EE outages and service status in Poole, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Poole, Bournemouth, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Wi-fi | 16 days ago |
|
Bournemouth
|
Phone | 1 month ago |
|
Ringwood
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Jess (@athenajm) reported from Bransgore, England@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England@EE hi I have no network at the moment is there a problem
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Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, EnglandWhy is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE are there problems I can’t gift data to one of my other lines !
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Trevor Chaplin (@FMTDC) reported from Bournemouth, EnglandWell @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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gg poulloin (@poulloingg) reported from Bournemouth, England@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
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Louis Bowden (@lousnews23) reported from Bournemouth, England@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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stuart fox (@stu1278) reported from Bournemouth, England@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Lord Hartgrove (@captain_clegg_1) reported from Colehill, England@EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates (@officer_cartman) reported from Bournemouth, England@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HP (@HDP1995) reported@PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat
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Tmos Monstrocity (@TmosMonstrocity) reported@suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.
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Hilary Hendy🏴 (@hilaryhendy) reported@EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.
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Harry Sore (@DasHarryWS) reported@EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad
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Dave Nichols (@DipDabDave) reported@EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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LR (@raphy_lawren) reported@EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.
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sunshine2015 (@iconicdriver) reportedAfter 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more
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Ozzy (@beardedhalalguy) reported@EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please
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Kirsty sanderson (@sanderson345) reported@EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.