BT (British Telecom) Outage Report in Shawbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Ellesmere.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jen samuel
(@Jensamuel2) reported
@bt_uk No, not sorted at all. A patronizing employee is telling me all the wrong details even though I paid my bill. I’m a new customer, nice treatment.
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Zak Hussain
(@zakh1) reported
@bt_uk Still no internet after 15 days, 4 engineer visits, 3 BT hubs and countless calls to “Technical” support saying to reset the modem. #poorservice should’ve gone with @virginmedia
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Punkoala
(@Punkoala1) reported
Well update on the Internetgate: been told by @SkyHelpTeam that on their systems @WeAreOpenreach where due to come out today 13:00 - 18:00. Mrs punk has found out from our neighbour who phone @bt_uk it was never today but the 6th Feb. This is beyond a joke now 21 days outage.
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lc
(@larrycon1967) reported
@bt_uk Thanks yea it was an issue outside with about 200 customers
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Lampe Berger UK @SOL
(@LampeCoUk) reported
@bt_uk Would appreciate MASSIVELY if you could install our BT Business line and broadband - as per order and promise! #complaint #escalated #lies
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kim harris
(@kimbers00) reported
@bt_uk Absolute crap. Been months and months of crap service
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Robert Adam Steele
(@Robbo171) reported
@bt_uk are there any internet problems @ST15 0SH? We are experiencing drops!
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who knows?
(@CPToceans) reported
@btsportrugby @btsport no one has come back to my official complaint lodged for the stormers clermont game lodged on Saturday, what's going on?
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niceblokephil
(@niceblokephil) reported
@bt_uk I have, my desk top PC is cable connected to the hub which is approx eight feet apart, using a Cat6E Ethernet cable, the result I get is virtually the same, this is after reporting issue today
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Jack McShane
(@JackMcShane1) reported
@jackh1990 @bt_uk Should really give BT credit where it’s due. Kevin / whoever runs the BT admin sorted the £120 an hour after this tweet and cash was with me today. Sadly no sign of Phil down at Sutton. How are you at picking up Christmas trees? @Merton_Council certainly aren’t very good.