BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 11/14/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Newport and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomNewport Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveOrton14 Steve Orton (@SteveOrton14) reported

    @bt_uk Waste of time. I get asked to go into a DM for someone to tell me about the issues we have had for a month, which I already knew, yet no plan to resolve it apart from wait another week! No very good at all, shame on you BT. Old isolated people without service for a month

  • rebecca32771333 rebecca hooper (@rebecca32771333) reported

    @bt_uk @OllieF64554527 Disgusting pathetic service Call centre in India

  • rebecca32771333 rebecca hooper (@rebecca32771333) reported

    @bt_uk @OllieF64554527 Bt are rip off merchants. Make billions but service is shite. You need to sort out outtage in Thanet. I was offered £50 vouchers from tescos I never got them if I joined BT. Your level of service is appauling. We need to sack you for poor service

  • Stevewhy7 Steve7 (@Stevewhy7) reported

    @CarvetiiCoffee @bt_uk I had a problem with BT, and I emailed the MD, he doesn't get to read it, but you get a priority request to the top tier team, hope that helps

  • Stephlarby Steph Larby (@Stephlarby) reported

    @bt_uk No it’s not fine. The service is hideous. When does my contract expire please?

  • CherryBakewell5 Cheryl Rawling (@CherryBakewell5) reported

    So fed up with the shocking service of @btsport and @bt_uk how many times can I call to cancel and still be charged!!! 😡😡 #fedup #shocking #badcustomerservice

  • ConnielaConifer Connie McF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@ConnielaConifer) reported

    @bt_uk Please can you confirm how best to contact you regarding an ongoing issue with logging into my BT TV app, removing an add-on to my phone bill, and short broadband outages which make WFH a misery but are fixed by the time I try to do a line test to report them?

  • keithbwalters THE WALKING DAD (@keithbwalters) reported

    @BTCare we’ve recently renewed contract where you’re charging us more and now service on broadband is appalling ! Trying to get work done but failing 😡 BR3 postcode.

  • beachjunkey Lee White (@beachjunkey) reported

    .@bt_uk since September my internet at workshop has been faulty/nonexistent. It’s still not working. Absolute awful service. Give me a number to call as the message’AGENT’ thing is useless

  • whithernow The Real Marj ™ (@whithernow) reported

    @bt_uk I’m getting a lot of phone calls from here in UK threatening me with losing my service due to illegal activities via my internet provider (BT). As an ex-directory phone number this is particularly worrying. Suspect it’s a scam, please confirm if it is.