BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 02/19/2026 17:25

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley, Telford and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBroseley Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hillview_Dounie Hillview (@Hillview_Dounie) reported

    @bt_uk I have a call raised weekly and know the names of every BT engineer in the area as they are here that often. We regularly get less than 1Mb and you can’t fix! When want to cancel get told it’s £706 unacceptable!

  • Bossqueenie89 ☆Bossqueenie 🦄 Unicornfarts641☆ (@Bossqueenie89) reported

    @bt_uk That's very bad. Especially as I've already told u via phone that I'm vulnerable. All engineers etc should wear them regardless!!

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    FFS! Bloody @bt_uk @WeAreOpenreach @OpenreachHelp internet down for third time in 24 hours. They patronising us about ONT & hub lights, switching it off & on again 🙄. NO, it’s a network issue. We’ve been told this by BT. Fix your network or lose customers. 😡

  • chrisdonia Chris Scott (@chrisdonia) reported from Edinburgh, Scotland

    @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

  • Bossqueenie89 ☆Bossqueenie 🦄 Unicornfarts641☆ (@Bossqueenie89) reported

    @bt_uk Covid infections hit 2.7 million in UK And ur telling me u would put a vulnerable customer at risk who already high risk?

  • ismail_aadil Aadil ismail (@ismail_aadil) reported

    @bt_uk terrible service from BT, 2 months of back and forth with customer service and still not connected!!!

  • LFC_PS79 PS79 💙 (@LFC_PS79) reported

    As a @bt_uk customer, you'd think it was straight forward to go from Fibre 1 to Full Fibre 100 but no. You can't upgrade to that package on the app or website, but I can upgrade to more expensive ones. Its infuriating.

  • MigryM migry_main (@MigryM) reported

    I am paying £53 to @bt_uk for my broadband (70Mbps) and landline. Seems excessive to me. Just went to the #BT website as a NEW customer. Same BB and phone package costs £28. Wow I am a complete MUG for allowing BT to rip me off for £53. ALL offered packages are cheaper than £53 !

  • gemmmmmx Gemma Hall (@gemmmmmx) reported

    @bt_uk Second night in a row our internet has been down! We have Sky Glass too so we literally can’t watch anything. 😑 I hope we are reimbursed

  • Cull222 Cull22 (@Cull222) reported

    @bt_uk Ain't got a question,,but just like to say my bttv box is broken spoke to a nice lady everything sorted got new 1 coming Tuesday,,keep up the gd work get an a star from me 👍👍👍👍👍,