EE Outage Report in Shepherdswell, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (38%)
-
Phone (26%)
-
Total Blackout (22%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent EE outage reports came from the following cities: Dover, Ramsgate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dover |
Phone | |
| Ramsgate |
Internet | |
| Dover |
Wi-fi | |
| Canterbury |
Total Blackout | |
| Dover |
Wi-fi | |
| Ramsgate |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
-
Neil 🇺🇦🇺🇦🇺🇦
(@monkey1959neil) reported
from
Dover, England
See @EE is better today in the Dover area , yesterday was absolutely awful #noservice
-
Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
-
Political Chatter
(@timeforchatter) reported
from
Ringwould, England
@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
-
Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
-
amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
JJB
(@jjbaggaley) reported
@DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬
-
Jane Bransby 💙
(@JaneBransby) reported
@EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?
-
Manya Blanca
(@ManyaBlanca) reported
@EE I joined 15 days ago. Have had service for 5 at best. I'm leaving your fraudulent operation. I don't do gas lighters as well as you turning off the service in its entirety with no warning or alternative. no thank you. I'm done with mediocre trying to tell me it's great
-
Jane Bransby 💙
(@JaneBransby) reported
@EE We have had an area outage for three days. Your app says it will be fixed two days ago. I can’t get to speak to a person. What is going on?
-
Manya Blanca
(@ManyaBlanca) reported
@EE is there some reason that your service is down in the Clapham area again? Third outage in as many days and weeks. You'd turned off the 4g mast and have let the 5g mast become totally overloaded trying to compensate. Some customer service staff are honest! Fraudsters
-
Des Tidbury
(@DesTidbury) reported
@EE Has anyone else experienced dreadful 😬 customer service from EE? Since I’ve been with them nothing but trouble, especially with TV package. It’s now the 4th month in a row that they have got my bill wrong. Despite numerous phone calls they still haven’t got it right! Help!!
-
Ashley.
(@GersGirl20) reported
@EE I just noticed an email saying they doing work near my area but frustrating as said could be down for 9 hours
-
Tim Stillman ⭐️⭐️
(@Stillmanator) reported
@EE hi there, I am in Kent and have been without internet for a few hours now, the diagnostic bot says there is an area issue but I can’t find any information about this area issue. Is it with EE or the Kent area generally? Any indication as to when it might be fixed? Thanks.
-
Craig James Duffy
(@CraigJDuffy) reported
@EE Hey, I can’t really be bothered sitting on the phone for your network issue that you are already aware of…
-
SxD11
(@sxd_11) reported
@EE @ee ive just spoken with your complaints team they are horrendous and have no abilty to find a solution. Just lies, misinformation. Would have recieved more empathy and consideration from an AI bot. I'll be contacting the ombudsman