EE outages and service status in Sturry, England

Problems in the last 24 hours in Sturry, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sturry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sturry, England

The most recent EE outage reports came from the following cities: Canterbury, and Ashford.

City	Problem Type	Report Time
Canterbury	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sturry, England

Latest outage, problems and issue reports in Sturry and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 34 seconds ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 2 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 3 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Mick Say (@micksay) reported 5 minutes ago from Herne Bay, England

  @EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!

• 
  Craig Brisley CTC (@CtcCraig) reported 8 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 8 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Vicky (@Vicky_F1Girl) reported 9 minutes ago from Margate, England

  @EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 10 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Simon Platman (@simonplatman) reported 11 minutes ago from Margate, England

  Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

• 
  Dominic moore (@DomJMoore) reported 15 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Nigel Back (@NigelBack) reported 18 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Political Chatter (@timeforchatter) reported 20 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Neil (@monkey1959neil) reported 25 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 26 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Sheradon Dublin (@sheradondublin) reported 28 minutes ago from Margate, England

  @EE No service since last night.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 51 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Colin Alderman (@ColinaldermanC) reported 52 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Duncan mcdougall (@duncztwitte) reported 53 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 56 minutes ago from Whitfield, England

  @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

• 
  Duncan mcdougall (@duncztwitte) reported 58 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Masson 🙃 (@shellm1971) reported 6 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Julie F (@jvfisher59) reported 8 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Kitten Kong (@kittenkong42) reported 9 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 12 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Craig Taylor (@blown_ranger) reported 16 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Ozzy (@beardedhalalguy) reported 17 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Mark H (@markybhoy1973) reported 17 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Brian Slater (@BrianSlater1976) reported 18 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Simon Whale ™ (@Simon_Whale) reported 18 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  ggg (@LeiSnoby) reported 18 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue