EE

EE Outage Report in Pontesbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontesbury, Shropshire, England 01/22/2026 15:05

January 22: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontesbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Anyone else got no service on @EE?

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Goukiband Ben (@Goukiband) reported

    @EE hi, I've heard back from HTC and apparently the phone doesn't support it. Is there anything you can do about improving the signal in my area or something to get WiFi calling?

  • _RickJO Rick/Jester_1865 (@_RickJO) reported

    @h_bun09 @EE @VodafoneUK Smh. Put it this way, I've been into them handling my complaint since it was opened on Tuesday. Over an hour I've spent on hold, spoken to 5 different people all of which didn't read what the other had put in the notes...

  • mikeoffoftheuk Mike...🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mikeoffoftheuk) reported

    @CptSwaggz @ammaccii @EE I think the problem here is less to do with handsets and more to do with the saturation of mmW. The studies previously carried out were on a grown mans head for 60 mins. No studies carried on an unborn foetus or young children with continued exposure as it would be with 5G.

  • EllieStrong Eloise Strong (@EllieStrong) reported

    @EE 3rd time in 10 days service has completely dropped - why does this keep happening!?

  • missnicki_p Nicki Plews (@missnicki_p) reported

    @EE I’m in Portugal and have no signal despite having roaming. Just spent 45 mins on your live chat to resolve only to be cut off. It’s still not working! You’re live chat is now not available. What do you suggest?

  • Denali_Unicorn Amber (@Denali_Unicorn) reported

    @EE I’ve had no internet since Wednesday morning. When I call I just get ‘it’s an external issue and we don’t know when it’ll be sorted’ I run a small business and would like I know when and if this is going to be fixed

  • mattu64 Matt Lustig (@mattu64) reported

    @EE What is going on with the coverage in Pembroke at the moment? Yesterday we had no coverage all day and now it’s jumping around from 3G to 4G all the time then dropping out? The signal isn’t great at the best of times but this is unusable

  • dazM33 DazM33 (@dazM33) reported

    @JakeTalbott_ @EE I am with Giff Gaff now, 10GB unlimited mins and data £10 a month and a good signal, previously I was with BT Mobile, dumped them coz signal is **** and the price will change every March, still no idea why they want an extra 3.5% on top of the 2.5% RPI

  • DPhil1981 Dan P (@DPhil1981) reported

    @EE is your website down? Unable to access watch section?

  • _RickJO Rick/Jester_1865 (@_RickJO) reported

    @h_bun09 @EE @VodafoneUK And their resolutions have been ridiculously poor so far for all these problems with the service and device