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EE Outage Report in Poole, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Poole, England 06/28/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Bournemouth, Ferndown and Wareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Phone
United KingdomBournemouth Internet
United KingdomBournemouth Internet
United KingdomFerndown E-mail
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi

Community Discussion

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EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • missb_75 Bethan Grant (@missb_75) reported from Wool, England

    @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

  • JoeFlanagan1984 Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, England

    Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

  • siggyboy Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • SteveAllen_ Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

  • athenajm Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • stu1278 stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • CarlJTaylor23 Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • saeedrashid Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • KikoAlvarezL Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • AngieLock50 Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipRobi85305 Philip Robins (@PhilipRobi85305) reported

    @EE where's my service ?

  • linzib714208 linzib (@linzib714208) reported

    @EE officially the worst for coverage. I've been having problems with my mobile signal since beginning of April and had problems with my broadband for the last month! Switching to someone else

  • Iceman197119 Philip (@Iceman197119) reported

    @EE ive had no broadband for 4+hours this really is poor service

  • aknmzrk Akin Mizrak (@aknmzrk) reported

    @EE hi, there is something wrong with my plan I believe.. I’ve EE broadband at home along with EE rolling contract mobile plan.. there are some allownances missing and price is different than my deal with EE.. could you help me please?

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @EE You sent a relative a WiFi router. The box wasn't security sealed, (no outer bag), and it's far too big to go through a letterbox due to the poor packaging design. Royal Mail staff can also make a note of the SSID & Password by looking inside, not many people will change it.

  • FPLPapa FPL Papa (Lee) (@FPLPapa) reported

    @EE you and your broadband, your customer care, and your affiliation with @WeAreOpenreach are a rule unto yourself! 2 weeks and 1 day (and counting) - same excuses, same wrong fix date and still no broadband Today’s calls should be used in your training on what not to do & say!

  • lee_fr200 L.A.S (@lee_fr200) reported

    @EE you have the worst phone service I’ve ever encountered and you don’t call customers when you say you’re going to

  • D00000OOOOO Doo (@D00000OOOOO) reported

    @EE I have tried calling you 3 times and you didnt pick up and dropped the line. How can i know you wont do that again? This is really frustrating and terrible service.

  • xmonkey78 Spartan Monkey (@xmonkey78) reported

    @EE Got a txt saying my network will be down for 2 days for repair? Not good enough I pay a fortune on this phone for **** service as it is have to use all data as a result, disgusting

  • dgsnaples Debbie Sibley (@dgsnaples) reported

    @EE why as an existing customer of 13 years do I not get offered the deals showing online for existing customers? Online 50GB is £14 and for me it is £18. The 25GB offer online is £12 and it’s not even an option for me? Disgusting