BT (British Telecom)

BT (British Telecom) Outage Report in Much Wenlock, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Much Wenlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Much Wenlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Much Wenlock, Shropshire, England 03/28/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Much Wenlock, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Shrewsbury and Broseley.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Much Wenlock, England

Latest outage, problems and issue reports in Much Wenlock and nearby locations:

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk The problem isn't something you will be able to help with. One of my Simpler Networks powerline adapters stopped working. Totally dead. Probably the fuse. I removed the four screws to check but it still won't open. I wanted to know if there's a catch, or a fifth screw I missed.

  • pigatatatty AJ💙🌈🩻 (@pigatatatty) reported

    @bt_uk so one again you are adding boosts to my mothers bill that haven’t been asked for, your customer service is non existent and after an hour on the phone she is suddenly not the primary account holder! Disgraceful

  • i8wigan jimmy (@i8wigan) reported

    @bt_uk To be honest our contract is up at the end of next month so we will be switching the service is shocking. I won't be sorry to leave if I'm totally honest with you.

  • ShearerJ89 James Shearer (@ShearerJ89) reported

    @BTCare could you please send an engineer out. Terrible connection issues all the time, I work for openreach and the tests I’ve carried out are awful. I’d look into it more but I haven’t got the time and my property isn’t on the patch I work from. Thanks

  • comicbooknigel Nigel Haynes (@comicbooknigel) reported

    @bt_uk Any reason my internet is so damn slow today? Can’t get through a tv programme without buffering multiple times

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk Tech support. I was told: "They can be reached at: 0800 218 2182 Or 0808 100 6116 Or 0800 145 6789 Timings : 9am to 5:30pm on Mon-Fri and 9am to 2pm on Sat" Try 0800 218 2182 and press 2, see if it hangs up on you as well.

  • PeterDrage Peter Drage (@PeterDrage) reported

    @bt_uk Do you have anymore information and an ETA it has now been 9 hours without Internet. For those of us that work from home and relay on connectivity it is not acceptable having no information on what the issue is or and ETA.

  • EdPage_ Ed Page (@EdPage_) reported

    @bt_uk any update on issues in Milton Keynes. Sky Broadband been down since 5:30am. Was this a planned event? What’s the issue? When will it be up again?

  • gentlybentley gentleybentley (@gentlybentley) reported

    @bt_uk What’s the simplest way to check on the status of the major internet outage in Milton Keynes if you do not have a land-line number as part of your package (ie: internet only)?

  • Mr_CPettit Mr_CPettit (@Mr_CPettit) reported

    @bt_uk I’m afraid we’ve already had line tests run, and lots of contact from BT (which I appreciate). The problem is clearly @OpenreachHelp , but they are not fixing the issue quickly. How can me and my neighbours put pressure on open reach? We need this fixing very quickly for work.