BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 08/09/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Ryton.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • pcarnduff Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England

    @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DuncanUK45 Rob Jones (@DuncanUK45) reported

    The quality of commentary on #ARSSPO from #BTSport is truly awful. #ArsenalFC @btsportfootball

  • lynnos sofargone (@lynnos) reported

    Even by their own standards, @bt_uk have exceeded themselves in a new low. Cut my working phone line off. This is AFTER I had 2brief the ‘special fault repair team’ member sent out (he said he’d never heard of them). Major fault 3 weeks ago, same issue. Do Openreach subcontract?

  • ChrisJJackman Chris Jackman (@ChrisJJackman) reported

    This referee has given two fouls where the ball has clearly been won (some against Arsenal) Yet, when they absolutely clatter, pull, push and foul a player he doesn’t blow the whistle. Very very poor standard across Europe #afc #btsport

  • CJHall83 Chris Hall (@CJHall83) reported

    That is some of the worst vision mixing during the Arsenal penalty shoot out I’ve ever seen by @btsport. Basically missed the winning penalty!

  • artnvvr A Nvvr (@artnvvr) reported

    BT Sport calm down with the constant adverts @btsport #UFC286

  • KLWHitmanPike Pickles (@KLWHitmanPike) reported

    BT is a very Shoddy ISP. I strongly recommend that you do not use this bunch of charlatans. They have the worst customer service of any ISP I have been with in 20 years. They make it almost impossible to speak to someone and they completely rip you off. @bt_uk Your ****

  • Hyper83 Stephen Maul (@Hyper83) reported

    Cheers @bt_uk for the nice 14.4% broadband increase only been a customer not even 3 months 😡

  • t_thxlxnge Tej Thalange 🕉 (@t_thxlxnge) reported

    Why does cromecast never work on btsport box office??? @btsport

  • meatfeastmatt Matt 🦅⚡️ (@meatfeastmatt) reported

    Why ******** are you showing squash and not March Madness @btsport

  • DJXRAY77 DJ X-RAY (@DJXRAY77) reported

    I called out Martin Keown about 5 years back Terrible pundit 👎🏻 @btsportfootball @btsport