BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 01/11/2026 15:05

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomOswestry Phone
United KingdomOswestry Phone
United KingdomOswestry Internet
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomWrexham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk I see that @bt_uk has closed my complaint without fixing it. Very impressed with your customer service

  • LeBruce Ian LeBruce (@LeBruce) reported

    @bt_uk I already left BT and I’m never coming back.

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk People have this power trip mentality over the phone. It’s not the first advisor who’s been like this with me but he’s been the worst one so far. Believe me if we were face to face no one would be talking to anyone like that so why do it over the phone?

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported

    @bt_uk hello, we spoke to someone at the weekend to amend our subscription and cancel our sport. We have since been sent a new tv box? We don’t need a new one. Have we been charged for this? Thank you

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk Yet I’ve had a fault since the 14th of December and openreach kept cancelling my appointments. He said if we were on the halo plan then maybe he could have done more but we’re not. Internet went down for about 9 hours yesterday

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk He booked the appointment but used it as a threat so I wouldn’t complain to his manager. I ended up hanging up and calling back and getting another advisor to make the complaint to his manager. I don’t take disrespect lightly.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • island_monty Island-Monty (@island_monty) reported

    @bt_uk Are you embarrassed by this gross failure of service and support or is this normal ? Nightmare Broadband Service you should be ashamed.

  • benreid10 Reidy (@benreid10) reported

    @WeAreOpenreach @OpenreachHelp @bt_uk I’m very disappointed with the lack of service and information you have provided today. We were due to have fibre installed today and no one has done anything about it! Poor service. If this isn’t resolved I’m moving to another provider!