BT (British Telecom) Outage Report in Madeley, Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Madeley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Madeley, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Kingswinford, and Broseley.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
Internet | 4 days ago |
|
Telford
|
Internet | 4 days ago |
|
Telford
|
Internet | 9 days ago |
|
Telford
|
Internet | 9 days ago |
|
Telford
|
Internet | 11 days ago |
|
Telford
|
Internet | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, EnglandAnother @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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Telford Memories (@TelfordMemories) reported from Madeley, England@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport can you please sort your shit out 🤬
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Chris Lane (@Chr1spyduck) reported from Wombourne, England@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Andrew Ball (@andrewball01) reported from Telford and Wrekin, England@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Han (@HanBid) reported from St. Georges and Priorslee, England@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Sarah Owen (@owenblue89) reported from Telford and Wrekin, England@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport Can you offer an option to mute the idiot and his daughter?
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David Hickman (@DavidHickman87) reported from Wellington, England@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Allie Chesters (@alliejc) reported@bt_uk Thank you have done that. I want to either stay on current package or drop down but I cant access any of the information. I can see offers for new customers but the moment I log in it tells me no personalised deals are available so I can't see what I might like to switch to.
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Johanna Courtney (@MojoJojo780) reported2/ ... has been a challenge this year. She’s had her account since the 70s and never pays late. I stressed when I spoke to @bt_uk in her presence on her behalf in Oct NOT to cut her off and to have a note on her account that she’s vulnerable. I have just sat with her to do a...
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Yoel Marson (@ymarson) reportedMoved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare
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Allie Chesters (@alliejc) reported@bt_uk I need to renew my contract but every time I try I'm just seeing a message saying personalised offers aren't available. I've been told to call value team but due to hearing issues this isn't really best option for me. I just want to renew online.
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Charlotte callan (@CallanCharlotte) reportedSeriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.
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Lina Hamed@ANALEENA® (@LinaAnaleena) reported@bt_uk Still having problems....
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Samta MF Claws (@samhoulden) reportedYour app asks me to use Livechat. I then complete ALL of the details to do so & then get told there are no agents available even to do Livechat. @bt_uk really surpassing themselves in the terrible customer service area here. (Over half an hour on hold now)
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Peter Buckle (@PBuckle22) reported@bt_uk Hi Michaela I've tried this, however we keep getting a red light above the signal indicator (which is what the issue was previously) does this mean there is no signal available for it to work? I've tried the hub around the house
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Colin Gray (@ColinGraymatter) reported@BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22
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Eddie Krueger (@ComXcomics) reported@bt_uk You carry on with the back-slapping. I'll just sit here for another six weeks waiting for someone from some team somewhere in the UK who can actually resolve my problem, or maybe customer complaints might even call me back one day...?