BT (British Telecom)

BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadley, Telford and Wrekin, England 01/10/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford and Shrewsbury.

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City Problem Type Report Time
United KingdomTelford Total Blackout
United KingdomShrewsbury Internet
United KingdomTelford Phone
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bushymike Michael Bush (@Bushymike) reported

    Appalling customer service from @btbusinesscare Do not send correct equipment, engineer does not show up & been on hold for over 2 hours🙄🥵👎

  • TheRealShuban Shuban (@TheRealShuban) reported

    @BTCare Now my BT digibox is no longer playing back any new recordings....@skytv dont have this issue are you trying to push me to them?

  • welshstreets WSHG (@welshstreets) reported

    @BTCare is it possible for a callback from the Dundee office please. After seven hours of course pursuing an order I would appreciate it so much. Please help if you can.

  • Clohe_Cupcake Clohe (@Clohe_Cupcake) reported

    Honestly never met a bigger bunch of dishonest people than @bt_uk

  • ChuggyC Chuggy_C (@ChuggyC) reported

    . @bt_uk I need to call someone who can handle a complaint. I have been told that it is impossible arrange a contract with myself while there is an expiring contract at my home. Meaning I have to have my connection disconnected, so I can't work before I can even start the process

  • danredland Danredland (@danredland) reported

    @bt_uk on hold now for one hour after someone in your call centre lost me on the phone and hasnt bothered to call me back. Any chance of some help.

  • laurelStevens20 laurel Stevenson (@laurelStevens20) reported

    @bt_uk for the last 3 weeks I have had no TV box as its broke and your customer service is the worst lied to 3 time so far on my delivery and then add more to my bill when I was told 2 times they would take money off. I'll be leaving if it isn't sorted

  • Ruaraidh80 Ruaraidh🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Ruaraidh80) reported

    @tom_taylor I’ve just been seeing the “you’re being held” msg since 2pm today. I am a BT customer but have seen nothing about PS5s @bt_uk @btshopuk

  • Joey_CFC Joey (@Joey_CFC) reported

    @bt_uk Hi, I'm also having issues with the app on my firestick, was working fine until yesterday and it's still not fixed. Says optimising display then comes up with an error message

  • danredland Danredland (@danredland) reported

    @bt_uk promised a call back four days in a row. still waiting. awful service