BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 12/12/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aidankinnell Aidan Kinnell (@aidankinnell) reported

    @bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)

  • claire_reuben Clary (@claire_reuben) reported

    @bt_uk I cannot believe you have just offered me 1p a month of my broadband package to reward 50 years of being a customer..a whole 12p for the year

  • Clarko2000 Paul Clarke (@Clarko2000) reported

    @Ofcom Thank you. Spoke to @bt_uk mobile and they gave me a full refund. To be fair they were excellent.I do think there should be some regulation stopping mobile users accidentally connecting to the MARITIME mobile network and their absolutely scandalous fees though.

  • thecheeseroom patricia michelson (@thecheeseroom) reported

    @btbusinesscare If only your team actually did something and replied to an Open Complaint No VP 7327470 - the worst customer care known to man.

  • pickledhen Karen Goodlett (@pickledhen) reported

    @bt_uk I have today emailed your CEO @bt_uk to escalate the matter. Enough with the back and forth which is getting us nowhere. I am disappointed at the level of customer care from a large corporate. Nobody seems to know what they are doing.

  • VentersGaming David Venters (@VentersGaming) reported

    just been contacted by bt about questions i want asked by bt general questions , theve asked for ammount bill and also details my bank account , never has this been asked for i am disgusted the lacksidasicle attitude towards a customer 13 yrs wanting to leave @bt_uk @Iromg

  • Stella_M_V Stella Vass (@Stella_M_V) reported

    @bt_uk Dear Lesley, No-one was in touch with me today. That's the fourth time I've been promised a phone call that never came.

  • RedAlexCrewe Red Alex (@RedAlexCrewe) reported

    @bt_uk Hi, when I spoke to the support team it suggests to contact they have said it is and that BT just need to contact the provider again to release funds?

  • chriscol6765 Chris (@chriscol6765) reported

    Wish I could get rid of this c**p service @bt_uk has to be the worst service EVER!!!!!

  • Karenma5on Karen Mason (@Karenma5on) reported

    @bt_uk We’re now on Day 5 of no Internet or Landline!!!😡😡😡 Rubbish customer service!!! Wish I’d never upgraded!!!🤯🤯🤯