EE Outage Report in Bournemouth, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bournemouth, England
The most recent EE outage reports came from the following cities: Verwood, Ferndown, Poole, Bournemouth, Ringwood and Wimborne Minster.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England
Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Carl Taylor (@CarlJTaylor23) reported from Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Jess (@athenajm) reported from Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Mark Bates (@officer_cartman) reported from Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England
@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England
@EE hi I have no network at the moment is there a problem
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Louis Bowden (@lousnews23) reported from Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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stuart fox (@stu1278) reported from Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Phil Rogers (@SouthpawBoxNews) reported from Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mif (@BarnsleyMif) reported
I have to say that the worst thing I have ever done is leave @EE and go to @ThreeUK I am now stuck in a contract until 2024 with a phone that the coverage is non-existent 😡😡😡😡😡🤬🤬🤬🤬🤬 roll on 2024!!!!
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Amy Wilkinson (@sparklydazzler) reported
@EE is there a problem with your systems at your call centres? Somebody was calling me back yesterday who didn’t and now I’ve been on hold for 45 minutes just to find out what’s happened to my upgrade order - it shouldn’t be this difficult surely??
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keith bowen mbe (@k22bow) reported
@EE hi there 4 hours on phone to returns still no answer what service
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David Ryan (@david_bazinga) reported
@EE why have I had no signal all day? What's going on?
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MarleneJohnson (@MGVanessaJ) reported from Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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shayah32 (@shayah32) reported
@EE Whats wrong with the network in the kt2 7qb area - minimal network and i have 5g - ehy am i paying a bill when i can barely use my phone
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Demoness (@Demones42665075) reported
@EE reduce service to PAYG users, they cannot make calls. Not that EE ever reads comments.
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Sarah Merris (@saremerris) reported
@EE you have managed to fail in sorting my compliant out!! Please can someone be in contact as a matter of urgency!!!!!!!
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Steven Middleton (@S_Middleton16) reported
@EE been trying to get in touch with customer services all day. I finally get through and I get the most rude representative I’ve ever had. When I requested to speak with a supervisor or manager he denied that request and proceeded to be cheeky and unhelpful.
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S Bedding (@sweb68) reported
@EE So if you have an eSIM problem whilst abroad is there anything you can do? It sounds like I would be stuck without a working phone.