BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 01/20/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomTelford Total Blackout
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 94williamsk Kai (@94williamsk) reported

    How it’s taking @bt_uk a month to get me broadband and 3 weeks to activate a phone line is beyond me? Thought you were supposed to be number 1? Thanks for ignoring my complaint aswell 👍🏼

  • SBCunningham88 Sarah Cunningham (@SBCunningham88) reported

    @bt_uk Yes I know. It is telling me the issue was fixed at 11.42pm last night. But I've restarted everything and it still isn't working!!!

  • ShwartzDelmore Delmore Shwartz (@ShwartzDelmore) reported

    @bt_uk As long as BT rely on 19th century technology, I.e. copper wires their service will always be substandard. After years of persevering with the awful BT customer service we got fibre optic through Virgin, not a single problem in 2 years!

  • PleasantKenobi PleasantKenobi (@PleasantKenobi) reported

    @bt_uk New address is connected, a week early. This doesnt change the effects its having right now on my job (and my wife's - a mistake like this when everyone is working from home is bad) 4G mini hub is here - but I can't stream off of this (a literal part of my job) among other issues

  • SBCunningham88 Sarah Cunningham (@SBCunningham88) reported

    @bt_uk kids can't do their school work because broadband has been down on and off all weekend and now today it's off again. Told on sat the problem would be fixed within 24 hours.

  • Danieloopspedro Dan Stevenson (@Danieloopspedro) reported

    @bt_uk thought I would ring and join bt as seen a package that works for me. Call them and spend 11 minutes being transferred to 7 different people. Not one of them had a clue and told they had never heard of Bt Basic package. What a waste of time. Now to find someone else

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk Problem still persists with the line. It is terrible, I cannot speak to my father on his landline if is that bad! There are a collection of approximately 4 properties where he lives, all suffering with the same problems!!

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk Yes everything is connected. Like I said in a previous message, it is intermittent, so may be working at the moment. The problem is the line is so old, it needs updating because his BB speed is ridiculous at 1.5mb, he is being charged full price! He is nearly 70 yrs old!

  • _Paulsicle STAY AT HOME | Paul Palmer (@_Paulsicle) reported

    @PleasantKenobi @34SeigeRhinos @bt_uk I wonder if it's based on the area because we've had the highest speed package from Virgin Media for years and never had an issue but I know lots of people that have. Sucks that BT has done this though especially in a time when so many people are working from home. Holiday? :P

  • Markquilson Markus (@Markquilson) reported

    @bt_uk Currently waiting for the text service to offer me two appointment slots. Which isn’t ideal as 2 is very limiting especially for those who still have to work.