BT (British Telecom) outages and service status in Ellesmere, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ellesmere, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ellesmere, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ellesmere, England
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, and Llanymynech.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
TV | 10 days ago |
|
Wrexham
|
Internet | 26 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere, England
Latest outage, problems and issue reports in Ellesmere and nearby locations:
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Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Mark Shone (@jakeshone) reported from Oswestry, England@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
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Dan Barton (@Danmlk) reported from Oswestry, England@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, EnglandWe waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Mark Shone (@jakeshone) reported from Oswestry, England@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Deborah Walton (@DebsRWalton) reported from Prees, England@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Nic 👩🏻🦰 🏴 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
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Will Thomas ⚪️ (@Will9495) reported from Wrexham, WalesJust watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!
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Emily Lloyd (@em_____6) reported from Brymbo, WalesIs anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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Ryan Davies (@ripinmypants) reported from Wrexham, Wales@btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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The Evolution Of Life (@TEOL85) reported@bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?
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RaeRubyRae (@RaeRubyRaeK) reported@bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!
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Future Tech (@neural_theory) reported@duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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chris curtis (@krustykriss) reported@bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Steph Murray (@DerekDonkey1977) reported@bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution