BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/26/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Market Drayton.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NanceHarrington nance harrington (@NanceHarrington) reported

    @bt_uk Hi I was wondering if you could, my Hub 2 is flashing purple and I’ve checked the grey cables 🤔 still have WiFi but I’d like to fix the hub so it’s back in the blue again... thanks in advance!

  • AlecMurrell Alec Murrell 💙 (@AlecMurrell) reported

    @bt_uk Missed the second half of the Wasps game because of it - frustrating. Tried resetting router but seems it’s a problem external to us.

  • LMC37618496 LMC (@LMC37618496) reported

    @bt_uk broadband down. So much for FTTP being more reliable than copper. Only had it a few weeks and down already. #broadbanddown #noservice #nothappy

  • ambermaba Amber (@ambermaba) reported

    @bt_uk are there any internet issues in the DA13 area that you are aware of please?

  • charles_farles Charles Culbertson (@charles_farles) reported from Isleornsay, Scotland

    @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

  • roundaboutmark mark dickins (@roundaboutmark) reported

    @bt_uk i cancelled BT Sport, but the feature 2withhold my no. on all calls was activated (not by me). I called 2have taken off but told cant until my order is completed 5th March. I cant call over ¾ my contacts as they block private numbers. I never activated it & need it gone

  • jake_martin1995 Jake Martin (@jake_martin1995) reported

    @bt_uk I've been with BT for just over a month and was getting weak signal in part of my home so they sent a wifi disc and now I'm getting 70mbps all around the home, no issues at all

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk my internet has been silly slow speeds for months, it been turning on and off randomly, I’ve tried resetting my hub and nothing works. After nearly a year of this I want out of my contract. I’ve tried calling and live chat numerous times but nothing. DM + sort this please!

  • Elliot38844403 Elliot (@Elliot38844403) reported

    Live B.t. pushed 1 button for b.t. sport now I'm in a 2 year contract and they've just doubled the monthly amount. #btsport . Closed my complaint for me br I could finish making it...Mugged off...

  • AnfractuousOne Anfractuous (@AnfractuousOne) reported

    @damiendavis @realpaulsmith @bt_uk Thanks much appreciated. I assume the thin grey cable going from the outside box is the same one that comes out above the skirting on the inside box? I assume that is the Fibre and the inside box then converts to standard network cable. Thanks again.