EE Outage in Sturry, Kent, England

@EE Yes it said contact EE customer service

@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

@EE hi, just upgraded to a 5G iPhone 12 and yet to see 5G network.. seem to be getting 3G & and barely 4G

Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!

OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

@EE If I cancel you charge me ?

@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

@EE App down again , I am getting sick and tired of this

@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

@EE sort signal problem out DE7 two bloody days now 😡

@EE morning, is there an issue with broadband in KT8 postal area? My router is normally always on but seems to be down this morning. Thank you

@Spluad @EE Cuz ee internet sucks ***

@Spluad @EE Cuz we internet sucks ***

@EE uk take a leaf out of @YouTube books. Great customer service, I'm also late today paying them for my continued premium service. Did they cut me off... No, let my videos run another day and shortly will get another month's payment. You @EE gonna make it my mission to cancel

@EE when choosing my broadband I never considered needing to land a plane! #broadband #Advertising

@EE There's no damage at all to the phone

@EE My flip broke after 5 months of used just shuts down when you fold it ok half, kind of defeats the point

.@EE is really out here taking a double payment, making me contact multiple times until it’s sorted, wait ages for it to be refunded, then having the audacity to now say my bill was never paid because it was refunded. 🙃

@EE how can we find why the signal in our area has gone so bad? Over the last week it’s gone from great to virtually no signal at all??