BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 12/27/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xTeacherTx xTx (@xTeacherTx) reported

    @bt_uk Can you provide me a link to online chat help? I couldn't find it in my app or online! Thank you! xTx

  • sophieparker182 Sophie Parker (@sophieparker182) reported

    Not to mention @bt_uk the terrible customer service I received before the offer of the ‘not yet arrived’ compensation. A man who promised to call me back on 3 occasions with solutions and never did. Who also never had a superior for me to talk to either! So so frustrating.😫😫😫

  • clarkjp_john John Clark (@clarkjp_john) reported

    @bt_uk home hub purple since early morning. Your ServiceStaus site is unreachable . Is there a major problem in Hemel Hempstead? TiA

  • jmccutcheon87 Jamie McCutcheon (@jmccutcheon87) reported

    @bt_uk business customers must be at the bottom of your list. 40 days since install. 22 days no business phone line. 3 escalations 2 complaints still no one can fix the issue. £100-£200 loss in takeaway orders and bookings per day

  • MattSteele_92 Matt Steele (@MattSteele_92) reported

    @bt_uk Hi, our BTTV box has just stopped working, we’ve followed all the steps on the error site but no luck, please help!!

  • skyemoore92 Skye 💋🖤🤍 (@skyemoore92) reported

    @bt_uk hi I'm having a problem with mu WiFi and the box turned purple. Need help

  • larlmama DAWN COOPER (@larlmama) reported

    @BTCare @bt_uk after trying to get a new contract with 2 post sales advisors one cancelled the wrong thing the other sent is to sky as said we didn’t have the product with bt we eventually got sorted with someone that knew what he was doing , but he supposedly opens a complaint

  • DerekSpeirs4 Derek Speirs (@DerekSpeirs4) reported

    @SkySportsPL @btsport Is Carrager really so good a pundit we're supposed to ignore him spitting on people ? It's funny how this cancel culture thing seems to pick and chose who deserves forgiveness and who doesn't 🤔

  • bsjkupo Fight the pain away, my Brad is in ruins (@bsjkupo) reported

    Thanks @bt_uk for putting our router behind a CG-NAT because now we can't play D&D with our friends, I can't host any video games and our internet is noticeably slower 😡 If I didn't have to have your service, I would go elsewhere in a heartbeat.

  • SnortingNorton Rebecca Norton (@SnortingNorton) reported

    @bt_uk We now have a temporary fix, thanks to Rita. So, thank you. We have to do better for our more vulnerable populations, leaving people with faulty landlines and broadband for weeks is not acceptable.