BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/29/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford, Market Drayton and Ellesmere.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford E-mail
United KingdomShrewsbury Internet
United KingdomShrewsbury Wi-fi
United KingdomMarket Drayton Phone
United KingdomShrewsbury Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lesoldfield Les (@Lesoldfield) reported

    This @btsport #championsleague preview show might as well be called the Man City preview show. 15 minutes of coverage on Chelsea in an hour and 20 minute show. Poor

  • MichelleOwenWi1 Michelle Owen-Williams (@MichelleOwenWi1) reported

    @Charlee0707 @btsport @NOWSport Cancel it. I'm cancelling mine and going with sky

  • Clive_Bates Clive Bates (@Clive_Bates) reported

    @bt_uk The problem is between BT and the hub according to the app. But between the hub and device I have used both wi-fi and ethernet, an iPhone and laptop and also a non-BT test - the same. Yes, I know upload speed is lower - but 20x lower? Is that normal?

  • Rasukix XxglizzyxX (@Rasukix) reported

    @bt_uk sort your network out please, 1000ms ping is not what I'm paying for.

  • Insert_c0in ᴛʟ (@Insert_c0in) reported

    Thank you @bt_uk for providing us with a temporary solution (Mini hub) whilst you fix our internet! So much better than @virginmedia who promised a dongle but never kept their word. #BTbroadband #bt #internet

  • StevenGothard Steven Gothard (@StevenGothard) reported

    @bt_uk My mum recently died I'm living on benefits I need a phone Internet to contact doctors pharmacy friends family housing associations about repairs etc emergency services email etc can you help please.

  • Marksto1983 Mark Stokes (@Marksto1983) reported

    @bt_uk I have tried this, the person I am speaking to refuses to help and says it’s tough the letter is wrong. It’s appalling service

  • JoCroydonTalk Jo (@JoCroydonTalk) reported

    @bt_uk Hi my apps (except Netflix) have not worked for a few weeks. I think there is an issue with the Youview box. Who do I call please?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported

    @bt_uk Hi Alannah, thanks for a speedy reply but you can help but taking off from my bill the cost of phone services which I have told you for years we don't use. Now you've taken maintenance of the old network out of the equation, I shouldn't be charged.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported

    (1/3) A few weeks ago I spoke to @bt_uk asking why I have to pay for a phone I never use. I was told it was because they have to maintain the network and our phone service runs on old cables. We have a purely FTTP broadband. Now BT have emailed to say they're moving us to...