BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 01/14/2026 18:00

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomTelford Total Blackout
United KingdomShrewsbury Internet
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeWalk92 Lee Walker (@LeeWalk92) reported

    @BenThornes @btsport David Haye was playing down Fury all morning on BT on lead up to fight. Utter ******

  • J2020Sarah SarahJ2020 (@J2020Sarah) reported

    @bt_uk Hi says there is a fault but there has been a fault since I moved in that you have never fixed

  • AndrewForbes10 Andrew Forbes (@AndrewForbes10) reported

    Bloody hell @btsport . Sort your website out; there's a rugby match I want to watch (which I've paid for) and your site seems to be down.

  • jlingzbase 👑 (@jlingzbase) reported

    @England @PhilFoden @bt_uk Sancho robbed wtf

  • ArtcoreCK Andrew D-D (@ArtcoreCK) reported

    Hey. @btsport do you know your website is broken? It hangs until the browser says it is unresponsive.

  • J2020Sarah SarahJ2020 (@J2020Sarah) reported

    @bt_uk Your internet service today has been appalling - trying to watch the rugby and continually dropping out

  • annabelouisa Annabel Z (@annabelouisa) reported

    @bt_uk our internet has been down since 8.30am, called and was basically told to get on with it as we already have an open fault. It’s not good enough I want it fixed now!

  • Flycatc08394457 Flycatcher (@Flycatc08394457) reported

    @bt_uk Is it normal for the response from the remote to my new BT TV box to be slow/laggy?

  • Haigh0gj Ali h (@Haigh0gj) reported

    @bt_uk hi any issues with BT in Sheffield my WiFi keeps dropping out onto 4G all day

  • DozaAFC Doza (@DozaAFC) reported

    @England @PhilFoden @bt_uk He has the worst haircut I’ve ever seen