EE outages and service status in Pontesbury, England

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontesbury, England

The most recent EE outage reports came from the following cities: Shrewsbury.

City	Problem Type	Report Time
Shrewsbury	Internet	29 days ago

Community Discussion

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EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 54 seconds ago from Shrewsbury, England

  @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

• 
  Carl Jones (@Jones123Carl) reported 56 seconds ago from Shrewsbury, England

  @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 3 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

• 
  NIGEL M (@YorkKnightsFan) reported 5 minutes ago from Shrewsbury, England

  @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 12 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 13 minutes ago from Shrewsbury, England

  @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

• 
  Carl Jones (@Jones123Carl) reported 15 minutes ago from Shrewsbury, England

  @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

• 
  Warren McGuinness (@woza29) reported 15 minutes ago from Shrewsbury, England

  @EE Internet is down, tried rebooting hub - still nothing?? #help

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 31 minutes ago from Shrewsbury, England

  @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

• 
  ann (@normandyswag) reported 34 minutes ago from Great Hanwood, England

  @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 38 minutes ago from Shrewsbury, England

  Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 39 minutes ago from Shrewsbury, England

  So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

• 
  Toby Pedley (@THFCP1980) reported 39 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Becky xray (@becksgwynne) reported 40 minutes ago from Shrewsbury, England

  @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 43 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  METAL BEAST WULF (@maxhuskey217) reported 52 minutes ago from Bausley with Criggion, Wales

  @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

• 
  Rachael dilloway (@shrewsrachael) reported 56 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Jake Jones (@JakeJones_94) reported 56 minutes ago from Shrewsbury, England

  Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

• 
  Warren McGuinness (@woza29) reported 57 minutes ago from Shrewsbury, England

  @EE intermittent WiFi signal not doing it for me - help

• 
  Carl Jones (@Jones123Carl) reported 59 minutes ago from Shrewsbury, England

  @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Of Mice and Men (@Topstop1) reported 4 minutes ago

  @EE @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? WHAT SERVICE AM I PAYING FOR EXACTLY? 🤬

• 
  Sanjay Pancholi (@CuriouslySanjay) reported 8 minutes ago

  @OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise

• 
  Openreach (@WeAreOpenreach) reported 9 minutes ago

  @chrisdee2016 @EE the account holder, I'm afraid however to use an electric pole we do need a wayleave from the electricity board, there's no automatic right for us to use one of their poles unfortunately - if this is the issue then it will be something we'll be managing through your order (2/3)

• 
  Ross Ironfield (@RossIronfield) reported 10 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  Abdullah lodhi (@alodh15) reported 11 minutes ago

  @EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach

• 
  Sarah loopy (@Sarahlewp) reported 11 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩

• 
  Hey Tails 👋 (@TailsQuest) reported 14 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  Chris Dee (@chrisdee2016) reported 17 minutes ago

  @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !

• 
  LK (@AMothersSon) reported 17 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.