EE

EE Outage Report in Wells, Somerset, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Wells come from postal codes BA5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wells, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wells, Somerset, England 10/20/2025 07:05

October 20: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wells, Somerset, England

The most recent EE outage reports came from the following cities: Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Internet
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomAxbridge Phone
United KingdomAxbridge Phone
United KingdomBath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • lellypoptrott Helen Trott (@lellypoptrott) reported from Wells, England

    @EE my password reset emails are taking over an hour to arrive and have all ‘timed out’ so I can’t use them 😬😬😬 pls help

  • kjo68 Kimberley Hunter (@kjo68) reported from Cheddar, England

    @EE had no service since Christmas Eve. Can you tell me why and when we will get it back? About the 3rd time in 4 months. We live in the Sedgemoor area of Somerset

  • somersetraider SomersetRaider (@somersetraider) reported from Wells, England

    Yet another @EE outage, a truly pathetic company

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

  • Adimac74 Andy Mac (@Adimac74) reported from Wrington, England

    @EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

  • antongeorgebake martin. M.O.C.G.O.C. (@antongeorgebake) reported from Congresbury, England

    @EE I have been a loyal customer for many many years.i have 4 phones on contract and pay £150 a month and still u don't give me a deal,bye.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jodie_nisbet Jodie nisbet (@jodie_nisbet) reported

    @EE hi I have been asked to call you with my xko ready I don't even know what that is or why I need to call you help!

  • alligatoruk Allison Green 🐇 (@alligatoruk) reported

    @EE getting ridiculous now how much your network is going down in my area...5 days and counting I've had almost no service. Yet your website keeps saying "will be fixed in 16 hours" Surely some kind of refund is due, especially as I've missed important calls I was waiting for 🤨

  • AlantaRose Alanta Rose (@AlantaRose) reported

    @EE I’ll never be contacting your company again and leaving after 10 years. Absolute utter disgrace

  • CornforthSmithA Amanda Cornforth-Smith (@CornforthSmithA) reported

    @EE had no phone signal for over a week now, presumably something to do with Storm Arwen but when will this be resolved as it is affecting business??

  • sassybadassy15 Jen (@sassybadassy15) reported

    @EE Never mind, I'm moving my services to @VodafoneUK next month once my bundle finishes with you

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • FionaWatkins4 Fiona Watkins (@FionaWatkins4) reported

    @mightypotter5 @EE You should👍I can’t believe things are taking so long!We & they know where the cables are broken & these need to be fixed before any engineer comes here, yet they booked an engineer for last Fri to come to our house to check if there was a problem!Who never turned up anyway!😟

  • rebeccadancey Rebecca dancey (@rebeccadancey) reported

    @EE appalling customer service from @EE this week- ordered a new phone/contract; after not hearing anything for a few days chased up and order has been cancelled due to 'missed deliveries ' (no communication at all) wont send a new phone, refuse to cancel contract

  • princessofslavs Slav Princess (@princessofslavs) reported

    @EE this customer service is diabolic. If y’all are so busy, don’t promise either next day delivery or dispatch as it’s clearly a lie.

  • BlackKlaymore The Black Klaymore (@BlackKlaymore) reported

    @EE by far the worst customer service I've ever received from any company! Six plus weeks without service and the past ten days I've been totally ignored. Their Executive Customer Resolution Team is a joke. Best to find a different mobile provider #EE