EE Outage Report in Pontesbury, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontesbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury and Welshpool.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Welshpool |
Wi-fi | |
| Shrewsbury |
Phone | |
| Shrewsbury |
||
| Shrewsbury |
Phone | |
| Welshpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontesbury, England
Latest outage, problems and issue reports in Pontesbury and nearby locations:
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
@EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?
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ann
(@normandyswag) reported
from
Great Hanwood, England
@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Anyone else got no service on @EE?
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Ruth Warren🇪🇺
(@littlemissbumpr) reported
from
Shrewsbury, England
@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Smith
(@DragonWolf5589) reported
@EE how do I get a new ip Address? I can't log on to my workplace website as its blocked the ip. Address for some Reason. And ironically the contact support page is also blocked. So I can't contact head office to let them know. I need it for my payslips and working hours.
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Sarah Jones
(@saze72) reported
@EE throughout today I’ve tried to sign in, password not known, changed password then says account been locked as try to sign in - wait for 15mins. Done this multiple times today so between you and @Apple issues I’m starting to tear my hair out! Pl advise. Thanks
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T1DiaBeater|Reepzy
(@T1DiaBeater) reported
@EE @bdkinzie Hi @EE having the same issue for over a week now.
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Julie Jupe MCIPR Chart.PR
(@jjupe) reported
@EE is there a problem with broadband in the Portishead area? Getting 1mbps, not good for wfh!
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nicos georgiou
(@nicos_nick1geo) reported
@VodafoneUK Nice to be treated like dirt!!! Customer over 20 years And when requesting a manager call back!! Ignored!!! Over 2 weeks!!!! at the same time U don’t allow me to give notice 60 Days prior !!! @EE can u help get out ?
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TheSnakesVenom
(@TheSnakesVenom) reported
@EE thanks we for my 1 day of full signal and a text yesterday saying the problem in my area is now fix that’s a lie still 0 bars on all my EE devices number 1 network ye ok how
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Antoine
(@honeybouboule) reported
Hi @EE, the signal in Bath has been continuously bad for 5/6 weeks now. Never more than 3 bars. This is even affecting the quality of calls...
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Ghost of Sakuraba 🥷
(@FightLiamFight) reported
@EE I’ve got a charge on my bill I’m not sure on but it’s not coming up on your third party checker, it’s £10.99 and the code is Apple MM5T81N, any help? Thanks
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Ian Scott
(@isscott) reported
@EE Not only does your support line have excessive wait "...30 minutes or more" the music you are forcing me to listen to is awful. Is there an option to disable the music please
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Kane Fulton
(@KaneFulton) reported
@EE Thank you! I don't think you can - If I'm using the same phone and SIM in Hull as I am in Leeds, it suggests the poor connection in the latter is down to signal contention or a problem locally with EE In Leeds. Happy for it to be investigated!