EE outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Internet	6 days ago
Bournemouth	Internet	18 days ago
Bournemouth	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  gg poulloin (@poulloingg) reported 1 minute ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Stephen Allen (@SteveAllen_) reported 1 minute ago from Ferndown, England

  @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

• 
  Jess (@athenajm) reported 3 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  Saeed Rashid (@saeedrashid) reported 14 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

• 
  Kiko Álvarez (@KikoAlvarezL) reported 18 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Mark Bates (@officer_cartman) reported 20 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Mark Bates (@officer_cartman) reported 20 minutes ago from Bournemouth, England

  @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

• 
  Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported 24 minutes ago from Bournemouth, England

  @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

• 
  stuart fox (@stu1278) reported 28 minutes ago from Bournemouth, England

  @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

• 
  Lord Hartgrove (@captain_clegg_1) reported 31 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Joe Flanagan (@JoeFlanagan1984) reported 32 minutes ago from Bournemouth, England

  Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

• 
  Carl Taylor (@CarlJTaylor23) reported 34 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Trevor Chaplin (@FMTDC) reported 34 minutes ago from Bournemouth, England

  Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Phil Rogers (@SouthpawBoxNews) reported 37 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Mark Bates (@officer_cartman) reported 38 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 40 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 41 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Mark Bates (@officer_cartman) reported 49 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  Bethan Grant (@missb_75) reported 54 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  Mark Bates (@officer_cartman) reported 60 minutes ago from Bournemouth, England

  @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TRUTH (@paulamobi) reported 9 minutes ago

  @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 10 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  Zander Lavall (@Zander_Lavall) reported 11 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  agrumpyaulman (@agrumpyaulman) reported 11 minutes ago

  @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

• 
  Tom Stringwell (@stringwell) reported 12 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  BROTHERLYY (@Oj_jman) reported 12 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 13 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Lee Dixon (@ElDino169) reported 16 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

• 
  Gordon Marino (@GordonSMarino) reported 18 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 19 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!