EE outages and service status in Pontesbury, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontesbury, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontesbury, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 18 days ago |
|
Shrewsbury
|
Phone | 19 days ago |
|
Shrewsbury
|
Internet | 30 days ago |
Community Discussion
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EE Issues Reports Near Pontesbury, England
Latest outage, problems and issue reports in Pontesbury and nearby locations:
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Warren McGuinness (@woza29) reported from Shrewsbury, England@EE intermittent WiFi signal not doing it for me - help
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Jake Jones (@JakeJones_94) reported from Shrewsbury, EnglandJust ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England@EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandAnyone else got no service on @EE?
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandHey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, EnglandSo 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2
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Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HP (@HDP1995) reported@PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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Alan Roberts (@AlanRob68902430) reported@EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reportedIs there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE
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Photo man (@ach59) reported@EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer
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🇯🇲7hanos876🇯🇲 (@thanos876) reportedSwitching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.
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Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
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Martinkellyandfamily (@martinc2012) reported@EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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Hilary Hendy🏴 (@hilaryhendy) reported@EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.