BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

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The latest reports from users having issues in Ellesmere come from postal codes SY12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 01/22/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Ellesmere, Whitchurch, Oswestry and Llanymynech.

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City Problem Type Report Time
United KingdomWrexham Internet
United KingdomEllesmere Internet
United KingdomWhitchurch Internet
United KingdomWhitchurch TV
United KingdomWrexham Wi-fi
United KingdomWrexham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT

  • StephenSatCisco StephenSpeirs (@StephenSatCisco) reported

    @bt_uk Kind of concerning that it arrives the *same* day as I am about get a new service activated by BT. Has your subscriber database been hacked?! Main thing is to ignore & delete the scam email of course.

  • HughMulcahey Hugh Mulcahey (@HughMulcahey) reported

    @bt_uk Installed new hub yesterday. It partially worked then now not at all. BT Home Tech due this evening to set up Halo. No point if there is no broadband. Still awaiting call from Advisor. Alway trying to shift the blame to consumer. Can never explain why internet doesn’t work.

  • beanvintageuk beanvintage (@beanvintageuk) reported

    @bt_uk @MoneyTelegraph Hi I've been waiting for a reward card (which was issued due to an awful customer experience when attempting to join BT) since 25th June. Despite contacting BT and Purecard numerous times, both parties are claiming to have no details.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • anghara13 Sam Smith (@anghara13) reported

    @bt_uk I'm not sure what help you can be. The account was closed, but my credit score app shows it as still open. I'm nog cominv back, get over it, oh wait, "we can't do that".....

  • redvanman12 david (@redvanman12) reported

    @MarkMowbrayNE @bt_uk I had an engineer booked for today between 0800 and 1300hrs. Texted them half 11. No one coming no record of booking. Coming tomorrow after 1 lol bloody useless they've been 3 times this year saying it's fixed but give it 19 days and it's **** again.

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @sherbsvilletv @andyb7274 @bt_uk Sis you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix

  • _misscustard تفاح pie🍏🍎🥧 (@_misscustard) reported

    @andypeepo @TheLionsDen_NJ @bt_uk Yes mine is down