EE

EE Outage Report in Neyland, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neyland, Pembrokeshire, Wales 01/02/2026 09:25

January 02: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neyland, Wales

Latest outage, problems and issue reports in Neyland and nearby locations:

  • welshchickjenna JennaLouiise (@welshchickjenna) reported from Pembroke, Wales

    @ElinJon27736137 @EE My ee signal has been ok and I'm in pembroke, pembrokeshire

  • JWilliamsJames Jason Williams-James 🏴󠁧󠁢󠁷󠁬󠁳󠁿🧪🥼🚲 🇪🇺 (@JWilliamsJames) reported from Penally, Wales

    @EE Really annoyed with such rubish customer service. Just because i live in a tourist resort does not mean you can palm off loyal customers with too much traffic on the mast crap. Same happened last year during the summer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _phoenix_rises Melanie (@_phoenix_rises) reported

    @EE Have just spent 4 hours today trying to get through to customer service about an order. Abruptly cut off at 5pm as lines closed. Have now cancelled direct debit as unable to speak to anyone to change sim plan. Disappointing 😡😡😡

  • abibaggagl Abbi Pitt (@abibaggagl) reported

    @ee Can someone please contact me URGENTLY? I spent 2 hours on hold this morning and didn't get to speak to anyone. Managed a live chat this afternoon which clarified some of my problem. I then proceeded with my order and now it wants me to call you! I've stuck in a queue again!

  • publicitybox Alistair Clarke MBE (@publicitybox) reported

    Big thanks to Oliver in Plymouth at @EE - got a good deal on a new iphone. Even when the system crashed on #BlackFriday he offered to sing to fill the time - and kept up the good customer service.

  • drkierachapman Kiera Chapman 🍃💚🍃💙🦉 (@drkierachapman) reported

    @c_j_d @EE This is such a huge issue, across banks, government agencies, and all kinds of companies. Why can't they all sign up to Tell Me Once?

  • spiceyhawkeye Stephen Hawkins (@spiceyhawkeye) reported

    @EE your app has been down for days

  • jcudesigns jcudesigns (@jcudesigns) reported

    @OpenreachHelp @Ioan_Said @EE Again here you've offered to help someone even though their provider is in contact with you!

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @EE It’s with the website, not the app. I haven’t been able to login since I’ve left

  • davidaak1991 David (@davidaak1991) reported

    @EE can you check my anytime upgrade has gone through? Was having issues so had to place it over the phone and not had any confirmation emails. Thanks

  • philpete Phil (@philpete) reported

    First experience as a new @EE customer is being on hold for over 30 mins to complete my purchase… not great, is it?

  • c_j_d Clare Daněk (@c_j_d) reported

    @knittyphd @EE That’s exactly the problem - navigating their abysmal user-unfriendly phone tree. Needs a separate dedicated number. You’d think a company doling out phone numbers could manage that, right?!