EE Outage Report in Shepherdswell, Kent, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Ramsgate, and Canterbury.

City	Problem Type	Report Time
Ramsgate	Phone	10 days ago
Ramsgate	Total Blackout	19 days ago
Canterbury	Phone	24 days ago
Canterbury	Phone	1 month ago
Canterbury	Internet	1 month ago
Canterbury	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 3 minutes ago from Whitfield, England

  @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 4 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 12 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 15 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Dominic moore (@DomJMoore) reported 19 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 19 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 19 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 19 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 26 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 29 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 32 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 38 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 40 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Ginger Bennett (@GingerZedhead) reported 44 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Calum Mendham (@CalumMendham) reported 44 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Clare ter Horst (@clareterhorst) reported 47 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Richard Torble (@richardtorble) reported 49 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 49 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 60 minutes ago from Whitfield, England

  @EE If I cancel you charge me ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leagh (@weebluenose1872) reported 4 minutes ago

  @EE anybody able to give me an update on the lack of signal in my area? Somebody was to get back to me on 23rd but not heard anything.....had none or very little signal since 15th Dec!

• 
  Holly Jevons (@HollyJ_xxx) reported 6 minutes ago

  @EE Hello, I resolved a complaint in the last month and asked to receive the compensation through a cheque in the post, but I haven't received anything yet. Is this something which could be chased up please.

• 
  Stephen Kemp (@1964boy) reported 6 minutes ago

  @EE having problems using your service in Portugal? Can you advise if this is a known problem please?

• 
  DH (@TheLordJalapeno) reported 9 minutes ago

  @gfaz81 @RugbyLeagueLisa @EE Watching a film in 720p resolution takes up about 0.9gb an hour as a rough guide

• 
  James Cook (@JamesScottCook) reported 9 minutes ago

  @EE Merry Xmas! I’m having a super hard time trying to add credit online to a 4GEE wifi mini device - I keep getting told to complete a captcha that isn’t there… I called but couldn’t get through to anyone, please help!

• 
  Izzy (@_Izzers) reported 11 minutes ago

  @EE i was specifically told my sim would work in the US and now I’m in the US it’s not working and I need help to resolve this now please

• 
  Stephen Allen (@SteveAllen_) reported 11 minutes ago from Ferndown, England

  @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

• 
  Jazz1011 (@yt_jazz1011) reported 11 minutes ago

  @blazinfuriez @xboxuk @EE I don’t mean a vr headset where you use your phone but a legit vr headset like the oculus quest 2 with brand new vr games that can help expand Microsoft into a new generation of gaming.

• 
  Izzy (@_Izzers) reported 11 minutes ago

  @EE Is anyone available to help? I’m abroad in the US and was told I could use my sim for roaming and it isn’t working

• 
  Das (@dasridd) reported 12 minutes ago

  @EE why is it if I cancel an out of date contract and get a new contract it is cheaper than if I just upgrade the old contract . - could someone explain