BT (British Telecom) outages and service status in Shawbury, England

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shawbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, and Telford.

City	Problem Type	Report Time
Shrewsbury	E-mail	10 days ago
Telford	Internet	24 days ago
Shrewsbury	Internet	30 days ago
Telford	Internet	1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

• 
  Sarah Owen (@owenblue89) reported 1 minute ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  Deborah Walton (@DebsRWalton) reported 3 minutes ago from Prees, England

  @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

• 
  Deborah Walton (@DebsRWalton) reported 4 minutes ago from Prees, England

  @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

• 
  Adam Jones (@AdamMJones_) reported 12 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  stevep (@Stevearsenal2k) reported 13 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  David Hickman (@DavidHickman87) reported 15 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

• 
  Paul Carnduff (@pcarnduff) reported 28 minutes ago from St. Georges and Priorslee, England

  @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

• 
  stevep (@Stevearsenal2k) reported 39 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  Han (@HanBid) reported 42 minutes ago from St. Georges and Priorslee, England

  @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

• 
  Telford Memories (@TelfordMemories) reported 43 minutes ago from Madeley, England

  @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

• 
  jonathan edwards (@realjonoharry) reported 45 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  Dave OKW (@okwuk) reported 52 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Dave OKW (@okwuk) reported 56 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

• 
  Andrew Ball (@andrewball01) reported 57 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  stevep (@Stevearsenal2k) reported 59 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANDREW HENDERSON (@AHende1006) reported 6 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  M.C. (@MCarvill180) reported 8 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Dunc (@derbydunk) reported 17 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  pete replica (@petereplica) reported 19 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  Janey Sinnett (@JaneyJaney77) reported 20 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help

• 
  Karla (@SaffyBun) reported 20 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Danyal Mustafa (@DanyalMustafa) reported 22 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  grace hooper (@messalinahooper) reported 23 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  LillithVexx (@LillithVexx) reported 23 minutes ago

  @bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???

• 
  Bunker Show (@businessbunker) reported 24 minutes ago

  @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either