BT (British Telecom) outages and service status in Shawbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Shawbury, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shawbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
22 days ago | |
|
Telford
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Telford Memories (@TelfordMemories) reported from Madeley, England@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball (@andrewball01) reported from Telford and Wrekin, England@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Adam Jones (@AdamMJones_) reported from Shrewsbury, EnglandSeems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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David Hickman (@DavidHickman87) reported from Wellington, England@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Han (@HanBid) reported from St. Georges and Priorslee, England@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Sarah Owen (@owenblue89) reported from Telford and Wrekin, England@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Old (@HamPeasyStottie) reported@bt_uk I have phoned twice but the issue is still unresolved. I still can't log in
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.
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Kernal 💼🧼 (@chefkernal) reported@bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reportedHow does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄
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grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer
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Alan Swanson (@Haggisguy) reported@bt_uk So how do i pay my bill? I cannot login to pay it?
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares
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Cribby Youngs (@CribbyYoungs) reported@bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..