BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 02/04/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneM155cap Leanne Capstick (@LeanneM155cap) reported

    @bt_uk After 50 mins on the phone you have credited it to my bill 🙄🙄 I don’t see why the problem occurred when I resigned up on 3rd Jan and your not installing it till 23rd feb

  • TheBadBentley Samantha Bentley (@TheBadBentley) reported

    Hey @bt_uk why is your customer service so shocking?

  • CyberneticDave David Lumm (@CyberneticDave) reported

    There's a man walking up and down my street purporting to be from @bt_uk/@EE. Apparently trying to convince people to switch. He wanted to hold my phone to do a speed test. Heck no. Is that a thing they genuinely do as a company? @MartinSLewis know anything about this?

  • DavidSm94223215 David Smith (@DavidSm94223215) reported

    @jogault33 @jsclark_ @bt_uk Not a surprise, Jo. I’ve had endless promises for a call back and it never happens. Left in the dark and no answers. Dreadful customer service.

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • DylanMansfield6 Dylan Mansfield (@DylanMansfield6) reported

    @bt_uk wow yesterday I rang BT to complain about overcharges and was told the systems were down and they would ring me back, well nearly 24hours later am still waiting. Worse customer service ever, how do they stay-in business, virgin media here I come!!

  • Johnnerz1987 Daniel Johnson (@Johnnerz1987) reported

    I don’t think I’ve ever had such continued terrible service/communication with a business as I’m currently having with @bt_uk

  • chris_rugs Chris Ruggles (@chris_rugs) reported

    Is there a worse company than @bt_uk for customer service ? Without broadband for 11 days, 2 engineers out, and they still can't be bothered to figure out the problem. Shocking service, for somebody who needs broadband to work from home, and kids who can't do homework. #sortitout

  • Tonysmini Tony (@Tonysmini) reported

    @chris_rugs @bt_uk Engineers work 7 days a week, Sundays are shorter staffed. Did they tell her what was needed? It may be the team that need to fix it are busy, or it needs a permit to allow them to work. Some faults are not a quick fix. Are your neighbours effected too?

  • Shabnamagram Shabnam Ahmed (@Shabnamagram) reported

    @btsport why can’t I find the cancel subscription button anywhere on your site?