BT (British Telecom) outages and service status in Wellington, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wellington, England

The most recent BT (British Telecom) outage reports came from the following cities: Much Wenlock, Telford, and Shrewsbury.

City	Problem Type	Report Time
Much Wenlock	Internet	4 days ago
Telford	Phone	6 days ago
Telford	Internet	15 days ago
Telford	Internet	16 days ago
Telford	Internet	20 days ago
Telford	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 4 minutes ago from Much Wenlock, England

  Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

• 
  stevep (@Stevearsenal2k) reported 5 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  Dave OKW (@okwuk) reported 7 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  stevep (@Stevearsenal2k) reported 8 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

• 
  Adam Jones (@AdamMJones_) reported 10 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  Han (@HanBid) reported 15 minutes ago from St. Georges and Priorslee, England

  @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

• 
  Telford Memories (@TelfordMemories) reported 17 minutes ago from Madeley, England

  @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

• 
  Sarah Owen (@owenblue89) reported 19 minutes ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  David Hickman (@DavidHickman87) reported 20 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

• 
  stevep (@Stevearsenal2k) reported 22 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  jonathan edwards (@realjonoharry) reported 24 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  Andrew Ball (@andrewball01) reported 32 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  Debbie Ward 🌍 (@debbieward2000) reported 39 minutes ago from Albrighton, England

  @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

• 
  Paul Carnduff (@pcarnduff) reported 43 minutes ago from St. Georges and Priorslee, England

  @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

• 
  Dave OKW (@okwuk) reported 45 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gizmo (@Gizmo83508413) reported 4 minutes ago

  @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

• 
  MattHopkins1620 (@MattHopkins1620) reported 5 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 6 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Adam Darke (@adarkelimited) reported 7 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Gavin Cook (@gjc_cook) reported 11 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Steph Murray (@DerekDonkey1977) reported 11 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Jenny (@Sherbie001) reported 14 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  markdann. (@mrkdnnx) reported 18 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 19 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Scott Weller (@ScottWeller1974) reported 21 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!