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EE outages and service status in Bournemouth, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Bournemouth come from postal codes BH5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bournemouth, England

The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, and New Milton.

CityProblem TypeReport Time
Verwood Internet 28 days ago
Poole Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • AngieLock50
    Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • NikiNoox
    Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE are there problems I can’t gift data to one of my other lines !

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • saeedrashid
    Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • poulloingg
    gg poulloin (@poulloingg) reported from Bournemouth, England

    @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

  • captain_clegg_1
    Lord Hartgrove (@captain_clegg_1) reported from Colehill, England

    @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • athenajm
    Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • siggyboy
    Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • SteveAllen_
    Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • JoeFlanagan1984
    Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, England

    Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

  • KikoAlvarezL
    Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tombrim21
    Tom Brimelow (@tombrim21) reported

    @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

  • brishank
    Maluus (@brishank) reported

    @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported

    @EE The app is not working for me to check

  • XBAZAER
    BARRY (@XBAZAER) reported

    @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

  • D_W_Marshall
    David Marshall (@D_W_Marshall) reported

    @EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • BeatnikBrian
    ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported

    @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

  • Whizum
    Ben ✝️ (@Whizum) reported

    @EE Never had this issue before just a shame a company like you who I’ve used for years. Has this problem with awful delivery company.

  • _LFC_Red_
    Caldoon (@_LFC_Red_) reported

    @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

  • leeharris85
    lee harris (@leeharris85) reported

    @hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!