BT (British Telecom) outages and service status in Wellington, England

Problems in the last 24 hours in Wellington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wellington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wellington, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Bridgnorth, Shrewsbury, Shifnal, and Much Wenlock.

City	Problem Type	Report Time
Telford	Internet	6 days ago
Telford	Internet	11 days ago
Telford	Internet	11 days ago
Telford	Phone	16 days ago
Telford	Phone	17 days ago
Telford	E-mail	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Telford Memories (@TelfordMemories) reported 1 minute ago from Madeley, England

  @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

• 
  Andrew Ball (@andrewball01) reported 14 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 18 minutes ago from Much Wenlock, England

  Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

• 
  Paul Carnduff (@pcarnduff) reported 20 minutes ago from St. Georges and Priorslee, England

  @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

• 
  Han (@HanBid) reported 22 minutes ago from St. Georges and Priorslee, England

  @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

• 
  Debbie Ward 🌍 (@debbieward2000) reported 26 minutes ago from Albrighton, England

  @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

• 
  Dave OKW (@okwuk) reported 32 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Dave OKW (@okwuk) reported 35 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

• 
  stevep (@Stevearsenal2k) reported 40 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

• 
  stevep (@Stevearsenal2k) reported 44 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  David Hickman (@DavidHickman87) reported 50 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

• 
  stevep (@Stevearsenal2k) reported 53 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  jonathan edwards (@realjonoharry) reported 55 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  Sarah Owen (@owenblue89) reported 56 minutes ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  Adam Jones (@AdamMJones_) reported 56 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫Adam👀 (@The_Change_666) reported 4 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  DBD (@DBDclothing) reported 6 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 10 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  thisissaffers (@ThisisSaffers) reported 10 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 15 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  Scott Game (@scottie_game) reported 17 minutes ago

  @bt_uk is there currently an issue with broadband in MK7 8HF?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 18 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  tha Movement Noize Production (@JumaMhlanga) reported 19 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  Paul Williams (@DonPauleone1987) reported 19 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Markie_mark (@markie_sumark) reported 20 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness