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BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shawbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury, and Market Drayton.

CityProblem TypeReport Time
Telford Internet 2 days ago
Telford Internet 2 days ago
Shrewsbury TV 4 days ago
Telford Internet 7 days ago
Telford Internet 7 days ago
Telford Internet 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk
    Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • HanBid
    Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • okwuk
    Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87
    David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • Stevearsenal2k
    stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • AdamMJones_
    Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • andrewball01
    Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89
    Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • TelfordMemories
    Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry
    jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kalia_1989
    Nik (@kalia_1989) reported

    @bt_uk do you answer your phone's? Waited 20mins to get through got cut off. No call back now waiting over 40 mins! What **** service!

  • Thomas37824342
    Thomas (@Thomas37824342) reported

    @bt_uk I get that but the point is I reported the fault 29th November and was expecting to cancel my contract on the 29th December if nothing was fixed but because of an error by an advisor I now have to wait til the 16th jan which to be honest isn’t very good

  • magnum1983
    Rob Campbell (@magnum1983) reported

    @primevideosport Awful to watch, constantly buffering or not focused, if you going to have these games you need to be putting on a better product as this is sub standard, and before u say anything it isn’t my internet speed as it’s decent, @btsport & @SkySports far better 😡

  • AlfieVille
    AlfieVille (@AlfieVille) reported

    @bt_uk Hi. I've been away from BT broadband for 18 months and may now return. Is it still 12 months away to be considered a new customer this time around? Many thanks.

  • jamiejsherry
    Dr Jamie Sherry (@jamiejsherry) reported

    Calling the number to get help with the Mini hub sent to us because our intermet is down. How long would you wait on hold? For me its just hit one hour @bt_uk

  • JxckTxmp
    Temp (@JxckTxmp) reported

    **** @SkyUK and **** @bt_uk for making it so that we have no wifi until after Christmas

  • pm_harper1
    Paul Harper (@pm_harper1) reported

    @btbusinesscare trying to cancel my contract with you but all your lines are closed. Please provide an alternative means?

  • Cat5weaver
    Blue Letter Boxes (@Cat5weaver) reported

    @HairyAngus For service help it's @bt_uk (home) and @btbusinesscare (business).

  • shameonyou1990
    Domhnall Mac (@shameonyou1990) reported

    @bt_uk i can honestly say that you are right up there with the banks in how utterly useless you are. A joke of a service

  • AlfieVille
    AlfieVille (@AlfieVille) reported

    @bt_uk Hi. I left BT broadband 18 months ago and am looking for a new supplier again. Am I classed as a new customer if I wanted to use you again? Thanks.