BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 12/10/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone
United KingdomWrexham E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pickledhen Karen Goodlett (@pickledhen) reported

    @bt_uk The problem is your attempts to make it better are making it worse @bt_uk. I appreciate the efforts but I suspect something is going colossally wrong in customer services. Would like this escalated and a single point of contact. This is awful and time consuming. Please sort! 😕

  • BilloLargo Ⓑ⎊Ⓛ (@BilloLargo) reported

    @DPMV34 @bt_uk Hey @BTHelpENG my fibre service has been down 68% of the time between 16th August and now. Can I just cancel? This is stupid. Cheers.

  • RoyOx5 Roy Ox (@RoyOx5) reported

    How do you change the audio setting to crowd noise only? I would like to mute the commentators, but I cannot find the option? Please can you help me? @btsport @btsportfootball #DINCHE

  • dazzymans Darren (@dazzymans) reported

    @bt_uk which is it please as your confusing staff that i need to talk to that i dont gwt cut off from a debt u told me i dont owe before. is theresa getting in touch tommorrow or not? the dm just now said she had made her permision clear and and phone down no disability help inclusion!

  • scotthortop Scott Hortop (@scotthortop) reported

    @bt_uk I think you have still misunderstood me. I have had many monthly rolling contracts elsewhere & simply want to know the mechanics of how to turn it off. Often there is a button. But if you don't know never mind...

  • AlbaParty3 Crazy Crypto Scad (@AlbaParty3) reported

    @btsportfootball is there a problem trying to order BTSport online at the moment?

  • Tilbidge 𝔇Ã𝐢ᔕƳ ™ ⭐️⭐️ (@Tilbidge) reported

    @shill306 @lindyloulabel59 @btsport I’ve turned it down as low as I can go without actually muting

  • alfiejmulcahy Alfie Mulcahy (@alfiejmulcahy) reported

    @bt_uk @GBNEWS: Are there any plans to put GBN on the new BTTV internet mode. It's a great new way of receiving television and GBN is the only channel I feel myself missing. Would be disappointing having to use the inferior service for the sake of one channel. Thanks in advance.

  • RoyOx5 Roy Ox (@RoyOx5) reported

    @btsport where is your support twitter account? I can't find the option to mute commentators on your app?

  • duncan_tune Duncan Tune (@duncan_tune) reported

    @WeAreOpenreach @bt_uk Whilst its great that my area (BN1) will get full fibre by 2025, right now the bandwidth is so bad. I pay for the 'best' speeds I can get with BT (70mbs) but if > 1 person uses the internet, the speed drops alot. Is there a plan to improve this b4 2025?!