BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
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| Shrewsbury |
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| Telford |
Phone | |
| Shrewsbury |
Internet | |
| Telford |
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| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Cowings
(@cowiekid) reported
@bt_uk Every time I try to play online it drops, the game stutters and almost unplayable, the console is in the same room as the router too? Tried restarting router still same problems, same happens with Netflix, but that is in another room
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spotty dog
(@spottyd20733131) reported
@bt_uk @DrJohnCosgrove I get exactly the same problem I.e. iPlayer kills the LTE connection but I am using a BT SIM card in a TP Link Archer router. So I suspect this is some sort of BT/ EE network issue ?
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Gaz Hogan
(@GazHogan1) reported
@bt_uk My son has difficulty getting a signal in his bedroom and his internet keeps dropping off 😢
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David Jeffery
(@dkj101) reported
@bt_uk so I’ve got a fault with fibre to the house, engineer couldn’t fix and you are diagnosing a new router, the same as 4/5 other people on the same estate. Don’t you think this is more likely at the exchange or splitter?????
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Lou Bennett
(@LouBLou1969) reported
@bt_uk I’m not even a customer yet and I’ve emailed a complaint! Can’t get hold of anyone on the phone. Absolute joke. I’m a key worker trying to work from home and trying to switch to BT. Really wish I’d not bothered. 1 of 2
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Told You So
(@TrulyMarkCooper) reported
@bt_uk Just a catalogue of errors all week. Now has no phone and is distraught. An utter farce. Please DM me to resolve
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Gabriele Hannen
(@gabsNH) reported
@bt_uk You mean to spend ANOTHER 40min in a queue to be told we’d be called in a few days to be then told AGAIN we’d be called in a few days with an appointment that AGAIN isn’t attended by any engineer... we have been in this loop for weeks. I’ll next send an invoice for our time #help
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Rhian
(@r_hian) reported
@bt_uk is there a limit to the number of calls I can blacklist? I’m up to 100 and I can’t add any more. I get many junk calls a day despite being registered with the telephone preference service. Just blocking 100 of these numbers is not enough
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Oliver Keeble
(@Ojkeeble1985) reported
Absolutely disgusting been paying @btsport as well as @SkySports for 6 months for a service can only use with one of them at a time. Both refusing to admit it’s wrong and even after having paid £200 to @bt_uk still being chased for final payment. Disgusting customer service!!
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Jolie Woe Mizen
(@joliewoe) reported
@bt_uk I’ve spoken to @BTGroup multiple times about constant issues I’ve had/received in the 10months I have been with you but they are reluctant to let me leave!