BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Wi-fi | |
| Shrewsbury |
Total Blackout | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Community Discussion
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BT (British Telecom) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TracyM16
(@M16Tracy) reported
@bt_uk On 23/6/21 reported to BT that there was no internet connection, no phones and no TV at our address and whole area, it’s now 28/6/21 and we are still waiting for this to be fixed no updates and no service since can anyone let us know when we will get the service back
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Catherine Collins
(@CathLCollins) reported
@bt_uk If you look back you’ll see they just keep closing the complaint but it’s not worked for longer than 5 weeks since we upgraded.
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Jah Deaf Boy
(@Thy_Art_Is_41) reported
@bt_uk Nothing is happening. Your computers are all down according to the people who eventually answer your phones
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Clare
(@Clare33828218) reported
@bt_uk since getting a new i-phone I keep getting phantom voicemail alerts. Apple are trying to help but they said it could possibly be a carrier issue. Please help
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Jem
(@coachjemjem) reported
@bt_uk Sorry means you won’t do it again. Empty words don’t help me do my job & pay my bills. Please provide your head office address for complaints.
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misakimi82
(@misakimi82) reported
@bt_uk I am now considering this harassment and will be contacting @Ofcom I have submitted a complaint via your site but have zero faith it will be dealt with properly.
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Jo Hawkes
(@JoHawkes3) reported
@bt_uk My elderly parents have been without phone and wifi now for 12 days with 0 help from you. They desperately rely on wifi and your service is unacceptable. Please send support them today. I have private messaged you the details.
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk Ref BT Sum, your technical engineer advised that BT Mast on Green Lane near post code TW4 6FD has been down since last Aug! Meaning my wife will not get service at her place of work.
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Seaghán🏝
(@seaghanMK) reported
@bt_uk No it just went from blue to orange. Twice within 10 minutes. It’s back on now. First problems we have had since moving to full fibre. Will be keeping our eye on it.
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E r i n 🌻
(@ErinRW05) reported
@bt_uk Hi again, sorry I don’t have the number as they called my house phone (which I never use) apologies I can’t help you further!