BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 03/29/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley, Shrewsbury, Telford, Ryton and Bridgnorth.

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City Problem Type Report Time
United KingdomBroseley Internet
United KingdomShrewsbury Internet
United KingdomTelford E-mail
United KingdomShrewsbury Internet
United KingdomShrewsbury Wi-fi
United KingdomRyton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FreshClear_ Fresh Clear (@FreshClear_) reported

    @bt_uk can someone help us with an issue regarding BT routers? Our website doesn't load on BT internet and we are losing traffic and potential customers. Can someone help please, online advice doesn't help. Thank you

  • DFL_Dust_Free DFL Cleaning Services Cornwall (@DFL_Dust_Free) reported

    @bt_uk so, BT, during our house move, you assigned a new landline number after saying I was keeping my old number(MY BUSINESS NUMBER).Now on the phone, someone is extremely disinterested and saying you no longer have our old number for us to have(customer of 15 years).

  • Everlands_001 Andy Browne (@Everlands_001) reported

    @bt_uk the entire concept of our UK landline telephone network is being undermined by the constant stream of scam Amazon calls. Do you ever intend to do anything about it?

  • Liver_and_Bacon Liver and Bacon* 🇪🇺🇺🇦 (@Liver_and_Bacon) reported

    Why the fck is the spurs game at 19:45 on a Saturday?? Who make these stupid fcking decisions??? @btsport ??

  • Gagun2020 Jess (@Gagun2020) reported

    @bt_uk Hi - I’ve received an email to say I’ve stopped services when I haven’t??? Please can someone help ASAP as it says you’re stopping services from today…!

  • wraithfx_ Wraith 🖤 (@wraithfx_) reported

    @bt_uk Hi, I appreciate you replying. I have an engineer booked who is coming to look at it in a few days so hopefully it will get fixed. I apologise about the post, I was frustrated about my connection issues but hopefully these will be resolved in a few days.

  • 33rpm9 33rpm 🇺🇦 (@33rpm9) reported

    @bt_uk Should also point out that our previous provider on 25Mb download speed via satellite broadband didn't have these issues, yet we've fewer people in the house as the kids have gone to college, and we've the same number of connections. We don't understand why this is happening.

  • Ronniemageean Ronnie Mageean (@Ronniemageean) reported

    @dannybohill @SkySportsNews Sky do not give 1 **** about Scottish Football. They have no idea and are very pro Sevco, BTSport were by far the better coverage!

  • NickHarden92 Nick. (@NickHarden92) reported

    Anfield at 7.45 on a Saturday evening. Absolutely **** right off. Zero need for it. Utterly pathetic. @BTSport

  • paulellis38 Paul Ellis (@paulellis38) reported

    @SpursOfficial Liverpool away is a joke time. Bowing down to @btsport again. No thought for the fans as per. Could’ve even been the 1230pm slot that @btsport normally have.