BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Shrewsbury come from postal codes SY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 12/12/2024 18:00

December 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Broseley.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury TV
United KingdomShrewsbury Phone
United KingdomBroseley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WatlinEFC1992 watlinEFC1878 (@WatlinEFC1992) reported

    @btsport once again the audio on your app is out of sync. Tried to reload many times with no luck. This happens way to often. At this point something needs sorting or let me cancel.

  • ashleigh_smurf4 Ashleigh (@ashleigh_smurf4) reported

    @btsport Which I've done. But before I've tried to have NOWTV at my address and couldn't as there's no overhead line coming into my house. Not sure that it's down anywhere. Before I sign up I want to know if I can definitely have the broadband with no phone line

  • transferdicky Transfer Wire (@transferdicky) reported

    @bt_uk @milliesepede warning if you are going to sign up to btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!

  • victor_mildrew VictorMeldrew (@victor_mildrew) reported

    @bt_uk can someone please DM me with a number I can call to speak to an actual person. I need to sort out a mess that your organisation has created yet again! Anyone thinking of signing up to BT avoid!! There customer service is terrible

  • XBAZAER BARRY (@XBAZAER) reported

    @bt_uk Just checked and showing no issues in my area but the Internet box randomly turns off on it's own earlier in the morning clearly there's a problem in my area if the Internet keeps dropping and by looking at other people tweets they having the same issues

  • StrangeViolet StrangeViolet (@StrangeViolet) reported

    @bt_uk You are the ones make money from your helpline. EE will just say thats what the number costs. I'll probably get charged further by both of you. I would never again trust BT enough to call them.

  • StrangeViolet StrangeViolet (@StrangeViolet) reported

    @bt_uk Asking for help on getting a number onto online billing when it wasn't working should not cost £23.

  • mad4maff mad4maff (@mad4maff) reported

    @bt_uk Is there technical issues with bt broadband in my area

  • transferdicky Transfer Wire (@transferdicky) reported

    @btsport @SuperLeagueTri warning if you are going to sign up to btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!

  • aBl170710 🚆1❼ʘ710🚆 (@aBl170710) reported

    @mattelcock @bt_uk Just make sure you come to a clear understanding. We placed our home move order with them (30 days notice) and when we did they instantly, and mistakenly, cut us off. We were told if we had our service reinstated our order would be delayed by a further 30 days.