EE outages and service status in Wool, England

Problems in the last 24 hours in Wool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wool, England

The most recent EE outage reports came from the following cities: Dorchester.

City	Problem Type	Report Time
Dorchester	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Wool, England

Latest outage, problems and issue reports in Wool and nearby locations:

• 
  Lord Hartgrove (@captain_clegg_1) reported 4 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Bethan Grant (@missb_75) reported 11 minutes ago from Wool, England

  @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

• 
  Sean Snaith (@snaithboy) reported 15 minutes ago from Weymouth, England

  @EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 38 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Carl Taylor (@CarlJTaylor23) reported 39 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  jd (@_JacobDrew) reported 45 minutes ago from Weymouth, England

  Parents are on the phone to @EE & I’ve never in my life seen worse customer service in my life... spend less money on Kevin Bacon starring on your adverts and put that money into training your staff!!

• 
  Phil Rogers (@SouthpawBoxNews) reported 53 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Sean Snaith (@snaithboy) reported 55 minutes ago from Dorchester, England

  @EE Morning. I have DM’d and tried on here a few days ago. Please can someone help with reference to a password reset. Also I have ordered a new phone through EE last Saturday. I’ve had no confirmation email. No time frame and no update (should be next day delivery) pls can you help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Of Mice and Men (@Topstop1) reported 4 minutes ago

  @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

• 
  Jon Pitts (@briavelsjon) reported 6 minutes ago

  @Baron_Flumpy @EE WiFi-calling easily solves that problem

• 
  Darrell fletcher (@Fletchmeister81) reported 7 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Lu 🎙⚒️ (@recklesslntent) reported 10 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  SJ (@ScottyJacko92) reported 11 minutes ago

  @EE can you tell me why I can spend the vast majority of the day at Paultons Park which is entirely outside with no signal to load anything whatsoever despite having 2 bars and 5G showing? Really is soo poor, due for renewal next month making my decision pretty easy.

• 
  Ross Ironfield (@RossIronfield) reported 12 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 15 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  Lesley (@Headonamission) reported 17 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  Tim Chapman 💙 (@timchap) reported 21 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

• 
  simon withers (@KalEl_WBS) reported 22 minutes ago

  @ee does the network support 5G redcap?