BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 02/25/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Market Drayton and Shrewsbury.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomMarket Drayton E-mail
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • salfordLFC71 Anthony Hughes (@salfordLFC71) reported

    @bt_uk Of the 6 wifi speed checkers only one says I'm getting the correct speeds. It just happens to be @bt_uk . I'd laugh if it wasn't so annoying i'm paying over £60 a month for tripe service. Need this sorting asap. 3 months of this crap is enough

  • Snorkyno4 Snorky (@Snorkyno4) reported

    @bt_uk It's a pretty poor show overall tbh - with a lack of comms from your side - I'm paying for a service you should be providing it.

  • pickapixelyt Pixel (@pickapixelyt) reported

    Internet has been down since yesterday 🙃 @bt_uk

  • neariedy hollie♡ (@neariedy) reported

    @Ihatejammie @AlissonBecks @bt_uk EE and BT mobile network isnt the same

  • Benjarminnnn Benjamin (@Benjarminnnn) reported

    @bt_uk any issues reported in Norwich for Internet connection? Router won’t connect to the internet on multiple devices, full restart hasn’t worked.

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @8gzd8k76nM @bt_uk @OpenreachHelp I'm not paying more - they're now offering me a similar deal. Why should I wait 3,6,8 months to get connected? You're an idiot if you think that's acceptable

  • symaeon SYMAEON (@symaeon) reported

    @virginmedia How come I still can’t get service at my address, even though all cabling is in and boxes are in. Postcode checker still says ‘No’… please don’t make me go to @bt_uk… 🙏

  • Ihatejammie Jamie (@Ihatejammie) reported

    @AlissonBecks @bt_uk Ahhh fgs. I already sprained my ankle for work tomorrow and now the internet has gone down 🥲. This is gonna go down well.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @bt_uk i reported a fault with my phone line 05/1/23 that was due to be fixed 09/01/23 - its still not working, cant get through to a human being to discuss, no updates given... fault tracker just keeps saying will be fixed that day but hasnt been, its been over a week now?

  • Bull_Diggy Diggy (@Bull_Diggy) reported

    All our **** hacked, and can't access nothing.. **** you @bt_uk 😠😠😠😠