EE Outage Report in Shepherdswell, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent EE outage reports came from the following cities: Folkestone, Broadstairs, Deal, Dover, Ramsgate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Wi-fi | |
| Broadstairs |
Internet | |
| Deal |
Internet | |
| Dover |
Phone | |
| Ramsgate |
Internet | |
| Canterbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Political Chatter
(@timeforchatter) reported
from
Ringwould, England
@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Powers🇬🇧 🇺🇲🏴
(@ItsJamesPowers) reported
@EE Which department do I need to speak to? My BT Sports Big screen isn't working, im been charged for a service that I am not receiving. 😭
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beth chudley
(@bethchudley) reported
@wiseboy901 @EE I know, it's literally awful 😒 so fed up of having to ring every month to be refunded and being told there's apparently no issue in the area!
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Rhi
(@Rhianno89821097) reported
@EE So disappointed, i have been a loyal customer for years, but you can’t seem to offer me an upgrade that doesn’t mean me paying a stupid amount of money!
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Guy
(@Guy13223618) reported
@EE hi need some help with my iPhone 13 can someone reply to my DM please. Thank you #
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ScReWlOoSe 🤪
(@ConorTheBrit) reported
Hey @EE who do I complain to about having no mobile coverage at home? Your website says this area is covered but no matter where I am I dont have a signal.
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christopher ingle
(@cjingle1990) reported
@Mark29071823 @EE I’m not avoiding ee I have never had an issue with them and every time I order a new handset it’s always been delivered the next day
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Chris Witham
(@cehwitham) reported
@EE regularly seeing poor broadband speeds at home recently. Often measured in kbps not mbps. Do you have issues in GL14?
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Frank Martin
(@FrankMartinprom) reported
@EE Hi I live in PR3 postcode and for the last 24 hours we have had no 4G coverage which is normally excellent?? Is there a problem in the area please advise?? Thanks
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Anne Alnwick
(@Anne_Alnwick) reported
@EE both my phones keep getting messages saying no mobile data service, temporarily turned off by your provider for SIM2? Please explain
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Joe_Halliday_UK
(@Joe_Halliday_UK) reported
@virginmedia Yes, they are unable to help, the team said they would call back, no call back has been made..... it is now day 13 and we are paying for a phone that has not been delivered by @YodelOnline and should have been replaced by now from Virgin media. Wish I stuck with @EE.