BT (British Telecom)

BT (British Telecom) Outage Report in Shawbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawbury, Shropshire, England 03/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Market Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomMarket Drayton E-mail
United KingdomTelford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawbury, England

Latest outage, problems and issue reports in Shawbury and nearby locations:

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tonynic02397077 tony nicholson (@tonynic02397077) reported

    @AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk My BT speed is 1mb....please explain why you are rolling out next gen fibre to area who already have 50-100 times faster broadband, yet I am still on 1mb. and paying the same as anyone on 50,75 etc. Same cost, poorer service.....

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....

  • marcskinner17 Marccc (@marcskinner17) reported

    @bt_uk Update on the internet outage?

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk Spoken to them numerous times. They informed me that if an engineer comes out and agrees that the connection is poor then the contract will be cancelled. Engineer came out, reported to the loyalty team that the issue can’t be rectified yet still haven’t cancelled contract.

  • chomntaille Chomntaille (@chomntaille) reported

    @Cozz1e @louanndavies @bt_uk try 1 mbps....can't even get Netflix due to slow speed, ridiculous service from BT

  • preppet Stephanie (@preppet) reported

    @bt_uk 2/2 why is it that I pay for a service that I can’t actually use ! For over two weeks now I can’t make or receive calls yet I’ve paid for the line . I’m so sick of this HISTORICAL & ANNUAL issue I’m going to take it further . Check my records you’ll see how often it occurs 😡

  • smudgeit123 sophie hawes (@smudgeit123) reported

    @bt_uk our Internet has gone down its saying to call an 0800 number saying I need to call (on the bt webiste).. but your staff are all 👻ghosts

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk That’s no problem ..BT is aware of its ‘clever’ promotion. It was only by chance I questioned download results / expectations they advised no difference. Thanks for your reply.

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk I have a @Hyperoptic fibre connection that can provide the connection I need yet you guys won’t cancel my contract despite your copper broadband connection being terrible