EE Outage Report in Shepherdswell, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shepherdswell, Kent, England
The most recent EE outage reports came from the following cities: Folkestone, Dover, Canterbury, Ramsgate and Hythe.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
Phone | |
| Dover |
Internet | |
| Folkestone |
Internet | |
| Dover |
Wi-fi | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Smutchings
(@Smutchings) reported
from
Deal, England
@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Political Chatter
(@timeforchatter) reported
from
Ringwould, England
@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes it said contact EE customer service
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
OMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ace
(@acetrigger) reported
@EE so it’s now come to my order changing from 14 days - 21 days - 28 days to finally (ORDER NOW AND WE WILL DISPATCH AS SOON AS WE GET STOCK). I’m done just going to cancel my order for the IPhone 13 pro max 1 TERA and just get the 13 PRO 1 TERA. #nothappy #Apple #Nostock
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Ashley Jay
(@AjayDesigns) reported
@EE @harvey_nuttall Plz help
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Liana Lixandru 🏳️🌈🌬🎐🐉
(@nonfictionred) reported
@denkmit @EE Try resetting the network settings, hope that fixes it. Settings -> General -> Reset -> Reset Network Settings
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D Ripper™
(@fizzDripper) reported
@denkmit @EE Invalid sim indicates it’s an issue with the sim . No resetting of anything required
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Jessica
(@missjessmc1509) reported
@EE so my number ported out and I need to unlock my phone but cannot log in to my account or text - please advise. It was quoting a few before as was in contract but now out it should be free?? Please help!
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Sew Fairy Little
(@SewFairyLittle) reported
@EE what a disappointing service I’ve received from EE today after always recommending you I’ve now cancelled my one subscription and will cancel my daughters phone and my main number in December when it ends as well.
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Simon Patterson
(@denkmit) reported
Help - any mobile phone experts out there? My iPhone has just displayed an 'invalid SIM' error then seemingly deleted my @EE eSIM. Which obviously isn't ideal half way through a US road trip.
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Ashley Jay
(@AjayDesigns) reported
@EE DPD never came to my house and now have changed my parcel status to returning to EE. I tried calling and now they say I got to contact you guys??
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@EE Is it possible for you to advise if you use the same mobile mast as Vodaphone & O2 in my area? I have trouble with both networks, and now they are saying the mast is faulty so do you guys us the same one? I’m looking to transfer my service, thanks
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Jo Puzey
(@JoPuzey) reported
@EE shocking customer service! I agreed an upgrade deal with someone on the phone last Friday, now being told that’s not available and told I have to pay £230 upfront. I paid the early upgrade fee so as far as we were concerned the order has been processed. Online agent unhelpful