EE

EE Outage Report in Thornbury, South Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornbury, South Gloucestershire, England 02/11/2025 07:55

February 11: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornbury, South Gloucestershire, England

The most recent EE outage reports came from the following cities: Bristol, Chepstow, Lydney and Wotton-under-Edge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomChepstow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • HarrisonDec5 Harrison Decorators (@HarrisonDec5) reported from Bristol, England

    @EE Yes my signal has been shocking all day. Only working with wifi

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • bayleighbessell Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England

    @EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • samdownie Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • Craigohbryn Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

  • mikedjackson Mike Jackson (@mikedjackson) reported from Yate, England

    @EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

  • Braddersbristol Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • Borisbex Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • GavinTranter Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE Dw complaint has been made. We get our pac codes in an hr and are off.

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Kingswood, England

    @EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • batman33444444 Dylan (@batman33444444) reported

    @EE I've already registered my interest twice already and still nothing but yous always seem to get PlayStation 5s in stock all the time but never xbox

  • jxmes123 James (@jxmes123) reported

    @EE are shocking. How difficult is it to cancel an expired phone contract. Looks like I’m stuck paying £40 a month for an out of date phone

  • Aadit30142618 Aadit (@Aadit30142618) reported

    @AwWoju @EE Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • AwWoju Wojtek (@AwWoju) reported

    @EE Please help me. Can't access to my account via app or website. Can't do anything from days

  • tyronepower81 Tyrone Power (@tyronepower81) reported

    @EE upgraded on the 29th August and still haven’t received Z Fold 3 received my watch but can’t use it either. I’ve been with you guys for at least 13 years. This is shocking service.

  • AH_SeanR AH_SeanR (@AH_SeanR) reported

    @ThreeUKSupport A Samsung Galaxy S21 on 5G, looking forward to this better plan, @EE were charging me for a second device I never agreed to for almost 2 years

  • OrenRay O R E N R A Y (@OrenRay) reported

    Never ending issues. Can't get my BT ID to register for BT Sport with @EE

  • FairyMapowder Fairy Mapowder (@FairyMapowder) reported

    @Whittingt12Dick @EE My account was locked as a result of this, Support wasnt doing anything over 30+ days since first reported. All access denied , I was so confused not until someone referred me to Unitask_assist on Instagram who help me to reactivate it so of course they can help.

  • Gazbraithwaite Gaz (@Gazbraithwaite) reported

    @EE what’s going on with My EE online. Always says there’s an issue been like it months. Can’t top up my data sim.

  • actionspouser WILL (@actionspouser) reported

    @EE my phone is cut off due to non bill payment (money issues). My phone is dual sim. Can I insert a EE payg simcard and it work?