BT (British Telecom) Outage Report in Hadley, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hadley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent BT (British Telecom) outage reports came from the following cities: Telford and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Han
(@HanBid) reported
from
St. Georges and Priorslee, England
@bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Much Wenlock, England
Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Paul Carnduff
(@pcarnduff) reported
from
St. Georges and Priorslee, England
@bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer
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Debbie Ward 🌍
(@debbieward2000) reported
from
Albrighton, England
@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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Telford Memories
(@TelfordMemories) reported
from
Madeley, England
@bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 🔰
(@OldSchoolMarky) reported
@BTCare no actions taken after promises of reimbursement for poor service. Poor service continues, but now it’s impossible to run speed tests. Always fails
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⚓️LUCҜβΔΩ⚓️
(@Luckbao) reported
@bt_uk It’s not an order open reach won’t come and fix the phone line.
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Vazeer Ahmed
(@Vazir69) reported
@bt_uk Can @bt_uk confirm that there is a problem with broadband connections in Hertfordshire. I have had broadband dropping off every minute.
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smooth shitoryu
(@doddy990) reported
@bt_uk again don’t understand customer support what’s the use of having twitter support if can actually do anything useful
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Dayle Steventon
(@Daylio1970) reported
@guinnessfordez @bt_uk @SkyHelpTeam It was mate, it was the attitude and total lack of help that really p****** me off
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NLB
(@NevsLeftBoot) reported
More wonderful @bt_uk tech support. Online chat about a USB port on my router - that according to BT I don't have. I'm looking at it...... #fail
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Tristan
(@trispretty) reported
@CallumHeinrich @bt_uk While I don't need/have a landline, I have used @Hyperoptic for years. So little downtime that I can't recall any. Quick responses to teething problems early on. 1Gb up & down. 100% can't recommend enough
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Louise
(@bellescharms) reported
@bt_uk why has the @alibi_channel gone? And the on demand service I use to watch via BT player?
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Jeanette Clement
(@clementcreate) reported
We have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.
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AP 🇬🇧🇮🇳🇹🇿🇿🇦
(@Villiers076) reported
The only issue with watching #AUSvIND on @btsport is that some of the graphics e.g tables etc are not shown, so you don't know what the commentators are on about Going to have to switch to @FoxCricket