EE Outage Report in Swanage, Dorset, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanage, Dorset, England
The most recent EE outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Richard Gillhespie
(@rich25chelsea) reported
from
Christchurch, England
@EE hi I have no network at the moment is there a problem
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Louis Bowden
(@lousnews23) reported
from
Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Trevor Chaplin
(@FMTDC) reported
from
Bournemouth, England
@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Trevor Chaplin
(@FMTDC) reported
from
Bournemouth, England
Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia Khan
(@Sophiakhan11K) reported
@EE (part 2). I tell the advisor listen to the call from earlier & ask to log complaint, he continues to be passive aggressive, leaves me on hold & cuts me off. This is all after my local EE shop show no interest or help me after 3 attempts by me! Reward for 10yrs loyalty
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Stephen ✋🏻⚽️🤚🏻
(@stephendickins) reported
@ee I've been charged a collective £44.03 for a premium number charge for a phone call that never happened. One of my lines got a call from 09011480900 and it's charged them twice for it. Please advise on what happens next.
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TheSnakesVenom
(@TheSnakesVenom) reported
@EE thanks we for my 1 day of full signal and a text yesterday saying the problem in my area is now fix that’s a lie still 0 bars on all my EE devices number 1 network ye ok how
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Sarah Jones
(@saze72) reported
@EE throughout today I’ve tried to sign in, password not known, changed password then says account been locked as try to sign in - wait for 15mins. Done this multiple times today so between you and @Apple issues I’m starting to tear my hair out! Pl advise. Thanks
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Ian Scott
(@isscott) reported
@EE Not only does your support line have excessive wait "...30 minutes or more" the music you are forcing me to listen to is awful. Is there an option to disable the music please
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Kwab Adjei
(@kwabby99) reported
@EE Thats just it. I had already done the 20 minutes of waiting to get through to an agent. The agent said he was going to check some deals for me, put me on hold for 45 mins then disconnected the call. Ive been with you over 10 years and this is how you treat me.
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Old Edward ™
(@Shy_Teds) reported
Do you think Kevin Costner pays for mobile @EE Do you think he gets a signal
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Jen Bishop
(@jenbish_at26) reported
@EE Do you offer anything to help boost wifi around the home like mesh systems?
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ToneJack
(@AntJack81) reported
I mean, I never use my whole allowance anyway so it's by the by but theft is theft. Maybe @EE owe millions of people lots of gigs. @MartinSLewis @WhichUK
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Asa
(@pgr3master) reported
@EE I have strange issue where after I’ve been connected to WiFi calling for a while my iPhone will then refuse to connect 5g again when disconnected from wifi unless I take sim out/ put back in or use network selection to force reconnect to network