EE outages and service status in Shepherdswell, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Folkestone, Canterbury, Dover, and Deal.

City	Problem Type	Report Time
Folkestone	Wi-fi	5 days ago
Folkestone	Wi-fi	14 days ago
Folkestone	Wi-fi	27 days ago
Canterbury	Wi-fi	1 month ago
Dover	Phone	1 month ago
Folkestone	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 8 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 12 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Dominic moore (@DomJMoore) reported 15 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  amberlambsss 🥸 (@AmberVellacott) reported 18 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Calum Mendham (@CalumMendham) reported 18 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 22 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Smutchings (@Smutchings) reported 29 minutes ago from Deal, England

  @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

• 
  Clare ter Horst (@clareterhorst) reported 29 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 35 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 38 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 38 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

• 
  Ginger Bennett (@GingerZedhead) reported 41 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 47 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Political Chatter (@timeforchatter) reported 48 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 48 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 52 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 54 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  鬼萃香 OniSuika (@OniSuika) reported 4 minutes ago

  Hey @EE just thought I'd let you know that the internet you tried to gaslight me about being repaired on the 16th after gaslighting me about how it was working normally since the 4th that you now claim might be fixed for real on the 27th went down four times today.

• 
  Tom (@tomavfc24) reported 6 minutes ago

  @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so

• 
  Rodrigo Sanchez (@rsanchezpizani) reported 8 minutes ago

  @EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service

• 
  Alan Aldridge (@afaldridge) reported 12 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Kirst ❤ (@kirst087) reported 14 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  Abdullah lodhi (@alodh15) reported 15 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  Kev (@vpharm) reported 19 minutes ago

  @EE im not a customer & dont feel comfortable giving my surname & date of birth. Especially as EE was fined for data breach & by ofcom millions of pounds. I will give person who claims to live at my address their account number, my address as they claim to live here & my phone #

• 
  Curtis Evans (@bladestylez02) reported 21 minutes ago

  @Celtix14 @EE same problem here dom

• 
  niknaknut🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇮🇱 (@Niknaknut) reported 21 minutes ago

  @DerekAllan61 @EE I’m with LEBARA,never had a problem.

• 
  Erika (@ErikaDucker) reported 21 minutes ago

  @EE between store snd your repair centre there has been damaged caused to my phone yet all denying it and saying ive caused the damage yet it wasnt logged when booked in!! Won't let me complain! COVER UP!!!