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EE Outage Report in Bournemouth, England

Why is my EE service not working?

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The latest reports from users having issues in Bournemouth come from postal codes BH2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bournemouth, England

The most recent EE outage reports came from the following cities: Poole, New Milton, Bournemouth, Ringwood, and Colehill.

CityProblem TypeReport Time
Poole Wi-fi 3 days ago
New Milton Phone 12 days ago
Bournemouth Phone 18 days ago
Ringwood Phone 20 days ago
Bournemouth Phone 26 days ago
Poole Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • KikoAlvarezL
    Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • siggyboy
    Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • AngieLock50
    Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • NikiNoox
    Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • SteveAllen_
    Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • saeedrashid
    Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • athenajm
    Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • stu1278
    stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE are there problems I can’t gift data to one of my other lines !

  • JoeFlanagan1984
    Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, England

    Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Garethwagstaff2
    Waggers (@Garethwagstaff2) reported

    @VodafoneUK shocking Service again, nearly a month without the use of a mobile due to Vodafone errors. Customer relations team are appalling and have no point of escalation switch to @EE

  • JrJacobe
    Jo J. (@JrJacobe) reported

    @EE I think there is a problem at your end as I tried all browsers to log in when the app stopped working today.

  • r1chard1
    richard henderson (@r1chard1) reported

    Come on @EE issue some kind of statement... my daughter is unable to communicate with me as I can’t give her data.

  • agmkporter
    agmkporter (@agmkporter) reported

    @EE I can’t seem to access my account either via iPhone app or website, I am continually being asked to ‘create account’ and register and mobile number? Are these known issues??

  • cowdengelly
    Tony Grehan (@cowdengelly) reported

    @EE @EE are you having problems with your website, I can't get into account, chat is busy, cursor whirring and 20 minutes on to 150 so far???

  • martinboyd010
    martin boyd (@martinboyd010) reported from Glasgow, Scotland

    @EE any issues with app? Unable to log in

  • synthdrumm
    Nigel Drumm (@synthdrumm) reported

    @EE Is your app not working? Keeps asking me to log into the website and add my number. Then doesn’t recognise my number. Can’t get my account info.

  • someones_no_one
    someones_no_one (@someones_no_one) reported

    @EE @xdanlou Might it be an idea to get your stories straight then as different representives of EE are saying different things. How about an announcement? A message on the website? Anything to asknowledge your systems are not working.

  • StevenWyton
    steven wyton (@StevenWyton) reported

    @EE can’t seem to log into my account? Is it having issues?

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported

    @EE That’s what I need help with, actually getting back into my account. Do you know when the issue will be resolved?