EE Outage Report in Poole, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Wimborne Minster, Ringwood, Christchurch and Bournemouth.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Wi-fi | ||
Internet | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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stuart fox (@stu1278) reported from Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Louis Bowden (@lousnews23) reported from Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England
@EE hi I have no network at the moment is there a problem
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Carl Taylor (@CarlJTaylor23) reported from Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Phil Rogers (@SouthpawBoxNews) reported from Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England
Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Jess (@athenajm) reported from Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates (@officer_cartman) reported from Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Teacher (@benjaminteacher) reported
FAO: @EE Your phone network sucks Your wifi is garbage Your customer service is abysmal You charge me obscene monthly line rental for subpar service And you claim to be "the best network in the UK" You're not even close #EE
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Paul McGee (@psmcg76) reported
@EE any issue in EH53 area?
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ManWithNoLife (@ManWithNoLife1) reported
@EE If you can do all these smart things, why can't you take cash in your stores and assistance help with top ups?
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Cruze0701 (@RISHSHU0510) reported
@EE You have been charging me insane amount of money but what about providing a better network or service which I expect in return? The whole M44AX postcode is having an issue here in Manchester UK, I hope your team won't come up with COVID as the probable cause of poor service.
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Volkan Parlar (@ParlarVolkan) reported
@VodafoneUK The issue is Vodafone's underperforming infrastructure and poor customer service. Over promise and under deliver and expect customers to just suck it up and accept poor service. I've moved to a better provider. Hello @EE 👋
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Connor Clarke (@C_AfterDarke) reported
@EE I am trying to renew a payment on my EE account by adding a new card. Your site won’t let me do this. It keeps redirecting me to re-fill my details again & again every time I push confirm. I can’t call for support & the online chat feature hasn’t helped either.
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HereisTrev (@HereisTrev) reported
Nothing like @virginmedia being down to drain my @EE mobile data in less than one evening 😡
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Janice Phillips (@janicephillips) reported
@AlixAlixcool I don’t have a problem. Again it’s all about where you are but it’s ok. I do rate EE though @EE
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Sophie Simpson (@sophiecyouthcic) reported
@EE I’m absolutely disgusted with your service. I have got an upgrade that wasn’t due for delivery for 7 days. You then delivered using @DPDgroup_news who have delivered to a different address 4 days ago. I do not have the phone and your telling me it’s my problem to sort!!
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Gracieh (@Gracieh08596123) reported
@EE Hello, all last month my ee app was not working it just said to come back later and when I did it was styaibg the same thing so I tried to uninstall and reinstall the app but when I went to reinstalled the app it is now saying there is an error and not letting me download it