EE outages and service status in North Berwick, Scotland

Problems in the last 24 hours in North Berwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in North Berwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near North Berwick, Scotland

Latest outage, problems and issue reports in North Berwick and nearby locations:

• 
  Christine Hastie (@christineh182) reported 4 minutes ago from Prestonpans, Scotland

  @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

• 
  KEVP🍀 (@KevinBubba) reported 17 minutes ago from Leven, Scotland

  @EE Got new contract phone but realized don't need new phone so wanting to return phone and cancel contract.

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 51 minutes ago from Leven, Scotland

  What is going on with @EE signal? Used to be brilliant but now I'm not getting signal anywhere. Missed out on MCR tickets today as couldn't get a signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith (@MattSmi07057745) reported 4 minutes ago

  @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

• 
  Miss Sullivan (@MissSullivan06) reported 5 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 7 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Andrew Parmenter (@AndyP1982) reported 13 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Tim Clay (@TimClay20) reported 21 minutes ago

  @EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.

• 
  Gazza Noble (@Gazza_Noble) reported 22 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  Alan Aldridge (@afaldridge) reported 25 minutes ago

  @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.

• 
  ChrisM (@chrismaddison74) reported 25 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  R 👽🤟🏽 (@RaphaelPoitou) reported 27 minutes ago

  @EE your signal is awful everywhere

• 
  Julie Kubiak (@JulieKubiak) reported 29 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡