BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike E
(@MikeeTHFC) reported
@bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.
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afh
(@sadfrah) reported
@bt_uk I did not find the help I needed
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Chelsie Cliff
(@chelsie2686) reported
@bt_uk engineer has just been and the line doesn't work so we have to wait until tomorrow for someone else to come out, so frustrating. What a mess! 2 of 2
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Mr_CPettit
(@Mr_CPettit) reported
@bt_uk Apparent fix today, lasted an hour or so and now everything down again. We were offered a 4g mini hub on Saturday, still hasn’t arrived. Work continues to be disrupted and no contact from anyone today other than to tell us that the fault is ‘fixed’. Compensation for all effected?
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Eileen A Thompson
(@eileenann843) reported
@bt_uk My landline/Broadband has increased in price by 9% but as a BT pensioner with 30 years service my Pension only increased by 3% based on Aug 2021 CPI.
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Emma Lou 🇺🇦💙💛 #IStandWithUkraine 🇺🇦
(@musetta101) reported
@bt_uk I want to cancel my broadband contract. Two phone calls last month and the previous month, 30 mins each call. I've requested to switch to home essentials. Twice told it was done and each month still charged £42!! I'll go find a provider with better customer service!!! 😠😠😠
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Mike E
(@MikeeTHFC) reported
@bt_uk Also, I did the “fix” text and EE state there is an network issue in my area , and should be fixed in 4 hours but been saying that for over a month?
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James Barker
(@acidmag_uk) reported
Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.
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Stuart Rowlands
(@StuRowls) reported
@bt_uk hi, just had a call from 07857 906161 claiming to be bt and discussing my router replacement due to poor speed! Obviously a scam, but thought i’d let you know in case theres something you can do to stop other people getting calls.
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Gazzo
(@gazzo59) reported
@bt_uk Still incredibly slow and cutting out sporadically