BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/24/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Market Drayton.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomMarket Drayton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloAlAl Paul Allen-Alvarez (@PabloAlAl) reported

    @bt_uk @BTGROUP 1 MONTH OF REOCCURING FAULTS 3 MISSED APPOINTMENTS & AND HAVE JUST BEEN LEFT ON HOLD BY BOGDAN IN SHEFFIELD FOR 25 MINUTES AFTER ALREADY SPENDIN 20 MINUTES TRYING TO GET THROUGH & ASKING FOR HELP! I WANT A MANAGER TO CONTACT ME TO SORT THIS SHAM!

  • michaeldann65 Michael Dann (@michaeldann65) reported

    @bt_uk impressive that @NASAPersevere are sending pictures back to earth from Mars yet here in Suffolk you can’t provide us with a reliable internet service 🤔🤪🤔

  • JuliePardoe1 Julie Harrison💙 (@JuliePardoe1) reported

    @bt_uk Ok, so 4 out of r engineer visits are no shows. Complaint made but nothing changes. No one will take responsibility. No one will speak to me, nor give me a name or telephone number. Been going on for over 2 weeks now with no progress. Please advise how to proceed not on DM

  • CashmenTips Cashmen Tips (@CashmenTips) reported

    @bt_uk I have BT WiFi and TV with Sports and it hardly ever works they came out and fix the WiFi but sports still doesn’t work... have to use my phone for it to work

  • VModifiedMind Vince (@VModifiedMind) reported

    @BrambleLulu @bt_uk You'll want @WeAreOpenreach for that - BT Retail don't actually maintain the physical network, that's done by the almost-separate-but-not-quite Openreach... who in fairness last time I reported a similar issue where I lived did come out and sort it a couple days later.

  • PabloAlAl Paul Allen-Alvarez (@PabloAlAl) reported

    @bt_uk No Lizzie, it was clear from the conversation he didn't want to help. I asked him to connect me with a manager, so he put me on hold for 25 minutes until I hung up. When my line first went down, I had just lost my mother, it was her funeral last Tuesday. Imagine all this too.

  • jackbenrob J Roberts (@jackbenrob) reported

    @bt_uk Hi no theres no problem with the broadband connection to the house, its just bloody frustrating when your ads say 'why steam like this' when it's exactly how my yv box is streaming as they still don't connect by wifi and have to rely on tp links

  • chippers84 Samuel Hickey (@chippers84) reported

    @bt_uk @WeAreOpenreach just want to say I think your service is absolutely rubbish! Tell us a repair was gonna be done by today and we had to CALL you to find out it’s now been pushed back to Wednesday complete joke worst decision join you!!!! #conmerchants

  • RachC_92 Rachael Cunningham (@RachC_92) reported

    @bt_uk Hi BT! My wifi has stopped working this afternoon and the website is saying it won’t be fixed until tomorrow 😭 I’ve booked to watch a live streamed theatre production this evening and don’t fancy the fam squeezed round my phone to watch that so any help please?!

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported

    @geekanoids @bt_uk I’ve used virgin this yeah but moved to an area where it does not have it. I have sky FTTP and it’s solid and consistent no drops period. See if you can get FTTP. I didn’t rate virgin to be honest Dave frequent drop outs on their network to