BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 02/20/2026 06:50

February 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Broseley and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomBroseley Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @bt_uk @Ofcom I need this raising as an official complaint so I can take it to the Ombudsman, how do I do this please?

  • posch BurgerDicks (@posch) reported

    @reatzyyyy @arielhelwani @btsport Shilling? He works there. And it's not untrue, they stomp all over the crap ESPN has become.

  • LiamMGS Liam (@LiamMGS) reported

    @btsport @DustinPoirier @TheNotoriousMMA Box Office, so pay £20 for the privilege of having to Chromecast the event from my phone, because there's no Box Office TV or Console app. BT have great coverage, but a terrible service.

  • pens_pause Pens Pause (@pens_pause) reported

    @bt_uk I have reported it thanks, I’m getting to be quite good at it! So we can be without a line, more than with one, and we won’t get compensation unless it’s not fixed after five days each time. If this keeps up we’ll be finding a provider that can supply us with a reliable service

  • AnangAlain alino_chelse92💙 (@AnangAlain) reported

    @backagain @btsport England would give italy no trouble. Italy would have an easy win

  • NindyBahia Narinder Bahia (@NindyBahia) reported

    @paulchowdhry @bt_uk @Ofcom Mate just had to lodge a complaint against 02, closed an account in March and refund was due and they still haven’t paid me back. Gave out wrong customer service numbers in emails and all sorts. Surely it’s illegal to do that. If the shoe was on the other foot and I owed them….

  • gbholmes_holmes Barbara Holmes (@gbholmes_holmes) reported

    @bt_uk I will DM the info but I am struggling to tweet and message on any network as I have no WiFi !! My fault/complaint numbers are VOL 055-575927508197 and VOL13-600871318296

  • SmileB4DEATH_ SmileB4DEATH_72K (@SmileB4DEATH_) reported

    @arielhelwani @btsport The slot machine moved as Tyson slapped down 😭

  • nomadinlondon jla (@nomadinlondon) reported

    @btsportufc @btsport Hahaha what a bullshit! Dana doesn’t know how to script press conferences anymore. This **** is not selling

  • pens_pause Pens Pause (@pens_pause) reported

    @bt_uk Thank you, but I’m watching it closely myself and I’ll definitely be seeking compensation if it’s not fixed within those five long days. If it keeps happening like this, I’ll be seriously questioning BT’s end of the contract! In other words, failure to supply a paid for service!