BT (British Telecom) outages and service status in Shawbury, England

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shawbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, and Shrewsbury.

City	Problem Type	Report Time
Telford	Phone	6 hours ago
Telford	E-mail	2 days ago
Telford	E-mail	2 days ago
Telford	Internet	2 days ago
Telford	Internet	4 days ago
Shrewsbury	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

• 
  Paul Carnduff (@pcarnduff) reported 5 minutes ago from St. Georges and Priorslee, England

  @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

• 
  Dave OKW (@okwuk) reported 6 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

• 
  Han (@HanBid) reported 8 minutes ago from St. Georges and Priorslee, England

  @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

• 
  Dave OKW (@okwuk) reported 10 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Adam Jones (@AdamMJones_) reported 19 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  stevep (@Stevearsenal2k) reported 22 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

• 
  stevep (@Stevearsenal2k) reported 31 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  Andrew Ball (@andrewball01) reported 32 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  Deborah Walton (@DebsRWalton) reported 41 minutes ago from Prees, England

  @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

• 
  Telford Memories (@TelfordMemories) reported 45 minutes ago from Madeley, England

  @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

• 
  stevep (@Stevearsenal2k) reported 48 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  Sarah Owen (@owenblue89) reported 49 minutes ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  Deborah Walton (@DebsRWalton) reported 50 minutes ago from Prees, England

  @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

• 
  jonathan edwards (@realjonoharry) reported 53 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  David Hickman (@DavidHickman87) reported 54 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma (@88ejackson88) reported 41 seconds ago

  @bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.

• 
  grace hooper (@messalinahooper) reported 3 minutes ago

  @bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait

• 
  Andrhu (@ALivMusico) reported 6 minutes ago

  @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

• 
  Emma (@em_doapsi) reported 6 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Dave Kendall (@DaveKendallPho1) reported 7 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  jack250213 (@e4290936) reported 12 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  alunvaughan (@alunvaughan) reported 15 minutes ago

  @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”

• 
  Vicky Johnson (@VicJohnson04) reported 16 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Peter Old (@HamPeasyStottie) reported 18 minutes ago

  @bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email

• 
  Ann Palmer (@AnniePShoreham) reported 25 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.