BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hadley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Broseley and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Lang
(@JustinLang) reported
@ALANMYERSMEDIA @PaulClews2 @bt_uk Have avoided BT retail for the last 20 years. Now with Zen - cant fault them, UK based, excellent customer service. You'd still have to deal with OpenReach with the install, which may still be an issue from what I can see?
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Philip Lawrence
(@Climbingdude) reported
@bt_uk As I said, your online complaints form is not working - try the link yourself. Please let me know an email address.
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Keith Hide
(@keithhide) reported
15 years ago I left @bt_uk because they were awful. Decided to give them another go & switch back & have instantly regretted my decision. Failed installation yesterday, no contact from BT. Today a message saying I have to wait until tomorrow for news. #nophone #nobroadband #notv
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Princess Consuela Bananahammock
(@Kez_Starrr) reported
@bt_uk I am a new customer, just had my equipment delivered but now you're asking me to send it back, can anyone tell me why?
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Nicola Taylor
(@shorty0205) reported
@bt_uk Yes and it seems noone is willing to offer any help unless I upgrade and pay another £13 a month
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Ben Harvell
(@BenHarvell) reported
Now at almost a month without internet thanks to @bt_uk. Talking to customer service makes me feel as if I’ve done something wrong when my only crime is to sign a contract to pay hundreds of pounds per year for, thus far, no service. Am completely out of ideas and exhausted.
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Philip Lawrence
(@Climbingdude) reported
@bt_uk No. I wish to submit a complaint in writing, please advise how to do that now you've taken the form down from the website.
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Ade
(@Ade64061376) reported
@ALANMYERSMEDIA @bt_uk BT came to our road, replaced the pole and never put the internet cables/phone lines back to the houses, took a week to get them to do that. Guy turns up to connect the line pushes in past my wife (critically extremely vulnerable) saying easier from in here. Now with Sky.
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Fionn Dobell
(@fionn_d2) reported
@bt_uk bt smart hub 2 was flashing purple last night. Woke up this morning and its solid orange. Reset the hub hasnt helped. Tried your troubleshooting "connect a device and go on internet" but nothing happens. Any help?
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Alan Myers
(@ALANMYERSMEDIA) reported
@iamrobhardy @bt_uk Sad really I guess but you maybe right, as I say I’ve had some really good people try to solve the issue but still it remains nearly two months on