EE Outage Report in Sturry, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sturry, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sturry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 03: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sturry, Kent, England
The most recent EE outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sturry, England
Latest outage, problems and issue reports in Sturry and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie
(@kettleinho) reported
@EE Yes. Had zero bars unless you walked from our block to about 5 blocks down (ish) and even then still didn’t connect 😐
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MandyJ
(@MandyHo88088514) reported
@cjcheesecake @EE It’s disgusting I have the same with my mum and British Gas.She’s never had anything on hp and always be in front with all her bills.She 85 and gets so worried by these letters she keeps getting 😡
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Vacci-Nathan
(@coolhandle01) reported
So I called @EE and there's a tower down near me. They are waiting for paperwork to say they can go fix. The fella on the phone from @EE, he was _awesome_. A-Grade customer service.
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James Payton
(@MrJamesPayton) reported
@EE Peter, truth be told, I have neither the energy nor desire to go over & over my complaint with you. Nothing will come of it, because EE is a global company, & for all the posturing & lip service, cares only for its bottom line. To even contemplate otherwise is a fool's paradise.
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Lee
(@uklee) reported
@EE if I wish to add text from anywhere and calls from anywhere for the 10th of August when do I need to ask for these to be added to my line? If I called today would they be added today or does it go from the billing period and is it month by month so I can cancel it?
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AJD 🏴🇬🇧
(@RudeBoiUK) reported
@cjcheesecake @EE Look after mumma cheese. All I can say is that is EE for you. Cancel a DD at your peril these days. Can't you go to citizens advice, sure they will have some bumf for you.
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Rhi Jones
(@rhio_jones) reported
@gibson259 @EE Yep always happens it’s ******* ****!!!
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paul james
(@pauljam19759849) reported
@cjcheesecake @EE Morning Claire contact EE and tell them that unless they stop harassing your poor mum( hope she’s ok & you of course) you’ll put the letters on here for everyone to see them upsetting a 82yo xx
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Indiana Jonsson
(@Gnidde90) reported
@EE Haven’t had any phone signal, 4G data or 3G data working since moving to my Zone 2 London Flat in April. Relying solely on WiFi-calling. Been in touch with #EE several times. Ridiculous that you ensure 4G on a remote mountain but not in Central London.
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Nightranger
(@nightranger66) reported
@cjcheesecake @EE Awful firm - i had huge issues with them when i left them, and the customer service was the worst I’ve ever dealt with