BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hadley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford, Broseley and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Broseley |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark lamar🟨🟥
(@Marklamar20) reported
@bt_uk @Richard66629722 When I looked at upgrading my bt broadband package I was offered the same package but £10 more a month with a no cut in service guarantee.That should be standard anyway.
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Alan
(@alrhodes2309) reported
@bt_uk How can there be a contract in which the price can increase by any amount but you can't cancel it when the increase happens without being charged.
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Mike Taylor
(@mx49mike) reported
@btsport awful picture quality on the #Liverpool Westham game, speedtest showing 300 mbps!
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Ams
(@ams_leighfield) reported
@bt_uk (cont) I have requested to speak to a senior manager 6 times and have been promised a call back but to no avail. This is the worst customer service I have received - even the customer service team have admitted it is inadequate. 4 weeks without wifi. Sort it out!!!
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Dave Ashby
(@Liquidlizard) reported
@bt_uk Thank for your reply. I don't see any options that would resolve my issue. The problem is that our street was skipped during the last update to fibre. I've already had BT round to investigate...
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Luke Sephenon
(@sephenon) reported
@bt_uk Your wifi is down.! Haven’t had wifi for almost the whole day. And gotta wait 24 hours for an engineer to come fix it? We have restored and contacted the help desk.. still not working? Is the wifi down? Maybe make a statement?
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Wessex Cider
(@wessexcider) reported
@btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service
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Shruthi
(@Shruthi_Konda) reported
@bt_uk massive problems with my broadband connection. Struggling to do my job. Please help. #broadbandwoes
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Amy
(@ae_gloves) reported
@bt_uk my mum has waited in all day for her TV/internet installation. She was told at 11am that you would be there by 12pm but no one showed. She has waited in especially and called multiple times but can't get through - help please!
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Bearded Bulldogg
(@stusan72) reported
@btsport Just as people are finding it harder to afford basics, BT Sport decides to go to Box Office for the UFC. I get that it may have been planned well before things got quite so bad and that its a stcked card but still! Not cool guys.