BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 08/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Aston Pigott.

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City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomAston Pigott Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineMillett Pauline Millett (@PaulineMillett) reported

    @bt_uk just the absolute worst - why advertise home moves? Just state that you can’t do them, that the customer is likely to be without Wi-Fi for several days and then you’ll completely mess up the first bill and charge for 3 lots of Broadband. #falseadvertising #StressEnhancer

  • carefree_al *** ⭐️⭐️ (@carefree_al) reported

    @bt_uk more lies from BT. Told to direct message the details of my issue which I did. Then told I would be contacted first thing today but again nothing. Absolute joke of a service.

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk when you’re disabled you’re ignored, you’re deemed not important, they think cos you’re disabled you’re stupid. Well I’m not. I had cancer, sepsis, fibromyalgia, and ME - none make you stupid they just incapacitate you - even though I have little strength I’m fighting u BT

  • annwyrdrnk CM (@annwyrdrnk) reported

    @bt_uk I can't while my BT internet crashes through the 24 hour mark being down :(

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk so, my usual broadband speed is 3-6 mbps, which is pathetic!! Since it snowed, it has dropped to next to nothing but you say everything is fine, which is complete BS. Tied to a terrible contract and you won't help. I just wanna watch football but the stream buffers 4eva..

  • Ailbhetweets Ailbhe (@Ailbhetweets) reported

    @bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk This is the problem today - we are controlled by corporates who have no interest in people but just profits. Three months fighting BT. I’ve never thought otherwise than to vote Tory so I’m not against business I’m against the cold hearts who run them! @guardian @Telegraph

  • EllieJacksoncl1 Ellie Jackson clarke (@EllieJacksoncl1) reported

    @bt_uk haven’t had any internet connection since the 14th. The app is just saying the same thing everyday. Is there any update cause I don't understand why I’m paying for a service that doesn’t work?

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @morganhuw @bt_uk Shocking service Morgan. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.