EE outages and service status in Wells, England

Problems in the last 24 hours in Wells, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wells, England

The most recent EE outage reports came from the following cities: Winscombe.

City	Problem Type	Report Time
Winscombe	Phone	10 days ago

Community Discussion

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EE Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  Helen Trott (@lellypoptrott) reported 4 minutes ago from Wells, England

  @EE my password reset emails are taking over an hour to arrive and have all ‘timed out’ so I can’t use them 😬😬😬 pls help

• 
  Andy Mac (@Adimac74) reported 10 minutes ago from Wrington, England

  @EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

• 
  LondonRaider75 (@flash_fart) reported 15 minutes ago from Wells, England

  @EE your service is complete dogshit

• 
  Sam Jenkins (@Sam19Jenkins) reported 25 minutes ago from Midsomer Norton, England

  @EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

• 
  martin. M.O.C.G.O.C. (@antongeorgebake) reported 36 minutes ago from Congresbury, England

  @EE I have been a loyal customer for many many years.i have 4 phones on contract and pay £150 a month and still u don't give me a deal,bye.

• 
  Kimberley Hunter (@kjo68) reported 40 minutes ago from Cheddar, England

  @EE had no service since Christmas Eve. Can you tell me why and when we will get it back? About the 3rd time in 4 months. We live in the Sedgemoor area of Somerset

• 
  SomersetRaider (@somersetraider) reported 46 minutes ago from Wells, England

  Yet another @EE outage, a truly pathetic company

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JayEnAar (@GorwayGlobal) reported 1 minute ago

  Dear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.

• 
  Simon O'Hagan (@OSimon79904) reported 1 minute ago

  @EE So it had to be the Champions League final when your nationwide hub problem caught up with me, right? At one point your helpline guy had me hunting round for a paper clip. Like - when did YOU last have need of a paper clip? This is amateur stuff. Worse than Gabriel’s penalty.

• 
  Clodagh Beckham (@clodaghkeane) reported 8 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  peter bruce🐟 (@peterbruce) reported 9 minutes ago

  @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 10 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

• 
  Robert Melvin (@Melvin23Rob) reported 13 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 16 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Paul Devine (@PaulDevine70) reported 19 minutes ago

  @EE when are you putting the money promised to me back into my bank account? **** show of a company

• 
  Shaun Adams (@shaundadams) reported 20 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?

• 
  kelly sleigh (@sleigh81) reported 21 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting