BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 04/24/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley and Shrewsbury.

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City Problem Type Report Time
United KingdomBroseley Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Wi-fi
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @bt_uk I've been trying to get my Authentication problems sorted since October. Nunerous engineers booked but many not turned up or texted. I have now asked for temp HALO hub to get thru xmas - refused. This is totally unacceptable. God help BT if I've not got service over Xmas

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • Coops_1878 𝔹𝕖𝕟 (@Coops_1878) reported

    @bt_uk I literally had your technicians in to fix the internet and the thing which was apparently fixed has happened again?

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @btsport @premrugby Bet you didn't pay anywhere near what you offered at the start of the year when Darren Childs turned it down!

  • Nickjames820 Red Beard (@Nickjames820) reported

    @ThreeUK @bt_uk @EE Maybe you should sort your network out so we can actually talk and message people! You are a joke of a network! A year of less than 1mb speeds of any data at all! Calls that drop out! You should be ashamed. Your tweet above is a joke.

  • RickyBaby321 Richard Gillard (@RickyBaby321) reported

    @bt_uk Currently, I cannot get a dial tone &, when I call myself from my mobile, I get a message saying I'm on the phone. The last time I had this problem I dialled 1471 after the problem had cleared and I was told the last caller was 343 173. That's my own number! Not amused!

  • secondsofsarah ᴮᴱ sarah ⁷ ˢᵘᵍᵃ (@secondsofsarah) reported

    @teeg4n_ @bt_uk hope your problem gets sorted.

  • norfolkbirdtour Marcus Nash (@norfolkbirdtour) reported

    @bt_uk We were told on 13th it would be fixed *BY* 17/12 - and it wasn’t! Stayed in yesterday hoping in vain for an engineer. Still nothing today, still waiting. Will be a week on Sunday, with no phone line. Very poor service!

  • teffyknight stEph (@teffyknight) reported

    @bt_uk finally manage to sort my aerial problem and now my screens going blank every 5 seconds only when watching BT TV?!?! This is beyond a joke now 😡

  • ameliaaabell Amelia Bell (@ameliaaabell) reported

    @bt_uk our internet was meant to activate on the 7th, told on Monday it would be 24hrs and a main priority and still not working! I have paid an extra £13 for 4g of data which has run out within 2 hours. Customer team are understanding each time but it is not being RESOLVED :(