BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 11/21/2025 04:10

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomNewport Internet
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 101BananaBoy Daniel Mills™ (@101BananaBoy) reported

    If you want to be treated like **** and have to take off time off work for an appointment that openreach doesn’t turn up to twice join @bt_uk

  • scott_large Scott Large (@scott_large) reported

    I've given up on #football, the poor refereeing, the poor handling of #VAR, the ****** players who think they can do anything they like, the poor owners, the cost of @SkySports & @btsport, the rule changes. I'd rather spend the money on #music & artists who deserve my money more.

  • Boynightshift Boom shakalaka (@Boynightshift) reported

    @bt_uk @virginmedia hey, BT have said that the poor image on by sport 2 hd (and only that channel) is really poor. Any ideas?

  • TomMcDSays Tom McD (@TomMcDSays) reported

    All other streams are playing fine and the playstation has a wired connection suggesting it's an issue with this specific stream. I'll take a refund on my sports package it this isn't sorted thanks. @btsportfootball @btsport

  • HenryShannon10 Henry Shannon (@HenryShannon10) reported

    @bt_uk terrible service with BT sent me a bill to leave and then when I call to leave the price has gone up.

  • Zarinalondinen Pushkina (@Zarinalondinen) reported

    @bt_uk the broadband is a mess today. On and off. Been with issues for 2 months. What's happening in London?

  • ParksPatrol Elliott Parker (@ParksPatrol) reported

    Hi @bt_uk I think there might be a problem in my area I've tried your online tools but it says it was unable to connect, after restarting the router it has been better but I'm still getting 200 out of the 9000mb and some dips to well below that

  • yasminandrew108 Yasmin (@yasminandrew108) reported

    @bt_uk broadband is down and you say not going to be fixed until Friday. The mini hub you provided is not connecting me to the internet. I can’t speak to technical help at BT. Shockingly bad customer service

  • dazlewis Darren Lewis (@dazlewis) reported

    Have #btsport got a problem with their main camera feed for #NEWEVE? Picture quality is terrible.

  • Tall_Dark_Sarc Tall_Dark_Sarcastic (@Tall_Dark_Sarc) reported

    @bt_uk guys my broadband service is so ****** atm that my 4G is providing a more stable, consistent and high-speed service. This isn’t acceptable.