BT (British Telecom) outages and service status in Shrewsbury, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Shrewsbury come from postal codes SY3 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shrewsbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 8 days ago |
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BT (British Telecom) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, EnglandAnother @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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David Hickman (@DavidHickman87) reported from Wellington, England@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Adam Jones (@AdamMJones_) reported from Shrewsbury, EnglandSeems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW (@okwuk) reported from Shrewsbury, England@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Sarah Owen (@owenblue89) reported from Telford and Wrekin, England@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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jonathan edwards (@realjonoharry) reported from Shawbury, England@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....
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stevep (@Stevearsenal2k) reported from Hadley, England@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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Andrew Ball (@andrewball01) reported from Telford and Wrekin, England@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bulldog (@UnashamedBrit) reported@bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?
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david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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Marc Dyson 🐟🐟🐟 (@markymarc1973) reported@bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.
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Horwich RMI Cricket (@HORWICHRMI) reportedAnother **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.