EE

EE Outage Report in Richmond, North Yorkshire, England

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The latest reports from users having issues in Richmond come from postal codes DL10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Richmond, North Yorkshire, England 12/11/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent EE outage reports came from the following cities: Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomRichmond Internet
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomCatterick Phone
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • D4v3_d Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • k_tbproductions kris (kTbproductions) (@k_tbproductions) reported from Hullavington, England

    @bleach_boy_vevo @EE It’s terrible service? All the other networks will give you ASAP! Makes you think BEST NETWORK HMMMM!!

  • PaulMorris29 QPR-Barney🇺🇦 (@PaulMorris29) reported

    @EE Mental disintegration is never a bad thing...might be time to show them just what the Ukrainian people have living with since February 24th...🇺🇦

  • liz08385246 liz (@liz08385246) reported

    @EE shocking company !! My dad has been a victim of fraud and no one will help sort it ! Just passed it off !!! Won’t speak with us … as can’t get through the checks ??? Well how we me t to when we don’t know the answers ! Shocking !!! Do not use this mobile company

  • AckroydKim Kimberley Ackroyd (@AckroydKim) reported

    @EE Hi no I didn’t yet thanks, got a little one so struggle for time that’s why I tried social media for help

  • ___Matthews___ Luke Matthews (@___Matthews___) reported

    @EE Hi, the issue did disappear after around 20 hours. However, after another flight yesterday the speakers are now not working again. Let me know how I get a replacement device please?

  • Gr77ntCOiley GTC (@Gr77ntCOiley) reported

    @DaveMGallagher @EE The call centre is now owned by BT. We have had a nightmare with them signed over to BT wifi for them only to merge a week later. Gone to cancel with EE and they keep sending us bills. Whilst also sending us Bt bills.

  • RedEagleTeto Red Eagle Teto (@RedEagleTeto) reported

    @EE Hello, our EE bright box broadband has gone down at 2:40pm yesterday and it's still down now. We're in the Wednesfield region of Wolverhampton. And i'd like soke help on knowing what is happening.

  • Beechcrow Beechcroft Wildlife (@Beechcrow) reported

    @EE I am having problems with my EE mobile WiFi box. It turns on ( all 4 lights showing) but then does not go through the sequence of going off and on again. This started Saturday and still not corrected. I did have data on this device so that not the reason.

  • Herbiefella Lundy (@Herbiefella) reported

    @EE Hi any chance of an update regarding coverage in SA73 area. Work done here AGAIN recently. No signal whatsoever, trying to set up a new iPhone with Sim/eSim but zero coverage at the moment.

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @LivWojniak @EE They give users a lot of runaround on issues like this, you can message “incsunlocks” on instagram to get it unlocked, they helped me out with mine