BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
||
| Telford |
Total Blackout | |
| Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anu Kasim
(@AnuKasim) reported
@bt_uk is there a problem with connection in Aberdeen? For 5 days, we've had recurring issues with our connection. modem keeps changing colour from blue to flashing green, a constant orange and continuous flashing purple. I turned it off and on so many times to no avail.
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jo
(@_jowill) reported
Hey @bt_uk it would be really cool if you added the pronouns of staff to your online chat service!
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jamie caines
(@jamiecaines2) reported
@Christy03526652 @bt_uk That isn’t bad
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MasonsMutt
(@MasonsMutt) reported
@xxsnzz @bt_uk What issues have you had? Maybe you could ask for a deadlock after going down the ADR (alternative dispute resolution) I have contacts in the industry so may have some ideas on how to get it sorted.
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Doug Miles
(@bloodoogie) reported
@bt_uk @tinmanrocks I am simply waiting for BT to fix a BT TV problem ongoing now for 70 days. Expecting a call from a member of the BT Loyalty team who promised on Friday 17th a solution by Tuesday 21st, nothing so far.
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Nathan McGee
(@nathmcgee) reported
@bt_uk @WeAreOpenreach @OpenreachHelp what does a customer have to do to be provided the internet connection they’re paying for? It’s been 32 days with no meaningful work being done.
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Claire Edwards
(@claire1edwards) reported
@bt_uk POOR customer service AGAIN. I don't know why I'm surprised by it . EVERY time
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BEENIE
(@NFFCBEENZ) reported
@bt_uk NEVER DELT WITH SUCH A POOR COMPANY ROLL ON CONTRACT END DATE NEVER AGAIN!!!!!!
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Lady Robin Budd
(@ladyrobinbudd) reported
@bt_uk Dear Matt/BT, we've had constant internet down daily for weeks, sometimes several Xs a day. Usually self resolves, but today almost an hour, still orange/pink flash. May I attempt same text/landline test if unresolved in next hour? Regards, R Elizabeth aka ladybudd.
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80sdarrell
(@80sdarrell) reported
@bt_uk day 12 no email. Could you fix it. I have called you have called me back it's a bug. Can you fix the bug or provide a work around or an alternative solution just something. #noemail