BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 01/21/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomTelford Total Blackout
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisrose83 Chris Rose (@chrisrose83) reported

    @bt_uk @bt_uk WORST CUSTOMER SERVICE IVE RECEIVED FROM ANY COMPANY EVER. Now I’ve just received for the 5th time, the following automated emails saying my support ticket has been closed despite the fact it is most certainly not resolved.

  • Laith72117318 Laith (@Laith72117318) reported

    @bt @bt_uk Hi, we have a smart hub 2 and have had issues with our WiFi. My Sonos system now isn’t working and I’ve seen that a firmware update fixed this for another user. Please can you help? Thanks

  • DeRosierC DeRosier Chocolates (@DeRosierC) reported

    Looks like a monster Internet and phone outage in Wandsworth. @BTBusiness @btbusinesscare

  • kellynelsonuk Kelly Nelson (@kellynelsonuk) reported

    @bt_uk OK that's fine but I'm paying for a service that you aren't providing currently until this is fixed? I suggest you discount my bill...

  • whirlwind147 Graham Howe (@whirlwind147) reported

    @bt_uk I was just on the live chat and was 30 out of 31 then got removed from@the queue at 18. Are you able to help me on here please? I have a new Bband service starting up on 14th of May and wanted to know if it’s too late to upgrade the service

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk Hi, you won't be able to sort it out, the problem is with your wireless router, BT are all ready aware of the connection issues, your CEO should be 'SACKED!'.

  • adisilempa Admire (@adisilempa) reported

    @bt_uk im having problems with packet loss and high ping especially from 6 pm onwards its been occuring for months now bur recently its started to get even worse consistent 150 ping and often 7% packet loss

  • Lynn50381280 Lynn (@Lynn50381280) reported

    @bt_uk My broadband has broken one month and still hasn’t been fixed. It that a normal thing? Apologies but don’t push the team to fix, that’s ridiculous!!! Every week said next week hope can be fixed. This time told me next week, I guess it still cannot! I really disappointed!

  • alex_darby Alex Darby (@alex_darby) reported

    Hey @bt_uk, I’ve been waiting 162 days for my service to be installed. The last contact I had from you was the 1st of March when you closed my complaint. What gives?

  • alexbunten Alex Bunten (@alexbunten) reported

    @bt_uk @OpenreachHelp Any help!!! Please!!!