EE outages and service status in Shepherdswell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Shepherdswell, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Aug 28, 3:21 PM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepherdswell, England
The most recent EE outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Phone | 3 days ago |
|
Folkestone
|
Wi-fi | 1 month ago |
|
Folkestone
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Clare ter Horst (@clareterhorst) reported from Folkestone, EnglandMy 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandAnother update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandDue to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Political Chatter (@timeforchatter) reported from Ringwould, England@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, EnglandSee @EE is better today in the Dover area , yesterday was absolutely awful #noservice
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Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Calum Mendham (@CalumMendham) reported from Dover, England@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE If I cancel you charge me ?
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Ginger Bennett (@GingerZedhead) reported from Chestfield, EnglandWow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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micka9990 (@Michael66108716) reported@EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks
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Victoria Chamberlain (@LtlVlgCakery) reported@EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.
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beth (@loisgriff_) reported@charmed_og @EE To be fair I don’t have a lot of problems with them except service problems
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Diana (@Diabijoux) reported@EE I do really need your help my husband had a cardiac arrest while on holiday in spain Valencia area and the phone is with my husband contract. Can you please help me with more roaming to deal with our insurance and call the flight company. Please 🙏.
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David Physick (@Fizzinnf) reportedWhen is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.
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VinZin (@_vzinni) reported@EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.
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Matt (@MattHone06) reported@EE really fed up now of of paying a lot of money for a phone, when I only ever had 2 bars or signal or less? I need this to improve massively? Been a customer for easily 20 years and I’m seriously considering changing providers.
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Graham Phillips (@dagenhamboy) reported@paulmatt86 @EE Because the UK is so so broken and has been since they removed the Huawei stuff years ago and never got replaced with anything as good as that . But the likes of EE still ripping the customers by charging us more but get less…
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eleanor binns (@franbinns) reportedEE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed
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Barney & Chris (@AmbroseBarnaby) reported@EE If I do the upgrade in person I assume this won’t be an issue and the device will be delivered to the store. I can do this if needs be