BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea button
(@ButtonAndrea) reported
@bt_uk thanks to such bad service I feel like running away. Totally fed up.. Dont use BT they DONT care if you have a problem, even if they create it!
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Vicomte De Bontemps🏳️🌈🇮🇪🇬🇧🇪🇺
(@SMarcaigh) reported
Ripping, @WeAreOpenreach installed full fibre on 1/9/22 still not working all because someone routed it to the wrong street cabinet, not good enough @WeAreOpenreach @bt_uk need to sort yourselves out .
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Annabel Pritchard (So blessed).
(@AnnieandMaisie) reported
@bt_uk ALL I want to know is why in trying to fix my phone I am being asked to put in a PIN number I have NEVER had. Why is this such a problem for you that you can't give me a straight answer instead of asking me to contact you?
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JD🧚♀️
(@jmdavies123) reported
@bt_uk I have received loads of boxes of broadband kit at my address but the person it's addressed to does not live here . Tried calling but was put through to the fraud team and that number rings & rings ..can you help ?
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🌺 Max 🦋
(@SE_London_Max) reported
@bt_uk my box is pink/purple I’ve restarted it twice the EE box is still blue though. It’s not working. I can’t connect.
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Barney Taylor
(@BarneyTaylor12) reported
@StephenToner88 @bt_uk Having exactly the same problem and got the same message this morning! It shocks me that internet is so important in this day in age but engineers don't work weekends! My teens are doing GCSEs and can't do there work.
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Aidan Kinnell
(@aidankinnell) reported
@bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)
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Karen Goodlett
(@pickledhen) reported
Gahh #Broadband twitter is there anybody out there with better customer service than @bt_uk❓I am in the receipt of the most shocking customer service after an error on their part. I need to leave and absolutely do not recommend. Taking it to the top <sigh>.
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Robin Stuchbury
(@stuchburyrobin) reported
@bt_uk Yes they’ve done everything possible within the limits of good patience unfortunately if other houses are receiving phone calls from different properties It suggests it’s the telephone line or the box which service is the area which is at fault not being an expert I would suggest
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Reggy
(@Reggyxxx) reported
Wtf normally it's the main events first on the replay.....ffs btsport