EE outages and service status in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Bournemouth come from postal codes BH5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bournemouth, England
The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Verwood
|
Internet | 29 days ago |
|
Poole
|
Wi-fi | 2 months ago |
Community Discussion
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EE Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE are there problems I can’t gift data to one of my other lines !
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England@EE hi I have no network at the moment is there a problem
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Louis Bowden (@lousnews23) reported from Bournemouth, England@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Carl Taylor (@CarlJTaylor23) reported from Poole, England@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Stephen Allen (@SteveAllen_) reported from Ferndown, England@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, EnglandWhy is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Jess (@athenajm) reported from Bransgore, England@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Lord Hartgrove (@captain_clegg_1) reported from Colehill, England@EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service
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Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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gg poulloin (@poulloingg) reported from Bournemouth, England@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
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Mark Bates (@officer_cartman) reported from Bournemouth, EnglandOk well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayhurst (@HayhurstDarren) reported@EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.
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Danny Kirkman (@danny28123) reported@EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?
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im kind of a big deal (@markie_69) reported@EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!
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Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
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Sarah-Kimberley (@PlayforthSarah) reported@EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account
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Richard Marshall (@Marzy1867) reported@EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.
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DML (@DMLYONDER) reported@EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..
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Catherine (@Kate00019) reported@EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring