EE Outage Report in Swanage, Dorset, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanage, Dorset, England
The most recent EE outage reports came from the following cities: Bournemouth, Poole, Wareham and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Poole |
Phone | |
| Wareham |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Wareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝐉 𝐄 𝐒 𝐒 𝐈 𝐂 𝐀
(@Fletch_jessica) reported
@EE what on earth is going on with the signal today🥲 no bars at all
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Rhys
(@RhysHellyer1) reported
@EE please help. My data roaming had stopped working and I can’t use my phone for anything. Im in corfu and was told I will be fine and won’t be charged yet now my phone won’t let me do anything as it says I’ve reached my spend cap. I have direct messaged you.
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Justin Hayde-West
(@JHaydeWest) reported
@EE is there an issue with the broadband service in Bristol today? It has stopped working for me since ~11am
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Shelli
(@ComaOphelia) reported
@EE are there any known issues or works being carried out in the Dussindale/Norwich area? My signal is non-existent and I can't make any calls, send any texts etc. I don't want to walk 15 minutes and stand in the middle of nowhere to make private calls. Many residents are annoyed
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Adam Stubbs
(@StubbsAdam) reported
@EE Smart Hub reboots every 2hrs since 24th May 2022 and still no solution/resolution!! Not acceptable! You can't claim to a "top tier service" in the UK and allow this problem to continue for so long! #EEbrokenservice
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Gavin
(@GavinStalgis) reported
@EE I need help... tried getting through to you since yesterday but had no replies at all. Need help activating my ROAMING. I've DM you many times to no luck.
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Gary Fenton
(@garfen) reported
EE #broadband #fail. A dodgy software update from @EE is causing their routers across the UK to reboot every 2 hours since 24th May. No apology, no update, no end in sight. :-(
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Andromeda 🇺🇦
(@FreyaIsle) reported
@EE Thats not really my point. Best deal was from uswitch not EE. EE replied that if I went via @UswitchUK I'd be a 2nd tier customer & not get same level of service. When I asked what that meant I was told to make my own judgement. Really? Your customer strategy needs a BIG rethink.
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Gavin
(@GavinStalgis) reported
@EE Need help.... messaged you.
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Caroline Gregory
(@CazTravels) reported
@EE When I click the link (iOS), it informs me ‘this app is currently not available in your country or region’. I’m in the UK, my phone is UK registered etc etc. Help?