BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1, SY3 and SY2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Community Discussion
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BT (British Telecom) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marco Catena
(@miscreatedmarco) reported
@_502JoJo @bt_uk Someone told me to email their CEO, so I did and got a reply. I've taken this as high as it goes now, to go higher would be having to take it to court. But yeah I get the feeling when I talk to them that they like to point the finger at me or someone else. It's never their fault.
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Carter
(@CatchCarter_Now) reported
Why am I paying - premium @bt_uk for WiFi... I can’t even enjoy in bed. Renting a small one bed flat. The gaff isn’t big at all. The signal should be able to reach! You seriously forcing me to part with more cash to get basic coverage is ridiculous and outrageous!
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StylingLifeToday
(@monicat2017) reported
@btbusinesscare I have an issue with a charge that has been added to my bill that I should not have been charged for and need it refunded
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Maia Hendrickx
(@Maia_VocalCoach) reported
@bt_uk Hi James - I did actually look at this before contacting you. The document tells me to contact my service provider to make a complaint. That’s BT.
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Marco Catena
(@miscreatedmarco) reported
@_502JoJo @bt_uk Here in the UK you can do it after 8 weeks, and I've done that and my case is under investigation still. BT wanted to settle but I said no because I'm still dealing with the same issue.
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Amélie 🌙
(@LoveWillBreak) reported
@parksidemalvern @bt_uk Down in Wood Green too 🙃
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Skye | #KylieDisco OUT NOW!!
(@T1D_Minogue19) reported
from
Mundesley, England
@bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.
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Matt Long - Actor/Producer
(@MattLong1980) reported
Annnnd the @bt_uk @BTGroup comedy show continues. Promises if callbacks from exec customer team that don't happen. Then to top it all off. I'm charged for the services that they have not delivered. I might have to use BT as a case study on how NOT to do customer service.
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!
(@JulianProkaza) reported
@bt_uk Hi there. Broadband off/on all day and now no service for 1 hour. No faults in area or with service test, other than ‘We’re doing some work – that could be the problem’. How can I find out what’s going on with the connection/service?
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Matt Long - Actor/Producer
(@MattLong1980) reported
Annnnd the @bt_uk @BTGroup comedy show continues. Promises of callbacks from exec customer team that don't happen. Then to top it all off. I'm charged for the services that they have not delivered. I might have to use BT as a case study on how NOT to do customer service.