BT (British Telecom) Outage in Shrewsbury, Shropshire, England

Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

@bt_uk A £75 gift promotion and enticement to take out a new BT broadband contract ......beware potential customers because once you have signed up they have no record of the deal. Duped into a contract....no customer service just lies....

@bt_uk thank you for leaving me no Internet tonight. Your TechTeam put down the phone at 9 o’clock and went home. Great customer service is so wonder I’m leaving you for @NOWTV

@zippydeday @AndyFerguson10 @btsport They lost 2 nil that night at Boro. It was a terrible game. The only positive was that when I got to the ground and told them I was a scout they let me park at the stadium

@AndyFerguson10 @btsport Went to watch the under 18s play at Middlesbrough about 10 years ago. We were ****!!!

Every night without fail Internet router starts a reset at 9pm @bt_uk

@BTCare I need to send my old bt kit back to you to be recycled but I have not received a returns bag. Can you help me get one please ?

As if I DONT pay @SkySports and @btsport enough a month tomorrow you want me to pay £15 ontop to watch my team play tomorrow 🙄 absolutely diabolical think I'll cancel the lot as you don't deserve any money for being sooooo greedy #ripoff

Is this a record yet @bt_uk? Fibre to the premises ordered 1st September, 2 months, 1 home visit and many calls later but still no connection. Never get calls back. Today have been told there's 'missing network.' #poorcustomerservice

@bt_uk I would never recommend bt What an absolute joke. I messaged earlier not one reply.Been on hold for an hour and half passed from pillow to post. Joke!!!!!!😡😡😡😡

@alhop10 @btsport Who gives a ****. Why should they be shamed? I say knight them!