EE Outage Report in Pontesbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontesbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury and Welshpool.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Welshpool |
Wi-fi | |
| Shrewsbury |
Phone | |
| Shrewsbury |
||
| Shrewsbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontesbury, England
Latest outage, problems and issue reports in Pontesbury and nearby locations:
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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ann
(@normandyswag) reported
from
Great Hanwood, England
@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Ruth Warren🇪🇺
(@littlemissbumpr) reported
from
Shrewsbury, England
@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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NIGEL M
(@YorkKnightsFan) reported
from
Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
-
Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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diana binks
(@BinksyDB) reported
@EE Way too late. I will be cancelling my account . Absolute unhelpful way of offering customer service on a Twitter chat!
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🏴 Wullie 78 🏴
(@Deerhunter656) reported
@EE Worst service going
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Angry Bald Man
(@Angry_Bald_Man) reported
@EE At EE we're committed to providing excellent customer service. (Pause) This office is now closed. To be fair if they don't answer the phone at least they cannot f%ck it up any further.
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Eric Mann
(@EricMan85350719) reported
@EE @rootmetrics Best Network?!? A friend got EE iPhone bad reception in his area took it back..TERRIBLE CUSTOMER SERVICE! handed handset back filled in paperwork...last Monday got demand for £1700!!! & threat of court action...EE PROMISED to phone by Saturday...it Sunday & no contact PATHETIC!
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paul cleasby
(@paulcleasby) reported
@EE your network is down
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A
(@sleepyboyblue) reported
@EE Do you have signal boosters? I have raved about how good signal is but this has totally let me wanting to leave EE
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Alexander
(@XanBaldwin) reported
@EE I don't dispute that the phone itself is good. Overall I'm enjoying it but I'm surprised that the paint on the sides is chipping so easily. I never had this issue with my piano black S8
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Mr Pink
(@Thee_Mr_Pink) reported
@EE Doesn’t help me now though. So although I appreciate you will take this feedback on I will be taking a complaint as far as I can go as the advisor who spoke to me yesterday agreed that this information should have been given.
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XyZed1000
(@XZed1000) reported
@EE Sorry for any delay, I was without service for almost two days, after a few restarts the problems seemed to eventually go away. This happened a while back and it was the same issue, this one lasted longer though.
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mike atkinson
(@micky69er) reported
@EE shocking, the level of customer service isnt there anymore. Home working means the staff dont have access to managers to make decisions. It’s sad really great network when it’s working. Unfortunately its now time to look at change its sad as been with you 27 yrs!!