EE outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, and Ringwood.

City	Problem Type	Report Time
Verwood	Internet	11 days ago
Poole	Wi-fi	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Mark Bates (@officer_cartman) reported 2 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  stuart fox (@stu1278) reported 6 minutes ago from Bournemouth, England

  @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

• 
  Saeed Rashid (@saeedrashid) reported 11 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

• 
  gg poulloin (@poulloingg) reported 15 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Mark Bates (@officer_cartman) reported 16 minutes ago from Bournemouth, England

  @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

• 
  Mark Bates (@officer_cartman) reported 25 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Mark Bates (@officer_cartman) reported 25 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Jess (@athenajm) reported 25 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  Bethan Grant (@missb_75) reported 30 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  Kiko Álvarez (@KikoAlvarezL) reported 31 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Mark Bates (@officer_cartman) reported 35 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Richard Gillhespie (@rich25chelsea) reported 39 minutes ago from Christchurch, England

  @EE hi I have no network at the moment is there a problem

• 
  Mark Bates (@officer_cartman) reported 39 minutes ago from Bournemouth, England

  @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 40 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Trevor Chaplin (@FMTDC) reported 45 minutes ago from Bournemouth, England

  @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Mark Bates (@officer_cartman) reported 46 minutes ago from Bournemouth, England

  @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

• 
  Joe Flanagan (@JoeFlanagan1984) reported 46 minutes ago from Bournemouth, England

  Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

• 
  Phil Rogers (@SouthpawBoxNews) reported 47 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Lord Hartgrove (@captain_clegg_1) reported 48 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Mark Bates (@officer_cartman) reported 54 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HB79 (@blenchy79) reported 8 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  tim davis (@timdavis87) reported 10 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  John Martin Moore (@Dream_Sculptor) reported 11 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  Thomas O'Duffy (@ThomasODuffy) reported 19 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 22 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Daniel Bailey (@DanielLBailey) reported 23 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Gordon Murdie (@GordonMurdie) reported 23 minutes ago

  @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

• 
  Dan 'Nubz' 🤔 (@IamNubz) reported 26 minutes ago

  @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

• 
  RaSHiDa (@ItsOnlyRash) reported 26 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Neil Davis (@neiltheshaker) reported 30 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…