EE

EE Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Glastonbury, Somerset, England 01/21/2026 05:35

January 21: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • somersetraider SomersetRaider (@somersetraider) reported from Wells, England

    Yet another @EE outage, a truly pathetic company

  • kjo68 Kimberley Hunter (@kjo68) reported from Cheddar, England

    @EE had no service since Christmas Eve. Can you tell me why and when we will get it back? About the 3rd time in 4 months. We live in the Sedgemoor area of Somerset

  • blondiejo_78 Jo Rothwell (@blondiejo_78) reported from Yeovilton, England

    @EE what is up with the signal? I have tried to report to you online.. unable to complete. Not enough signal to make a call! Help please

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

  • lellypoptrott Helen Trott (@lellypoptrott) reported from Wells, England

    @EE my password reset emails are taking over an hour to arrive and have all ‘timed out’ so I can’t use them 😬😬😬 pls help

  • malcolmwhittak2 Malcolm Whittaker (@malcolmwhittak2) reported from Burnham-on-Sea, England

    @EE Why do I have to contact you, please take this as formal notice of with holding May 19 payment until you contact me with the relevant detailed information of failure to provide paid for services, your customer service is really bad @MarcAllera

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FranklyUk Aboy (@FranklyUk) reported

    @JolyonMaugham Sorry for sneaking this here. Have written to @MarcAllera about @EE staff being abusive and unlawful discrimination. He ignored all my letters. Why would he do that? Its frightening to just be ignored. What is the next step? Any tips would be very much appreciated. Please help!

  • FranklyUk Aboy (@FranklyUk) reported

    @EE I would agree with what others are saying. I would not recommend anyone taking out a contract with @EE. My experience of them has been awful. Currently forced to take legal action. They don't even seem to care. Run the other way.

  • FranklyUk Aboy (@FranklyUk) reported

    Why on earth does @MarcAllera CEO of @EE allow his staff to treat people this way? In my opinion this is abusive and unlawful. You cannot treat disabled or vulnerable people this way.

  • AshKaneSkittles asʜ 🇵🇸 (@AshKaneSkittles) reported

    @EE Have been taking money from me for over a year despite my countless complaints of me stuck on 1 bar 2 at best. They’ve taken forever to install their new mast which is the reason for the network issue. Why am i paying for a service ive not been able to use?

  • NickPri40392240 Nick Price ⚒ 🫧 (@NickPri40392240) reported

    @EE hey there i need help cancelling my monthly plan, i no longer live in the UK and i am still being debited. I’m not on any contract.

  • BarrySalkin Barry Salkin (@BarrySalkin) reported

    @EE I don’t know if it was closed or not. Got 2 texts, 1 giving me the complaint number. Then another saying “chat cut off” (it wasn’t) “so complaint closed, start again from scratch if you still want to complain”

  • tentativelyy J (@tentativelyy) reported

    Just called @EE to cancel contract ending in 2 months. They don't let you cancel your contract with them unless you're within 30 days of the end of your fixed contract. If you cancel 29 days out, you'll incur a charge as you need to give 30 days notice. Shady, shady practices.

  • St8OTNation State of The Nation (@St8OTNation) reported

    Wonder if @EE standard practice is to hang up on a call, and disconnect from online chat when they can’t resolve an issue! Pathetic #customerservice #EE

  • Annasie1018 Anna Happiness 🥳 (@Annasie1018) reported

    @EE worst customer service on live chat & on calls. Been 2 weeks ish trying to sort the same bloody issue, no call backs, live chat waste my time by not reading then 30mins later 'sorry that department is closed'. Why would I pay for such an awful service?!

  • PayDoughdotMe The Independent Payment Guy (@PayDoughdotMe) reported

    I don’t often say this, but thank @EE you saved my bacon the weekend just gone. @VodafoneGroup your 8 data sims didn’t work! And the store couldn’t give a crap.