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EE outages and service status in Newtownards, Northern Ireland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newtownards, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Newtownards come from postal codes BT23 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newtownards, Northern Ireland

The most recent EE outage reports came from the following cities: Newtownards, Belfast, and Holywood.

CityProblem TypeReport Time
Newtownards Internet 8 days ago
Belfast Internet 12 days ago
Holywood Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • Totaljamie
    Jamie Clarke (@Totaljamie) reported from Belfast, Northern Ireland

    @EE I got the watch paired no issue, it’s just that I can’t turn my mobile plan on. It just tells me it’ll take 24 hours (it’s been a few days) and to contact EE and quote code 030 😂 if that helps

  • donnaspongebob
    donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @kazbo81_karen @EE Did your phone arrive Karen? Just wondering as I have exactly the same issue but with Virgin.

  • misskells_kb
    Misskells (@misskells_kb) reported from Whiteabbey, Northern Ireland

    @the_pintman @MatthewMacleo13 @EE Paddy, you need to get a life! Trolling on everyone's posts who had a problem with the network! To much time on your hands 🙄

  • SarahDawson83
    Sarah Cregg (@SarahDawson83) reported from Bangor, Northern Ireland

    @EE my broadband speed has been gradually deteriorating over the last week. Today has been the worst so far, are there issues?

  • ThatTealeGuy
    Teale Stanton (@ThatTealeGuy) reported from Belfast, Northern Ireland

    @EE Ee sucks in Belfast too! 4 months till I leave thank god

  • evadne
    Evadne W. (@evadne) reported from Belfast, Northern Ireland

    @EE Signal still bad in BT1 3FE area, only 2 bars now with iPhone 12 Pro, previously full. Sorry DM failed earlier.

  • Totaljamie
    Jamie Clarke (@Totaljamie) reported from Belfast, Northern Ireland

    @EE a little disappointed that my smart plan is £2 more expensive as an existing customer compared to a new customer. 😢

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

  • GaryCorr
    Gary Corr (@GaryCorr) reported from Belfast, Northern Ireland

    @GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

  • njmcode
    Neil M (@njmcode) reported from Greenisland, Northern Ireland

    @EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.

  • belfastroadster
    Jonny Clark (@belfastroadster) reported from Dundonald, Northern Ireland

    .@EE #broadband was down for about 10 minutes in #BT16 area this evening. It’s back up now but thought I’d report it 👍

  • Gcampbellini
    Gilly Campbell (@Gcampbellini) reported from Belfast, Northern Ireland

    Yep. Thank you Joan x Phone dies under @EE contract and they won’t even replace it so that she can continue to honour her end of the contract - paying for a workable service. Disgraceful.

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @EE To paraphrase Walter white, never sample your own product... id drink the profit in coffee

  • AJWofthedead
    Anth (@AJWofthedead) reported from Belfast, Northern Ireland

    @EE Already a customer of over 15 years :). The phone has been delivered, won't get home till after 6 though. A long day awaits

  • sinead_gorman_2
    Sinead (@sinead_gorman_2) reported from Belfast, Northern Ireland

    @EE any chance of the network issues in Newry / bessbrook getting sorted?

  • hockeybhoy
    Mark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Belfast, Northern Ireland

    I can’t believe it’s 17, yes 17 years, since I became an @EE mobile phone Customer. Where does time go?

  • njmcode
    Neil M (@njmcode) reported from Greenisland, Northern Ireland

    @EE I was expecting a Fiber Plus install between 1-6pm today. No-one showed up and I've had no related calls or texts today. Can you help please?

  • aidenmckenna
    AIDEN MCKENNA (@aidenmckenna) reported from Belfast, Northern Ireland

    @EE My SIM Only plan ended in January and my monthly renewal date is on the 26th of each month. Can I cancel to leave before this date or will there be an additional / monthly charge?

  • AoibhIrish
    Aoibhéann McCann (@AoibhIrish) reported from Holywood, Northern Ireland

    @EE Hello I am unable to get data on my phone. It was working earlier. I even reset the phone. It's a new account and phone with you, bought end of Dec. I am having to use my Rep of Ireland phone to tweet and it costs so much. Please help, nothing is working.

  • davydaly01
    Davy Daly (@davydaly01) reported from Belfast, Northern Ireland

    @EE What a time I’ve had getting an Apple Watch, I ordered a 44mm Apple series 5 watch two weeks ago, last week the wrong watch arrived a 40mm watch, DPD failed to collect the watch yesterday and I cannot reorder an other 44mm watch until is returned to EE, Cst service so useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Broomrig
    Alun Morgan (@Broomrig) reported

    @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

  • KirsteenCampbel
    Kirsteen Campbell (@KirsteenCampbel) reported

    @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

  • domdhp
    ᴅᴏᴍɪɴɪᴄ (@domdhp) reported

    What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

  • jaykona3670
    JC (@jaykona3670) reported

    @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

  • ooLaurenn
    Lauren Holmes (@ooLaurenn) reported

    @EE hi, do I have to ring up to cancel my internet after my contract is up?

  • debrablakley1
    debra blakley (@debrablakley1) reported

    @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134

  • alimullaley
    Ali Mullaley 🐝 🦅💙 (@alimullaley) reported

    @EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!

  • jonburkeUK
    Jon Burke 🌍 (@jonburkeUK) reported

    @TomTugendhat @O2 @EE Can Tom Tugendhat MP explain why he thinks we shouldn’t build the kind of - excellent value - safe cycling infrastructure that characterises affluent societies like the Netherlands because, err, private companies can’t provide him with a decent phone signal?

  • Quelpanama
    Quelpanama (@Quelpanama) reported

    @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

  • HughEdw54983916
    Hugies (@HughEdw54983916) reported

    @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.