EE outages and service status in Pontesbury, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontesbury, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontesbury, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 1 month ago |
|
Shrewsbury
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Pontesbury, England
Latest outage, problems and issue reports in Pontesbury and nearby locations:
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandAnyone else got no service on @EE?
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandHey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Warren McGuinness (@woza29) reported from Shrewsbury, England@EE Internet is down, tried rebooting hub - still nothing?? #help
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, EnglandSo 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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ann (@normandyswag) reported from Great Hanwood, England@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Shaun Jenks 📸 📱 (@Shaunjenks) reported from Shrewsbury, England@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.
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Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
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Jon (@RealJKay) reported@EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.
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Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴 (@chellebadita) reported@darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.
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Aura Link (@AuraLinkAL) reported@EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Fiona Mullen (@FionaMullenCY) reported@hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.