BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Madeley, Telford and Wrekin, England 12/05/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Newport and Kingswinford.

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City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomNewport Internet
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Locallemonltd Local Lemon (@Locallemonltd) reported

    @bt_uk Internet has been down for over 7 hours Bath UK. Please can we have an update

  • swimmumtaxi Bex (@swimmumtaxi) reported

    @bt_uk sadly 1 hr and 15 minutes on the phone to resolve an issue. Gets cut off from two operatives. Need to be put on a faster exchange, BT keep directing me to @OpenreachHelp who then bat it back to BT. Now closing my account after 26 yrs! BT really couldn’t care less! Sad

  • sam_phipps Sam Phipps (@sam_phipps) reported

    @bt_uk Hi, internet has been down in Hertfordshire since yesterday evening, was told should be fixed over night.. any update?

  • evie_brooks evie (@evie_brooks) reported

    @bt_uk hi can I have some help with an issue please? We have Brit box but don’t use it as it doesn’t work so need to cancel the subscription

  • stuartperks90 perkss (@stuartperks90) reported

    @bt_uk we have had no internet for a week and a half. With no sign of progress at all your customer support is also telling us to contact openreach directly isn’t it your job to do that? Openreach say contact your provider for faults outages. Please can we get some help! #awful

  • GRAllinson Geraldine Allinson (@GRAllinson) reported

    @bt_uk It isn't wireless issues!! Will DM you the info you require....

  • stotty74 Karl Andrew (@stotty74) reported

    @bt_uk BT must have the worst customer response times ever. On hold for 20 minutes after being disconnected a number of times, and waiting for online chat is estimated to be over 25 minutes. @unitedutilities answer their phones within 10 rings with fantastic customer service.

  • MyLifeAge Mark Cobain (@MyLifeAge) reported

    @Craig_Chard @EE @btsport Same problem as ever. Don’t know why they bother

  • L0GGED .G. (@L0GGED) reported

    @bt_uk can you confirm that broadband service is disrupted in the 0208 area for north East London?

  • katie_bennett7 Katie Bennett (@katie_bennett7) reported

    @bt_uk You sent me a text to say everything regarding my engineer appointment tomorrow will be confirmed in an email, as well as details of my complaint and compensation. I have had no emails at all from you - please sort it out. Worst service I’ve ever experienced.