BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 03/23/2026 11:05

March 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Broseley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomBroseley Internet
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lee_o_85 lee o (@lee_o_85) reported

    @bt_uk Like I said I’m not surprised at all. Pretty much what I’ve expected after the service I’ve had over the last few weeks

  • shannonraff97 Shannon Rafferty (@shannonraff97) reported

    @bt_uk internet is absolute terrible, that bad I have to use my own hotspot on my phone to get a good connection😴👍🏼

  • Jennyyesitsme Jenny (@Jennyyesitsme) reported

    @bt_uk Even complaints are not listened to. So many hours on phone. Paying for terrible service. #formalcomplaint

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    @bt_uk you are a disgrace ! Killing innocent birds in the netting on your premises in Lowestoft. Get it down ! ! #NestsNotNets

  • andrewjoy1701 I transmit visually (@andrewjoy1701) reported

    @BTCare hi. I have received a letter informing me of the switch to digital voice which I’m happy with. When I upgraded my broadband there was an option to get a handset but I couldn’t as the service wasn’t active. Could I get the free handset now?

  • Lynn50381280 Lynn (@Lynn50381280) reported

    @bt_uk It's really funny in UK. Another thing I want to know is if my BT broadband broken one month and hasn’t been fixed. How to solve this problem? I called BT at least 50 times. I don’t know why they cannot fix for me or why it need so many times.#dogsatpollingstations

  • RogerCarlsson92 Roger Carlsson (@RogerCarlsson92) reported

    @btsport @EE I have the BT ultimate add-on with my EE phone contract which allows me to view on the big screen (as you guys put it) but when I try to log in on the PlayStation it doesn't work. Can you help at all?

  • palmer_conrad Conrad Palmer (@palmer_conrad) reported

    I've upgraded to Ultrafast - using @WeAreOpenreach FTTP - from Superfast - FTTC - I now get download speeds between 5mbps & 45mbps. Not happy. Reported to @bt_uk a few weeks ago, still waiting for service to improve to the speeds that I am paying for.

  • malamute1 david atkinson (@malamute1) reported

    @bt_uk I keep getting text messages off EE everyday saying there is a problem in my area.. this is at least once a week

  • MoseMajorMC MoseMajorMC (@MoseMajorMC) reported

    Sadly the incompetence at @bt_uk & @OpenreachHelp is shining through. Been lied to constantly, still no resolution, & apparently BT cannot call openreach to get an answer. I was under the impression they're a telecoms company bur maybe I'm mistaken. #Unbelievable #complaint