EE

EE Outage Report in Pontesbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontesbury, Shropshire, England 01/28/2026 06:15

January 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontesbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jpkeates John-Paul Keates (@jpkeates) reported

    @Calico_ribbon @NoelScaling The charming people @EE charged me £479.50 to terminate my wife's contract when she died. Dead people are obviously a profit opportunity for some people. Never touching ee for anything ever again.

  • Angel_McLachlan Hannah McLachlan (@Angel_McLachlan) reported

    @EE I seem to be having a problem with my network coverage. Just tonight I’ve been losing signal entirely while I’m just at home which has never happened before

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • adh0k Helen (@adh0k) reported

    Wow @EE are just the worst. Visitor to UK bought a sim card for cheap internet access. Doesn't work. Neither over the phone or in the shop can they refund it. Both blame the other 🤨🫣 #broken #useless

  • Victoria_May98_ Victoria Pickford (@Victoria_May98_) reported

    @EE No mention/warning how some stores are having problems with finalising upgrades on system - pre ordered iPhone 14 pro max on 9/9/22 and went into store on yesterday and then after having my current iPhone and everything checked I get turned away and now have to wait until fixed

  • Joco12701905 Jo c (@Joco12701905) reported

    @EE Once again, loss of service in this area. BT halo device used, constantly disconnects and status page always shows no issue. 4G device showing red bars...when will this be sorted?

  • big_ph1l Phil (@big_ph1l) reported

    @EE hi im wondering if you could help me , I’ve been without broadband for more than 7 days with this being the eighth - an engineer was supposed to attend today with a new box , however I’ve just received a text saying they cannot attend - your offices aren’t open - what now !!

  • jodes1984 jody imrie (@jodes1984) reported

    @EE I have had a complete black out on service for last 2 days when will this be fixed !

  • GunnerDZ16 BR (@GunnerDZ16) reported

    @EE you keep disappointing more and it’s sooo frustrating trying to get hold of or get a simple thing changed on my contract I’m very close in cancelling all my contract with you… I have been with @O2 for 15 years I never had a slight issues with them. you claim to be the best.

  • LimitBreakRyan LimitBreakRyan (@LimitBreakRyan) reported

    @EE it’s been two weeks since I’ve raised a complaint about how your stuff mishandled a delicate situation, with no response or email back despite ample notes on the account proving your staff are in the wrong. How’s about you get ontop & actually provide a resolution?