BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 02/16/2026 14:30

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Market Drayton, Telford and Shrewsbury.

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City Problem Type Report Time
United KingdomMarket Drayton E-mail
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelJFoulkes MJFOULKES (@MichaelJFoulkes) reported

    @bt_uk Totally unprofessional customer service. They are unable to fulfil my service and will not process a complaint because the manager was busy!!! Stay clear of BT broadband, stick with SKY or others, at least they give you what you pay for.

  • ChrisGN No. No I will not. 🇺🇦 (@ChrisGN) reported

    @jakevolcanoboat @bt_uk Twitter is being very slow on my phone when on the WiFi (which is BT), mobile data seems OK though. .

  • Stwou7 Stacey (@Stwou7) reported

    Hi @BTCare my WiFi keeps dropping out probably due to my antique hub. How do I get a new one as my new devices are struggling to connect now. No issue with the line, it’s literally just dropping connections.

  • Janebuffoni Jane B 💙 (@Janebuffoni) reported

    @CpbJab @bt_uk Yep we are CM12 and have had no internet all weekend like everyone else in the area! We are with sky and @SkyHelpTeam don’t seem to be aware of a problem in the area and yet everyone is reporting it and discussing it on SM

  • ChrisGN No. No I will not. 🇺🇦 (@ChrisGN) reported

    @bt_uk It's incredibly slow or not loading at all on my PC too. Only twitter, other sites are OK. Twitter is fine over mobile data which is also bt.

  • Brenda32074319 Brenda (@Brenda32074319) reported

    @bt_uk hey folks I need your help do you have a contact number

  • JoshGriff8 osh griff (@JoshGriff8) reported

    Why is @btsport so hard to cancel? Impossible to cancel online. Anyone else have this problem?

  • byroniscringe beetlejuice (@byroniscringe) reported

    @mitchel52161212 @England @bt_uk Trust a west Han fan to give the worst take. They’re even worse than Chelsea fans so that’s saying something

  • GemmaAldam Gemma Harford (@GemmaAldam) reported

    @btsport we bought bt sport 1 month pass on our smart TV for 25 pounds. The app only worked sometimes. Called to complain and you choose to do nothing. Waste of money. Please avoid if you don't want terrible customer service.

  • latar latar (@latar) reported

    @bt_uk been a loyal customer for years. Found bill had gradually increased to £50/m over the years and was advised to change package reassured it wouldn't affect me if I had to move (Dec 2020). Now being charged £120 for "ending my contract early." Is this how you reward loyalty?