BT (British Telecom) Outage Report in Madeley, Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Ditton Priors, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Ditton Priors |
Phone | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Lamberti
(@ItsRobLamberti) reported
@bt_uk Shocking customer service contact me asap
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Archy
(@wulfrum74) reported
@bt_uk disgraceful service! Phone off since 18/08 with estimated return of service 06/09. Working from home no petty refund will compensate for the potential loss of business.
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Joe M
(@afroking_jonty) reported
@bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.
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BMD
(@danyoung10) reported
@bt_uk I’ve tried 3 times now for 20 minutes a go to upgrade my package with you and the line just hangs up on me after 20 mins of waiting. I’ll go elsewhere now thanks! Shocking service for such a large company!
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Colin Merritt
(@Merrittable) reported
@bt_uk I have been on hold to you for 15 minutes having to listen to awful nightclub music. How do I get through to you? I am not a happy customer right now!!
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Georgie
(@Jomarnigeorgio) reported
@bt_uk Hello I ordered a new phone - the wrong phone has been sent and it’s broken EE are blaming BT for the mess up and quite frankly all I want is the phone I ordered and god it to work please help I can’t get through on the 0800 number
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Chris Barratt
(@flyingyardarm) reported
@bt_uk what is happening broadband is getting slower, prices going up, a package sold that you can not service and Sky offering at £30 per month cheaper. Fibre installed but no one knows when it will be available... a poor customer offering
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Archy
(@wulfrum74) reported
@bt_uk Thank you I have already been compensated recently for a similar outage a few weeks ago. Roll on end of contract so I can get a more reliable service
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Toni Wilson
(@tonimilw) reported
@bt_uk we’re in the middle of switching mobiles to EE. How much of a pain would it be to cancel and switch back
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Jill Crooks
(@Jill66024) reported
@bt_uk I seem totally unable to raise a complaint or get heard by your organisation - support lines don't support and no email address. Resorting to writing an actual letter to communicate with you! please can you confirm who I address it to?