BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Shrewsbury come from postal codes SY2 and SY3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 02/23/2026 10:50

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley and Shrewsbury.

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City Problem Type Report Time
United KingdomBroseley Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • uksflamez UKsFLAMEZ (@uksflamez) reported

    @bt_uk How can you say ‘only BT’? If you want to advertise, at least do it right! I have reliable WiFi in every room. And I still have reliable WiFi 2 doors down from my house.. I’m not with bt.

  • Vazir69 Vazeer Ahmed (@Vazir69) reported

    @bt_uk Broad band dropping off intermittently at Letchworth is there a problem ? The problem has been ongoing for the last five hours

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @WeAreOpenreach and @bt_uk combining once again to offer the worst customer service. How is it acceptable to have to wait a week for service to be connected People still need to work. Unable to speak to anyone on the phone

  • jimswalter56 Jim Walter (@jimswalter56) reported

    @NevsLeftBoot @bt_uk I wasn't impressed with bt either, missed the best part of the match yesterday due to what they called an outage and only got program back for last 20 mins.

  • alasdairflemin1 alasdair fleming (@alasdairflemin1) reported

    @bt_uk Awww thanks...a copy-paste reply. Here's the already raised, 8 day old complaint numbers...how about BT resolves these before asking for the same details again. VOL013-549937166178 VOL013-547964570672

  • KloppKlueless Klueless Klopp (@KloppKlueless) reported

    @bt_uk Of course there’s problems with the service. BT made Liverpool play at 12.30. Now jota is injured. Also I pay for 100mb internet and I’m lucky to get 20. As soon as the contract finishes I’m getting virgin

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @bt_uk It’s not an order open reach won’t come and fix the phone line.

  • HarteDarren Daz (@HarteDarren) reported

    @Jim13221338 Apart from the fact @btsport are a bunch of rip off merchants! Never go back to Bt ever again

  • Stephentoner88 Stephen Toner (@Stephentoner88) reported

    @bt_uk 3 times I've been cut off on online chat we asking a simple request of a date of bill change, had this issue ongoing for months with endless account charges when they can't do a simple instruction, getting p***ed off with anxiety starting to set in over this! SORT ITTTT

  • karenshead Karen Shead (@karenshead) reported

    @bt_uk Thanks for putting your charges up mid-contract in this of all years, other companies are looking for ways to help out customers in difficult times but no, not you, you are just looking to fleece people trapped in contracts with outrageous cancellation charges. Well done. 👍