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EE outages and service status in Shepherdswell, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Shepherdswell, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepherdswell, England

The most recent EE outage reports came from the following cities: Folkestone.

CityProblem TypeReport Time
Folkestone Phone 16 days ago
Folkestone Wi-fi 2 months ago

Community Discussion

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EE Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE If I cancel you charge me ?

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers

  • Smutchings
    Smutchings (@Smutchings) reported from Deal, England

    @_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE

  • GingerZedhead
    Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • richardtorble
    Richard Torble (@richardtorble) reported from Chestfield, England

    @ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain

  • AmberVellacott
    amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • timeforchatter
    Political Chatter (@timeforchatter) reported from Ringwould, England

    @EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers

  • CalumMendham
    Calum Mendham (@CalumMendham) reported from Dover, England

    @mills_jess @EE I second this. I get 0 signal in Hawkinge

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • PheonixLIGHT1
    Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England

    @EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    Another update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout

  • monkey1959neil
    Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @absthfc @EE I can't log onto the @EE account at all , problem is I can't cancel as I am only 13 months into the contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_reed98
    sophie (@sophie_reed98) reported

    How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

  • Sarah_FireHorse
    S (@Sarah_FireHorse) reported

    @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

  • L1ND4K
    Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported

    @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

  • Elizabe91626828
    Elizabeth Gordon (@Elizabe91626828) reported

    @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

  • hunterredfieldd
    Hunter (@hunterredfieldd) reported

    @EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.

  • BobcatBenoir
    Bobby Benoir (@BobcatBenoir) reported

    ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

  • cliffc100
    cliff cook (@cliffc100) reported

    @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

  • j300hno
    Craig Johnson (@j300hno) reported

    Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

  • MEENAJUTLAS
    jess .ᐟ ⋆。°✩ (@MEENAJUTLAS) reported

    @TomMason111076 @EE had the same thing, still not working. had to pay via 150

  • sisterhaze
    Hay (@sisterhaze) reported

    @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?