BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 03/15/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Broseley.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomBroseley Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JimHanner Jim (@JimHanner) reported

    @bt_uk I lost my broadband about half an hour ago. SL2 area. Router is flashing purple. I can't check your service page as I don't have a landline. Thanks for any help.

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    @bt_uk Thanks for your help Garry. Might be worth getting your Marketing Team to add that to the "blurb" about the service because it was a function/service we used a lot and I am sure others do too.

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk my internet keeps dropping off, happens around this time every day the past few days. I understand the best speed I can get is 10meg, poor but it’s copper line only in my area in central London, but consistency would be good. Can you look into it please?

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    @bt_uk Hi! It looks like you no longer provide the Reminder Call Service with Digital Voice? Is that correct and will our payment for Calling Features automatically be adjusted to reflect that?

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk Is there a problem with the internet in Honiton, Devon at present? I'm having to hot spot off mobile as the connection is so poor. Please don't refer me to check internet connection status on the website, as it asks me to put in a landline, and my acc doesn't have one.

  • fatherchrismix Chris (@fatherchrismix) reported

    @bt_uk There’s a fault with the BT network which has left me without internet since yesterday. I’ve been advised that you aim to have fixed this by 23:59 on 23/05. We’re unable to work/do school work during that time. Is that the best you can do? Why does it need to take so long?

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    Resist. Don't sign up to BT's Digital Voice. It's unfit for purpose. Trust me on this. Stuck with a phone that doesn't work @MartinSLewis @bt_uk @Ofcom

  • Pamela87743137 Pamela :) (@Pamela87743137) reported

    @bt_uk My wifi is down but i’ve rang and it’s said there’s no service issues in the area. My daughter is sitting a-levels this week and needs the wifi. 3rd time this year it’s down ( for days!)

  • londonayerish ihatehackney (@londonayerish) reported

    @N17Dorps @btsport Bad times. BT will now contact another company, OpenReach - who will send someone out in 4/5 days to look at the cables, tell you to switch it off & on. Awful providers and insulting customer service.

  • HBouch84 Hywel Boucher (@HBouch84) reported

    @bt_uk Terrible service #BT - #Openreach connecting my neighbours property to Fibre broadband, line is there ready (20’ from my house). But when I call BT, I’m told they can’t raise the job, as someone from Openreach needs to “tick a box” to say it’s available??!