EE Outage Report in Poole, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Wimborne Minster, Poole, Blandford Forum and Bournemouth.
City | Problem Type | Report Time |
---|---|---|
Wimborne Minster | Total Blackout | |
Poole | Internet | |
Blandford Forum | Phone | |
Bournemouth | Phone | |
Poole | Internet | |
Wimborne Minster | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Stephen Allen
(@SteveAllen_) reported
from
Ferndown, England
@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liddy
(@SALiddy) reported
Hello @EE I've not had a mobile signal since Friday, your website advises you are aware of service problems, could you advise please ?
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🏴 Wes Hayward 🇱🇰
(@Wazzzer79) reported
@EE hi, is there any reason I should keep getting the message "no mobile data service, temporarily turned off by your operator for SIM1"? Other people in the same location I know are getting the same message on different networks.
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🐂
(@_ninsun_) reported
@EE very poor user journey. app basically unusable on a brand new iphone.
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Matthew Pullen
(@pullenuk) reported
@stevedudley_ @EE @BT Even funnier (not) when I was a customer they claimed I could get full strength on everything, when I was calling from Vodafone phone to cancel the contract. Three years later and it still the case. So vodafone gets my money, not EE or BT.
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🐂
(@_ninsun_) reported
@EE I can’t even buy an add on via 150 I get redirected by automated message to a broken website and app.
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Emma Bradbury
(@Emmyloubradders) reported
from
Cawthorne, England
@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
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nigel
(@bodgeit1) reported
@EE Hi Mark, sorry for the late reply but I am struggling with signal, it is on one bar at best
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Graeme
(@boydy_g) reported
@ChrisHobster @EE I have a 6m external aerial up to get any signal. The joke is that EE have a “fair usage” policy for unlimited data that work on the city people it for those that have 4G as only broadband are curtailed. When I said that was the case they offered homebroadband. At 1 Mbps!
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Rob Turpin
(@thisnorthernboy) reported
@EE What's wrong with mobile and data in TW12? It's been awful for weeks now. Voice calls drop out frequently. Hardly ever a decent data signal.
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Shaun wildgoose
(@Cplgoose) reported
Can anyone confirm they are having problems login on to @btsport through @EE it’s almost a month now I’ve been trying..