EE outages and service status in Shepherdswell, England

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Folkestone, Canterbury, Dover, and Deal.

City	Problem Type	Report Time
Folkestone	Wi-fi	5 days ago
Folkestone	Wi-fi	18 days ago
Canterbury	Wi-fi	27 days ago
Dover	Phone	1 month ago
Folkestone	Wi-fi	1 month ago
Deal	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

• 
  Political Chatter (@timeforchatter) reported 18 seconds ago from Ringwould, England

  @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 21 seconds ago from Whitfield, England

  @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 3 minutes ago from Whitfield, England

  @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

• 
  Richard Torble (@richardtorble) reported 10 minutes ago from Chestfield, England

  @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 13 minutes ago from Whitfield, England

  @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 16 minutes ago from Whitfield, England

  @EE App down again , I am getting sick and tired of this

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 19 minutes ago from Whitfield, England

  @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 21 minutes ago from Whitfield, England

  @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 25 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 27 minutes ago from Whitfield, England

  OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

• 
  Dominic moore (@DomJMoore) reported 29 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 31 minutes ago from Whitfield, England

  @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

• 
  Ginger Bennett (@GingerZedhead) reported 37 minutes ago from Chestfield, England

  Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 40 minutes ago from Whitfield, England

  Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 42 minutes ago from Whitfield, England

  @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

• 
  Clare ter Horst (@clareterhorst) reported 42 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 50 minutes ago from Whitfield, England

  @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

• 
  Ryan Kirkaldie (@PheonixLIGHT1) reported 55 minutes ago from Deal, England

  @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

• 
  Calum Mendham (@CalumMendham) reported 56 minutes ago from Dover, England

  @mills_jess @EE I second this. I get 0 signal in Hawkinge

• 
  Neil #StayHomeSaveLifes (@monkey1959neil) reported 57 minutes ago from Whitfield, England

  Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 5 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  Kev (@vpharm) reported 6 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  Barney T (@barrytardy) reported 12 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  … (@NLDN_) reported 13 minutes ago

  @EE is the worst network on this earth and when my contract is up in September I’m leaving! £80 a month for a iPhone 15 pro max & the network IS ****!!!!

• 
  sunil bedi (@colnbrook1) reported 13 minutes ago

  @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

• 
  OMG Beardd (@OMGBeardd) reported 15 minutes ago

  @becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.

• 
  Gary (@GaryGaryweir11) reported 15 minutes ago

  I have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 17 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

• 
  mrparker666 (@mrparker666) reported 18 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  Rootezroo (@Root_Ezroo1) reported 20 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS