EE outages and service status in Pontesbury, England

Problems in the last 24 hours in Pontesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Pontesbury, England

Latest outage, problems and issue reports in Pontesbury and nearby locations:

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 36 seconds ago from Shrewsbury, England

  @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

• 
  Shaun Jenks 📸  📱 (@Shaunjenks) reported 47 seconds ago from Shrewsbury, England

  @BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

• 
  Geoff Rodgers (@ge0_ff) reported 3 minutes ago from Shrewsbury, England

  @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

• 
  Rachael dilloway (@shrewsrachael) reported 6 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Warren McGuinness (@woza29) reported 8 minutes ago from Shrewsbury, England

  @EE intermittent WiFi signal not doing it for me - help

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 10 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

• 
  john bayliss (@WhallopAOTS) reported 11 minutes ago from Shrewsbury, England

  @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 13 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Carl Jones (@Jones123Carl) reported 15 minutes ago from Shrewsbury, England

  @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

• 
  NIGEL M (@YorkKnightsFan) reported 17 minutes ago from Shrewsbury, England

  @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

• 
  Becky xray (@becksgwynne) reported 19 minutes ago from Shrewsbury, England

  @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

• 
  Carl Jones (@Jones123Carl) reported 22 minutes ago from Shrewsbury, England

  @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 27 minutes ago from Shrewsbury, England

  @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

• 
  Carl Jones (@Jones123Carl) reported 27 minutes ago from Shrewsbury, England

  @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 34 minutes ago from Shrewsbury, England

  So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

• 
  Toby Pedley (@THFCP1980) reported 40 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 41 minutes ago from Shrewsbury, England

  @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

• 
  Carl Jones (@Jones123Carl) reported 42 minutes ago from Shrewsbury, England

  @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

• 
  Jake Jones (@JakeJones_94) reported 49 minutes ago from Shrewsbury, England

  Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 58 minutes ago from Shrewsbury, England

  Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Jamieson (@GillRaeWalker) reported 5 minutes ago

  @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

• 
  KP (@96Swinger) reported 8 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Caecilius (@shardcreek) reported 10 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 11 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 14 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  Phoenix Rahman (@Phoenixrahman) reported 14 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  Paul Hannan (@paulhannan1234) reported 17 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  NeilM (@NM_Rdg) reported 18 minutes ago

  @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

• 
  Neal (@wxmsmith) reported 19 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  PIX (@PIXX3L5) reported 19 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU