EE outages and service status in Wool, England

Problems in the last 24 hours in Wool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wool, England

The most recent EE outage reports came from the following cities: Poole, Dorchester, and Weymouth.

City	Problem Type	Report Time
Poole	Wi-fi	22 days ago

Community Discussion

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EE Issues Reports Near Wool, England

Latest outage, problems and issue reports in Wool and nearby locations:

• 
  Carl Taylor (@CarlJTaylor23) reported 1 minute ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Sean Snaith (@snaithboy) reported 9 minutes ago from Dorchester, England

  @EE Morning. I have DM’d and tried on here a few days ago. Please can someone help with reference to a password reset. Also I have ordered a new phone through EE last Saturday. I’ve had no confirmation email. No time frame and no update (should be next day delivery) pls can you help.

• 
  Phil Rogers (@SouthpawBoxNews) reported 12 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 19 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Sean Snaith (@snaithboy) reported 27 minutes ago from Weymouth, England

  @EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....

• 
  Lord Hartgrove (@captain_clegg_1) reported 37 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Bethan Grant (@missb_75) reported 50 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  jd (@_JacobDrew) reported 53 minutes ago from Weymouth, England

  Parents are on the phone to @EE & I’ve never in my life seen worse customer service in my life... spend less money on Kevin Bacon starring on your adverts and put that money into training your staff!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 8 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  Gillian McKinnon (@giframac) reported 11 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  André (@voidmode) reported 12 minutes ago

  @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

• 
  Tracy Woods (@tracyanne1965) reported 15 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  UniTED (@tedio74) reported 17 minutes ago

  @WheresPogba @EE Cheers mate. I'll be contacting them again later if it's not working by this afternoon, I will certainly mention this.

• 
  Sebastiian Georg 🐎🤠✈️❤️‍🔥 (@SebastianGeorg_) reported 17 minutes ago

  Big @EE website down. Kmt

• 
  Reza Mohammady (@RezaMohammady_M) reported 18 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Tobes (@theGrimey) reported 19 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Dave (@_DaveCross_) reported 24 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 25 minutes ago

  @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell