BT (British Telecom) Outage in Shrewsbury, Shropshire, England

@bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

@bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

@bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

@BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

@Mousy_Librarian @btsportmotogp @DucatiMotor @MotoGP @btsport Steady on girl. We ain’t seen the Monster Yamaha yet😂😂 Some logos and a shit load of yellow

Bloody he'll. People go on about cycling being fixed but Christ almighty. Boxing. Fury all the way. Winner. Robbed. WHAT A SHIT SPORT THAT IS @btsport @ShowtimeBoxing #FuryvsWilder stream #FuryWilder live stream #boxing #BoxingStream

@BTSportBoxing @btsport Terrible advert for boxing today. Bullshit banter from Fury I felt embarrassed for Wilder. Not worth the money for the ppv because the draw just isn’t there. If I was Wilder and I couldn’t knock Fury out I think I’d retire.

@BTCare @Mrs_T2607 Yes you have spoken to me but the issue is NOT resolved

@BTCare @Mrs_T2607 Well yes we are all human and make mistakes, but sometimes mistakes have consequences or at least the potential to cause consequences. Simply deleting the tweet is not going to fix the issues that it may have caused

@BTCare And yes, once again you have confirmed that your customer service really IS that bad

@HughMcCluskie @bt_uk @BTCare Best thing you’ll do is leave them mate. Worst service provider I’ve dealt with. Awful 12 months

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@Doonster3011 @bt_uk Move to Giff gaff mate, no problems there...

@bt_uk 4weeks but apparently you wouldn’t know because I’ve not told you that your service is down and you can’t track when it is 🤔

13 weeks since trying to order phone line from @bt_uk, still no sign of one. @WeAreOpenreach and @McCarthyStone blaming each other. Over 20 elderly residents without a phone line. They have until the close of Friday 18th to provide solid answers. @Ofcom complaint looming.