EE Outage Report in Ferndown, Dorset, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ferndown, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
- 
            Wi-fi (13%) 
- 
            Total Blackout (8%) 
- 
            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Ferndown, Dorset, England
The most recent EE outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it 
- 
                
 Graham Curtis 🥁🇪🇺🍒 
    (@siggyboy) reported 
    
        from
            Poole, England Graham Curtis 🥁🇪🇺🍒 
    (@siggyboy) reported 
    
        from
            Poole, England@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues? 
- 
                
 stuart fox 
    (@stu1278) reported 
    
        from
            Bournemouth, England stuart fox 
    (@stu1278) reported 
    
        from
            Bournemouth, England@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network? 
- 
                
 Kiko Álvarez 
    (@KikoAlvarezL) reported 
    
        from
            Bournemouth, England Kiko Álvarez 
    (@KikoAlvarezL) reported 
    
        from
            Bournemouth, England@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE No ,just cancel 2 lines which are iPads at the end of the contract this month 
- 
                
 Stephen Allen 
    (@SteveAllen_) reported 
    
        from
            Ferndown, England Stephen Allen 
    (@SteveAllen_) reported 
    
        from
            Ferndown, England@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, EnglandOk well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team 
- 
                
 Phil Rogers 
    (@SouthpawBoxNews) reported 
    
        from
            Poole, England Phil Rogers 
    (@SouthpawBoxNews) reported 
    
        from
            Poole, England@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job. 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand 
- 
                
 Joe Flanagan 
    (@JoeFlanagan1984) reported 
    
        from
            Bournemouth, England Joe Flanagan 
    (@JoeFlanagan1984) reported 
    
        from
            Bournemouth, EnglandWhy is the hold music that @EE play absolutely **** ? Why can't you play some good music. 
- 
                
 Niki 💜 ◟̽◞̽ 
    (@NikiNoox) reported 
    
        from
            Bournemouth, England Niki 💜 ◟̽◞̽ 
    (@NikiNoox) reported 
    
        from
            Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help! 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot 
- 
                
 Angie 📱🍸🍺+🚘 = ❌ 
    (@AngieLock50) reported 
    
        from
            Bournemouth, England Angie 📱🍸🍺+🚘 = ❌ 
    (@AngieLock50) reported 
    
        from
            Bournemouth, England@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July. 
- 
                
 Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England Mark Bates 
    (@officer_cartman) reported 
    
        from
            Bournemouth, England@EE are there problems I can’t gift data to one of my other lines ! 
- 
                
 Saeed Rashid 
    (@saeedrashid) reported 
    
        from
            Bournemouth, England Saeed Rashid 
    (@saeedrashid) reported 
    
        from
            Bournemouth, England@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks. 
- 
                
 Carl Taylor 
    (@CarlJTaylor23) reported 
    
        from
            Poole, England Carl Taylor 
    (@CarlJTaylor23) reported 
    
        from
            Poole, England@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬 
- 
                
 Jess 
    (@athenajm) reported 
    
        from
            Bransgore, England Jess 
    (@athenajm) reported 
    
        from
            Bransgore, England@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help? 
EE Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 S Wright 
    (@SarahjjWright) reported S Wright 
    (@SarahjjWright) reported@EE Thanks Ashley - I did manage to get through to someone in the end. The issue isn’t resolved because we know it’s a broadband issue - EE tells us it’s not - but our wifi signal keeps dropping which is affecting our smart heating and other things. It’s happening every day. 
- 
            
 Phoenix Rahman 
    (@Phoenixrahman) reported Phoenix Rahman 
    (@Phoenixrahman) reported@SkyHelpTeam I am looking to switch my mobile provider from @EE to yourself. The only issue I have is that I also have an Apple Watch sim plan with them, but you don’t offer any. How can we make this possible? 
- 
            
 Mev R Rana 
    (@MehwishRRana) reported Mev R Rana 
    (@MehwishRRana) reportedWhy should I contact @vodafone as I'm @EE customer. @vodafone are saying I should contact my own service provider. They do not deal with third party and I am not there customer. 
- 
            
 stargrain 
    (@_stargrain) reported stargrain 
    (@_stargrain) reported@EE I did DM earlier. Been on the phone to support 3 times. Finally got 5g back on my mobile. Land line broadband still out. This is bad... 
- 
            
 stargrain 
    (@_stargrain) reported stargrain 
    (@_stargrain) reported@EE Yup I have Jo. Bit of a **** show to be honest. I feel if I don't phone and chase up it won't progress or I won't get any updates. Almost a write off this afternoon work wise. Maybe I need to go to a coffee shop on Monday? 
- 
            
 Daniel Dixon 
    (@DFlixon) reported Daniel Dixon 
    (@DFlixon) reported@EE what's going on today. Signal is dog's water today. Can't even load BBC in Bristol! 
- 
            
 Sazzy Sandra 🐈☕📚🍫 
    (@Sazzy__Sandra) reported Sazzy Sandra 🐈☕📚🍫 
    (@Sazzy__Sandra) reported@EE HOUSE INTERNET WIFI NOT WORKING ON PHONE IN HOUSE ALL OTHER DEVICES OK 
- 
            
 Jane Gould BCAi MISM 
    (@Jane_KG_Justice) reported Jane Gould BCAi MISM 
    (@Jane_KG_Justice) reported@EE After an appalling response from your badly-trained “customer service “ representative - who tried to blame everyone else - I realised that the woman who took the order 1. hadn’t completed it. 2. Had not updated my email address as requested. The hotmail one is now inaccessible. 
- 
            
 Syl-Lil 
    (@slilford) reported Syl-Lil 
    (@slilford) reported@EE absolutely shocking service from you. My family have been with EE for almost 2 decades. My husband upgraded his phone yesterday with next day delivery. It has not been delivered and won’t be until Monday. The advice was to drive to slough and collect the phone from DPD. 
- 
            
 Steven Palmer 
    (@StevenP96915743) reported Steven Palmer 
    (@StevenP96915743) reported@EE 4g down yet again at BA120QL, This is getting ridiculous, we switched to unlimited mobile data because the fibre has been getting worse lately and now the 4g is down as well. Service has been shockingly poor since we returned to ee!¡!!!!!