EE

EE Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes DL10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, North Yorkshire, England 12/17/2025 00:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent EE outage reports came from the following cities: Darlington and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomRichmond Internet
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • D4v3_d Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • KevinGreaves20 Kevin Greaves (@KevinGreaves20) reported from Barnard Castle, England

    @EE My network doesn't support MMS. Here is the WhatsApp screenshot.

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Glonk81 Glonk (@Glonk81) reported

    @EE why is my internet keep going off Ffs fix ur **** internet

  • Travelaaaar Travelling Account! (@Travelaaaar) reported

    @EE and the phones were in high demand (whatever that means)! I was in total shock and called EE customer services that said he was in the wrong but they cannot do anything as EE over the phone and EE in store have different policies… [Part 4]

  • loishyett Lois,Cat & GSD lover. #BBB#Sunakout 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@loishyett) reported

    Help @EE you have deleted my daughter’s account in error, now has no network to connect to cannot phone 150 how can she reactivate it. Tried phoning on my phone but lost the Will to live after hanging on for 60 minutes

  • iWantNotToWant Waffle (@iWantNotToWant) reported

    @EE do you support iPhone visual voicemail on your PAYG plans? Thanks x

  • DanielleReid02 Danielle Reid (@DanielleReid02) reported

    @EE Can you please help?

  • DirectTechYT Petar - DirectTech🇬🇧🇷🇸🇷🇺 (@DirectTechYT) reported

    @ChrisWilmshurst @O2 @EE Cant go wrong with EE, yeah it’s dear but ******* is it good. You get what you pay for. My mum,sister and mrs are on O2 and don’t get great signal either. Mums always complaining about it lately, shes in london as well.

  • dieselking69 Patrick James (@dieselking69) reported

    @EE It was very intermittent and slow. Connecting to free WiFi was fine but using data roaming and mobile data it would just come up no Internet. Will double check things today with it all on my account.

  • vvitchii (@vvitchii) reported

    @EE I'm on holiday and my phone isn't working , can't turn off spend cap online and have now been blocked from logging in Please help

  • JulieMel_SW Julie Melvin (@JulieMel_SW) reported

    @EE once again awful service. Chatting with Paul K for days to resolve an issue. He asked me when to arrange a call for follow up complaint...then no call! Still waiting 24 hours later! My complaint just gets longer and longer! Get me out of here #badservice #sortyourselvesout

  • paulweaver62 Paul Weaver (@paulweaver62) reported

    @bt_uk @EE I have been a customer of Ee for many many Years I have recently brought BT broadband and have had nothing but issues since October last year going to to January 2023 in that time I have been giving 50:00 credit from a lovely man cos of the many many issues I have had