EE outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanage, England

The most recent EE outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Internet	2 days ago
Bournemouth	Internet	2 days ago
Bournemouth	Wi-fi	25 days ago
Bournemouth	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  Saeed Rashid (@saeedrashid) reported 2 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

• 
  Trevor Chaplin (@FMTDC) reported 5 minutes ago from Bournemouth, England

  Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  gg poulloin (@poulloingg) reported 8 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Mark Bates (@officer_cartman) reported 13 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 14 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Mark Bates (@officer_cartman) reported 16 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Joe Flanagan (@JoeFlanagan1984) reported 27 minutes ago from Bournemouth, England

  Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

• 
  Kiko Álvarez (@KikoAlvarezL) reported 31 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Jess (@athenajm) reported 33 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported 34 minutes ago from Bournemouth, England

  @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

• 
  Louis Bowden (@lousnews23) reported 34 minutes ago from Bournemouth, England

  @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

• 
  Mark Bates (@officer_cartman) reported 34 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 38 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Mark Bates (@officer_cartman) reported 41 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Mark Bates (@officer_cartman) reported 42 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

• 
  Phil Rogers (@SouthpawBoxNews) reported 44 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Mark Bates (@officer_cartman) reported 50 minutes ago from Bournemouth, England

  @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

• 
  Richard Gillhespie (@rich25chelsea) reported 52 minutes ago from Christchurch, England

  @EE hi I have no network at the moment is there a problem

• 
  Bethan Grant (@missb_75) reported 52 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  Mark Bates (@officer_cartman) reported 55 minutes ago from Bournemouth, England

  @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 3 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Chris Milbank (@ChrisMilbank) reported 3 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Marne Blair (@MarneBlair) reported 4 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  And That’s On You (@Amazonian589) reported 6 minutes ago

  @EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense

• 
  Shauney Connor (@toryshaun) reported 6 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Pete Searle (@PeterSe38295412) reported 9 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 12 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Clint Sookermany (@ClintNorDD) reported 19 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Andy (@justandy2068) reported 20 minutes ago

  Leaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup