BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Broseley and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Broseley |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Much Wenlock, England
Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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☮️
(@raretaire) reported
@bt_uk I switched to you + said keep my number. You changed it. Asked you to switch back. 3 weeks gone you closed the complaint but you haven’t changed my number although said would be done by ystday. Every agent makes up a diff reason why is failing. 100% problems so far!
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Laura
(@huttonlaura82) reported
@bt_uk want to log a compliant urgently. Been on hold no action taken. Can you please contact me to log this issue and begin the investigation into why you are charging me £1201.98 when I am not your customer haven’t been for years. Many thanks. Laura Hutton.
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𝐈𝐦𝐝𝐡𝐚𝐤𝐨𝐃𝐞𝐥𝐑𝐨𝐬𝐚𝐭𝐨
(@IMDHAKO1927) reported
. @btsport 2 commentators were so biased against Roma, **** talked about Mourinho for the whole 90mins as if he slept with their wives. Bigots shouldn’t be allowed as commentators. #NapoliRoma #SerieATIM #Mourinho
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marcus
(@marcusmark2019) reported
@bt_uk Was not expecting the small dinky thing I was expecting the bigger one for better signal..I'm only getting under 6mbs...very disappointed...and can't believe still not providing 5g connection..even three has 5g in bognor Regis ..🤔😒
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Jess Turner
(@jessaturnerx) reported
@bt_uk Can’t report this issue when your website is total shite
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Matthew Frost
(@MattFrost216) reported
@bt_uk hi - I’ve got an expert setup appointment on my order I just do not need or want. Can you cancel it for me? I cannot find a way to do it anywhere
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P W L
(@PWLoan1) reported
@bt_uk No broadband for 2 months now, engineer booked in for today between 8 & 10am didn’t turn up !! what is going on @bt_uk this would have been the third engineer in two weeks still haven’t fixed it . was told i needed a lawyer if i wanted to cancel !!
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Anne Bell
(@AybBell) reported
@bt_uk you are a disgrace! 10% increase in prices and nothing to show for it. There are people out there suffering due to the worst recession in years , they really don't need this on top of every other bill falling through the letter box . #fatcatsgetricher #poorgetpoorer
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Dr Janine Simpson
(@wee_ja9) reported
Hi @bt_uk 91 yo relative has been left with no way to receive OR make calls (including @takingcareuk emergency alarm or to call 999) for 5days, and @bt_uk have been aware. Formal complaint posted today however this is now critical& needs action and solution urgently.
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Rob Allen
(@MidlandsMag) reported
@bt_uk Hi Mat, I can’t see an option to cancel on either the app or the website. Manage yes. Cancel no.