EE Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent EE outage reports came from the following cities: Darlington, Catterick and Middleton St. George.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mark Thornton (@big__dave_) reported from Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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DelienaEU (@RosieBrent) reported from Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Josh Palin (@Palin1993) reported from Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Tom Fahy (@TomFahyNo1) reported from Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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toby hodkinson (@whoabetty84) reported from Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Mick Jones (@mick_jones75) reported from Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Chris (@CJXXXXW) reported from Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Bob Simpson (@bsimopaz) reported from Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Jamie Collis (@JamieMCollis) reported from Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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toby hodkinson (@whoabetty84) reported from Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mick Jones (@mick_jones75) reported from Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Dave (@davedome) reported from Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Dave (@davedome) reported from Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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les langley (@leslangley) reported from Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Tori Gill (@Tweeter_Tori) reported from Darlington, England
@EBrook33 @EE It’s crap!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Logan (@peeetweet) reported
@EE looking for some help. I'm interested in the offer on your home page which allows upgrade for free when trading in Samsung in any condition. I have some questions, can you help? My contract officially ends in July
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PUTⒶ FEMINISTA (@behemothsfork) reported
@wobblybee @adacable @EE years ago I worked briefly at the customer serv call centre for one of the Ls mentioned and we regularly got calls from angry people who got confused between the concepts "cheap international calls" and "cheap roaming rates"
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Gamerdad (@gamerdad1981) reported
@EE Are there stock issues with the S22 Ultra Phantom Black?
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Paul (@smokeandwax) reported
A reliable Internet connection is a key part of my cancer treatment. I recently had a problem with @EE and @MarcAllera and his team pulled out all the stops to fix it. Kudos to them for great service.
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Alice (@aliceyounger_) reported
@EE hi, I ordered a new phone yesterday & have not received a delivery time slot yet, would you be able to check if the order went through? I had a few problems getting it all sorted so just wondering if it's actually worked, thank you
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SeaClean (@scubatone1) reported
Well here I am using WiFi calling via iPhone and Whats App. My phone is on airplane mode and only using the WiFi supplied via satellite. Yet @EE has the audacity to tell me that it has gone through their network and charging me roaming charges. This while i am at sea with no GSM!
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Celox hater (@adacable) reported
@EE We're shifting to a different provider- fix this.
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Adam (@AdamT69) reported
@EE Until it rockets with your dreadful inflation plus another 3.9% rise. Even for customers on older agreements you're now applying this. That sucks and you should be ashamed
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Saywhatcc (@saywhatcc) reported
@EE Terrible customer experience with @ee. Have been waiting over (4 weeks) for my phone with no support from customer services. They have collected payment 1st March then act like I’m at fault. Shame on you EE #poorcustomerservice Vicki & Simon Plymouth Call Centre @MarcAllera
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METAPUSSY 👀 (@psstmagic) reported
@EE how can I contact from overseas about account issue