EE outages and service status in Shepherdswell, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Canterbury, Dover, Folkestone, and Deal.

City	Problem Type	Report Time
Canterbury	Wi-fi	9 days ago
Dover	Phone	14 days ago
Folkestone	Wi-fi	15 days ago
Deal	Wi-fi	22 days ago

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 1 second ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 3 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 9 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  amberlambsss 🥸 (@AmberVellacott) reported 11 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 13 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 20 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

• 
  Political Chatter (@timeforchatter) reported 21 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Neil (@monkey1959neil) reported 23 minutes ago from Whitfield, England

  @EE Yes it said contact EE customer service

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 30 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Ginger Bennett (@GingerZedhead) reported 30 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 32 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 32 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 37 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 37 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Calum Mendham (@CalumMendham) reported 38 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 41 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Richard Torble (@richardtorble) reported 42 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 48 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 58 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Clare ter Horst (@clareterhorst) reported 59 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Margaret Newbery (@mege09) reported 7 minutes ago

  @EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!

• 
  Pete Searle (@PeterSe38295412) reported 8 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Lisa Whittaker (@MrsWhitt7) reported 12 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Photo man (@ach59) reported 13 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Chris Page (@chrispnewrdm71) reported 13 minutes ago

  @EE Why is Tesco so much better ? It’s embarrassing how my wife has to pay for parking because I can’t get a signal .

• 
  Natalie Marchant (@taliena) reported 14 minutes ago

  @janettocornetto @EE There is no roaming in Austria. Same SOS signal here

• 
  Keith Brown (@KeithBr89743464) reported 15 minutes ago

  @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data

• 
  Richard Baker (@BakeronBusiness) reported 18 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  John Paul Gonzalez (@JanusPaulusG) reported 19 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  superposh (@pboromikky) reported 21 minutes ago

  @EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service