EE Outage Report in Sturry, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sturry, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sturry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sturry, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury, Faversham, Herne Bay and Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sturry, England
Latest outage, problems and issue reports in Sturry and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie-Ann 🦋
(@Kerrie_Ann_x) reported
@mouthwaite @EE I was with EE! As soon as I could upgrade I left! They are awful! I went to @tescomobile ! Been with them for over a year and i have never had a problem.
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Neil Putt
(@neil_putt) reported
@EE Please thank “Reece” in Belfast for helping retain me as a customer after what was shameful behaviour and poor service received. Credit to him for being such an asset. Thanks Reece.
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Mark Dimbleby
(@DimblebyMark) reported
@mouthwaite @EE Tamzin move to Tesco, never had an issue and my whole family have had mobiles with them for a number of years. Don’t accept Covid as an excuse for poor service as it isn’t and most people are back at work now in one form or another.. If not they should be!! (Unless isolating)
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FIONA B LINTON
(@FIONABLINTON1) reported
@mouthwaite @EE Whatever you do don’t go to 3 I was with them over 20 years during lockdown my contract on 2 devices came to an end they told me I couldn’t cancel so I cancelled the DD so they sent it to a debt collector put in a complaint but still got nowhere now with sky cheaper and better
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Ron GRAHAM
(@RonGRAH20712792) reported
@MeStressymummy @mouthwaite @EE I was with EE for 8 years and their Customer Service was complete **** lately and that was before covid
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ollie harris
(@abioliem) reported
from
Fleetwood, England
@mouthwaite @EE Never would I use EE again, they are the worse network I have ever been with. Go all the way with this, I think it’s worth it
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Jazz 123
(@Jazzito) reported
@mouthwaite @EE I totally agree I was with them for 19 yrs + when they were ‘orange’. They were S***t every week I got fault messages, my reception in my house was crap and I complained constantly about their customer service. I’ve finally left now. I got a good deal for my daughter tho. 😰😰
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Sinead Martin
(@SineadMartin9) reported
@EE I'm in the process of becoming a new broadband customer, I need to change my preferred contact number as EE said they will be contacting me within the next few days but I have exhausted all avenues trying to do so online and via phone. Some help please?
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Paula
(@Fosterchild17) reported
@mouthwaite @EE Terrible customer service, left them last summer, Skymobile couldn’t be more helpful, and a damn site cheaper! Hope you get sorted 📱
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victoria Fisher
(@viclilley122) reported
@mouthwaite @EE We had loads of problems with EE our contracts had come to an end & we wanted to go with a better provider but they wanted to charge us for leaving them in end we had to go to consumer affairs we now with Tesco mobile they well cheap & you get first class customer care