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EE Outage Report in Poole, England

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The latest reports from users having issues in Poole come from postal codes BH14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Poole, England 11/20/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Bournemouth, Verwood and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomVerwood Internet
United KingdomPoole Phone
United KingdomBournemouth Phone
United KingdomVerwood Phone
United KingdomFerndown Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • CarlJTaylor23 Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • athenajm Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • AngieLock50 Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported from Bournemouth, England

    @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • saeedrashid Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE are there problems I can’t gift data to one of my other lines !

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • KikoAlvarezL Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • FMTDC Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • rich25chelsea Richard Gillhespie (@rich25chelsea) reported from Christchurch, England

    @EE hi I have no network at the moment is there a problem

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • stu1278 stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • FMTDC Trevor Chaplin (@FMTDC) reported from Bournemouth, England

    Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • lousnews23 Louis Bowden (@lousnews23) reported from Bournemouth, England

    @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cheftogo Michael Harrison (@cheftogo) reported

    @EE ridiculous! Been going on since Oct. Update on M28.The site has been damaged by recent bad weather. Once it's safe for our engineers to work there, we'll get them started on fixing it. We will next update you on 7 March.

  • tyronepower81 Tyrone Power (@tyronepower81) reported

    @EE really disappointed with the service today. Tried to organise a home move but just no care or compassion shown

  • Stevie_W81 Stevie_W81 (@Stevie_W81) reported

    @EE my mobile internet device is not getting signal. Postcode TA5, is there something wrong?

  • lottynew Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Moochymum Julie Towey (@Moochymum) reported

    @virginmedia when will i recieve my phonecall? As a new customer who has still not had her account activated fully after 4 days,wifi is shocking,super fast my a**e @EE leave you standing.Without tv for 4 days now. 5 hrs on the phone, hung up on 3 times. Rubbish customer service.

  • Meshes711 Jenna.D (@Meshes711) reported

    @EE No longer an EE customer but trying to unlock an old phone for my grandmother to use which doesn’t currently have a sim. Can’t get through to anyone on phone to ask for advice without an EE phone number. Could you advise?

  • Steph_Sculpt Steph Terpant (@Steph_Sculpt) reported

    @EE No. They can see that I'm getting a drop , but not why. Openreach checked the line 3 times : no fault. They checked the history and there is no loss of service. Got a new router yesterday and I lost my connection 3 times anyway. What's next? Cause I'm at the end of my rope.

  • Lins1969_ @Lins1969 (@Lins1969_) reported

    @EE hi is there another problem with high speed WiFi again my internet keeps coming and going SN2 postcode

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.