BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 10/03/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • elliejelly101 Ellie (@elliejelly101) reported

    @bt_uk hi, is your online chat support still available? I tried calling but was on hold for 20 mins and transferred to three departments before the line went dead 🙄 thank you!

  • VenomlyCarnage The Hall of Ross (@VenomlyCarnage) reported

    @alliburkephoto @bt_uk @gigaclear Same, I've had 4-5 engineers around in the past year or so, it's a temporary fix as a few days/weeks later....back to the basic problems while paying £140 a quarterly!!

  • StuartWiddowson Widdy (@StuartWiddowson) reported

    @bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • shantili_milli Chanel (@shantili_milli) reported

    @bt_uk Internet down. Told to turn on mini hub for keep connected promise however this was faulty last time. Can u send me a new one ASAP? Working from home you see.....

  • JackBevan16 Jack Bevan (@JackBevan16) reported

    @bt_uk been without broadband for 6 days now, with little to no communication from you as to when and how our fault might be fixed. Great way to treat students doing online learning during a national lockdown

  • simon_beattie Simon Beattie (@simon_beattie) reported

    @bt_uk I have had two calls this morning, apparently from you, telling me there is a problem with my internet. I have no idea if the calls are legitimate or not. As far as I can see, it is working properly. If I have a problem, I will contact you.

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is they're saying is as a valued customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • garsynewell1 Paul Newell (@garsynewell1) reported

    @Yorkydavy @bt_uk Same issue here. Engineer due today between 9:00 - 11:00 nobody turned up. Helpline say no engineer visits due to Covid, no phone call, no e-mail, nothing on the website or on my order online.

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk Hi. I received 2 calls today saying it's from BT. Caller told me I will not be having internet connection for 24 hrs then preceded to ask me about how I pay my bills, if I do online banking etc..I put the phone down. The num is: 042738704089. From Pakistan. Was this BT?