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BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shawbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury, and Market Drayton.

CityProblem TypeReport Time
Telford Internet 2 days ago
Telford Internet 2 days ago
Shrewsbury TV 4 days ago
Telford Internet 7 days ago
Telford Internet 7 days ago
Telford Internet 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • DavidHickman87
    David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • AdamMJones_
    Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories
    Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry
    jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89
    Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • HanBid
    Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • Stevearsenal2k
    stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • okwuk
    Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • andrewball01
    Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk
    Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • red_claudius64
    red_claudius64 (@red_claudius64) reported

    @bt_uk Finally yes problem with the router frequency broadband connection needs checking

  • topboylfc
    GT (@topboylfc) reported

    @bt_uk hi guys wen I took out my full fibre plan and the Tv I was told someone would send me an email to set up my password for NowTV so I could watch my stuff online but no one has so can u help plz! It’s been about a month! Thanks :)

  • richbishop
    Rich Bishop 😷 (@richbishop) reported from Cawston, England

    @virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!

  • AnnaGra65143872
    Anne Graham (@AnnaGra65143872) reported

    @bt_uk Action speak louder than words. Totally failed to reconnect me after Bt severed my line. Incompetent engineers & incompetent staff esp Suzanne Perry supposed to be consumer-resolutionteam. Misnomer if ever there was one. Almost enjoying detailing it all for my complaint.

  • smurphy720
    Scott Murphy (@smurphy720) reported

    @bt_uk Had FTTC installed today, keeps disconnecting with flashing orange light. Done trouble shooter and quiet line test. Noise during quiet line test. Unhelpful engineer and live chat. Sync below expected range and 3mbit above hand back. Help!

  • red_claudius64
    red_claudius64 (@red_claudius64) reported

    @bt_uk Finally yes -there was a problem with the router frequency clashing with the Sky Q box and broadband connection needs checking

  • Kella1974
    ups 'n' downs (@Kella1974) reported

    Just watched all the wknds premier lge goals on Btsport: Never have so many soft penalties been awarded in one wknd: All the top 4 got pens that no bottom 3 team would get: obviously the mantra to refs is make sure the top4 stay top 4 as it sells: Disgraceful

  • DToohill
    Davey Toohill (@DToohill) reported

    @bt_uk I’m trying to purchase access to a hotspot for a day as I have no internet but it won’t recognise any details when I create an account. I’m not a BT customer so was buying daily access.

  • mrkebb
    Is it January yet? (@mrkebb) reported

    @bt_uk Hi Aideen, I DMd my issue two days ago, but no reply as yet.

  • geofftitmuss
    Geoff Titmuss (@geofftitmuss) reported

    @bt_uk broadband contract ending, have Halo 1 price promise. Fibre 100 on line at £39.99 for new customer at my address, why am I paying £52.97.