EE Outage in Richmond, North Yorkshire, England

So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

@EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

@EE I can't access your app because you've updated it. I need data. Help?

@EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.