BT (British Telecom)

BT (British Telecom) Outage Report in Wellington, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wellington, Telford and Wrekin, England 01/13/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomTelford Total Blackout
United KingdomShrewsbury Internet
United KingdomTelford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • doc3d 𝗱 𝗮 ꪜ 𝗲. (@doc3d) reported

    @bt_uk are there currently any broadband issues in Sheffield. No service for over an hour now.

  • foxyhorrorgames Foxy Horror Gaming 🦊 (@foxyhorrorgames) reported

    Internet down again!!!! @bt_uk

  • nathanrob__ NathanRobinson (@nathanrob__) reported

    @MrJustPayne @bt_uk I’ve contacted them to find out what the next update is as service page still says no estimated time

  • DickWinchester **** Winchester 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DickWinchester) reported

    @DundeeCouncil @CllrAlexander @bt_uk It's a call centre not a technology development lab for 6G......... ****'s sake Scotland - raise your ambitions. This isn't a vote of confidence in Dundee it's a recognition they need even **** paid jobs.

  • retrorob123 Rob Croxton (@retrorob123) reported

    @bt_uk any issues in Sheffield area? WiFi dropped around 9pm

  • MatDevon Mat (@MatDevon) reported

    @bt_uk But the complaints team have ignored 3 complaints I’ve made. Absolute joke of a service.

  • WedgwoodSimon Simon wedgwood (@WedgwoodSimon) reported

    @btbusinesscare On hold for over an hour yesterday just to be fobbed off. On going terrible service. I’m now losing customers with Cloud Voice Express 😡

  • doc3d 𝗱 𝗮 ꪜ 𝗲. (@doc3d) reported

    @rantasaurusbex @bt_uk Does thanks. We’re down Prince of Wales road.

  • Ruddy_1986 Rich Rutherford (@Ruddy_1986) reported

    @bt_uk Which is apparently June 2nd between 1-6 but with no confirmation nearer the time and no communication with the service engineer neither presumably. If you turn up then great but i have lost all confidence in your approach. I have 10 months left and will be looking elsewhere.

  • MatDevon Mat (@MatDevon) reported

    @bt_uk Hi Nick - I’ve done this 3 times and still no resolution - hence me wanting an email address as I’m hoping for more success on this route.