EE Outage Report in Wool, Dorset, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wool, Dorset, England
The most recent EE outage reports came from the following cities: Weymouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Weymouth |
Phone | |
| Weymouth |
Phone | |
| Weymouth |
||
| Weymouth |
Internet | |
| Weymouth |
Phone | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Wool, England
Latest outage, problems and issue reports in Wool and nearby locations:
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Graham Curtis 🥁🇪🇺🍒
(@siggyboy) reported
from
Poole, England
@ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?
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Carl Taylor
(@CarlJTaylor23) reported
from
Poole, England
@EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬
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Sean Snaith
(@snaithboy) reported
from
Weymouth, England
@EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....
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Phil Rogers
(@SouthpawBoxNews) reported
from
Poole, England
@EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.
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Bethan Grant
(@missb_75) reported
from
Wool, England
@EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks
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Sean Snaith
(@snaithboy) reported
from
Dorchester, England
@EE Morning. I have DM’d and tried on here a few days ago. Please can someone help with reference to a password reset. Also I have ordered a new phone through EE last Saturday. I’ve had no confirmation email. No time frame and no update (should be next day delivery) pls can you help.
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jd
(@_JacobDrew) reported
from
Weymouth, England
Parents are on the phone to @EE & I’ve never in my life seen worse customer service in my life... spend less money on Kevin Bacon starring on your adverts and put that money into training your staff!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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weecuppatea (she/ her)
(@weecuppatea) reported
@EE I assume it’s an offshore call centre: the other day after a woman hung up on me when I said that offer didn’t sound right 10mins later I got another call from the same number from a man with the same accent giving me the same sales pitch. If it’s an outsourcer they’re really bad
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riawrites
(@riamehraxo) reported
Was on hold for over half an hour before getting disconnected by @EE . The absolute worst. Why does it take a full day to get somewhere with phone providers these days 🥴
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Tim Boxall ♿🇪🇺 Et Daemonium In Rotae
(@timboxall) reported
Hi @EE - I don't know if you run an employee recognition award/bonus, but Maggie in your customer service dept (I'm sure you can work out who she is) deserves it 100%! She went above & beyond to keep me updated on my service outage, and was the most friendly agent ever!
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' DMF🇵🇹
(@DMFv2) reported
@EE Nope.. still down despite being told it would be fixed that night. Don't worry, once it's fixed you'll be getting a call to discuss money off the bill because I'm not paying for a service that doesn't work.
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Lauren Sophia
(@LaurenSophia8) reported
@EE I have had NO signal at all since monday morning. I cannot make any calls. EE is not responding to me. Pls advise. I have been a customer for almost 20 years. This is so disruptive.
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👩🏼💚LJ💚👩🏼
(@readsleepwork) reported
@EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!
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Athena
(@athenaki) reported
@EE morning, customer battling to upgrade a handset for nearly 2 weeks. ‘Back-office’ supposed to the sorting but no one taking responsibility or sorting! How do I reach someone who can sort my issue?
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mystery man🇺🇦
(@eagllefirestorm) reported
@EE well the new app is the biggest pile of trash i have ever used the old app actually worked this one just errors. I cant see my data plan or anything. Please give me the old one back
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C J 🕴🏽🏁
(@THECORNISHBEAST) reported
@EE All done and getting tomorrow as just had notification from DPD. On anytime upgrade no upfront costs, should of paid £200 put as ee app was showing an erea I didn't have to pay nothing. Screenshot for proof to ee. Boom. Thanks EE. The best network 🫶🏼👏🏼👏🏼👏🏼
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💖Pippa Jay🚀
(@pippajaygreen) reported
@EE need to cancel my plan but can't sign into my account - supposedly sent reset link to email but nothing. And yes, correct email used.