BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 11/17/2025 08:50

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone
United KingdomWrexham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannyjc09 DJC (@dannyjc09) reported

    Hey @bt_uk. I’ve lost all my non subscribed HD channels! They weren’t working so I’ve retuned the Box and they’ve all gone. 25+ channels. It’s not the arial or signal as I’ve got the channels on other TVs and when I connect directly without the box! #bttv

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk anyone help with my internet working but won’t allow my PS5 network to connect? Contacted PlayStation everything is fine their end.

  • angronswad Pud (@angronswad) reported

    @bt_uk 1/2 man your service is awful. All the crap I've gone through with this company. Finally ready to leave and you are going to charge me 230 quid to leave. Not willing to give me a discount on the final bill after trying to charge me double rate?

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk Dee I don’t want to resolve this situation I hear nothing but negative about bt and have seen it for myself, I just had to say what I needed to about bt and now I won’t be using bt anymore, thank you for the help but I don’t want it

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk Yeah bud it’s in now when testing it on Ps it connects fine but fails at PSN stage. Mind is blown never came across this before especially when online earlier today 🙈

  • XperT1D Interested (@XperT1D) reported

    @bt_uk Hiya according to BT community its been an issue for a few people over quite some time with no resolution yet. Device is Samsung Note

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk Whether ping not being guaranteed is the issue or not, why should I have to pay the money to not be able to use any of my technology at a stable standard?

  • paulvgolder Paul Golder (@paulvgolder) reported

    @bt_uk can you help me with an order you've sent me details of which I didn't place?

  • Hugorelly Hugh Terry (@Hugorelly) reported

    @altybob What a stupid time to play it. Bloody #BTSport 🙄

  • G2NIX G2ULTRA (@G2NIX) reported

    @bt_uk For an unbeatable super-slow connection. Time you started offering FTTP instead of dragging your feet because you want to rip everyone off with leased lines, especially since you took so much public money!