BT (British Telecom) Outage Report in Shawbury, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Paul Carnduff
(@pcarnduff) reported
from
St. Georges and Priorslee, England
@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Holmes
(@gbholmes_holmes) reported
@bt_uk I will DM the info but I am struggling to tweet and message on any network as I have no WiFi !! My fault/complaint numbers are VOL 055-575927508197 and VOL13-600871318296
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Prince Paris of Troy the 2nd
(@Chelsea_FC369) reported
@btsport 20 bucks is far too excessive.. inflation is only 2.1% yet lads calm it down
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NoDaysOff
(@Hakamali) reported
@paulchowdhry @bt_uk @Ofcom BT Is the worst bro. So bad
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Shawn Matthews
(@SMthegamer1) reported
@MrAshleyM @vodafone @bt_uk Might be worth logging into the router and seeing if it has any self diagnosis tools that might fix the issue, or contacting support
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Jim Hawkins (he/him)
(@jimallthetime) reported
@waivethesale @BTCare Hahahahahahahahahahaa! This is the quality of service that led me to quit BT and move to EE for home broadband. *Much* cheaper and better value, and better service. Oddly, owned by the same company. Maybe they could learn something?
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Pipe
(@pipehugger) reported
@bt_uk Looking down your nose, scowling and pointing at me isn't going to help anyone.
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Calum Roberts
(@calum_scfc) reported
2nd wasted day waiting in for @bt_uk to install internet again to only find out they’re not coming until Tuesday now. Absolute awful service
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Waive Thesale
(@waivethesale) reported
@jimallthetime OK for @bt_uk to change the name on the account I need to open a new account and request a working service take over. This then equates to me being allocated a new phone number and a request to port the old one over to it, which shouldn't take more that 24 hrs
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Narinder Bahia
(@NindyBahia) reported
@paulchowdhry @bt_uk @Ofcom … I’d have been visited by bailiffs by now! Treat customers like fools and just grab money from them. No accountability at all.
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Buffy Iles
(@BuffyIles) reported
@bt_uk @Ofcom I need this raising as an official complaint so I can take it to the Ombudsman, how do I do this please?