess and so complicated that an accounts person is going to have to do some digging and then come back to me. Phone call this morning just went round in circles and couldn't fix it

  • Fiery40 Fiery40h (@Fiery40) reported

    @bt_uk Thank you, it didn’t help but we discovered the reason it wouldn’t list our details because it was a business ac (not that the website told us that, it just kept saying try later) We spent 1.5 hours on the phone sorting it out. I appreciate you following up, thank you

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @bt_uk Hi, again. I took out fibre 2 which started on Monday but i only get the fibre 1 speeds of 50 down, 9 up. We've had sky and vodafone before who could give us 18 up.

  • LymeCottageInd penny thompson (@LymeCottageInd) reported

    @bt_uk why was I told that my issue will be escalated & I would have my phone line that you mistakenly took away and my broadband up & running within 48hrs only to be told open reach can’t do it before 2nd May ? I really would like to know and why you removed my land line too ?