EE outages and service status in Shepherdswell, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Canterbury, and Ramsgate.

City	Problem Type	Report Time
Canterbury	Internet	2 days ago
Ramsgate	Phone	17 days ago
Ramsgate	Total Blackout	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 9 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 13 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Calum Mendham (@CalumMendham) reported 16 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 18 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  Smutchings (@Smutchings) reported 19 minutes ago from Deal, England

  @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 21 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 30 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 32 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 34 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Political Chatter (@timeforchatter) reported 35 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 47 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

• 
  Dominic moore (@DomJMoore) reported 49 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 50 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 52 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 52 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 53 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 54 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 56 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 59 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polemic Paine (@PolemicTMM) reported 2 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Martinkellyandfamily (@martinc2012) reported 4 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 6 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

• 
  Gordon Johnstone (@seniorsteward) reported 6 minutes ago

  @EE just had a text as a bt broadband customer with a sim offer. However how do I get two sims one for my wife. And is it the same cost. We want to switch

• 
  Stephen Maddock (@stephenm68) reported 6 minutes ago

  @EE Yep. Done that. Spoke to someone. Absolutely useless. You can’t deal with the people who deal with email complaints IN THE SAME COMPANY because it’s a different team. Never mind I’ll make sure I recommend a different provider next time his or my contracts are up.

• 
  Lincs Pilot 🔰 (@LincsPilot) reported 8 minutes ago

  @EE is it standard practice for your staff to laugh at customers when they complain and refuse to answer perfectly reasonable questions? I’d just like to clarify before I send an invoice and issue legal proceedings if it isn’t paid.

• 
  S Esq (@__sine_nomine) reported 11 minutes ago

  @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

• 
  Ethan (@ethanms10) reported 13 minutes ago

  @EE are you having signal issues, my calls keep dropping

• 
  James (@palmerzan587) reported 16 minutes ago

  @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

• 
  JoJo (@yoyo__jojo) reported 16 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data