EE Outage Report in Swanage, Dorset, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swanage, Dorset, England
The most recent EE outage reports came from the following cities: Bournemouth, Christchurch and Poole.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Gilchrist
(@MasterSystom) reported
@ThreeUKSupport Aaaaaand of course it is not working yet this morning. @EE give me a good broadband deal please and thanks.
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🏳️🌈🇪🇺🇮🇪🇦🇺
(@libgaddy) reported
@EE no signal in South East London since yesterday?
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jamie lackenby
(@lackenby_jamie) reported
Anyone else having problem with signal from @EE ?? My signal has been poor for about 2 days.
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Blue Light Card
(@bluelightcard) reported
@Mr_neil_c @EE The EE 20% Discount is only open to staff of the emergency services and armed forces only. The discount is only available online from EE and not available via EE retail stores and telesales teams or if you buy your EE plan through another retailer (eg Carphone Warehouse).
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Ry.i.am
(@star_boi) reported
@EE you still haven’t acknowledged ANY of these tweets about the abysmal service from your store. To top it off, when I called, the agent was emailing the store to return the home hub immediately, so it could be removed off my account and it still has not been!
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“M” 😎
(@M13kyD) reported
@EE Why is it that the 5g signal drops out regularly through the night leaving just a 3G signal? I’m located half a mile from your head office in Hatfield….
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Jo-Anne Raye
(@JoAnneRaye) reported
@EE over the past two months I have had little access to my mobile broadband and internet on my phone. As an agency worker working from home if I don’t work I don’t get paid! All they say are various masts down and they can’t tell me when it will improve. What rubbish service
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Emma Barnes
(@has_many_books) reported
@GarethMarlow @EE I know. It's almost like I don't deserve to be their customer.
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SuburbanSamurai 💙 🇪🇺🇬🇧🇪🇸🇮🇪🏳️🌈
(@artysamurai) reported
@EE Why not do us all a favor and drop the EU roaming charges? There's no reason to introduce them, other than greed. You're taking your customers for granted & moving us backwards to the bad old days of roaming charges. Why not set yourself apart from the competition & ditch them?
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♥★:-)...Ruth...(-:★♥
(@ruthusbennett) reported
@EE Switched to you yesterday and no problems until this evening, but you have no support open. Home WiFi is dropping every 15-30 minutes meaning I’ve had to come offline and have lost earnings! Very embarrassing to lose connection with work! Help please?