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EE outages and service status in Shepherdswell, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Shepherdswell, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Folkestone.

CityProblem TypeReport Time
Folkestone Phone 12 days ago
Folkestone Wi-fi 2 months ago
Folkestone Wi-fi 2 months ago

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • clareterhorst
    Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • monkey1959neil
    Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, England

    See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • AmberVellacott
    amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • CalumMendham
    Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

  • monkey1959neil
    Neil (@monkey1959neil) reported from Whitfield, England

    @EE Yes it said contact EE customer service

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • timeforchatter
    Political Chatter (@timeforchatter) reported from Ringwould, England

    @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

  • lucypoliticat
    Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE can I have some help

  • Oradaman
    Jackson Eagleson (@Oradaman) reported

    @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

  • RomeoXrayBravo
    1618cc™/3 (@RomeoXrayBravo) reported

    @BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.

  • AP196779
    Aldo (@AP196779) reported

    @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

  • L1ND4K
    Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported

    @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

  • chris_rosser
    Chris Rosser (@chris_rosser) reported

    @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

  • rebelrouser29
    terry 🖤 (@rebelrouser29) reported

    @EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.