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EE outages and service status in Poole, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Bournemouth, and Verwood.

CityProblem TypeReport Time
Bournemouth Wi-fi 10 days ago
Bournemouth Internet 17 days ago

Community Discussion

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EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • athenajm
    Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • rich25chelsea
    Richard Gillhespie (@rich25chelsea) reported from Christchurch, England

    @EE hi I have no network at the moment is there a problem

  • saeedrashid
    Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • stu1278
    stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • poulloingg
    gg poulloin (@poulloingg) reported from Bournemouth, England

    @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

  • AngieLock50
    Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • SteveAllen_
    Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • siggyboy
    Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • missb_75
    Bethan Grant (@missb_75) reported from Wool, England

    @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

  • captain_clegg_1
    Lord Hartgrove (@captain_clegg_1) reported from Colehill, England

    @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • josepherskine3
    joseph erskine (@josepherskine3) reported

    @iemhans @England @EE Clearly never watched the last 6 months of him at Newcastle then did you because he was terrible

  • gogs42
    GEORGE (@gogs42) reported

    @EE Okay so why is the app still not working then?

  • GujjuManiac
    Gujju Maniac (@GujjuManiac) reported

    @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

  • punkikin
    Jamie F-Welsh (@punkikin) reported

    @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

  • seannyybt
    Seannnybt (@seannyybt) reported

    @EE @ethan_lawrez41h Poor this.

  • yonvon
    Yvonne Gordon (@yonvon) reported

    @EsharDhill20660 @EE Been with them 25 years and never had an issue

  • TNS1184
    Tim (@TNS1184) reported

    @EE hi there, I had my phone stolen yesterday. I have tried to call the numbers repeatedly with no success. I have sent a DM but the automated responses don't help as I have tried all those options or am unable to. Please help

  • anon809
    Kaci (@anon809) reported

    @EE is your service down right now because my mum hasn’t had any all day

  • Warszawa2025_
    Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported

    @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

  • ptavfc1
    PT (@ptavfc1) reported

    @EE And another btw @EE you say that the signal coming into my house is working wonderfully but the problem is with YOUR EQUIPMENT in my house but you seem to NOT CARE about that aspect…… your equipment, not mine, yours… EE’s equipment!!!!