EE Outage Report in Poole, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at EE
EE is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Christchurch, Wimborne Minster and Bournemouth.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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stuart fox (@stu1278) reported from Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England
Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Phil Rogers (@SouthpawBoxNews) reported from Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Carl Taylor (@CarlJTaylor23) reported from Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England
@EE hi I have no network at the moment is there a problem
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Mark Bates (@officer_cartman) reported from Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Louis Bowden (@lousnews23) reported from Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates (@officer_cartman) reported from Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Jess (@athenajm) reported from Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Reed.eth🛰️ (@JuniorHallh) reported
@SheddingExtra @cazlovescoffee @EE Why do the good girls always want the bad boys
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moo (@BentGlasses) reported
@EE hello. Ordered yesterday for delivery today. Didn’t get order number though so can’t track. Help?
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CHRISTINE WILLIAMS (@POULTONGIRL) reported
@EE I have £1.46 charges on my monthly bill for 3 picture messages. I sent them in error and immediately deleted them so they were never seen by the recipient. Why have I still been charged?
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Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England
@EE My home WiFi has gone down.
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J (@jacobjosephleec) reported
@EE as a network make me want to die I have never had a smooth transition upgrading my phone I swear to god 🙃
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Hannah Cormack (@hannahcormack1) reported
My account. Contacted @EE further to see if resolution could be made as no referral letter sent but instead told to FURTHER await email referral. Advisor told contracts will be ended and business taken elsewhere. Wish I never signed with them to begin with. Awful service. AVOID😭
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Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported
@EE @BeanoOfficial Don't join or shop with EE. EE added my name and address on contract without taking my consent and requesting payment. EE can't provide copy of contract they pretended I signed. Customer service is not aware of anything Fraud team is not investigating and not providing feedback
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Darrell fletcher (@Fletchmeister81) reported
@EE you will definitely lose this customer when contracts up #nothappy
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Nikki Edwards (@NikNak101) reported
@EE why is your app so crap? Surely you have a priority to get the best developers in and make it top notch? Same goes with @ThreeUK why do sh&te?
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Hannah Cormack (@hannahcormack1) reported
Then encouraged by @EE to raise case with ombudsman. No referral letter sent by @EE as promised for ombudsman and still unwilling to offer any resolution / compensation for not only the incorrect charges but continually charging me after I asked for device to be removed from 2/3