EE outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndown, England

The most recent EE outage reports came from the following cities: Verwood, Poole, New Milton, Bournemouth, and Ringwood.

City	Problem Type	Report Time
Verwood	Internet	2 days ago
Poole	Wi-fi	21 days ago
New Milton	Phone	30 days ago
Bournemouth	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  Lord Hartgrove (@captain_clegg_1) reported 6 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Kiko Álvarez (@KikoAlvarezL) reported 11 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Mark Bates (@officer_cartman) reported 13 minutes ago from Bournemouth, England

  @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

• 
  Carl Taylor (@CarlJTaylor23) reported 16 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Richard Gillhespie (@rich25chelsea) reported 18 minutes ago from Christchurch, England

  @EE hi I have no network at the moment is there a problem

• 
  Trevor Chaplin (@FMTDC) reported 19 minutes ago from Bournemouth, England

  @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Mark Bates (@officer_cartman) reported 20 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 24 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Mark Bates (@officer_cartman) reported 26 minutes ago from Bournemouth, England

  @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

• 
  Jess (@athenajm) reported 38 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  gg poulloin (@poulloingg) reported 39 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Mark Bates (@officer_cartman) reported 40 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

• 
  Mark Bates (@officer_cartman) reported 40 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported 45 minutes ago from Bournemouth, England

  @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

• 
  stuart fox (@stu1278) reported 47 minutes ago from Bournemouth, England

  @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

• 
  Phil Rogers (@SouthpawBoxNews) reported 51 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Joe Flanagan (@JoeFlanagan1984) reported 53 minutes ago from Bournemouth, England

  Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

• 
  Mark Bates (@officer_cartman) reported 53 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Mark Bates (@officer_cartman) reported 58 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  Louis Bowden (@lousnews23) reported 60 minutes ago from Bournemouth, England

  @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicola-louise (@emerald_nlt) reported 6 minutes ago from North Dorset District, England

  @EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 9 minutes ago

  @EE Still no call from tech support!!

• 
  Craig Taylor (@blown_ranger) reported 10 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Isabelle Smith (@IsabelleSm16608) reported 14 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Oladapo Aina (@dapsycool_) reported 14 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Tobes (@theGrimey) reported 21 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Mark Bleach (@BlastItBle8chy) reported 23 minutes ago

  If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

• 
  UniTED (@tedio74) reported 23 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Sam J (@samj2501) reported 24 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests