BT (British Telecom) outages and service status in Shrewsbury, England

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shrewsbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

City	Problem Type	Report Time
Shrewsbury	E-mail	8 days ago
Shrewsbury	Internet	27 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  stevep (@Stevearsenal2k) reported 3 minutes ago from Hadley, England

  @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

• 
  David Hickman (@DavidHickman87) reported 3 minutes ago from Wellington, England

  @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

• 
  stevep (@Stevearsenal2k) reported 9 minutes ago from Hadley, England

  @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

• 
  Andrew Ball (@andrewball01) reported 11 minutes ago from Telford and Wrekin, England

  @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

• 
  stevep (@Stevearsenal2k) reported 29 minutes ago from Hadley, England

  @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

• 
  Dave OKW (@okwuk) reported 39 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Sarah Owen (@owenblue89) reported 39 minutes ago from Telford and Wrekin, England

  @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

• 
  Dave OKW (@okwuk) reported 43 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

• 
  jonathan edwards (@realjonoharry) reported 47 minutes ago from Shawbury, England

  @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

• 
  Adam Jones (@AdamMJones_) reported 55 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 59 minutes ago from Much Wenlock, England

  Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mini67!x (@jellywellys99) reported 7 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Vince (@vinc3h4ll) reported 8 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  Martyn_Budgie (@Budgie0624) reported 11 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 13 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  John (@palacejohn) reported 27 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 28 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Damon Cochrane (@DamonCochrane1) reported 32 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  nicolas mcmillan (@herbie963) reported 34 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  Paul Beeson (@peeceebee23) reported 35 minutes ago

  @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

• 
  JamesWebb (@WebbyJamesHere) reported 36 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨