EE Outage Report in Sturry, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sturry, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sturry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sturry, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sturry, England
Latest outage, problems and issue reports in Sturry and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Vicky
(@Vicky_F1Girl) reported
from
Margate, England
@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry Naughton
(@Gezlarge) reported
@RebeccaSeal I found a dongle from @EE to be useless. Slow as a wet week.
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Chris Jones
(@Chris_cfr_Hyde) reported
@GRCBiker @EE EE offer 20% off for emergency services staff but it’s still annoying when they charge more to an existing customer than a new one 😢
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M M Rahman
(@mmrs151) reported
@virginmedia Hi, I am having a terrible internet issue since yesterday, affecting my work heavily. Not acceptable! Please fix ASAP in Luton (LU4) Left @EE who never let me down like this.
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Ross Fieldhouse
(@RossFieldhouse) reported
@EE Ordered two days ago as an upgrade online. But concerned there is no delivery date yet and wondering if better to cancel and find a store with one.
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gary carr
(@garycar74296681) reported
@EE EE emailed me saying it's down to me to Phone BT and explain what's happened , why should it be down to me , EE are at fault ?
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Paul Clayton.
(@Claytoncast) reported
So all credit to @ee for staying with my problem with the app and getting it resolved today. Thank you. That’s the sort of customer service that would make me stay with you.
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Ethan Greig
(@greig656) reported
@nimal_patel @tescomobile The @EE network has been giving NHS/Emergency service workers a discount since 2016. Plus EE officially has the largest and most relevant network this has been proven by ofcom. The UK's governmental body for telecommunications.
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Becka
(@missbecka1980) reported
@EE What's wrong with your website, I can't login to view my bill?
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Nick Harvey 💙
(@nickharvey2242) reported
When is 5g coming to Burnley? You’ve even done the **** hole that is Blackburn before us! @EE
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James Davies
(@jamesdavies1993) reported
@EE Went into the Falmouth store today to cancel my Apple Watch contract, as I have a new watch. Store was empty, 3 colleagues sat on their phones, 1 hovering. I was told they couldn’t help me, I would have to ring 150. LITERALLY what is the point of your stores?