BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Madeley, Telford and Wrekin, England 02/25/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Kingswinford, Telford and Broseley.

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City Problem Type Report Time
United KingdomKingswinford Internet
United KingdomTelford Internet
United KingdomBroseley Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveKarikas Dave (@DaveKarikas) reported

    @bt_uk No worries. Just checking that all is OK on my Broadband service to allow for WiFi calling. Are you able to check my line is able to adequately host WiFi calling?

  • TheLordofOttery Graeme G (@TheLordofOttery) reported

    @bt_uk Losing patients with BT, been 2 months since I ordered Fibre, so far Zero work has been done. My complaint has made zero impact.😠

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @bt_uk 2nd night in a row my hub had dropped signal. Are people with BT broadband meant to switch off at midnight because BT say so? Oh but it's OK, your troubleshooter says there is no problem! Tell that to my laptop yeah 🤬

  • dannysayer Danny Sayer (@dannysayer) reported

    @WeAreOpenreach Had FTTC upgraded to FTTP on the 13th July. Never worked. @bt_uk have been great but openreach are so so SLOW. Engineer out 31st July, Said fibre damaged by openreach. Said emailed managers but still no update. @OpenreachHelp plz help!!!!!!!!

  • GlitterMermaid3 GlitterMermaid (@GlitterMermaid3) reported

    @bt_uk No i havnt as been really busy but again as usual the internet crashes at this time? Fine all day till this time so i feel that the text service how would it help when its this time? Its like there no fault but the broadband drops? I know most people would be in bed? But?.....

  • jdmmi_ JD (@jdmmi_) reported

    @bt_uk I hope you have a bad day

  • RoswellCrash Chris Murray (@RoswellCrash) reported

    @bt_uk any updates on when you “network maintenance” will be finished and we will get our internet back? Also really appreciated the heads up /sarcasm

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi, FTTP was installed early this morning, I'm still waiting for it to be activated. Not great given I am working from home. Is there anything you can do to speed this up please? An hour loss of service is acceptable when changing products, but not all day.

  • dancastree6346 robert smith (@dancastree6346) reported

    @bt_uk how do I make a complaint ? Bt have annoyed I'm not happy also I need you to find out how many months are left on my contract for broadband has I will be looking to move suppliers after reading what I have read today ( Thursday )

  • jlancaster1862 Jay Lancaster (@jlancaster1862) reported

    @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!