EE outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Christchurch, England

The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, New Milton, and Ringwood.

City	Problem Type	Report Time
Verwood	Internet	17 days ago
Poole	Wi-fi	1 month ago
New Milton	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Phil Rogers (@SouthpawBoxNews) reported 6 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 14 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Mark Bates (@officer_cartman) reported 14 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

• 
  Carl Taylor (@CarlJTaylor23) reported 17 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Mark Bates (@officer_cartman) reported 26 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Tim Andrews (@TIMjohnANDREWS) reported 27 minutes ago from Lymington, England

  @mrlkdds @EE Can they fix 4G first. Mine is terrible

• 
  Mark Bates (@officer_cartman) reported 28 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Joe Flanagan (@JoeFlanagan1984) reported 32 minutes ago from Bournemouth, England

  Why is the hold music that @EE play absolutely **** ? Why can't you play some good music.

• 
  Lord Hartgrove (@captain_clegg_1) reported 38 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

• 
  Richard Gillhespie (@rich25chelsea) reported 42 minutes ago from Christchurch, England

  @EE hi I have no network at the moment is there a problem

• 
  Mark Bates (@officer_cartman) reported 43 minutes ago from Bournemouth, England

  @ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

• 
  Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported 43 minutes ago from Bournemouth, England

  @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

• 
  Mark Bates (@officer_cartman) reported 46 minutes ago from Bournemouth, England

  @EE are there problems I can’t gift data to one of my other lines !

• 
  Trevor Chaplin (@FMTDC) reported 48 minutes ago from Bournemouth, England

  @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  gg poulloin (@poulloingg) reported 51 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Graham Curtis 🥁🇪🇺🍒 (@siggyboy) reported 52 minutes ago from Poole, England

  @ee cannot make outgoing calls in BH postcodes. Cut off before ringing. Any known issues?

• 
  Trevor Chaplin (@FMTDC) reported 53 minutes ago from Bournemouth, England

  Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Stephen Allen (@SteveAllen_) reported 55 minutes ago from Ferndown, England

  @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

• 
  Mark Bates (@officer_cartman) reported 55 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Saeed Rashid (@saeedrashid) reported 56 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Patton (@patton_wayne) reported 8 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 8 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  Seb (@SebParkinson) reported 10 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  Rachel Bridge (@rachelbbridge) reported 13 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Reformdbohemian (@reformdbohemian) reported 13 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 13 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Lynda Hull (@lyndannh) reported 14 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Nick (@Surviving_LADa) reported 14 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  Micky Jones (@MickyJones_) reported 17 minutes ago

  @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

• 
  ChrisM (@chrismaddison74) reported 18 minutes ago

  @TheHappyBrit @EE Website is crap as well!!