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EE outages and service status in Shepherdswell, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Shepherdswell, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Canterbury, and Ramsgate.

CityProblem TypeReport Time
Canterbury Internet 9 days ago
Ramsgate Phone 24 days ago
Ramsgate Total Blackout 1 month ago

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • CalumMendham
    Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • PheonixLIGHT1
    Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • AmberVellacott
    amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice

  • lucypoliticat
    Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • monkey1959neil
    Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, England

    See @EE is better today in the Dover area , yesterday was absolutely awful #noservice

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE App down again , I am getting sick and tired of this

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • monkey1959neil
    Neil (@monkey1959neil) reported from Whitfield, England

    @EE Yes it said contact EE customer service

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • timeforchatter
    Political Chatter (@timeforchatter) reported from Ringwould, England

    @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LasallianSean
    AnnunciationSean (@LasallianSean) reported

    What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

  • slomoassassin
    mo (@slomoassassin) reported

    @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

  • Dog_Toffee
    Dog_Toffee (@Dog_Toffee) reported

    @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed

  • SkyAtNight0000
    Colin Bassett (@SkyAtNight0000) reported

    @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

  • PonsAeliusKid
    David Robinson (@PonsAeliusKid) reported

    @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

  • PonsAeliusKid
    David Robinson (@PonsAeliusKid) reported

    @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

  • wendmyway
    Wend (@wendmyway) reported

    @EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?

  • yoyo__jojo
    JoJo (@yoyo__jojo) reported

    @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

  • PolemicTMM
    Polemic Paine (@PolemicTMM) reported

    This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.