BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
TV | |
| Shrewsbury |
Phone | |
| Broseley |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CNagendraEY
(@cnagCNN) reported
@bt_uk I have never experienced duplicate charges from any other company with whom I have a direct debit. Thank you for your automated message but that isn’t good enough. Why has this happened and WHEN will this be refunded?
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samantha james
(@jamsam12) reported
@bt_uk So i did as you asked and texted, i was in the middle of a meeting and missed the call from the engineer- who was incredibly rude on the voicemail!! I only want my broadband sorted
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Edmund king
(@Edjking1988) reported
@btsport @btsportmotogp how about you sort out your streaming service so the video stops freezing and audio keeps playing. It was a major issue last year and now is just as bad if not worse About time to look for another streaming service which actual fixes issues
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Rachael Basak
(@raechaep) reported
@bt_uk I thought you’d say that. Afraid they’re not much help. It seems you don’t have much control over BT Openreach or even any reliable SLAs
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Michael Richard
(@zeeman1976) reported
@bt_uk another day without refund from duplicate payment think I might cancel direct debit next month then pay twice in May. wonder how quick you'll b on my case for payment? company is s shambles
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Sarah-Kimberley
(@PlayforthSarah) reported
@markril36127911 @bt_uk I closed my account cause I was told I physically could not have BT at the new house so had no choice but to close it yet still charged me despite being told many times I wasn't with them it's disgusting how they treat customers. I hope you get it sorted
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Matt Clifford
(@matt_c07) reported
@bt_uk just tried to take a new contract as an existing customer and your systems are absolutely awful. Only offered one package (so can’t downgrade). I was happy to stay with you for another two years, but now reconsidering.
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Rachael Basak
(@raechaep) reported
@bt_uk There’s one visible with seemingly strong signal. It no longer transfers us to the BT to website to connect. So strange as it worked until last weekend. Is there a wider issue?
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Steve Corney 💙
(@r_corney) reported
@bt_uk how can your help line be busy for the entire day???? No option online to talk to anyone who has a query around mobile phone?
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Amina Yaqin آمنہ یقین
(@aminayaqin) reported
@bt_uk the internet has been down since 2pm and now your site is saying the problem will not be fixed in our area until March 30th. Our whole street is without internet. What’s going on?