BT (British Telecom) Outage Report in Shawbury, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Walton
(@Gindiesel) reported
@bt_uk Yes the signal is showing as weak, not sure about what constitutes as Complete WI-Fi
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Booth
(@BoothMCFC) reported
@bt_uk Do you have any good reasoning for having Steve McManaman and Martin Keown as commentators on your sports service?
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Ferveo Property
(@FerveoProperty) reported
@btbusinesscare we switched to you on 16/12. The broadband didn’t work then & we raised a fault. Apparently fixed over Xmas (you closed the fault). Come in today & still dead. Been through a pointless hour of “diagnostics”. It’s dead. Not spending another hour on live chat. Help
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Peter Day
(@peterday001) reported
@bt_uk Hi, made contact via chat earlier but lost the connection. Option to use chat not now available? The problem I have is that the WiFi disc you recently sent me won’t power up. No lights at all and I can’t get to speak to anyone to resolve this.
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Paul Walton
(@Gindiesel) reported
@bt_uk recently joined for Broadband but having issues with connectivity in some rooms, small 3 bed semi so disappointed to say the least 😭
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sally smallwood
(@ssmallwood2) reported
@VodafoneGroup you're a nightmare to deal with/hours on the phone=no resolution. Top marks @TalkTalk @BT_uk
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Rev/Mthr Samantha Martell SCP
(@RevMthrSamantha) reported
from
Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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Hereward Mills
(@thehereward) reported
@bt_uk Confirming that this has all been resolved now by the @bt_uk team. Took 16 minutes from first tweet to confirmation of fix in my inbox. Thank you!
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Nick Miller
(@NickMillerUK) reported
@bt_uk I terminated my service on 23rd December. Now today you send me an email saying my final bill is ready and to log into my account to see it. Well… you close my account so how exactly can I do that? Please send me the bill by email as a PDF.
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Drew
(@DrewZinski) reported
@bt_uk It’s been ongoing for a year now. The most unstable connection I’ve ever experienced; it’s unusable. Thanks for the message but I don’t have time to troubleshoot over & over. I’ll just continue to use my phone hotspot and look for new service.