EE Outage Report in Richmond, North Yorkshire, England
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The latest reports from users having issues in Richmond come from postal codes DL10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent EE outage reports came from the following cities: Richmond and Barnard Castle.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Internet | |
| Darlington |
Phone | |
| Darlington |
Phone | |
| Darlington |
Phone | |
| Catterick |
Phone | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Dave
(@D4v3_d) reported
from
Middleton St. George, England
@EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Minnieatsea) reported
@KennethJMacLean @EE @BarraIsland I know of at least one public building where the fire alarm system isn't working properly due to the lack of signal. It's such a wide ranging issue because everything relies on a decent 4g signal.
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Suzy Horn
(@sk_horn) reported
@EE waited 25 minutes to get through to someone to help with my account and as soon as the line was picked up, it was put down! Wasted all that time to be hung up on! Absolutely fuming, disgusting service!
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James Hanratty
(@james_hanratty) reported
@EE can someone actually help without a 30 min wait to resolve a debt letter thats nothing to do with me
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Glasgow
(@GlasgowTweeter1) reported
@EE 4th time this week trying to get through to cancel, 4th time sitting for over 20 mins then getting cut off. App and text won’t let me get a pac as I’ve 2 months left and would need to pay to leave, but your service is that bad I’m happy to do that.
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#EndSars 🇳🇬
(@ArtemisEmpress) reported
@EE your new app is crap. Can’t view my broadband account and can’t gift data so what is the point of it??
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Eirian Jones
(@eirianjo) reported
@EE not everything can be resolved on your website, pity there is no one to answer customer calls!
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Sarah
(@Minnieatsea) reported
@KennethJMacLean @EE @BarraIsland But I think we're at the take this to the ombudsman or national press etc stage because there's very little that can be done from the customer services end by the sounds of things.
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Bob.. or is it?!?!
(@nolongerspecial) reported
@EE so you’ve updated the app and now I can’t gift data to my iPad like I’ve done for the last few years just fine? The who needs data box never populates the number to send it to. Why can’t you companies stop ruining things! Now I’m stuck. Thanks.
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Kim Turner
(@xkimbo82x) reported
@EE Apparently it is an ongoing issue with EE and android phones
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Jeremy Crawley
(@tractorboy1961) reported
@EE Pathetic!!! Paying for having no service , hours on the phone with false promises of credits and refunds ( aka lies). Waiting for a manager to call before I pass to Ombudsman. This company is the worst I have ever dealt with! #sortyouractoutEE