BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 02/02/2026 08:10

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomOswestry Phone
United KingdomOswestry Phone
United KingdomOswestry Internet
United KingdomWrexham E-mail
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gimmehopejoanna Jo 🛸 (@gimmehopejoanna) reported

    @bt_uk hello! I reported a fault on 27th March. It was estimated it would be fixed on 30th. Assumed it had been. Just tried to assess as still having problems. The fault is still open. Can you help please?

  • Advoftractorboy Graeme Brooke (@Advoftractorboy) reported

    @bt_uk @BTCare Does BT stand for Blame Transferrers or Bloody Terrible in relation to your support of Welfare Priority 89 year olds?

  • re_reech Reech (@re_reech) reported

    Hey @bt_uk I don't use your services, but I'm having trouble and can't find a way to stop the SMS text service. I keep getting calls to my O2 mobile number with blank text messages. I don't recognise the number trying to contact me. (1/X)

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported

    @bt_uk Done! But it’s been crap for a long time, and you guys want more money of me to have better service, but all you say is sorry to hear that( I missed out on a job aboard)

  • Advoftractorboy Graeme Brooke (@Advoftractorboy) reported

    @bt_uk @BTCare direct message me asap regarding your continued shambles of leaving an 89 year old without a line. A priority case 5 days down BT blaming Open Reach & vice versa. Disgusting

  • itstatianad Tatiana (@itstatianad) reported

    @bt_uk Hi, why is your MyBT page always down??

  • Hammackunt60 Hammackunt 6.0™ 🟧⬛🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hammackunt60) reported

    @WullieHalliday @bt_uk There are 2 types of service, residential and roaming. The residential only works within a certain distance from your address, roaming you can use anywhere.

  • AndyHar99612377 Andy Harris (@AndyHar99612377) reported

    @bt_uk Yes it's down at the moment, again!!. Yes I have reported it. Engineers are scheduled for Thursday. But to be honest, it's ruddy ridiculous. It shouldn't be failing this often. And its only since this super fibre installation has started.

  • Hammackunt60 Hammackunt 6.0™ 🟧⬛🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hammackunt60) reported

    @WullieHalliday @bt_uk There's a duct outside my house that fills with water every time it rains, they send an engineer with a cup every time to empty it, that's their fixing the problem.

  • epocS60 Charlie R (@epocS60) reported

    @Ofcom regulate poor practices @EE is doing. Ordered an extra sim contract with add on BT sport for big screen. EE confirms order, next day sends text needs to confirm some details, call in & been told they will remove the BTsport add on to add it in the app to pay more for it!