EE

EE Outage Report in Pontesbury, Shropshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontesbury, Shropshire, England 09/17/2025 08:25

September 17: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontesbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury and Welshpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomWelshpool Phone
United KingdomWelshpool Phone
United KingdomLlanymynech Wi-fi
United KingdomLlanymynech Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Anyone else got no service on @EE?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LONGY87 Kevin Long (@LONGY87) reported

    @EE @captainnash Hi Neil, as ever @EE are late to the party!!! 3 days we have went without any signal

  • Amia_Cat Carrie (@Amia_Cat) reported

    Dear @EE , I need to make an insurance claim. I've sat on hold for 3.5hrs this week on borrowed phones to talk to you. I'm a teacher so can only phone after work but I just can't get through. Your website site says I must call you... I'm trying really hard! Please help💐

  • Mark29071823 Mark (@Mark29071823) reported

    @EE Another phone call to store 2day another waste of time now told maybe next week 4 my phone (maybe) they have no idea when in all honesty I would avoid and go 2any other network they haven’t a clue how 2deal with customers maybe when my phone arrives maybe I’ll pay the bill maybe

  • BigBossBam1 Big Boss Bam (@BigBossBam1) reported

    @ThreeUK Shock horror, total loss of service in BN10, I don't think I've had a single month of service without issue Can you just buy them out @EE or @O2

  • AmylouiseBirch1 Amy-Louise Birch (@AmylouiseBirch1) reported

    Is @EE down?? My phone network and my mums just completely went down with no warning

  • franeyj James Franey (@franeyj) reported

    Dear @EE and @apple, do you find it strange that after having no issue with my phone, the 4 days following my decision to move to sim only and not upgrade (a small action for the planet) my phone starts acting really weirdly and apps shut down at random and voicemail lost??

  • AndyGibsonTV Andy Gibson 🦜 (@AndyGibsonTV) reported

    @EE is shining through everything. Do you know if there's anything I can do to fix this because I'm not really wanting to send my mobile away for fixing if it means doing without a phone for 3 or 4 weeks. Thing is, I'm not entirely sure where the box for it is anymore. (03/03)

  • richiechuff Richie Knight (@richiechuff) reported

    @EE Well spoke to linzi and she was lovely and couldn’t apologise enough the gent from the executive team is an absolute disgrace Insisted that linzi had covered everything without even hearing me out quite clear he doesn’t like his job or customer and it was probably end of shift

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported

    @EE is there an issue with mobile services in the gu14 area

  • quannyGK1 liam quantock (@quannyGK1) reported

    @EE in sennybridge wales and signal seems to have dropped! Has a mast gone down or something?