EE outages and service status in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Bournemouth come from postal codes BH5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bournemouth, England
The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Verwood
|
Internet | 26 days ago |
|
Poole
|
Wi-fi | 1 month ago |
Community Discussion
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EE Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Phil Rogers (@SouthpawBoxNews) reported from Poole, England@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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stuart fox (@stu1278) reported from Bournemouth, England@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England@EE hi I have no network at the moment is there a problem
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Carl Taylor (@CarlJTaylor23) reported from Poole, England@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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gg poulloin (@poulloingg) reported from Bournemouth, England@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Mark Bates (@officer_cartman) reported from Bournemouth, EnglandOk well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Lord Hartgrove (@captain_clegg_1) reported from Colehill, England@EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service
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Stephen Allen (@SteveAllen_) reported from Ferndown, England@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Louis Bowden (@lousnews23) reported from Bournemouth, England@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Trevor Chaplin (@FMTDC) reported from Bournemouth, EnglandWell @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shaun___97) reported@EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update
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Jake Murphy (@jake_murphy95) reported@shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?
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Ethan Keating (@TheParagram) reportedSo the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense
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Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.
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Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
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Boonana (@Boonana2704) reported@EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?
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Alessandro Riolo (@aledeniz) reported@EE It's impossible on the iPhone. As soon you as you swap out of the login process, it is gone. No, I was in an area without mobile signal and I was trying to reach a relative. I am replicating this again at home, this is the last page I can see, out of here it starts from scratch:
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Rob (@theRedun) reported@bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?
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LifesTooShort (@HappyDa63374790) reported@MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.