BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 12/15/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nazk121 Nasreen Khan (@nazk121) reported

    @bt_uk My wifi is down since early morning. Please update us? Need this working urgently as not able to work from home ?

  • DonnaHi68989220 Donna Hines (@DonnaHi68989220) reported

    @bt_uk thanks for leaving a vulnerable disabled household in a rural area with poor mobile signal without a landline to call for help in an emergency and not keeping them informed on what is happening. Fault was reported on 16th and landline and broadband totally lost on 25th😡😡

  • Jomarnigeorgio Georgie (@Jomarnigeorgio) reported

    @bt_uk Hello I ordered a new phone - the wrong phone has been sent and it’s broken EE are blaming BT for the mess up and quite frankly all I want is the phone I ordered and god it to work please help I can’t get through on the 0800 number

  • Lis_swain1970 Lisa Swain (@Lis_swain1970) reported

    @bt_uk Finally managed to contact someone via web chat and have an engineer coming today but I’ve also raised a complaint out accessibility of the service

  • GunnerJustine Justine Gunner (@GunnerJustine) reported

    @bt_uk tried to cancelled my BT sport but BT won’t let me cancel it. I don’t have sky, virgin media or BT tv to watch sky sports on so I’m wasting £22 a month until NEXT year. Trying to cut costs down due to these energy prices and you won’t help. Cheers 👍🏻

  • PatchWorkWeld Patchwork Welding (@PatchWorkWeld) reported

    @bt_uk We check the app, it shows no data left. We then check manage my plan and it shows 3 GB left. BT claim it’s a display issue… so it’s a problem their end. We never had this issue untill they lied to us about moving to EE. ((3))

  • Merrittable Colin Merritt (@Merrittable) reported

    @bt_uk I have been on hold to you for 15 minutes having to listen to awful nightclub music. How do I get through to you? I am not a happy customer right now!!

  • jwburns Justin Burns (@jwburns) reported

    @bt_uk morning, my broadband connection is down wifi working but no Internet connection. Logged call no engineer until 10th. Admin gui unresponsive if adsl line plugged in. Can anything be checked at exchange.i have weak bt signal so rely on WiFi calling which isn't working. Ty

  • FIRIIRI FÏ®Í̮Ι (@FIRIIRI) reported

    @bt_uk My area is showing an outage for the past 6 hours

  • tonimilw Toni Wilson (@tonimilw) reported

    @bt_uk we’re in the middle of switching mobiles to EE. How much of a pain would it be to cancel and switch back