BT (British Telecom) outages and service status in Shawbury, England

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shawbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, and Shrewsbury.

City	Problem Type	Report Time
Telford	Internet	2 days ago
Telford	Internet	2 days ago
Telford	Internet	7 days ago
Telford	Internet	14 days ago
Telford	Internet	15 days ago
Telford	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

• 
  Paul Carnduff (@pcarnduff) reported 1 minute ago from St. Georges and Priorslee, England

  @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

• 
  stevep (@Stevearsenal2k) reported 3 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

• 
  Telford Memories (@TelfordMemories) reported 4 minutes ago from Madeley, England

  @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

• 
  Andrew Ball (@andrewball01) reported 7 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  Sarah Owen (@owenblue89) reported 30 minutes ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  stevep (@Stevearsenal2k) reported 30 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  Dave OKW (@okwuk) reported 37 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Deborah Walton (@DebsRWalton) reported 40 minutes ago from Prees, England

  @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

• 
  Han (@HanBid) reported 41 minutes ago from St. Georges and Priorslee, England

  @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

• 
  stevep (@Stevearsenal2k) reported 41 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  Deborah Walton (@DebsRWalton) reported 45 minutes ago from Prees, England

  @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

• 
  jonathan edwards (@realjonoharry) reported 52 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  Adam Jones (@AdamMJones_) reported 53 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  David Hickman (@DavidHickman87) reported 53 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

• 
  Dave OKW (@okwuk) reported 57 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Godfrey (@Fliposteo) reported 21 seconds ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Archi (@ArchiToolkit) reported 7 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Deborah Sacks (@deborahsacks) reported 7 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Trainstation Fitness (@tsfitness2) reported 9 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Garv Mittal (@garv25mittal) reported 10 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service

• 
  Markkkkk (@Isparkzz) reported 12 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  Apex Signs (@apex_signs1) reported 12 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Simon Conway-Smith (@SConwaySmith) reported 13 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  BARRY (@XBAZAER) reported 16 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  Paul Dilger (@paulidilge) reported 17 minutes ago

  @bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail