EE Outage Report in Swanage, Dorset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (16%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Swanage, Dorset, England
The most recent EE outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Poole |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
-
Richard Gillhespie
(@rich25chelsea) reported
from
Christchurch, England
@EE hi I have no network at the moment is there a problem
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
-
Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
-
Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
-
Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
-
stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
-
Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
-
Louis Bowden
(@lousnews23) reported
from
Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
-
Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
-
Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
-
Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
-
Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy
(@LucyElizabeth_J) reported
@EE I’ve been having terrible issues with my broadband is it just me or a wider issue? Also for how long it’s being going on I’d like to discuss cancelling the broadband and going back to my previous provider please
-
LM
(@LMorg75) reported
@EE hello having problems with my pay as you go sim I toped it up but can not make or receive text phone calls or use data the data is not an issue for me but every thing else is also have a contract sim with you in the same as it is a duel sim phone and contract sim works
-
Deborah Carlisle
(@debbieharry2017) reported
@LucyElizabeth_J @EE Mine not working at all fuming
-
Paul steele
(@Br0kenStarr) reported
@EE cont... Off taken, to absolutely zero communication from EE other than my original order confirmation. This simply is not good enough & a very poor first impression. I'm now out of pocket due to days taken off work & still without a phone or any information. Tempted to cancel
-
Gaby Flores
(@gpflors) reported
@EE broadband still down 😭
-
Gareth
(@gareth_90210) reported
Has @EE developed another fault on their line? Our signal has just disappeared
-
Michael Oglethorpe
(@Ravelston89) reported
@ee Another day, another 24 hours of truly awful service from EE, and another waste of money ive shelled out to you. Signal strength at -119dBm. Little better out in the streets nearby, possibly 2 or 3 dBM stronger, not that that makes a jot of difference. I'm not the only one.
-
steve leahy
(@steviedon) reported
@EE please help. Been trying to add a data roaming package on (just arrived in USA) and your app keeps refusing to let me add one. Been doing everything you asked and it crashes EVERY time. I changed to EE for this very reason! I heard you were good abroad. So far horrendous
-
Deborah Carlisle
(@debbieharry2017) reported
@EE my WiFi is NOT working at all , phoned last night they ran checks said it’s ok but it’s not working at all
-
Helena jervis
(@Helenajervis1) reported
@EE It is out of order they supposed to help people sort their phones out