EE Outage Report in Pontesbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontesbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury and Welshpool.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Welshpool |
Wi-fi | |
| Shrewsbury |
Phone | |
| Shrewsbury |
||
| Shrewsbury |
Phone | |
| Welshpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontesbury, England
Latest outage, problems and issue reports in Pontesbury and nearby locations:
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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ann
(@normandyswag) reported
from
Great Hanwood, England
@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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NIGEL M
(@YorkKnightsFan) reported
from
Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Ruth Warren🇪🇺
(@littlemissbumpr) reported
from
Shrewsbury, England
@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Gilchrist ⚽️🐿
(@RabG1988) reported
@EE are the worst provider going and here’s why: November 2021 my wife gets a contract with them and an iPhone. December 2021 she can’t get a signal anywhere. Phone is pretty much useless unless connected to wifi. We go to the shop and they say there is some work in area……
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james
(@mhh02) reported
@EE But sadly can sort out your 4G internet as it your system as they say they no problem from looking at their computer in London or Timbuktu but still can’t say where you are, but saying that they convinced I can get fibre even though it over a mile away as their computers say so
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Robert Gilchrist ⚽️🐿
(@RabG1988) reported
@EE do a diagnostic check over the phone and everything is fine. Can’t understand what we are annoyed about as she gets full signal when in the store! Suggestion is to just use wifi calling instead. Obviously this doesn’t work if our and about but ok
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David Phillips
(@dnp125) reported
@EE why is your 5gnetwork so poor? It almost no existent.
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james
(@mhh02) reported
@EE no one should be able to see the Twitter line go up but I can and it so slow that I can go into the kitchen and back just to get a tweet to load
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The Independent Payment Guy
(@PayDoughdotMe) reported
I don’t often say this, but thank @EE you saved my bacon the weekend just gone. @VodafoneGroup your 8 data sims didn’t work! And the store couldn’t give a crap.
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Charles Field 🇺🇦 🇹🇼
(@charles_uk) reported
@EE Hi Martin, it's not really worth a DM. The text did eventually go. The simple issue is that we don't have good enough EE reception here to be able to make calls or reliably send texts. It's always been like that (and on various phones) since I moved here in 2008 1/2
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james
(@mhh02) reported
Does anyone know how I can get hold of @EE complaints deportment as the people in the phone don’t understand that I not going to reset my system every time I talk to them when it their system that the problem as doing in all my phones routers and the engineers phone
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Shaan
(@APrashant20) reported
@EE even after raising a complaint, your team is yet to grasp the situation. Asking non-sensical questions and providing horrendous explanations. Glad, I got the PAC Code and opted to switch out. To hell with you and your network.
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Rusty Rustic
(@RustyRustic) reported
@EE Better sim only deals tbh. I think £12 for 20Gb isn't very competitive, especially for a long-time customer. It's a shame really. 😢