EE Outage Report in Shepherdswell, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent EE outage reports came from the following cities: Deal, Dover, Ramsgate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Calum Mendham
(@CalumMendham) reported
from
Dover, England
@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
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craig fairhurst
(@craigfairhurst3) reported
@EE can you tell me why your shop in Kirkcaldy thought it was acceptable to sell a2 year contract to a 80 year old? Did go in and cancel it now he is getting letters for payment and threatened with debt collector
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Melissa Stevens
(@MelissaKs87) reported
@EE Hey the PAC code I’ve been sent to transfer my old number to you guys isn’t working, tried to do it loads online to avoid the long call waiting times but it’s just not working. Any other way I can do it so I don’t have to be on hold for 30 plus mins? Thanks x
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Liam Atk
(@l33t_gaymer) reported
@EE more than 3 times this week your service has gone down when I’m working. Now it’s going down when I game. Losing my patience here.
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Molly's Bar Brewing Co.
(@MollyBrewing) reported
@EE It's just a very poor signal in Middleton, Lancashire! I've reported it loads of times, but nothing ever happen, all I get is a text saying its taking longer than expected to resolve! The reply I've been getting over the past year every time I complain
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The Outlaw Chelsea Ray.
(@ChelseaBronco) reported
@greenaway56 @EE Happened to me 4 years ago. Their customer service stinks. Never been back, never will.
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Carl
(@officialnucky) reported
from
Boston, England
20 MINUTES on hold to @EE and the ******* idiot on the phone hung up on me 🤬 Thought your call centres were all UK based?
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Chille - Has one plate
(@MGR_Chille) reported
@deadheaddraven @EE But then they contacted me months later saying the cancellation never went through
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Just Plain Old Stu
(@darkageis) reported
@deadheaddraven @EE I'd dare say this one might have already been in the pipeline before you spoke to them but any after this is just stupid.
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Sandeep
(@tcsandeep) reported
Terrible @EE still 3G speeds in Stockbridge Edinburgh while people with @VodafoneUK getting 5G next to me. Why?
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE I rang your 150 number and they said that they have filled out a form for your IT department so they will be able to fix the problem of bringing my account details up on the screen. This should be done by Thursday 13th October. It is farcical!!!!