BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hadley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
||
| Telford |
Total Blackout | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Much Wenlock, England
Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Flemming
(@KateFlemming3) reported
@bt_uk OK......pass the buck. Time.....he said it was your problem. That's fine. We'll stay at virgin. Thanks Kate.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Jamie McCutcheon
(@jmccutcheon87) reported
@bt_uk business customers must be at the bottom of your list. 40 days since install. 22 days no business phone line. 3 escalations 2 complaints still no one can fix the issue. £100-£200 loss in takeaway orders and bookings per day
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Lu 💫
(@RhodesyLu) reported
@bt_uk Hi. I've tried to log into my BT account online and it says a message something like it's down because BT is adding something new? Also I can't access my account through the MyBT app because it's saying something went wrong. I could log into both about an hour ago.
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A
(@amrosegreen) reported
@bt_uk Hi, I've got no Internet.Tried rebooting the router. Are there problems in my area? LE12 7HE
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Rebecca Norton
(@SnortingNorton) reported
@bt_uk @bt_uk my housebound mum has been without landline and broadband for 10 days, and it is going to be at least another 8 days before the fault is fixed. Today I was told she couldn't have a 4G hub in the meantime unless she signed up to a £46 a month contract. Appalling service.
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Jay Gardner
(@jaygardner__) reported
@bt_uk trying to buy a tv deal that ends at 12am but the website is down, any suggestions?
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xTx
(@xTeacherTx) reported
@bt_uk Can you provide me a link to online chat help? I couldn't find it in my app or online! Thank you! xTx
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Hazy
(@hazyteacher) reported
@bt_uk disgusted with customer your service. My vulnerable elderly (97) grandmother left without a phone line following absolute **** up on your end with transferring account from her husband’s name to hers after his death. Now being told she will have to have a new number.
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Skye 💋🖤🤍
(@skyemoore92) reported
@bt_uk hi I'm having a problem with mu WiFi and the box turned purple. Need help