EE outages and service status in Shepherdswell, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Canterbury, Dover, Folkestone, Deal, and Ramsgate.

City	Problem Type	Report Time
Canterbury	Wi-fi	3 days ago
Dover	Phone	8 days ago
Folkestone	Wi-fi	9 days ago
Deal	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 2 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Dominic moore (@DomJMoore) reported 3 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 4 minutes ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 4 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 5 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported 8 minutes ago from Dover, England

  See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

• 
  Political Chatter (@timeforchatter) reported 8 minutes ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 13 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Ginger Bennett (@GingerZedhead) reported 19 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 25 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Richard Torble (@richardtorble) reported 27 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 30 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 32 minutes ago from Whitfield, England

  @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

• 
  Calum Mendham (@CalumMendham) reported 34 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 39 minutes ago from Whitfield, England

  Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

• 
  amberlambsss 🥸 (@AmberVellacott) reported 48 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 52 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Clare ter Horst (@clareterhorst) reported 54 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 55 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 57 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Paul Gonzalez (@JanusPaulusG) reported 9 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  Beney (@BeneyHewson) reported 10 minutes ago

  @EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)

• 
  Jamie (@Jamie__Gray1) reported 11 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Chris Milbank (@ChrisMilbank) reported 12 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Tom Andrews (@elondonlad) reported 13 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Patty (@ale2883) reported 15 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 17 minutes ago

  @EE I seriously want to make a complaint about your complaints team but life is too short.

• 
  Matt Bennett (@MattBennett93) reported 20 minutes ago

  @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼

• 
  01100001 (@mr01100001) reported 24 minutes ago

  @EE IN KRAKOW, FIX THIS PLEASE

• 
  Margaret Newbery (@mege09) reported 25 minutes ago

  @EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!