BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Market Drayton |
||
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jo
(@Jok19887) reported
@bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?
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C&G Scaffolding Ltd
(@CG_Scaffolding) reported
@bt_uk It's supposed to be a new business line. Due to have another engineer come out on the 24th, no doubt the same issue will occur, 4th time! If they can not provide me with broadband, I will go to another provider #avoidbt @bt_uk
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Tom Holland
(@Tomahol1) reported
Day 78 of total @bt_uk internet outage. Remember lockdown? Not as long as this. Can't even work from home. You pride yourself on customer service, yet have demonstrated a fundamental lack of understanding of your own fault resolution process. Try to explain it, I'm waiting.
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Gwen Davison
(@graceybabe1) reported
@DocginaMrs @bt_uk Yes a lot of people have had the same problem
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James MacGregor
(@lummac) reported
@bt_uk set up new broadband contract - rate was wrong. Agent promised to get it fixed... 11 days later - no progress. Complaint logged... then closed by BT - no one even contact me... truly hopeless! Have to spend 30 mins in q just to speak to someone!
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Judith Longman
(@savvymare) reported
@bt_uk Why have I been charged twice this month? Called. Hung on for an eternity. Was told there could be a problem. I wasn’t the only one. So where’s my refund?
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Emma
(@Emmaw10114) reported
@bt_uk how long for the refunds to be sorted where u have charged customers twice this month. Mine is £60 it’s a lot of money to be down I need it thanks
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Lynn Woodward
(@LynnWoo50964783) reported
@bt_uk Terrible service, we have had no service since the 3rd of March. Excuse after Excuse. Keep being told different times and dates as to when we will have connection. Apparently we don’t qualify for a dongle as temporary measure as we don’t pay enough.
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Kirsty Citrano
(@kirstyc18) reported
@bt_uk It’s a widespread issue! Are you seriously saying that every individual account holder must request the refund for the duplicate debit you have taken! @bt_uk that’s unacceptable. Refund everyone you have mistakenly taken money from immediately!
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jo
(@Jok19887) reported
@bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?