BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere, Shropshire, England 11/06/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone
United KingdomWrexham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere, England

Latest outage, problems and issue reports in Ellesmere and nearby locations:

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAPConnolly Mark Connolly (@MarkAPConnolly) reported

    @bt_uk new service just arrived. It’s flashing purple. Rang to report fault but can’t find phone number on order?

  • jamclarkey James (@jamclarkey) reported

    @Laurengoose91 @bt_uk If you've never had broadband, then a basic broadband service would be provided to you in order for your digital voice phone service to work. If you have issues with your broadband service it will disrupt the phone service so you would need to get your broadband fixed.

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @bt_uk This is a 6 month problem that you admit you are not prepared to spend money on to fix the infrastructure. I don’t need to reboot my hub it crashes on its own accord several times a day as it did again 5 minutes ago LOL but ad long as BT gets money why would they care

  • cambotowlaw Neil Carpenter (@cambotowlaw) reported

    @bt_uk Yes and was told you can’t do it u less I paid an extra £5 per month. All@i want@is the socket moving before service is transferred to the new property, why is that so hard?

  • Kirit_Virdee 🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk Waj Ali, Senior Voice & Data Connectivity Specialist doesn't even reply to emails or accept my calls. Doesn't help at all because he can't make comission. Disguisting. I can even connect my baby monitor to see my daughter sleep at night. What a joke.

  • MeredithRoe2 Meredith Roe (@MeredithRoe2) reported

    @btbusinesscare 7 years with your “complaints team” still no helpful resolution.

  • smokeybarr smokeybarr (@smokeybarr) reported

    @ThaFlyingYrkshm @EE @bt_uk It's EE. I had to leave them because their reception is so bad here. It's a shame BT don't allow their hubs to access all networks. To be fair to BT they responded straight away and said as much. EE haven't bothered.

  • Alicja942 Alice Gie (@Alicja942) reported

    @bt_uk is absolutely useless! Keep ringing them to fix my landline and nothing is being done! Got them to send an engineer out once and still he turned said my cable is copper not fibre ( or something like that ) and left. 3 months later my landline is still not working 😡

  • crispy796 Chris Peters (@crispy796) reported

    @bt_uk Hi team, can you please give me some advise. You have recently disconnected our copper line from the exchange as we now have fibre, how do we call the emergency services in the event of a power cut? Our only mobile telephone mast is on the same grid so also goes offline.

  • josiecreates J Armand Smith (@josiecreates) reported

    @bt_uk 4th engineer said he fixed internet. Our complaint was closed and we accepted some compensation. Now it’s down again. Booked yet another engineer.