EE Outage Report in Shepherdswell, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent EE outage reports came from the following cities: Ramsgate, Canterbury, Folkestone and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Ramsgate |
Phone | |
| Ramsgate |
Total Blackout | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Canterbury |
Internet | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts
(@AlanRob68902430) reported
@EE Been sat waiting for a call back over a complaint but 8 days and still no call, I spoke to someone yesterday who assured me ide get cal' today but nothing, my contract almost at end if I don't get call today I'm giving 30 days notice
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Faizan Jahangir
(@joinfaizanj) reported
@EE is there some issue with Internet tonight ?
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Dave green
(@74greend) reported
@KarenFried73532 @O2 I wouldn’t bother the customer service is absolutely awful and are not interested in helping O2 extremely poor all round I’m taking my complaint higher and is suggest you do the same can’t wait to move to @EE better customer service
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Alan Roberts
(@AlanRob68902430) reported
@EE IT won't let me post transcript of your customer service chat so I've private messaged you it, now heres me thinking virgin media where bad, who do I need to speak to to terminate my contract with EE
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James G
(@jgoodliffe_) reported
@EE Except when you try that on your mobile phone it sends you into a loop between the EE app and Safari. Impossible to reach that page after the login prompt. Do you guys try to follow these steps you advise customers?
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Jack
(@_Jack323) reported
@EE Just wondering am i able to connect a network switch via ethernet in between the open reach box and ee router? Open reach box —-> Network switch —-> EE Router —-> Other Router *ethernet cable connecting switch to EE router and other router
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James G
(@jgoodliffe_) reported
Why is it @ee make it so hard to report a signal fault outside of your home postcode? Funnily enough it's a mobile phone and I don't use it at home all the time. They have become absolutely shocking!!
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steven smith
(@stevesmith1961) reported
@EE this company has become extremely crooked and never allow them to talk you into switching to EE broadband . They feed you bullshit just to get you anchored to a contract
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Laura Taylor
(@LauraTaylor937) reported
@EE Thank you. This will be my next call. I have yet another engineer visit booked so now waiting to see if a. they turn up and b. if the job has been booked correctly Also on a separate note would you charge a customer to get something put right that was an installation error?
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Alan Roberts
(@AlanRob68902430) reported
anyone else notice you can't tag @EE ANYMOR and the inbox is auto response @02 new customer coming your way