BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 01/30/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KarolLabaj Karol (@KarolLabaj) reported

    @bt_uk can you plz fix internet i have 2k ms in my ranked games thanks

  • chrisjaybee88 Chris (@chrisjaybee88) reported

    @bt_uk when are you planning to fix the current Sonos issue? Got told on we chat earlier it would be this week however seeing mixed messaging?

  • kim_cm1 Kim Jones (@kim_cm1) reported

    @NHRA I watch the NHRA Highlights on @btsport in the UK. Why is the broadcast volume switched down when cars do their runs? Sounds more like Tesla racing than Nitro burning Top Fuel. NASCAR, INDY etc are not attenuated, so why drag racing??

  • Shophie_Fox Sophie Fox (@Shophie_Fox) reported

    @bt_uk my broadband has been cutting out for weeks and now I'm on 5mb. Your speed test thinks this is good? I can't work from home, please help - Taunton

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported

    @bt_uk I have sent a complaint to Bt customer services

  • CeriMorgan Ceri (@CeriMorgan) reported

    @bt_uk hi, we're paying for Sky Sports via Now TV as part of the Big Sport package but it constantly freezes whenever we watch anything (50 mins into a football match & it's frozen twice). When will this be fixed please? It's been terrible for months so may need to switch to Sky.

  • DrakeyDistiller John Drake...⛳🏌️‍♂️🥃 (@DrakeyDistiller) reported

    @bt_uk Hi, my fault is under investigation by Openreach REIN team. Has been ongoing for 3 months. I just wanted others to know about bad Halo3+ experience has been. Sounds like other people having problems too.

  • NineTento TenToNine (@NineTento) reported

    @mayhemstories @bt_uk Wish I could. I'm stuck with BT as they are the best of a bad bunch. Not lucky enough to get Virgin Media where I live.

  • AliceR_88 Alice (@AliceR_88) reported

    @bt_uk My 87 year old Grandmother has been without a phone line and internet for several weeks now, and no one seems to be willing or able to help. What can we do to get this sorted ASAP?

  • NTFS001 John McHale (@NTFS001) reported

    @bt_uk So I’m going to be without broadband for 5 days because someone at BT brought forward the transfer by 5 days without telling Sky and OpenReach but nobody at BT or @OpenReachhelp or @SkyBroadband will take ownership of the problem. Abysmal CS from all 3 companies.