BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Madeley, Telford and Wrekin, England 02/04/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford and Ditton Priors.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Total Blackout
United KingdomDitton Priors Phone
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • pcarnduff Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England

    @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nitnatc Natalie Cox (@nitnatc) reported

    @Jay89R @bt_uk How do you even get in the queue - having issues logging in, keeps taking me to email inbox

  • TyrellMitford Tyrell Mitford 🇬🇾 (@TyrellMitford) reported

    @bt_uk There is no option for me to scroll down and reveal a code. Are they all gone?

  • ninzolow Ninzolow (@ninzolow) reported

    @TheMarsh16 @bt_uk Good luck with the delivery. Their site is usually super slow for dispatching orders.

  • ZaahirZerik Zaahir (@ZaahirZerik) reported

    @bt_uk Can't find the place to redeem a code, all it says is that I should redeem a code fro you but no link at all. Help pls

  • bea_lily Beatrice (@bea_lily) reported

    @bt_uk our WiFi box has been down and flashing purple since 5pm last night! We have 3 members of our household working from home - this is not ideal!

  • riazahmedpatel1 Riaz (@riazahmedpatel1) reported

    @bt_uk Anybody able to help? Feeling invisible nowadays.

  • SaiinyAkhtar Saiin (@SaiinyAkhtar) reported

    @bt_uk Can’t seem to see this on my BT. Will it allow me even if I’m a business customer?

  • Aimar00801236 TJ (@Aimar00801236) reported

    @bt_uk Absolute nonsense. BT member for longer than I remember. Checking for this ps5 code on my account with no luck. Previously contacted customer service to ask how to find and I kept getting the line hung up on me. Time to move on

  • Dazzku_1stclass Dazzku (@Dazzku_1stclass) reported

    @JessicaAnne223 @bt_uk thanks for the help but nothing shows for me i found a gaming tab that mentions PS5 in it but once I go there I'm stuck in a loop of having to login my account again so I've no chance 😭

  • Itsgeorge92 George (@Itsgeorge92) reported

    @bt_uk your cloud service doesn't work I've uninstall the app and installed again still doesn't work