EE outages and service status in Wool, England

Problems in the last 24 hours in Wool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wool, England

The most recent EE outage reports came from the following cities: Poole.

City	Problem Type	Report Time
Poole	Wi-fi	2 months ago

Community Discussion

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EE Issues Reports Near Wool, England

Latest outage, problems and issue reports in Wool and nearby locations:

• 
  Sean Snaith (@snaithboy) reported 12 minutes ago from Dorchester, England

  @EE Morning. I have DM’d and tried on here a few days ago. Please can someone help with reference to a password reset. Also I have ordered a new phone through EE last Saturday. I’ve had no confirmation email. No time frame and no update (should be next day delivery) pls can you help.

• 
  Sean Snaith (@snaithboy) reported 29 minutes ago from Weymouth, England

  @EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....

• 
  jd (@_JacobDrew) reported 29 minutes ago from Weymouth, England

  Parents are on the phone to @EE & I’ve never in my life seen worse customer service in my life... spend less money on Kevin Bacon starring on your adverts and put that money into training your staff!!

• 
  Bethan Grant (@missb_75) reported 30 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  Carl Taylor (@CarlJTaylor23) reported 36 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 50 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Phil Rogers (@SouthpawBoxNews) reported 56 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Lord Hartgrove (@captain_clegg_1) reported 60 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maluus (@brishank) reported 3 minutes ago

  @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

• 
  ChrisM (@chrismaddison74) reported 4 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  kevvo h (@KevinHind4) reported 6 minutes ago

  @EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin

• 
  The Laughing Gooner (@pascalgrimandi) reported 6 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 7 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 8 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Boonana (@Boonana2704) reported 9 minutes ago

  @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 10 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

• 
  StevieP (@stevep27a) reported 10 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Ethan Keating (@TheParagram) reported 13 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense