EE

EE Outage Report in Richmond, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, North Yorkshire, England 07/05/2025 13:40

July 05: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent EE outage reports came from the following cities: Darlington and Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomBarnard Castle Phone
United KingdomRichmond Total Blackout
United KingdomDarlington Internet
United KingdomDarlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tomcodling Tom Codling (@tomcodling) reported

    @EE WiFi called ng, so using my internet connection to make the call that I pay you money for to access your mobile network?

  • jjbaggaley JJB (@jjbaggaley) reported

    @DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE I joined 15 days ago. Have had service for 5 at best. I'm leaving your fraudulent operation. I don't do gas lighters as well as you turning off the service in its entirety with no warning or alternative. no thank you. I'm done with mediocre trying to tell me it's great

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE We have had an area outage for three days. Your app says it will be fixed two days ago. I can’t get to speak to a person. What is going on?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE is there some reason that your service is down in the Clapham area again? Third outage in as many days and weeks. You'd turned off the 4g mast and have let the 5g mast become totally overloaded trying to compensate. Some customer service staff are honest! Fraudsters

  • DesTidbury Des Tidbury (@DesTidbury) reported

    @EE Has anyone else experienced dreadful 😬 customer service from EE? Since I’ve been with them nothing but trouble, especially with TV package. It’s now the 4th month in a row that they have got my bill wrong. Despite numerous phone calls they still haven’t got it right! Help!!

  • GersGirl20 Ashley. (@GersGirl20) reported

    @EE I just noticed an email saying they doing work near my area but frustrating as said could be down for 9 hours

  • Stillmanator Tim Stillman ⭐️⭐️ (@Stillmanator) reported

    @EE hi there, I am in Kent and have been without internet for a few hours now, the diagnostic bot says there is an area issue but I can’t find any information about this area issue. Is it with EE or the Kent area generally? Any indication as to when it might be fixed? Thanks.

  • CraigJDuffy Craig James Duffy (@CraigJDuffy) reported

    @EE Hey, I can’t really be bothered sitting on the phone for your network issue that you are already aware of…