BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 02/23/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomShrewsbury E-mail
United KingdomShrewsbury E-mail
United KingdomShrewsbury E-mail
United KingdomShrewsbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GregFelix1 Greg Felix (@GregFelix1) reported

    @btbusinesscare As your embarrassingly poor levels of service continue to cripple small businesses, you give us a WhatsApp number!! How about giving us what we order on time? Too obvious?

  • justinhart113 Justin (@justinhart113) reported

    @bt_uk I'm kind of curious as to why I randomly am unable to "connect" to any of your support teams, when I've been having issues for over a month. Seems as if BT has blocked a paying customers access, pretty shady don't you think?

  • lauramannion88 Laura Thomas (@lauramannion88) reported

    @bt_uk A router was never sent before fibre was installed straight to the house. Sent next day delivery apparently on Tuesday after we complained but still no sign! It’s been nothing but problems since we placed the order. Very frustrating

  • Haruce11 DanTaylor🔰🔰🔰 (@Haruce11) reported

    @England @bt_uk @sterling7 ****, worst player on the pitch last night!! Only in cause he scores tap ins!

  • 2ndwaver Wendy Davis #FBPE (@2ndwaver) reported

    @bt_uk That is what was offered yes! So refunding last payment ... obvious I would have thought! shouldnt have to pay for no service! £20 for mobile data ... ditto obvious. £30 for all the distress & aggravation seems a bit underwhelming!!!

  • alexiabbbbrown Alex Brown (@alexiabbbbrown) reported

    @bt_uk No improvement on the customer service then- still getting nowhere!

  • FREETOEXPRESSME Lucinda (@FREETOEXPRESSME) reported

    @bt_uk I was promised a telephone call today from someone called Tara at BT, this is the sixth time someone was supposed to call me & haven’t. Any chance anyone at BT could do their job properly & fix my broadband? 😡

  • bobthearchitect Bob Bailey 💙 (@bobthearchitect) reported

    @bt_uk forced to make the switch to digital voice and guess what - nuisance calls gone up dramatically! Seems you reset our long-curated call protect blacklist so now all the scammers can get through again!! Useless 'customer service'😠😠

  • justinhart113 Justin (@justinhart113) reported

    @Ofcom Hi all, Question regarding a contract with @bt_uk , Am I able to exit without penalty in the event BT has constantly provided poor and unsatisfactory customer service, been irresponsible for issues, had one for over a month now and they still have failed to act.

  • loz71033091 loz (@loz71033091) reported

    @Joel29865325 @bt_uk There plenty of examples you are just being stupid