EE Outage Report in Poole, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Poole, Blandford Forum, Colehill, Verwood, Bournemouth, Ringwood, Wimborne Minster and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Stephen Allen
(@SteveAllen_) reported
from
Ferndown, England
@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Trev
(@trevmitch76) reported
@EE When I asked @ee why they don't put a message on their website warning customers of problems with defunct cards, @ee claimed it had only happened once. Really ??
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Ceri Davies
(@welshmanupnorth) reported
@EE Have you fallen asleep or did you forget you were messaging a customer??
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bravefart
(@bravefart9) reported
@EE Has your network gone wrong in postcode DD10?
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vukubulur
(@vukubulur) reported
@EE No solution provided to my problem! You have been kept mentioning services are limited through Twitter. Then I do not see the reason why would someone bother to send you PM?
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Rich Payne
(@RichPayne17) reported
@EE I'm not looking for help. Just posting your service speeds online for all to see.
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Andi
(@AndiSimm) reported
@EE You won’t change my mind or be able to validate. Nor do I blame you. I have connectivity issues every time I’m at work. Want to reimburse me for that!???
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Trev
(@trevmitch76) reported
@EE EE have been no help, whatsover on 26 Feb @ee said they'd send another card (failed) now want to keep my £15 for a further 14 working days. On Friday said they'd call me, (failed again) Now EE say the matter is resolved.
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Swazi Sunflower
(@Swazi_Cheri) reported
@EE Hey EE.. Please can you train your staff not to leave people on hold for 20 minutes without coming back please. I honestly haven't had such disinterested customer service in a while.
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Aimee Coles
(@Coles1991) reported
@EE no service again since early hours of the morning? More works going on in my area?
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Rich Payne
(@RichPayne17) reported
@EE I've had your help for the last four years. I've given up on trying to get it sorted.