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EE Outage Report in Swanage, Dorset, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Swanage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Swanage, England

The most recent EE outage reports came from the following cities: Poole, and Bournemouth.

CityProblem TypeReport Time
Poole Wi-fi 1 day ago
Bournemouth Phone 16 days ago
Bournemouth Phone 24 days ago
Poole Phone 2 months ago
Bournemouth Internet 2 months ago
Bournemouth Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE are there problems I can’t gift data to one of my other lines !

  • saeedrashid
    Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • stu1278
    stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • NikiNoox
    Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

  • lousnews23
    Louis Bowden (@lousnews23) reported from Bournemouth, England

    @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

  • AngieLock50
    Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • siggyboy
    Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • KikoAlvarezL
    Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • rich25chelsea
    Richard Gillhespie (@rich25chelsea) reported from Christchurch, England

    @EE hi I have no network at the moment is there a problem

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • athenajm
    Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Pop_Stop
    The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported

    @MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!

  • Paddymagic96
    Patrick Morrison (@Paddymagic96) reported

    @execution84 @EE I bet it is god how terrible

  • aserrodriguez
    Aser R. Blanco (@aserrodriguez) reported

    @nigelwalsh @EE Move to Google Fi! You won't have to deal with customer service ever again. Everything works online. And my phone now has voice and data in 140+ countries. We moved the whole family 2 years ago.

  • darrencornish
    darrencornish (@darrencornish) reported

    @nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.

  • nigelwalsh
    Nigel Walsh 🙌🏻 (@nigelwalsh) reported

    @darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go

  • BrettG1208
    Brett G (@BrettG1208) reported

    @EE Ordered an Xbox series S last night about 6pm and have received the first email with a tracking number but it doesn't work. Will I receive it today along with another email keeping me updated?

  • Mollycoleman74
    Molly coleman (@Mollycoleman74) reported

    @EE absolutely disgusted with your customer service today so disappointing

  • deadlyvices
    Scope Davies 🇺🇦 (@deadlyvices) reported

    @PaulbernalUK @EE Since I have been with Zen I have never had that experience. They're upgrading my network to 900Mbps in a week and giving me practically free landline services, all for £62/month. Overkill maybe for your relative but they have much cheaper packages.

  • rupertclash
    C L Λ S H (@rupertclash) reported

    @whydidfIy @EE Until a month ago EE was by far the best down here. Not sure what’s happened to cause it to be so awful. Have been with them (Orange previously) since 2003 without a problem but if this continues much longer, I’m out of contract and sorely tempted.

  • Kaelen08764451
    Kaelen (@Kaelen08764451) reported

    @EE my 4g will not work I have over 90GB of data left have bars and am unsure why it’s not working