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EE

EE Outage Report in Ferndown, Dorset, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ferndown, England

The most recent EE outage reports came from the following cities: Poole, New Milton, Bournemouth, Ringwood, Blandford Forum, Colehill, and Verwood.

CityProblem TypeReport Time
Poole Wi-fi 2 days ago
New Milton Phone 11 days ago
Bournemouth Phone 17 days ago
Ringwood Phone 19 days ago
Bournemouth Phone 25 days ago
Poole Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • rich25chelsea
    Richard Gillhespie (@rich25chelsea) reported from Christchurch, England

    @EE hi I have no network at the moment is there a problem

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • AngieLock50
    Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • lousnews23
    Louis Bowden (@lousnews23) reported from Bournemouth, England

    @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

  • FMTDC
    Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • KikoAlvarezL
    Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • saeedrashid
    Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE are there problems I can’t gift data to one of my other lines !

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • poulloingg
    gg poulloin (@poulloingg) reported from Bournemouth, England

    @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_lunney
    louise lunney (@louise_lunney) reported

    @CumbrianWolf @EE It’s terrible. I can’t get through in the phone lines either. Highly bloody frustrating! Come on @EE please respond!!!

  • SophieBaills
    Sophie Baillie (@SophieBaills) reported

    @EE Can I request a call back when someone is available? I have tried to speak to someone 4 times this week with no luck. I want to cancel a tablet with data on my account that is out of contract.

  • Chris34728
    Chris Holden (@Chris34728) reported

    @EE @jackfb22 Sorry the writing was terrible can't edit it 😤 read it the best you can thanks

  • DoctorWarmflash
    SH🎄RON (@DoctorWarmflash) reported

    @Squirlykat @msloobylou @EE It’s a massive PR fail. If I did EE’s marketing I’d pull it and issue a statement

  • abul_latif
    Abul Latif (@abul_latif) reported

    @EE Hi. I’m having problems logging into the ee app and website for the last 3 days now. It shows a login error. It seems to be affecting many people across the uk and you don’t seem to be acknowledging there is a problem. Can you look into this urgently please?

  • AiedenB
    aieden baker (@AiedenB) reported

    @EE That’s absolutely fine no problem. I’m hoping to upgrade today or tomorrow

  • Rightmindedguy1
    Rightmindedguy (@Rightmindedguy1) reported

    @EE Terrible Terrible coverage and it's getting worse not better. Whenever you complain then ask for exact postcode. It's happening all over the place

  • TusharB1966
    Tushar (@TusharB1966) reported

    @EE No, I still haven’t received any calls from the store. Not even a courtesy call to say they’re busy. I’m extremely disappointed with this because it was EE who initiated contact and asked if they could book in the appointment, not me. Very poor customer service.

  • EHussain27
    Enam Hussain (@EHussain27) reported

    @EE I am waiting for the text from dpd in that case. I will hang fire..

  • Zakys1414
    Zak smith (@Zakys1414) reported

    Impressive how EE decided to go live with PS5 on Thursday, after having purchased one at 8.04. They sent me an email today saying they don't have stock, after phoning I can't even be added to waiting list. Absolutely livid. Awful service @EE