BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Glew
(@jmmgee) reported
@bt_uk please can you tell me when the internet will be reconnected in my area . It’s saying tomorrow now ! I live in Worthing . Please help
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♡ ÖGJådey ♡
(@_theogjade) reported
@bt_uk love having no internet ALL NIGHT… need to work from home tomorrow as well… I see other are having issues. You gonna do something about it or not?!?!?!?!?! #incompetent
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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Jay Gilbert
(@jayboy4444) reported
@bt_uk Had the pleasure to speak to a very unhelpful lady regarding my broadband being consistently slow . Apparently we are in the 00’s and we should be connected by Ethernet … so condescending it was untrue
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Deborah Flynn
(@DeborahFlynn2) reported
@bt_uk Hoping they receive a better service than we are.
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ItsHalloumi
(@bhallums2) reported
@MikeSimmonds @jmmgee @bt_uk BT should be paying you. They're a disgrace. Sadly no better than any of the others. Always amazed me how communications companies never communicate. Appreciate the work you've done to actually get information out there.
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Steve
(@SNurse1882) reported
@virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?
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Steve
(@SNurse1882) reported
Hey @bt_uk @virginmedia glad to see you're both as feckless as eachother 👍 having people come unannounced to dig up my front garden pre-installation only for it to knock out my existing broadband. Cheers 👍 customer service proving an absolute joke too 👏
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Loz
(@lozlis) reported
@bt_uk 3 months I have tried to cancel one of my Family SIM cards 35 minutes on the phone today and still no luck...what do I need to do...
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Wee Seán the Barber
(@cambridgebarber) reported
@bt_uk That's the showing at both hub and disc. Problem worse than before as hub is still not reaching the room. Need another disc to connect to the already installed disc BT gave me.