EE

EE Outage Report in Richmond, North Yorkshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, North Yorkshire, England 06/04/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent EE outage reports came from the following cities: Barnard Castle and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnard Castle Phone
United KingdomRichmond Total Blackout
United KingdomDarlington Internet
United KingdomDarlington Internet
United KingdomRichmond Phone
United KingdomRichmond Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyshawadi Tony Shaw (@tonyshawadi) reported

    Interesting conversation with @EE, phone doesn’t work at home so they want me to pay 75% of my contract to leave early. Been a happy and loyal customer for over 10 years with 5 phone contracts. Time to speak to other mobile providers @VodafoneUK @O2

  • isthatamyj Amy 🐥 (@isthatamyj) reported

    This is stupid. Been trying to set up a new IPhone for 3 hours and each time “data transfer cancelled” nope that’s not true. Getting really peed off now @EE @Apple

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • Nordfolcian @Nordfolcian@mastodonapp.uk (@Nordfolcian) reported

    Hello @Google @googleeurope @EE I read the chip in the Pixel 6 has a serious vulnerability in VoLTE & WiFi calling. We need the fix or similar that I believe was issued for the 7 Please tell us what your plans are to fix & when (Tonight/Saturday would be nice.)

  • alphadoorsolut1 alphadoorsolutions (@alphadoorsolut1) reported

    Even more disgusting customer service by @EE 5 months of issues with a new phone. Phone call today from another rep. @EE want to refer to ombudsman call cut off and now they have closed case. Start from the beginning again I guess. Appalling. 10 yr customer.

  • cons020398 WRaethony (@cons020398) reported

    I've just tried to log into my EE after numerous problems with them today and it says the login page doesn't exist... Wassup, @EE ?

  • liminalhackney David (@liminalhackney) reported

    Quite the something from @EE / @BTCare - after clicking to check prices getting a sales call as somehow you see consent by just going on your website to call and push. Makes me know I will never use you.

  • JustinHGillis Justin Gillis (@JustinHGillis) reported

    Dear @EE: You have worst customer service of ANY company I have ever dealt with. Web site broken for months, basic tasks impossible. Text messaging broken too. Spent 45 minutes in @EE shop the other day; told problem fixed; got home to find it not fixed. Just incredible.

  • JumaMhlanga tha Movement Noize Production (@JumaMhlanga) reported from Barton upon Irwell, England

    When you try to stay loyal to your mobile network @EE and they give **** like it’s Monday everyday. I hate Monday 🤬

  • IanDavies84 🅸🅰🅽 (@IanDavies84) reported

    Why is it @EE can get 5G in Wrexham but I struggle to do anything on 4G with @O2 absolutely shocking signal