BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/15/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Market Drayton.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomMarket Drayton E-mail
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Deathandexhale The Stench (@Deathandexhale) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 AY WHAT ******** WHY DID YOU CHARGE ME 19 EXTRA DOLANS BC I PAID MY BILL A WEEK LATE YOU HAVE A GIGANTIC TOWER IN LONDON YOU CAN AFFORD TO LET IT SLIDE FOR A WEEK

  • RichardOsborne5 Richard Osborne (@RichardOsborne5) reported

    @bt_uk Good afternoon, trying to find /report mobile phone signal issues, but website just seems to only give me an option for landline or broadband, could you help please. Thankyou Richard

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    BT Fibre broadband from @bt_uk is down for the 4th day running. An issue with light levels that has affected 10 houses in the area? No idea if WFH is going to be feasible going forward.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @VizibleDarkness @btsport Does it just not work on the device? Or buffers, or crap quality? the fact it is delayed to live is normal for streaming apps (to prevent buffering). I live in london and on multiple android devices has always worked great, so don't think congestion an issue

  • TheRealTicey Paul Tice (@TheRealTicey) reported

    @bt_uk Thanks. There is no problem watching it through the app on the iPad or iPhone. I have seen posts on your forums with people stating exactly the same problem on their XBox Series X. It is as if it is not forcing the XBox to play the stream in 50hz.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • SoulHomeStudio Marcus G. Knight (@SoulHomeStudio) reported

    @bt_uk @wellbelove I'm sorry to post here but I just can't get an answer from you; why has my broadband degraded form a stable 55mbs for the last 4 years down to 36mbs for the last 96 hours, exactly one month after I renewed my contract with you for another year?!

  • DRC1872 D Λ Z Z Λ (@DRC1872) reported

    @bt_uk My brothers on the phone to your customer service just now. Another loss of service, probably all weekend. Your company is a shambles.

  • E21Mo A.P (@E21Mo) reported

    Let down by Olivia @bt_uk Mobile help team. Mis-sold a product when she she knew full well I wished to port a number over. Was transferred to Becky @ee who cut the phone off after telling me a non EE number cannot be ported over rather than assisting! #furious

  • carweeklymag Carweekly (@carweeklymag) reported

    @btbusinesscare I don’t think I would have got a penny back if I hadn’t phoned. The worst customer experience out of any company that I have ever encountered AVOID #btbusiness