BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 11/22/2024 12:00

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Market Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Phone
United KingdomMarket Drayton Total Blackout
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk I appreciate your help with this but there must be someone who can contact us today for a phone call! It really says something about how BT doesn't care about its customers when the high level complaints department are apparently too busy to contact us.

  • SamJaneR Sam (@SamJaneR) reported

    @bt_uk Finally after 18 days without broadband or telephone service my parents are now reconnected. HOWEVER we were told by 2 different customer service people that they would receive automatic compensation we have now been told this is not the case!! 1/2

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk In addition to everything, we haven't been given a time for our call tomorrow. We have to go out and could well not have any signal so would miss the call.

  • samhowson Sam Howson (@samhowson) reported

    @bt_uk Appalling customer service continues. There is no evidence on our account of not having any broadband or phone line provided for 6 weeks following a storm. Continued to be billed, £43 taken each month, no apology, service, system isn't joined up and provides no support.

  • stevegaughan1 Christmas StEve (@stevegaughan1) reported from York, England

    @bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk We are having to wait around for BT to contact us when I will repeat again, this is not our fault, BT caused this issue. We should not have to wait to hear from BT. They should be actively trying to resolve the problem AS QUICKLY AS POSSIBLE.

  • trimbone Andrew Trimnell (@trimbone) reported

    @OpenreachHelp, this is how one of your engineers installed the broadband at my home. Damaging the brickwork, poor routing, no weather proofing, poor cabling, poor pining, no cable entry protection. @bt_uk

  • AndrewJFrizzell 𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 (@AndrewJFrizzell) reported

    .@BTSport whats going on with the app? I’ve had to re login five times today trying to watch @btsportrugby @ChampionsCup

  • jhutchy54 Janet Hutchinson (@jhutchy54) reported

    @bt_uk shocking customer care. I despair!!!

  • stevegaughan1 Christmas StEve (@stevegaughan1) reported

    @bt_uk So your solution is for me to cancel my current plan with yourselves because it’s rubbish and get an alternative, more expensive option ? It’s almost like you’ve deliberately made my service unreliable / non existent.