BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Wi-fi | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Phone | |
| Telford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Paul Carnduff
(@pcarnduff) reported
from
St. Georges and Priorslee, England
@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LadyT
(@earlamt) reported
@bt_uk why is it not possible to call you on a mobile when the BT broad band and land line breaks down? Also why does it take you a week to even send an engineer to fix it. Not good when you work from home.
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Kathryn Ayton
(@WakemanKathryn) reported
@bt_uk appalling service. Over 8 weeks wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints no call back VOL013-706759004707
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk 20 mins on hold , then call gets cut because call quality is so poor he allegedly can't hear me though I can hear him fine.
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Amanda
(@magicalmanda999) reported
@bt_uk Customer care should be on this , I expected better from such a huge well respected company
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oyesina banjo
(@temilorun) reported
@bt_uk I’ve sent a dm , please help see to this !
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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Mark lamar🟨🟥
(@Marklamar20) reported
@bt_uk @Richard66629722 When I looked at upgrading my bt broadband package I was offered the same package but £10 more a month with a no cut in service guarantee.That should be standard anyway.
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Amanda
(@magicalmanda999) reported
@Fayemusnus1 @LizzyCryer857 @bt_uk Faye I’m haven the same trouble won’t use them again
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Thomas Moon
(@ThomasRMoon1983) reported
@bt_uk worst customer service ever!!! I wish so badly I could cancel and walk away from this contact! You’re a joke!!!!!
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liʻiliʻi loa
(@SilveryMane) reported
@BTCare The fault was reported on 26 August according to BT records. It's October and it STILL is NOT fixed!! Absolute disgrace. Please escalate & fix