BT (British Telecom) Outage in Shrewsbury, Shropshire, England

Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

@bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

@bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

@samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

those moto gp adverts on @btsport are genuinely terrible who thought they were funny @btsportmotogp

@bt_uk day 6 of no internet. 😭 Please pass on to your @OpenreachHelp engineer's that updating account notes 10 mins after their shift ends several times so noone has a clue when they are going to fix it, is not only unhelpful but SO frustrating.

@btsportrugby no replay of BB v Quins on BTSPORT, unless I can't find it?! Help anyone, as missesd it live.......

lets get something right cheating offline to complete a game have fun 👍 by all means but when @btsport @btsportfootball @SkySportsPL are televising people in competition who have done nothing but abuse people to get where they are like jimmy saville then yes i have a problem ...

@bt_uk Well I was promised a call back today to let me know what was going on. Guess what, let down again.

@bt_uk Do what you say you’re gonna do would be a start. Still waiting on an engineer to fix our broadband who was scheduled between 1-6pm today and was a no show. Just using up my 4G data to tweet this. I’ve paid top up last month because of the lack of broadband in our house.

@bt_uk are the worst. Appalling service, useless broadband. Can’t say enough bad things about my experience of this company. #NeededToGetThatOut

@bt_uk uhhhh you guys might be having issues as thousands have intermitten Internet issues.... you mind looking into it?

@bt_uk We’ve been given some EE box that is just not suitable for a family whose working from home this isn’t setting a good first impression with BT! We’ve all now run out of 3G on our phones as the wifi signal is so bad!

@bt_uk Was told a temporary wire service would take a week to instal, it should be a seamless service having moved over from Sky, granted a transition would be needed for fibre optic (FO) but we need stable internet like with Sky until you can do FO