BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hadley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
TV | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Telford |
Internet | |
| Telford |
Phone | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Pettitt
(@donna_pettitt) reported
@bt_uk None of the above, they have been a customer for over 20 years and their phones and broadband were disconnected in error and now they have to wait for reconnection
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Iona
(@i_dwrites) reported
Never had such a bad customer experience in my life than I have had with @bt_uk. Was told I could cancel contract whenever last Feb. Come July, told I can't and have to either pay hundreds to cancel. Make them listen to the original phone call in Jan and *surprise* I was right.
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HarryStrode Design
(@HStrodeDesign) reported
Here we go again @bt_uk! Why have you charged me an additional £10 to renew my broadband package. I've paid plenty over the last 2 years and I'm paying more now because I had to upgrade the package because of poor service. Terrible.
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Chris Downes
(@ChrisDo26) reported
@bt_uk This has convinced me to cancel my BT order, shocking!
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Iona
(@i_dwrites) reported
@bt_uk it seems to have been resolved after every call and then I get an email saying that my bills are getting passed to a debt collection agency/the complaint has been closed. I think the end is in sight, but it's extremely frustrating that you can't email me the bill, and I can't
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Liam - Supply Chain Educator + Runner 🙏🏻
(@LiamFassam) reported
@ProfEdSweeney @bt_uk The secret science of service provision ........I do hope you’re still not in hold ! 🙏🏻
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Joanna Cunningham
(@joannac1993) reported
@bt_uk we’ve been on the phone twice about being over charged on our account and told twice the issue has been resolved. We’ve now had over £450 pound taken out of our account and currently been put in a unplanned overdraft due to this. Can you please help?
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MatDixon
(@TheDogFix) reported
So you’ll respond to me cancelling my direct debit more quickly than to my complaint?!?! @bt_uk that tells me everything!! Absolutely vile company!!
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Iona
(@i_dwrites) reported
@bt_uk After seeming to solve the problem, the lovely customer service lady said she was going to process the refund and could she just put me on hold? On hold for 20 minutes and now she's just hung up. I can't believe it.
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Andrew Bradley
(@Bradders081) reported
@bt_uk Hi Luke! I’m awaiting broadband setup (26/02 until it starts) so took out the new hybrid connect add on thinking it would tide me over. It’s got such a poor performance though! 😞