EE outages and service status in Wells, England

Problems in the last 24 hours in Wells, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  SomersetRaider (@somersetraider) reported 1 minute ago from Wells, England

  Yet another @EE outage, a truly pathetic company

• 
  Andy Mac (@Adimac74) reported 14 minutes ago from Wrington, England

  @EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

• 
  Sam Jenkins (@Sam19Jenkins) reported 25 minutes ago from Midsomer Norton, England

  @EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

• 
  Helen Trott (@lellypoptrott) reported 26 minutes ago from Wells, England

  @EE my password reset emails are taking over an hour to arrive and have all ‘timed out’ so I can’t use them 😬😬😬 pls help

• 
  Kimberley Hunter (@kjo68) reported 29 minutes ago from Cheddar, England

  @EE had no service since Christmas Eve. Can you tell me why and when we will get it back? About the 3rd time in 4 months. We live in the Sedgemoor area of Somerset

• 
  LondonRaider75 (@flash_fart) reported 43 minutes ago from Wells, England

  @EE your service is complete dogshit

• 
  martin. M.O.C.G.O.C. (@antongeorgebake) reported 45 minutes ago from Congresbury, England

  @EE I have been a loyal customer for many many years.i have 4 phones on contract and pay £150 a month and still u don't give me a deal,bye.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bez Beresford (@bezberesford) reported 56 seconds ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Martin Elliker (@MartinElliker) reported 2 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

• 
  Jack Parker (@Jacklolcow) reported 2 minutes ago

  @EE its been 7 days since you guys turned off our fibre broadband for no reason (paying customers)! I'm running out of data hotspotting my phone just to work. We paid for a fibre upgrade in March, you only JUST installed it last Tuesday, 3 days later you switched it off. Help!

• 
  DEANO (@_Deano__) reported 5 minutes ago

  @EE thank you EE for another bad experience, now moving away from this company, all they’ve ever done is cause me hassle… almost 2 years ago lies and problems (someone did fix the issue after couple weeks) and now issues with broadband.

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Jacqui Archer (@jacqui_archer) reported 8 minutes ago

  @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

• 
  Carlo Gibbs (@carlogibbs) reported 10 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  John Lee Garrett (@johnnyg_pinty) reported 10 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  Josh Jackson (@IamJoshJackson) reported 12 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Greg (@Peter_Gregory_H) reported 15 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.