EE Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Aberdeen and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Total Blackout | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Banchory |
Phone | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Duncan Rothney
(@mowgli1977z) reported
from
Aberdeen, Scotland
@littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Bruce
(@ThisIsBrucifer) reported
from
Aberdeen, Scotland
@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Taylor Rodriguez
(@tayrodriguezxx) reported
from
Aberdeen, Scotland
Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tammy Watts
(@TammyWatts2) reported
@EE one again you DM them and yet again no response! I have never known a company like it in my life. Such awful customer service!
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Cameron Paul
(@YogiewithanE) reported
@EE my broadband has been painfully slow for the last week or so.. just done a speed test getting hardly 2mbps download and upload.. I’m on a fibre plus plan!
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TUCO
(@TucovBlondie) reported
@EE bloody useless mobile provider that you are. I’ve been trying to get in touch all day as your full works plan has failed to work!! But no response from a complaint or several telephone call attempts. Avoid EE at all costs...
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Neil A Heywood
(@SirNeilH) reported
@BT replies with: Sorry but you pay @EE & so their problem. NO! #BT You own #EE so you are the parent company & that makes you responsible. A bit like, parents are responsible for their misbehaving children. I think they just don't care. 😭😭😭😭😭😭😭😭😭
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Mitch
(@_MM1965_) reported
@EE Would you like to try and explain how , to upgrade my phone and extend my contract .... It would cost me £2 a month more than if I were to do it as a new customer ? Where's the reward for loyalty ?
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Aimee
(@_Aimee_Doll_) reported
@EE I’m an existing customer. My contract ends on the 25/01/21 so we would like to switch to a pay monthly sim please. Thanks
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chris linney
(@chrislinney) reported
@EE I was advised I could buy take out an esim for my watch . It won't work so I have requested a cancellation and now you refuse to do this . Even tho the staff on the phone did it all and said it's fine no problem . Shocking . I have 5 lines with you I'm moving asap
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Marson
(@Magic_Marson) reported
@JaneyGodley @EE After being told by five different customer service reps from EE that my new device will arrive 'tomorrow'. Now I receive a text to say it will not arrive until the 10th. Seems that poor customer service can be quickly brushed up by claiming the pandemic is affect delivery. Poor.
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Jemma Dolan
(@jemma_dolan) reported
Complaints that households in the #Roslea area have been without @EE coverage since around #ChristmasEve & now without @btbusinesscare signal since this afternoon! Not good enough, especially when people are #WFH. I have reported both - people need back online ASAP! 📱💻
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Laurence Hardy
(@LjsHardy) reported
Hearing much about the issue for many disadvantaged families of affording data to keep they’re kids connected. I pay a premium for LOTS of data on my phone I’m not using. Wish there was a way for me to “donate” a chunk of my allowance. Sure we can figure this out @ee?