BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 10/03/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • freshold_uk Freshold (@freshold_uk) reported

    @bt_uk No it’s still a problem. The download is fairly slow by today’s standards, but the upload is so bad it’s stifling.

  • nick_feather Nick Feather (@nick_feather) reported

    @bt_uk I have DM'd details as requested. I ordered broadband package on 25 July, nearly 4 weeks ago. This is amongst the worst customer service I've experienced. You are not the only provider.

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?

  • ceejaypompey Chris Jones (@ceejaypompey) reported

    @bt_uk having trouble with my mobile signal, keeps dropping out and losing signal completely in the Portsmouth area

  • theletterbxd Brandon (@theletterbxd) reported

    @bt_uk No known problems in area and good coverage.. 4G hub is currently sat on my window sill in my office upstairs in the house so all of those things have been considered

  • theletterbxd Brandon (@theletterbxd) reported

    @bt_uk Yeah problem your end not mine. Currently in limbo for 5 working days to see if I’m going to get the package or not. Also 4G hub provided is intermittent and faulty but can’t provide a new one until the package is confirmed so left with sometimes working internet when wfh.

  • Skillary96 James (@Skillary96) reported

    @kandinskyboy @bt_uk Poor customer service is that. I've just got BT at my new house and I'm already regretting.

  • Bladerunner954 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Andy Weaver🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Bladerunner954) reported

    @bt_uk my 90yo mother had BB installed over a week ago and still her phone is not working properly & she’s on a temporary number that none of her friends know. How difficult can it be to get it right first time?

  • riceyTEFF peter rice (@riceyTEFF) reported

    @btsport @JoeJoyceBoxing This is why Sam Jones has to be at joes side 20/4/7 cos Joyce Carnt even put a sentence together never mind sell a fight 🙈. Fellas punch drunk

  • MelinaKakoulid7 Melina Kakoulidis (@MelinaKakoulid7) reported

    @EE Actually #EE your customer service is rubbish both instore and on the phone.Your prices are even worse. I went in the @VodafoneUK store on Saturday and I bought #ulimitedbroadband and the lady was so nice to me she even set the box up for me in the #Vodafone store. I left @bt_uk