EE Outage Report in Poole, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Poole, England
The most recent EE outage reports came from the following cities: Bournemouth, Ferndown and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Ferndown |
||
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Joe Flanagan
(@JoeFlanagan1984) reported
from
Bournemouth, England
Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Stephen Allen
(@SteveAllen_) reported
from
Ferndown, England
@EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Jess
(@athenajm) reported
from
Bransgore, England
@EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?
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stuart fox
(@stu1278) reported
from
Bournemouth, England
@EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Saeed Rashid
(@saeedrashid) reported
from
Bournemouth, England
@EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE No ,just cancel 2 lines which are iPads at the end of the contract this month
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150
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Kiko Álvarez
(@KikoAlvarezL) reported
from
Bournemouth, England
@EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand
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Angie 📱🍸🍺+🚘 = ❌
(@AngieLock50) reported
from
Bournemouth, England
@EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Blood
(@nattasswfc) reported
@EE hi I’ve been with EE for about 2 hours and already want to leave. Just been on the phone for 35 mins speaking to someone who hung up mud conversation because their office is closed. I’m trying to transfer my number. Can you help please?
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Mike Jasinski
(@Mike_Skinksy) reported
@EE hi my EE broadband appears to have an issue in Hastings, in the south east. The blue lights are flashing on the router so isn’t connecting. Are there any reported issues in the area. I have tried restarting the router etc
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VioletDragon
(@VioletDrag31413) reported
@EE Doesn't show any issues, been in different places today very flaky.
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J4SONLR
(@J4sonlr) reported
@EE Outcome is i left the company for a better one, got to pay early termination but worth it so i never have to deal with ee call centre incompetence again
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Viki Carter
(@CarterViki59560) reported
@EE Hi, I need to discuss a separate issue. I've been charged twice for two separate final bills (broadband) as well as overcharged for a 5g device that was an order error on your part. I really need this sorted and don't want the faff of ringing 150 and being passed from dep to dep
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KylieHolmes
(@KylieHolmes) reported
@EE @EE @ofcom offered me partial compensation but left me in a worse financial position. I’ve asked for a deadlock letter. 20 years as a customer clearly counts for nothing. #EEfail #CustomerService
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KylieHolmes
(@KylieHolmes) reported
@EE I’ve been a loyal customer for 20 years — clearly that means nothing. Misleading, inconsistent, unacceptable. #EEfail #DoBetter
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KylieHolmes
(@KylieHolmes) reported
@EE your service has been a joke. Told to return equipment in a carrier bag (??), 5 post offices said no. You’ve taken an extra £70 and offered me £30 in return. Misleading info, useless support — do better. #EEfail
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Craig Horn
(@HornCraig) reported
@EE Don't get anything from EE, I have an ongoing dispute and after 6 weeks, hours on the phone to 150 and 7 emails absolutely no response. I have been a loyal customer for 13 years and spend over £200.00 a month, goodbye EE when my contract ends.
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Adam Proctor 💙
(@AdamP_1) reported
@EE And what option to speak to a human? We’ve been round your system seven times now. A text sent every time but not a chance to speak to someone. It’s an easy fix, but needs a human to sort, it’s dreadful.