BT (British Telecom)

BT (British Telecom) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shrewsbury, Shropshire, England 11/04/2024 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Broseley.

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City Problem Type Report Time
United KingdomShrewsbury TV
United KingdomShrewsbury Phone
United KingdomBroseley Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZulqeUK Zulqe (@ZulqeUK) reported

    @bt_uk fix my ping

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk @BTGroup @btbusinesscare so give yourselves a Pat on the back, 10 months to get my Fibre turned on, it lasted a week and it’s off. SERIOUSLY !! Do you have any idea of the damage you have caused to my work, Financially & let’s not even start mentally, can’t take any more!

  • HANNIGRAMARIES ☆Andy ☆ (@HANNIGRAMARIES) reported

    @bt_uk hi my mum got new internet put in and it was supposed to be active from the 17th but its not working

  • chandlerfish Paul Chandler (@chandlerfish) reported from Lamlash, Scotland

    @btsport Have your app on an iPhone so that we can watch rugby and mirror via AppleTV hdmi adaptor to our TV. When logged on for the rugby we got message this evening saying we can no longer do this after 10 April because of piracy issues unless our subscription allows this. 😞

  • Catheri35960183 Catherine Butler (@Catheri35960183) reported

    @bt_uk Just had the rudest call from one of your broadband customer service calls, started getting annoyed with me! Have hung up and am now looking for a new broadband provider - hopefully one where their staff have manners!!

  • aimeejayneyoung Aimee Young (@aimeejayneyoung) reported

    ... we're on day 3 of no Internet. Makes life wfh & with a toddler really difficult & there's literally been no update or communication direct from @bt_uk It's such a disappointing way to handle customer care. I get its more complex than flicking a switch but comms would be 👍🏻

  • s____o91 🤷🏻‍♀️ (@s____o91) reported

    @bt_uk Hi Nicola, I live in a student house so idk my landline number is there any alternative solution ???

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk So the managers callback that was promised within 4 hours is now over 13 hours and still no contact. Do yourselves a favour and avoid BT at all costs, they genuinely do not care in the least about the problems they cause.

  • dochill82 Chris Hill (@dochill82) reported

    @bt_uk really poor customer service today. Was told I needed to modify change of address order, did so, was promised confirmation of order and email contact. No email yet, no confirmation on app and tried phoning 3 times but got no answer.

  • CAnt70 CaptainAntMan 🇬🇧 🍀🇺🇸 🇬🇧🍀 🇺🇸 🇬🇧🍀 (@CAnt70) reported

    @bt_uk And why is your WiFi so bad tonight then. Answer that? Lots of comments on here too. It's definitely you. Not us.