EE

EE Outage Report in Poole, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Poole come from postal codes BH12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Poole, England 03/02/2026 13:40

March 02: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Poole, England

The most recent EE outage reports came from the following cities: Poole, Blandford Forum, Colehill, Verwood, Bournemouth, Ringwood, Wimborne Minster and Wareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Phone
United KingdomBlandford Forum Wi-fi
United KingdomBlandford Forum Phone
United KingdomBlandford Forum Phone
United KingdomVerwood Phone
United KingdomVerwood Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Indeed as I said your new contracts have 24 month EE care ,it just suddenly stopped working ,all other phones have 24 month .i have 5 lines with you currently and will be one left .im guessing my value as a customer wasn’t worth it

  • CarlJTaylor23 Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

  • SteveAllen_ Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Poole, England

    @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

  • saeedrashid Saeed Rashid (@saeedrashid) reported from Bournemouth, England

    @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

  • stu1278 stuart fox (@stu1278) reported from Bournemouth, England

    @EE when is Bourenmouth going to get 5G? My friend on O2 has it and I thought you were supposed to the the biggest 5G network?

  • athenajm Jess (@athenajm) reported from Bransgore, England

    @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

  • missb_75 Bethan Grant (@missb_75) reported from Wool, England

    @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

  • JoeFlanagan1984 Joe Flanagan (@JoeFlanagan1984) reported from Bournemouth, England

    Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

  • KikoAlvarezL Kiko Álvarez (@KikoAlvarezL) reported from Bournemouth, England

    @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

  • siggyboy Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported from Poole, England

    @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

  • captain_clegg_1 Lord Hartgrove (@captain_clegg_1) reported from Colehill, England

    @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • scotp09 Scott P (@scotp09) reported

    @EE All well and good saying that but I have just selected the same phone, one from your site as an existing and one from an external site as a new customer and the external is miles better!! 🤔

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @EE This is my mobile signal that is apparently 5G. But is giving me 3mbps right now. Never mind though only pay £50+ a month for this.

  • AndrewMorrice1 Andrew Morrice (@AndrewMorrice1) reported

    @EE For some reason I'm not receiving texts from my brother nor is he receiving mine. Only recently has this been a problem. No clue how to fix it.

  • NCockney NorthernCockney (@NCockney) reported

    @EE I simply don't need it anymore. I did consider a new handset but I'm not prepared to pay any more than I do already so best to just cancel it altogether I reckon

  • HaradineRichard Richard Haradine (@HaradineRichard) reported

    @EE Your technical team can see for themselves how many "local area network problems" are being sent. Just completely reinstate the aerial equipment, it's obviously completely useless and must cost millions to keep fixing it.

  • naterogers9 Nate (@naterogers9) reported

    @EE you there please... need some help

  • natalARTte Natalie F (@natalARTte) reported

    @EE @EE hu Hi there! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!

  • chazjp - (@chazjp) reported

    @EE signal is a joke. My flat gets every mobile signal apart from the one im paying for.... Time for a new provider me thinks

  • Natasha_Lynn21 Natasha Lynn (@Natasha_Lynn21) reported

    @EE We are getting calls and texts from people, they say we have called them, they even send texts showing the missed call. The numbers are nit on our bill or call list as we certainly never calles thwm. How is this possible?

  • Enefes3 Enefes (@Enefes3) reported

    @iD_Mobile_UK @ThreeUK @EE Yes, multiple times. I work as an analyst and know the tech stuff. EE connects my phone and has full strength signal.