EE outages and service status in Pontesbury, England

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontesbury, England

The most recent EE outage reports came from the following cities: Shrewsbury.

City	Problem Type	Report Time
Shrewsbury	Internet	15 days ago

Community Discussion

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EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

• 
  Warren McGuinness (@woza29) reported 32 seconds ago from Shrewsbury, England

  @EE Internet is down, tried rebooting hub - still nothing?? #help

• 
  Carl Jones (@Jones123Carl) reported 42 seconds ago from Shrewsbury, England

  @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

• 
  NIGEL M (@YorkKnightsFan) reported 2 minutes ago from Shrewsbury, England

  @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 2 minutes ago from Shrewsbury, England

  @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

• 
  Shaun Jenks 📸  📱 (@Shaunjenks) reported 8 minutes ago from Shrewsbury, England

  @BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 8 minutes ago from Shrewsbury, England

  @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

• 
  Rachael dilloway (@shrewsrachael) reported 9 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Rachael dilloway (@shrewsrachael) reported 18 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Becky xray (@becksgwynne) reported 19 minutes ago from Shrewsbury, England

  @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

• 
  Jake Jones (@JakeJones_94) reported 19 minutes ago from Shrewsbury, England

  Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

• 
  Warren McGuinness (@woza29) reported 21 minutes ago from Shrewsbury, England

  @EE intermittent WiFi signal not doing it for me - help

• 
  Carl Jones (@Jones123Carl) reported 27 minutes ago from Shrewsbury, England

  @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 31 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  Toby Pedley (@THFCP1980) reported 41 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 44 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 44 minutes ago from Shrewsbury, England

  Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

• 
  Carl Jones (@Jones123Carl) reported 46 minutes ago from Shrewsbury, England

  @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

• 
  Becky xray (@becksgwynne) reported 52 minutes ago from Shrewsbury, England

  @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

• 
  METAL BEAST WULF (@maxhuskey217) reported 56 minutes ago from Bausley with Criggion, Wales

  @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

• 
  Carl Jones (@Jones123Carl) reported 59 minutes ago from Shrewsbury, England

  @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky (@NickyNacks25) reported 9 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  MAN LIKE RED J (@RedSteppaJ) reported 10 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  angel (@fathersaph) reported 14 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  👑 Sean 👑 (@kingseany94) reported 15 minutes ago

  @EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into

• 
  L D (@thisbaldone) reported 15 minutes ago

  @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

• 
  Abdullah lodhi (@alodh15) reported 15 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  kelefc79 (@kelefc79) reported 15 minutes ago

  No signal in work. Nottingham. Sort it out @EE

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 17 minutes ago

  EE BROADBAND I PROMISE YOU I WILL HAVE YOUR HEAD @EE FIX MY **** NOWWWUUHHHHHGGHHH

• 
  humorousfunnybone (@abracadab1304) reported 20 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

• 
  Lisa (@LisaLongshaw) reported 25 minutes ago

  @EE Hi. Is there a problem with checking data and gifting data on the EE App? All my lines are showing 0Gb of data available and I’m unable to Gift? Thanks.