EE outages and service status in Bournemouth, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Bournemouth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 29, 7:25 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Bournemouth come from postal codes BH5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bournemouth, England
The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, New Milton, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Verwood
|
Internet | 8 days ago |
|
Poole
|
Wi-fi | 27 days ago |
|
New Milton
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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Carl Taylor (@CarlJTaylor23) reported from Poole, England@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Lord Hartgrove (@captain_clegg_1) reported from Colehill, England@EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Jess (@athenajm) reported from Bransgore, England@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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gg poulloin (@poulloingg) reported from Bournemouth, England@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates (@officer_cartman) reported from Bournemouth, England@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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stuart fox (@stu1278) reported from Bournemouth, England@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Stephen Allen (@SteveAllen_) reported from Ferndown, England@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE are there problems I can’t gift data to one of my other lines !
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Louis Bowden (@lousnews23) reported from Bournemouth, England@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England@EE hi I have no network at the moment is there a problem
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Trevor Chaplin (@FMTDC) reported from Bournemouth, EnglandWell @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Mark Bates (@officer_cartman) reported from Bournemouth, EnglandOk well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 'Nubz' 🤔 (@IamNubz) reported@WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.
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André (@voidmode) reported@EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...
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Liam Parry (@liam_spx) reported@EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it
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Dani (@Danixkshb) reported@EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?
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NomadBiker148™ (@StuTheLad) reported@EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change
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Mo (@mohoosenplus) reported@EE my number won’t work for iMessage help 😞
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TiNa AnDeRsOn (@TinaAnderson86) reported@EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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Matthew Watts (@Matthew_G_Watts) reported.@EE, why have I got little to no mobile signal in SW14? I'm reliant on mobile internet to do my job and I'm not even sure this tweet will send. I'm missing out on income and paying you for the privilege. Not good enough. I don't even have the signal to reliably get on the EE app
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Paula m (@PaulaRossi47) reported@EE how do i get a refund im no longer a customer