EE Outage Report in Ferndown, Dorset, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ferndown, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferndown, Dorset, England
The most recent EE outage reports came from the following cities: Bournemouth, Poole, Wareham, Christchurch, Fordingbridge, Ringwood and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Louis Bowden
(@lousnews23) reported
from
Bournemouth, England
@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE are there problems I can’t gift data to one of my other lines !
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
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gg poulloin
(@poulloingg) reported
from
Bournemouth, England
@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Trevor Chaplin
(@FMTDC) reported
from
Bournemouth, England
@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Richard Gillhespie
(@rich25chelsea) reported
from
Christchurch, England
@EE hi I have no network at the moment is there a problem
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Trevor Chaplin
(@FMTDC) reported
from
Bournemouth, England
Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ash 🧁❤️🧁
(@custardoncake) reported
@EE hi has your live person support gone down? I was middle of upgrading but now I can’t get back on?
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Cathy Hodge
(@cathymh1) reported
@EE what’s going on with your website and app? Unable to login to either -looking through tweets on here seems it’s a wider spread problem. When will it be resolve? Thanks
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peter
(@pjvenda) reported
Oh @EE why is your website so dreadfully slow as soon as I click "My EE" and try to authenticate? I've been for several *minutes* trying to login, watching timeouts go by....
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Gareth Watcham
(@HarrierGR3) reported
@EE @93ColSanders Is there a reason you keep acting surprised customers tweet they can't log in, then generically asking everyone to DM their details like its a singular event - when hundreds of customers are tweeting you with the same problem? Maybe just globally fix the issue?
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🌹Lindsey 🌼
(@Lindsey_J0nes) reported
@EE sort out your service in the BR5 area. @Lucasisthename is trying to make urgent calls and her phone keeps cutting out. It’s not her phone because she’s tried using her children’s phones and they’re doing the same!!!
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Dr Neil Stanley
(@drneilstanley) reported
@EE You might find it easier to help me if it was possible for me to log in to your completely unresponsive small business website. what is the problem?
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Glenn
(@glennwith2nns) reported
Cancelled my mobile WiFi with @EE after 7 years, they still want 30 days notice on a minimum term contract. Which means a £20 payment for **** all service. Thanks, bastards.
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Claire Lucas
(@Lucasisthename) reported
@EE what the hell is going on with your network. Every phone in my house is cutting out mid phone call. I’ve called you 3 times then it cuts out but no one is calling me back!!!
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Heather
(@hevwilliamsx) reported
@EE you say you can only help with my problem if I call 150 yet no one ever seems to be available , how am I meant to resolve my issue if I can’t get in contact?
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ERP Partners
(@ERPPartners) reported
@EE Do you have an issue with you client log ins today as I cannot access our account online?