BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane H
(@JaneHea46616881) reported
@bt_uk Fibre installed in area, but not to block of flats. Waiting for OpenReach to install through ducts/risers. Meanwhile, your systems won't allow your teams to sell her copper phone/broadband. Desperate for help now.
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Mick Sands
(@micksands_chef) reported
I've got to say @bt_uk are probably one of the worst company's I have dealt with up to now. How are you meant to support new businesses when you can't even connect them to a phone line?
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MrsW
(@MumintheMere) reported
@bt_uk @Ofcom The whole point is that it’s a text service. But I’m going to have to sit in a queue to first to someone when the process is supposed to be instant.
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MrsW
(@MumintheMere) reported
@bt_uk why aren't @bt_uk complying with the regulation? You say ‘your service provider must reply'....we know you aren't to either me or my husband, we’ve requested our PAC multiple times. Any thoughts @Ofcom ?
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Dr Tris Price-Williams
(@tristanpw1) reported
@AliceMerray @CockertonMark @bt_uk I was withy them for a while. Awful. The only worse ones were Virgin.
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Geraint Rowlands
(@geraintrowlands) reported
Just cancelled @btsport purely because of the shoddy service of BT Broadband if you are looking for services look elsewhere - shambles
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Eternal_Student
(@Kusho29) reported
I have moved to @bt_uk and hopefully i will get a better service there. As for @TalkTalk, i hope you will do the right thing and cancel my contract without a charge at the end of the month and we both go our seperate ways. It has been hugely frustrating and impacted on my job!
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Keano
(@keano2k4) reported
People. If @EE try and sell you @bt_uk stay well clear! They sell you what you DONT ask for, get you to cancel old package then palm you off when you want to speak to them because its all wrong. Cant find the call when they know they are guilty of mis-selling. Convenient that
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Kevin Gray
(@kevgray22) reported
@bt_uk hi, is there any issues in the Kelty area regarding speed. Our router is syncing at 40MB but can't even get 0.5MB Download
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EAHNS
(@EAHNS) reported
@BTCare shambolic customer service from BT and open reach strikes again. Not only have I been without broadband since Saturday but open reach have just decided not to turn up today for a prebooked appointment. Had I not called the customer services I would have sat here all day!