EE Outage Report in Swanage, Dorset, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swanage, Dorset, England
The most recent EE outage reports came from the following cities: Bournemouth, Poole and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Ede
(@LynnCherylEde) reported
@EE Hi can you help. Trying to pay my mobile bill, says card declined. No reason for this and I'm using my card elsewhere, no prob. I've now tried calling you, auto payment and online. How can I pay my bill? I've no other card.
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🐵 🙈 🙉 🙊
(@bearbricksme) reported
@EE My internets gone down in Ibiza …. Is there an issue with you guys?
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liv 🫶🏻
(@livlaffluvlyfe) reported
Hey @EE ! Thank you SO much for cancelling the wrong number on a £400 pcm business contract. & double thank you to your stores not actually having any authority to change anything & ur customer service not answering any phone calls! ! ! my brother is stranded contactless now thx
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b
(@msav2021241) reported
@EE my iPhone stopped working won’t read sims and when I go in to settings in network saying phone not allowed
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Neil Sterland
(@TheColumbiaRap) reported
I don't know what's happened to @EE coverage in Plymouth over the last month. Slow data and poor call quality.
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Nemesis 🇺🇦
(@esiotrot54) reported
@ee #EE why is the App so bad? Only works intermittently and when it wants to —so unreliable— have reported both on here and by phone but nobody sorting it out—expect better from BT/EE —very bad
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Ryan Atkinson
(@bertracoon80) reported
The @EE website is absolutely 🐶 💩! Broadband is unbelievably slow and trying to check online is a joke!
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Adam King
(@TheLoneRanger00) reported
@EE Every time an engineer turns up they say there's no parking and just drive off. Now your advisor said I should pay the council for parking. This, to fix a fault that's been present since install.
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Cathy Bramley
(@CathyBramley) reported
@EE The question is why don’t you? This problem affects many of your customers. I’ll be changing back to BT as apparently this is the only way to resolve it.
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Nicola
(@nicwebb2010) reported
@EE Oh gosh! I must of re told this story to your customer service team at least 12 times and nothing is ever sorted