BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/23/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Market Drayton.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomMarket Drayton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • darren_jackson1 darren jackson (@darren_jackson1) reported

    @bt_uk credit where its due reported issue last night and resolved with in 24hours out to the house and a quick repair

  • PabloAg39772323 Pablo Aguilera (@PabloAg39772323) reported

    @bt_uk my internet is not working around my area is there any chance you could help me out?

  • ReginaJamesreg4 Regina (@ReginaJamesreg4) reported

    @bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!

  • Bruce47407842 Bruce (@Bruce47407842) reported

    @bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?

  • russy_1 russy-1 (@russy_1) reported

    @bt_uk Seriously you expect people to pay £84.99 for something that could mean the difference between help and no help!! I'll say that is disgusting I do not expect to have to pay for something that is a necessity. Or maybe you're having a laugh....

  • PatelDaku Darshak Patel (@PatelDaku) reported

    @bt_uk My provider @skyuk has provided me the details on how to deal with. And they have also checked the number and not on their Network. Which I believe you need to do as well and terminate the line before someone innocent falss prey to them. #dutyofcare

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk if you really mean and care to help your customer, do all 3 things without removing any goodwill. or since i believe after going through all that i have i deserve that goodwill and more. i should expect a negative response, let me get ready to be dissapointed again.

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk before you offered me any goodwill i asked for this, 1 to speak to a manager, 2 complaint to be escalated and 3 for you to raise the case with open reach yourselves. you couldn't do it then why should i trust you can do it now with how you have been putting it.

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported

    Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.

  • Cornishview Cornishview (@Cornishview) reported

    @btbusinesscare Order BT 2223VR7WP. Complaint IMP -106901311. Telephone calls email texts and still no idea from 18 March if or when we will get the Broadband ordered. By any standards we have been treated abysmally. Are you still in Business as a Broadband supplier ?