EE outages and service status in Shepherdswell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Shepherdswell, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shepherdswell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepherdswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepherdswell, England
The most recent EE outage reports came from the following cities: Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
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Wi-fi | 1 month ago |
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Folkestone
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Wi-fi | 1 month ago |
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Folkestone
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Wi-fi | 2 months ago |
Community Discussion
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EE Issues Reports Near Shepherdswell, England
Latest outage, problems and issue reports in Shepherdswell and nearby locations:
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Smutchings (@Smutchings) reported from Deal, England@_biggerstaff If they do, they make no mention of this on the @EE website or help centre. I don’t see why they would charge for an eSIM transfer.
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE the company that when you speak to a senior customer relations manager there answer is we can't do anything about your issue , in not that words "tough" #Useless
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@absthfc @EE It's absolutely disgusting and when I spoke to a senior customer resolution manager at @EE her words were "we can't do anything about it " #EE
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Ryan Kirkaldie (@PheonixLIGHT1) reported from Deal, England@EE fed up of next to no signal at my house! I just wanted to ring to cancel a contract which is now a rolling months contract! Can't wait to move on from you!!
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Clare ter Horst (@clareterhorst) reported from Folkestone, EnglandMy 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Political Chatter (@timeforchatter) reported from Ringwould, England@EE I have uninstalled the app, reinstalled it, deleted the cache and it is still not working. What do I do?
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE App down again , I am getting sick and tired of this
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Richard Torble (@richardtorble) reported from Chestfield, England@ee. How is it that a major town like #Canterbury can have non existent cellphone signal. It’s been terrible for years!
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Calum Mendham (@CalumMendham) reported from Dover, England@mills_jess @EE I second this. I get 0 signal in Hawkinge
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandAnother update from @EE about my issue that has been going on for weeks , this is the most unsympathetic company ever #useless #iwantout
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amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, EnglandDay two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandOMG I can no access the @EE account , this is truly amazing , perhaps some kind of compensation for this terrible service would be nice
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, EnglandDue to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Ginger Bennett (@GingerZedhead) reported from Chestfield, EnglandWow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Dover, EnglandSee @EE is better today in the Dover area , yesterday was absolutely awful #noservice
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Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Gray (@Monetization26) reported@tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.
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Graham Phillips (@dagenhamboy) reported@paulmatt86 @EE Because the UK is so so broken and has been since they removed the Huawei stuff years ago and never got replaced with anything as good as that . But the likes of EE still ripping the customers by charging us more but get less…
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Raymond Dillon (@rayd_250592) reported@EE Status Checker says estimated fix Monday at 6.27PM. Surely that it won’t take that long?
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Greg (@Peter_Gregory_H) reported@EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.
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G E E T U P 💪🏼 (@dalli_72) reported@EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am
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Kelly Wallace Horne (@KWHPublishing) reported@EE Hi, there appears to be a network issue in the SG16 and SG17 postcode regions. Several of us in the region have no mobile phone or data reception. It’s impossible to report via 150 when you have no reception. The Report A Problem web page is down and tells us to phone! 🤯
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Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.
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Wendy Beech-Ward (@wendybeechward) reportedJust had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.
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VinZin (@_vzinni) reported@EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.
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Mr Gray (@Monetization26) reported@WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.