BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 12/05/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone
United KingdomWrexham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    @bt_uk It IS dreadful. DMing you now. Will delete my tweet when you’ve assured me that you will fix it.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.

  • KirstinBurgess kirst. (@KirstinBurgess) reported

    I am actually gobsmacked how horrendous, poor, abysmal and shocking @bt_uk is. Wow wow wow #btuk

  • CMGilfoyle Craig ⚙ (@CMGilfoyle) reported

    What’s going on @OpenreachHelp ? @bt_uk keep saying the issue with my internet is being looked at by you…

  • HarknessMambo MamboHarkness (@HarknessMambo) reported

    @DreyfusJames @bt_uk They are unspeakabley awful & also try to blame “Openreach”. I once drove all the way to Cornwall from London to meet a BT engineer at our flat there only for him not to turn up(actually I tell a lie, I did that TWICE 🤬)

  • hobnobwomble SR 🇬🇧 (@hobnobwomble) reported

    @DreyfusJames @bt_uk I had the same problem with them. They are useless.

  • Basicfella Tom (@Basicfella) reported

    @DreyfusJames @bt_uk The only way I managed to get a problem resolved was by mailing the top man at Openreach on a Saturday. Had an engineer round in 20 mins and fixed an hour later. Fair play to him .

  • Lord_Dumont JE (@Lord_Dumont) reported

    @bt_uk :hey, an engineer was supposed to come on 4 January to activate internet and he did not come so I am without internet and waste a morning waiting for him. Can you help or I will take Sky as a provider

  • CMGilfoyle Craig ⚙ (@CMGilfoyle) reported

    @OpenreachHelp @bt_uk are my provider. Update is the fix for Monday AM. It’s been down since Wed AM. They have contacted you and that the issue is “awaiting access” to a manhole for fibre node. I’m pretty sure that the fibre node feeding my property is outside my house so access isn’t an issue!

  • drl David Lewis (@drl) reported

    @MissLozTaylor @bt_uk Are you able to plug a laptop straight into the bt hub by Ethernet? If it’s still slow/causing issues, then it’s a fault with the connection. If it’s fine then it’s probably down to wifi signal.