BT (British Telecom)

BT (British Telecom) Outage Report in Much Wenlock, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Much Wenlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Much Wenlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Much Wenlock, Shropshire, England 01/25/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Much Wenlock, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury, Telford and Ditton Priors.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Much Wenlock, England

Latest outage, problems and issue reports in Much Wenlock and nearby locations:

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk No service for 13 days, 37 in total, bored now.... @Ofcom

  • muzzer_daftbat Muzzer Daftbat (@muzzer_daftbat) reported

    @bt_uk why can’t I just cancel stuff online? I don’t want a new TV deal. It’s been weeks trying to get through to you but the queues are awful.

  • Dmackenzie22 David Mackenzie (@Dmackenzie22) reported

    @bt_uk Down again this morning, 3rd time in 36 hours

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    For anyone looking for providers, @bt_uk have been the WORST for as long as we have been with them. And now, they have turned off our internet, when we are in the middle of trying to sort a house move, 3 days before Christmas and have given the line to sky?

  • GeorgeR01539072 George Russell (@GeorgeR01539072) reported

    @bt_uk I am one of those people spending Christmas alone and have just had my activation date moved for the second time to after Christmas so I will have no internet to call anyone. So thank you for that. Why do you make promises and commitments that are broken so easily.

  • fidor98 Fido (@fidor98) reported

    @bt_uk daily tweet #1 asking why my parebts started the process of getting bt internet 3 weeks ago and have been told it won't be possible until January 6th. Terrible customer service. Pathetic.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @bt_uk still just ignoring the problem? Cool. WE NEED HELP.

  • RhysRobertLewis Rhys Lewis (@RhysRobertLewis) reported

    Been without broadband for three weeks due to poor communication between @bt_uk & @plusnethelp. The worst switch over I’ve ever had. Worse as my partner and I are key workers (NHS & Local Gov). Will be making a complaint to regulator shortly.

  • duncanamills duncan mills (@duncanamills) reported

    @bt_uk Just checking before putting myself through the pain of changing providers after 30 years. Russell in your call centre said I cannot have Fibre 1 at £27.99 because I am an existing customer. Instead I pay £32. Do companies really still penalise loyalty?

  • AndrewRavenwood AndrewRavenwood (@AndrewRavenwood) reported

    @bt_uk You never told me you had broadband-only offers which would save me nearly £20 a month - Although there appear to be no actual details on the website for me to use as a comparison.