EE

EE Outage Report in Whitland, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitland, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whitland, Carmarthenshire, Wales 01/13/2026 09:40

January 13: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitland, Wales

Latest outage, problems and issue reports in Whitland and nearby locations:

  • tenby1986 craig mcghee (@tenby1986) reported from Tenby, Wales

    @EE I haven't been able to log into the app for the last 4 days is it down or something need to pay my bill

  • stu___gibson Stu Gibson (@stu___gibson) reported from Cosheston, Wales

    @EE Nicely hidden form... But that wasn't too painful to give the link was it. BTW I shoundnt have to opt out... As I never opted in.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • kevwoodlandpr Kevin Stanley (@kevwoodlandpr) reported from Tenby, Wales

    @EE really is the best telephone network. It's customer service department is second to none in my experience (especially the Irish call centre). In an age when customers frequently swap providers I've been a loyal customer of EE for as long as I can remember.

  • BlankFrank__ Lien Setab (@BlankFrank__) reported from Kilgetty, Wales

    @EE Yeah so if your so f**king good how come your network in South Pembrokeshire is shite. It's on a par with 2 cans and a piece of string actually I think the later might just edge it

  • JWilliamsJames Jason Williams-James 🏴󠁧󠁢󠁷󠁬󠁳󠁿🧪🥼🚲 🇪🇺 (@JWilliamsJames) reported from Penally, Wales

    @EE Really annoyed with such rubish customer service. Just because i live in a tourist resort does not mean you can palm off loyal customers with too much traffic on the mast crap. Same happened last year during the summer.

  • samschwartz95 Sam Schwartz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Kilgetty, Wales

    @EE another day of no signal 3 days in a row this has been having for

  • chrismann1983 Christopher Mann (@chrismann1983) reported from Penally, Wales

    @EE hi need some help cancelling an order and keep getting cut off, it’s to cancel broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LFC7610 LFC7610🔴 (@LFC7610) reported

    @EE , I'll add you onto the list alongside @parcelforce Parcel force employ robbing ******* , and your customer service is absolutely ******* terrible !!!! I will be cancelling all my contracts with you , and I will never use parcel force again Absolute ******* jokers 🖕🏻🖕🏻🖕🏻

  • kifley Beverley Grayson (@kifley) reported

    @EE Just did this and still the same problem. I also can’t access my account via the app, so not to do with the caching/cookies. Please can you check if this is an issue for my account?

  • GrumpyGreyhead Dan's wardrobe furnished by Botany 500 (@GrumpyGreyhead) reported

    Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first

  • simonlevans simon le vans is on BlueSky (@simonlevans) reported

    @eecustome You’re not @EE customer service. You’re scammers and I’ve reported you as such.

  • johhno49 Neil johhno (@johhno49) reported

    @EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.

  • johhno49 Neil johhno (@johhno49) reported

    That has to be one of the worst experiences of 15 years as an @ee customer. @bt , you have weaved your magic and turned a once decent company into everything bad about you.

  • RuRuthb Ruth Bowman (@RuRuthb) reported

    @EE We (my daughter and I) currently don’t have any mobile data at all yet network checker says everything is okay. It can’t be both of our phones at fault so it has to be an ee technical fault

  • IrishKarl IrishKarl (@IrishKarl) reported

    @EE @matyusha o where is this 'help > message us' option..? Because I'm on your app right now and the only option is 'help > talk to us' by ringing customer service and waiting an hour and a half to be fobbed off..

  • DNowak26 Anim (@DNowak26) reported

    Did someone of you lost signal two days in a row between 11:30pm - midnight? @EE #eebroadband #eeuk

  • creda_1 Creda One (@creda_1) reported

    @EE absolutely disgusting lost over 4 hours of my life hanging on the phone to EE to terminate my contract, and NOT an iota of an answer...terrible,it's like they don't want me to leave...all the more reason to terminate my contract...how am I to terminate my contract ?????