EE Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent EE outage reports came from the following cities: Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Darlington |
Phone | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Richmond |
Internet | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Dave
(@D4v3_d) reported
from
Middleton St. George, England
@EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Kevin Greaves
(@KevinGreaves20) reported
from
Barnard Castle, England
@EE My network doesn't support MMS. Here is the WhatsApp screenshot.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon
(@shannonsmith_97) reported
@EE I still need some help with something! Shall I PM you guys?
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Keith Pates
(@KeithCP2) reported
@EE Hi Mark, First of all I do not have a Direct Debit my Bill is supposed to come by email as it has done for the last 2 years previous to the last 2 Months A letter is on it's way Tomorrow first class post wigth all Evidence enclosed about The Attrocikous Customer Service Yesterday
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Jen ♠️
(@jennyreyn) reported
@EE Trying to top up my online account so I can buy roaming data while away but can't access my account, the app "has issues"... really relaxing start to my holiday. Any idea when I will be able to do this?
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Michael McDonagh
(@247SecurityManc) reported
@EE best communication, best customer services, best this best that you say but your payment part of the app has never really worked. Time to put some resources into that, instead of customers having to go to the website or have a dreaded direct debit
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Ben Trengove
(@bentrengove) reported
@EE new version of the app is terrible, please fix it so the log in was a simple as the previous version.
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Keith Pates
(@KeithCP2) reported
@EE Hi Ashleigh, Thanks for contacting me but it is too late now, I will not be treated like this Virgin is in the hands legally of Citizens Advice and Trading Standards, if Customer Service did their job my Bill should come by Emal like the last 2 years, someone changed it
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Vas
(@tavonyms) reported
@EE So if you can't provide her with a signal in her own home (even though your ads are constantly telling us that you are the best network) can she cancel her contract early without penalties and move to a supplier who can provide her with a signal?
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Sarah Harris
(@SarahLouiseH68) reported
@EE I have been without WIFI for 6 days and you persistently tell me it’s @OpenreachHelp however, they have no outrage. When are you going to update your system and provide me with the service I am paying for?
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Luna
(@orionastarmoon) reported
@EE Rubbish network in Surrey area. 2 bars of signal dropping to 1, 4G dropping to 3G when this doesn’t normally happen. Been told there is nothing going on and signal is fine. Not my phone. Sick of this now!! Also, when will 5G be coming to KT22 area? This is frustrating
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Kristian, Known Warlock
(@Kritigri) reported
@EE Oh fair, I totally missed the fact that it came with an additional controller, my apologies! Still £25 or so over value but definitely not as bad as I made out haha