EE

EE Outage Report in Stonehaven, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Stonehaven come from postal codes AB39.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stonehaven, Aberdeenshire, Scotland 07/01/2025 07:20

July 01: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen and Stonehaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomAberdeen Total Blackout
United KingdomAberdeen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • mdelibeg Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland

    @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE I'm having problems with EE network. Aberdeen area.

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

  • markrs75 Marky Mark* (@markrs75) reported from Aberdeen, Scotland

    @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SevenCantonas Bill_🫵🏻 ToryScum (@SevenCantonas) reported

    @EE Hi I am unable to that. I was looking to online chat through the app but this isn’t available to me as a personal customer?

  • georgieejamess Georgie (@georgieejamess) reported

    @EE Hi our WiFi has gone down in W8 for the second time this week. The box is just flashing orange. Is this a problem in the area? We’ve had an open reach man come out and he couldn’t find anything wrong. We’ve tried texting 66033 but nothing comes up

  • Derek_Charnwood Derek Hollis (@Derek_Charnwood) reported

    @EE The second broadband outage in under twenty four hours in LE12. This is not good. Only recently switched to EE broadband too.

  • delgibbons Derek Gibbons (@delgibbons) reported

    @EE paying more and more all the time and your service is horrendous, getting worse all the time. No data at all between Waterloo and twickenham on the train. What’s the point?! Useless

  • k71vnh kevin harding (@k71vnh) reported

    @EE Tried that and service was poor, I have Zero WiFi in my garden (which i had with BT equipment) I can see all my neighbours WiFi signals but not my own despite having extenders at cost to you ! His answer its only for in the house !!!!! 🤬🤬🤬

  • GE0FFGOODWIN Geoff Goodwin (@GE0FFGOODWIN) reported

    Just upgraded my deal with @ee. Part of that was a Honor X8a tablet. Set up done, including copying the stuff off my iPhone. Can't find any of it on the tablet. I've accessed @ee "Help", waded through 20 pages of problems and found nothing relevant. Waste of space!

  • egyptgodhor 𓅃𓀭 hor (@egyptgodhor) reported

    @ee GET ME BETTER SIGNAL! NOW OR ITS BACK TO ANUBIS IM SENDING YOU BACK TO ANUBIS UNTIL I CAN MAKE A PHONE CALL!!!!!

  • gho3t_lord GHO3T_lord writes horror (@gho3t_lord) reported

    Hey @EE ANY UPDATE ON THE INTERNET ISSUES I need access to my mac for my job, so any updates at all please?

  • Investment4Adam Adam (@Investment4Adam) reported

    @reb40 @EE Having the same problem with @EE at the moment. Even had a reply acknowledging my complaint but then they have done nothing again. Had multiple mobiles with them as well as broadband for years but just proof loyalty counts for nothing with some companies

  • trevoramorris TM (@trevoramorris) reported

    @reb40 @EE I think the general approach is the customer is a nuisance who interferes in the running of our business