BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 03/09/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Llanymynech and Whitchurch.

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City Problem Type Report Time
United KingdomWrexham Internet
United KingdomLlanymynech Internet
United KingdomLlanymynech Internet
United KingdomWhitchurch E-mail
United KingdomWrexham Internet
United KingdomOswestry Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BobOnSkye Bob Moss 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BobOnSkye) reported

    @bt_uk Our home landline went down yesterday and I have reported a fault. The system says It should be fixed by next Tuesday. Can I set up a divert to my mobile for free? I thought there used to be an option on the fault page but can't see it. Thanks.

  • IMP107749324 IMP-107749324 (@IMP107749324) reported

    And yet another week goes by with BT not responding. Worst customer service ever! #poorcustomerservice @BTBusiness @btbusinesscare @bt_uk

  • ianflett Ian Flett (@ianflett) reported

    @bt_uk Thanks for the quick response. I have but I personally don’t think they meet my requirements or budget. I tried calling to cancel my TV so very surprised to not get through to an advisor.

  • MartineMavi Mavi Lopez-Martine🇪🇸🇪🇸🇪🇸🇪🇺🇪🇺🇬🇧 (@MartineMavi) reported

    @bt_uk why are all your help desk not working? Why all closed? Why have I cancelled a service 6 days ago yet still getting correspondence stating still active? Been over 3hrs on the phone in the last week….

  • jamclarkey James (@jamclarkey) reported

    @frazerluca @bt_uk @bt_uk can help order a adapter for your old phone if it's in a different room to the smart hub 2 or a digital voice handset. In the meantime to make use of your landline service please move your old phone into the same room as the smart hub 2 and plug it into the back of it

  • Annie_Munro Annie (@Annie_Munro) reported

    BT are the worst, so unhelpful!! @bt_uk @BTCare @NOWTV

  • eddsirr Edd Sirr (@eddsirr) reported

    Question for @bt_uk - if I’m trying to leave and can’t get through, I’m ok to reduce the number of minimum days I have to pay for? Or is there an email address I can have to cancel my services? @Ofcom or @BBCWatchdog should look at this as it’s grossly unfair.

  • Garrettfivee Garrett (@Garrettfivee) reported

    @EmmaBelchere @bt_uk I had same issue and i decided to massage cr4ckware on Instagram he can help you

  • Cinister09 Cinnamon (@Cinister09) reported

    @bt_uk your bill is due to be paid by the 5th of November or we'll disconnect your services. Also @bt_uk it's Friday the 29th of October and we've disconnected your services. Enjoy the weekend. 😑 worst bit is, today is pay day, they'd be getting paid in full. Now I'm pissed.

  • LevelUpLewBo LevelUpLewBo (@LevelUpLewBo) reported

    @bt_uk My father in law has received a letter in the post requesting we contact you regarding his internet account (another provider attempted to take over the line). Do not cancel his service! We’ve been on hold for over 50mins trying to contact Customer Support. Absolute joke!!