EE outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndown, England

The most recent EE outage reports came from the following cities: Poole, New Milton, Bournemouth, and Ringwood.

City	Problem Type	Report Time
Poole	Wi-fi	12 days ago
New Milton	Phone	20 days ago
Bournemouth	Phone	27 days ago
Ringwood	Phone	29 days ago

Community Discussion

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EE Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  Jess (@athenajm) reported 4 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  Louis Bowden (@lousnews23) reported 8 minutes ago from Bournemouth, England

  @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

• 
  Mark Bates (@officer_cartman) reported 17 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  Kiko Álvarez (@KikoAlvarezL) reported 20 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Trevor Chaplin (@FMTDC) reported 20 minutes ago from Bournemouth, England

  Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Mark Bates (@officer_cartman) reported 29 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Mark Bates (@officer_cartman) reported 30 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

• 
  Mark Bates (@officer_cartman) reported 31 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Lord Hartgrove (@captain_clegg_1) reported 32 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Mark Bates (@officer_cartman) reported 33 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Richard Gillhespie (@rich25chelsea) reported 36 minutes ago from Christchurch, England

  @EE hi I have no network at the moment is there a problem

• 
  Mark Bates (@officer_cartman) reported 38 minutes ago from Bournemouth, England

  @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 38 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 42 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Carl Taylor (@CarlJTaylor23) reported 43 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Saeed Rashid (@saeedrashid) reported 45 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

• 
  stuart fox (@stu1278) reported 45 minutes ago from Bournemouth, England

  @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

• 
  Mark Bates (@officer_cartman) reported 48 minutes ago from Bournemouth, England

  @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

• 
  Mark Bates (@officer_cartman) reported 50 minutes ago from Bournemouth, England

  @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

• 
  gg poulloin (@poulloingg) reported 53 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 6 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  jessie (@j4m_9) reported 6 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  LR (@raphy_lawren) reported 7 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Kitten Kong (@kittenkong42) reported 7 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Tony Crystal (@TonyCrystals) reported 7 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

• 
  cal🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TartanHaggis93) reported 9 minutes ago

  @EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider

• 
  ggg (@LeiSnoby) reported 12 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  The Umbreon Collector (@UmbreonCollectr) reported 15 minutes ago

  @Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the £10 one. Better off just getting the next tier up

• 
  Stuart (@Stuart61838784) reported 18 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again