EE

EE Outage Report in Richmond, North Yorkshire, England

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The latest reports from users having issues in Richmond come from postal codes DL10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, North Yorkshire, England 11/28/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent EE outage reports came from the following cities: Richmond and Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomRichmond Internet
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomCatterick Phone
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • D4v3_d Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • KevinGreaves20 Kevin Greaves (@KevinGreaves20) reported from Barnard Castle, England

    @EE My network doesn't support MMS. Here is the WhatsApp screenshot.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hiveykins Hive (@Hiveykins) reported

    @EE I have an important question... When I say EE, I say it as the 2 separate letters "E E" and I have never heard anybody say it differently, until I rang up the other day and the lady I spoke to said EE just as the letter "E", multiple times. Which is it!?

  • SharonHind Sharon Hind (@SharonHind) reported

    @EE 4G down in ML10 on mobile broadband and phones.. been on and off all morning.

  • gina__murphy Gina Lee (@gina__murphy) reported

    @EE care to explain why you sold my Mum a contract + said you could switch her no’s, the guy went awol, now it’s apparently complicated but you won’t cancel it for her even though it’s your error because there’s a charge and STILL no-one calls when they say they will to sort it??

  • bwhitehead347 Bev whitehead (@bwhitehead347) reported

    @LetDogsBeDogs @EE We’ve been having problems for weeks … sent 2 engineers out and still internet drops out - service is not fit for purpose will be cancelling my DD !!!

  • GraemeHalls Graeme Halls (@GraemeHalls) reported

    @EE My EE App on my iPhone won’t load soo i can’t gift data to other people on my account. Running iPhone 13 Pro, iOS 16.4.1 and v5.14.1 of the EE App. Tried the usual tricks (force closing App, restarting etc), but to no avail. Plenth of signal.

  • bwhitehead347 Bev whitehead (@bwhitehead347) reported

    @EE 2 engineers later and still internet keeps dropping out - shocking ! Charge enough yet not providing the service - not fit for purpose will be cancelling DD

  • BhatMalkah Malkah Bhat Yisrael (@BhatMalkah) reported

    @EE Good afternoon I've done that and also a factor reset. It's back on but it gets worst during the evening.

  • MariaPlumb73 Maria Plumb 🦋 💜 (@MariaPlumb73) reported

    @EE It would be amazing if your customer services team would answer me in chat. Transferred to upgrades and been ignored. But that's ok, as me and hubby will go join @ThreeUK who offer our phone of choice for a lot less.

  • DavidPede4 David Pede (@DavidPede4) reported

    @EE I even called and was charged for making an intentional call, all I got was the answering service. Probably time for me to change to a different provider after all these years. 😡

  • bwhitehead347 Bev whitehead (@bwhitehead347) reported

    @EE 2 engineers later & still internet keeps dipping out ! Poor service - will be cancelling !!!!