EE outages and service status in Poole, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- Phone (67%)
- Wi-fi (33%)
The latest reports from users having issues in Poole come from postal codes BH15 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Poole, Bournemouth, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Wi-fi | 9 days ago |
|
Bournemouth
|
Phone | 24 days ago |
|
Ringwood
|
Phone | 26 days ago |
Community Discussion
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EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Louis Bowden (@lousnews23) reported from Bournemouth, England@EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱
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Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Carl Taylor (@CarlJTaylor23) reported from Poole, England@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Mark Bates (@officer_cartman) reported from Bournemouth, England@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Richard Gillhespie (@rich25chelsea) reported from Christchurch, England@EE hi I have no network at the moment is there a problem
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE are there problems I can’t gift data to one of my other lines !
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Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, EnglandWhy is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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stuart fox (@stu1278) reported from Bournemouth, England@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Lord Hartgrove (@captain_clegg_1) reported from Colehill, England@EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service
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Saeed Rashid (@saeedrashid) reported from Bournemouth, England@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Stephen Allen (@SteveAllen_) reported from Ferndown, England@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Jess (@athenajm) reported from Bransgore, England@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, EnglandI'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Trevor Chaplin (@FMTDC) reported from Bournemouth, England@EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Trevor Chaplin (@FMTDC) reported from Bournemouth, EnglandWell @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result
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Mark Bates (@officer_cartman) reported from Bournemouth, England@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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gg poulloin (@poulloingg) reported from Bournemouth, England@EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply
EE Issues Reports
Latest outage, problems and issue reports in social media:
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari
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AnnunciationSean (@LasallianSean) reported@EE Sorry, are you suggesting that the issue was that I didn't wait long enough on hold and that I should do the same thing again?
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Surtsey (@SurtseyAna) reportedAre corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?
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Ozzy (@beardedhalalguy) reported@EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option
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The Chumpasaurus (@TheGrumpasaurus) reported@EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.
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David Elliott (@DJE1007) reported@EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks
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Alan Roberts (@AlanRob68902430) reported@EE 9 years I've had top contract with you, contracts up, since the 9th I've been regularly promised a call back, I had a text yesterday complaint closed, I rang up and got phobed off again told the complaint is open and your exec team have 28 days to respond it was 21 days and
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Alan Roberts (@AlanRob68902430) reported@EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service
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Adam (@stokieadam) reported@EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone