EE

EE Outage Report in Whitland, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whitland, Carmarthenshire, Wales 01/29/2026 16:45

January 29: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • JWilliamsJames Jason Williams-James 🏴󠁧󠁢󠁷󠁬󠁳󠁿🧪🥼🚲 🇪🇺 (@JWilliamsJames) reported from Penally, Wales

    @EE Really annoyed with such rubish customer service. Just because i live in a tourist resort does not mean you can palm off loyal customers with too much traffic on the mast crap. Same happened last year during the summer.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • chrismann1983 Christopher Mann (@chrismann1983) reported from Penally, Wales

    @EE hi need some help cancelling an order and keep getting cut off, it’s to cancel broadband

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • kevwoodlandpr Kevin Stanley (@kevwoodlandpr) reported from Tenby, Wales

    @EE really is the best telephone network. It's customer service department is second to none in my experience (especially the Irish call centre). In an age when customers frequently swap providers I've been a loyal customer of EE for as long as I can remember.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Humblebud1 Budd (@Humblebud1) reported

    After 17 years as a customer and a former employee I must say the service I’ve received from @EE over the last week has been so shockingly bad I’m Contemplating @Ofcom Lied to on recorded calls and threatened with illegal increase to my bill as punishment! A sad decline.

  • OGMissMaria MariaPops (@OGMissMaria) reported

    @drummergirl2000 @EE Yesterday, then I rang up yesterday evening and was told they have no intention of starting work yet. I’ve never heard thr like of it service is going backwards

  • xinteriorsltd Dan Gibbons (@xinteriorsltd) reported

    @EE don’t you love it when you call up for the 3rd time about your phone not working over a 3 month period and the problem still isn’t fixed. And they still want you to pay full price despite having faults acknowledged by EE! So sort the problem finally and we pay. 🤬#eecomplaint

  • alangsalt Alan Salt (@alangsalt) reported

    @EE Shows there is no network, already. Been in touch via phone and it's been confirmed network down as mast got damaged. It's not just my area but others also, but doesn't help matters when you are running a business and call scan't be made or received. Issue reported now

  • OGMissMaria MariaPops (@OGMissMaria) reported

    @drummergirl2000 @EE Tbf I do live in the middle of nowhere where now so things are an issue but not a 10 day issue.

  • MaryECostello ME Costello 🌳 (@MaryECostello) reported

    @EE hello, you seem to have totally messed up my account and service. Being told I no longer have an account with you!

  • CuckooInternet Cuckoo (@CuckooInternet) reported

    @stuinweymouth @EE Hi there 👋, We sincerely apologise for the inconvenience caused by the service issue. We understand how crucial it is to have reliable connectivity, and we completely appreciate the frustration of being without it. While some issues may take a little longer to identify and resolve, please rest assured we are doing everything we can to repair it. According to our terms and conditions, we aim to resolve service disruptions within 48 hours. If this isn’t met, you may be eligible for compensation. Please bear with us until then, we will keep you updated, also feel free to reach out if you have any questions or need further assistance — we’re here to help. 🙏

  • OGMissMaria MariaPops (@OGMissMaria) reported

    @drummergirl2000 @EE The customer service advisors have been good, apologetic etc but yes youre right it’s shocking service considering everything is done through the internet. I have no TV, no banking, can’t work from home, no radio nothing.

  • ZebraShafter seb (@ZebraShafter) reported

    @EE someone has access to my sim and is sending out texts to friends and family asking for money please help asap

  • ElbornoSimione Simione Elborno (@ElbornoSimione) reported

    @EE I'm abroad need help but can't make calls. Live chatted 6 times and say call us. I've told you I can't. You are a joke. All 6 lines getting cancelled soon. Message me immediately