EE outages and service status in Pontesbury, England

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontesbury, England

The most recent EE outage reports came from the following cities: Shrewsbury.

City	Problem Type	Report Time
Shrewsbury	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 1 minute ago from Shrewsbury, England

  So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

• 
  Jake Jones (@JakeJones_94) reported 4 minutes ago from Shrewsbury, England

  Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

• 
  Carl Jones (@Jones123Carl) reported 5 minutes ago from Shrewsbury, England

  @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

• 
  Carl Jones (@Jones123Carl) reported 6 minutes ago from Shrewsbury, England

  @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

• 
  Becky xray (@becksgwynne) reported 9 minutes ago from Shrewsbury, England

  @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

• 
  Carl Jones (@Jones123Carl) reported 16 minutes ago from Shrewsbury, England

  @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

• 
  Carl Jones (@Jones123Carl) reported 22 minutes ago from Shrewsbury, England

  @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

• 
  METAL BEAST WULF (@maxhuskey217) reported 30 minutes ago from Bausley with Criggion, Wales

  @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

• 
  Toby Pedley (@THFCP1980) reported 31 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 33 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Geoff Rodgers (@ge0_ff) reported 36 minutes ago from Shrewsbury, England

  @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

• 
  Shaun Jenks 📸  📱 (@Shaunjenks) reported 37 minutes ago from Shrewsbury, England

  @BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

• 
  Carl Jones (@Jones123Carl) reported 41 minutes ago from Shrewsbury, England

  @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 50 minutes ago from Shrewsbury, England

  Anyone else got no service on @EE?

• 
  Warren McGuinness (@woza29) reported 51 minutes ago from Shrewsbury, England

  @EE Internet is down, tried rebooting hub - still nothing?? #help

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 52 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 52 minutes ago from Shrewsbury, England

  @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 54 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  NIGEL M (@YorkKnightsFan) reported 55 minutes ago from Shrewsbury, England

  @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

• 
  ann (@normandyswag) reported 59 minutes ago from Great Hanwood, England

  @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lloydrimmer07 (@lloyd_rimmer) reported 2 minutes ago

  @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

• 
  Paul Davis (@GtiJazzBlue) reported 4 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  F3spirit (@originaf3spirit) reported 5 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Rach 🇪🇺 (@MsVespertilio) reported 7 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Dave (@UK_DC_One) reported 11 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 12 minutes ago

  @EE I have called multiple times over the last few days and been refused a manager to speak to, I am not giving my medical issues to someone I do now know, that's for me and my doctor, this needs sorting ASAP

• 
  David Graham (@DWGraham_67) reported 13 minutes ago

  @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

• 
  Gordon Gotch (@gordongotch57) reported 20 minutes ago

  @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

• 
  Ads (@Ads__W) reported 22 minutes ago

  @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!

• 
  Lara (@EtchesLara) reported 24 minutes ago

  @EE It states there is an issue, in the app, but it’s been 4 days and hasn’t been resolved??