BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.
City | Problem Type | Report Time |
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Shrewsbury | Phone | |
Shrewsbury | Internet | |
Shrewsbury | ||
Shrewsbury | Internet | |
Shrewsbury | Internet | |
Shrewsbury | Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Adam Jones
(@AdamMJones_) reported
from
Shrewsbury, England
Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk
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Sarah Owen
(@owenblue89) reported
from
Telford and Wrekin, England
@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport
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Andrew Ball
(@andrewball01) reported
from
Telford and Wrekin, England
@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.
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David Hickman
(@DavidHickman87) reported
from
Wellington, England
@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.
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Dave OKW
(@okwuk) reported
from
Shrewsbury, England
@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe White
(@joebgwhite) reported
@bt_uk You do have an option, but you won’t let me use it unless I pay an extra £15 per month, despite me being advised it was part of the package I signed up for. You are effectively saying you can lie to customer without repercussions, except saying sorry of course
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Sheila MacNeill
(@sheilmcn) reported
just wasted over an hour on support chat with @bt_uk - I am not the happiest of customers right now
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Col Finan
(@Cmixmax) reported
@bifana_bifana @Gojairu @btsport are as bad planning the incident down and glossing over the footage.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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Emily M
(@moonie8404) reported
@bt_uk @CelticDragon12 It's slow. Both on your phone app and via Web page.
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K A T I E
(@katiereid48) reported
@bt_uk tried 4 times this morning to set out WiFi and at the last stage we are getting a message to say we can't process your order right now- help?
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Charlie Parkes
(@t2nafish) reported
@virginmedia The second Sky/BT upgrade the fibre in my area I’m off. Your broadband is the worst I’ve ever had. Always disconnecting and just crap! I would imagine most people feel the same way. #skybroadband #bt_uk
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Ben Hutton
(@relequestual) reported
@bt_uk If I’m contact you I’ve already reset the hub several times =] Yeah it’s fine this morning… but this is the same pattern as the intermittent issues I’ve had before. Please don’t close the issue and I’ll try that test again when it’s slow again.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Nicholls
(@thattnicholls) reported
Hello @bt_uk would it be possible to train your engineers to be more aware of birds nesting in roofs when they do work please? You replaced a wire at our neighbour’s house and now swifts are having trouble getting to their nesthole as the new wire blocks the way to it. Thanks