EE

EE Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newtownards, Northern Ireland 03/13/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent EE outage reports came from the following cities: Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @EE To paraphrase Walter white, never sample your own product... id drink the profit in coffee

  • sinead_gorman_2 Sinead (@sinead_gorman_2) reported from Belfast, Northern Ireland

    @EE any chance of the network issues in Newry / bessbrook getting sorted?

  • njmcode Neil M (@njmcode) reported from Greenisland, Northern Ireland

    @EE I was expecting a Fiber Plus install between 1-6pm today. No-one showed up and I've had no related calls or texts today. Can you help please?

  • ThatTealeGuy Teale Stanton (@ThatTealeGuy) reported from Belfast, Northern Ireland

    @EE Ee sucks in Belfast too! 4 months till I leave thank god

  • Totaljamie Jamie Clarke (@Totaljamie) reported from Belfast, Northern Ireland

    @EE I got the watch paired no issue, it’s just that I can’t turn my mobile plan on. It just tells me it’ll take 24 hours (it’s been a few days) and to contact EE and quote code 030 😂 if that helps

  • SarahDawson83 Sarah Cregg (@SarahDawson83) reported from Bangor, Northern Ireland

    @EE my broadband speed has been gradually deteriorating over the last week. Today has been the worst so far, are there issues?

  • davydaly01 Davy Daly (@davydaly01) reported from Belfast, Northern Ireland

    @EE What a time I’ve had getting an Apple Watch, I ordered a 44mm Apple series 5 watch two weeks ago, last week the wrong watch arrived a 40mm watch, DPD failed to collect the watch yesterday and I cannot reorder an other 44mm watch until is returned to EE, Cst service so useless

  • Gcampbellini Gilly Campbell (@Gcampbellini) reported from Belfast, Northern Ireland

    Yep. Thank you Joan x Phone dies under @EE contract and they won’t even replace it so that she can continue to honour her end of the contract - paying for a workable service. Disgraceful.

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @kazbo81_karen @EE Did your phone arrive Karen? Just wondering as I have exactly the same issue but with Virgin.

  • belfastroadster Jonny Clark (@belfastroadster) reported from Dundonald, Northern Ireland

    .@EE #broadband was down for about 10 minutes in #BT16 area this evening. It’s back up now but thought I’d report it 👍

  • evadne Evadne W. (@evadne) reported from Belfast, Northern Ireland

    @EE Signal still bad in BT1 3FE area, only 2 bars now with iPhone 12 Pro, previously full. Sorry DM failed earlier.

  • misskells_kb Misskells (@misskells_kb) reported from Whiteabbey, Northern Ireland

    @the_pintman @MatthewMacleo13 @EE Paddy, you need to get a life! Trolling on everyone's posts who had a problem with the network! To much time on your hands 🙄

  • GaryCorr Gary Corr (@GaryCorr) reported from Belfast, Northern Ireland

    @GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

  • njmcode Neil M (@njmcode) reported from Greenisland, Northern Ireland

    @EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.

  • Totaljamie Jamie Clarke (@Totaljamie) reported from Belfast, Northern Ireland

    @EE a little disappointed that my smart plan is £2 more expensive as an existing customer compared to a new customer. 😢

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @EE Help desk working I’m sure envolves an endless supply !

  • hockeybhoy Mark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Belfast, Northern Ireland

    I can’t believe it’s 17, yes 17 years, since I became an @EE mobile phone Customer. Where does time go?

  • paddyr650 Paddy R (@paddyr650) reported from Belfast, Northern Ireland

    I've just been told that @EE is not going to fix the broken mast near my home until the end of November. The end of bloomin' November! I really hope that this is a joke as it's already been broken for over 2 weeks! Surely @EE that time frame isn't correct. What am I paying for?

  • AoibhIrish Aoibhéann McCann (@AoibhIrish) reported from Holywood, Northern Ireland

    @EE Hello I am unable to get data on my phone. It was working earlier. I even reset the phone. It's a new account and phone with you, bought end of Dec. I am having to use my Rep of Ireland phone to tweet and it costs so much. Please help, nothing is working.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • robthetrucker65 robin mawby (@robthetrucker65) reported

    @EE I’ve raised a complaint with the ceo so maybe she will contact me

  • cazann66 carol F (@cazann66) reported

    @EE I've already done that. It has now been put back until 5th August. I have a severely disabled son who relies heavily on Internet, TV and gaming. I spoke with EE Apparently now a major outage .

  • Cannesle Carol Annesley (@Cannesle) reported

    @EE hi please help??!! My £10 data plan renewed today, you've taken my money but my plan is not working!! Please don't tell me to check the app I've been doing that for the last hour with no answers!! Please help as I need my phone later today

  • AlCraig90 Craig (@AlCraig90) reported

    @EE anyone working tonight? Been on hold 40 minutes and yous close at 8. At the same time, increasing my basic sim only deal by 8 quid a month, not sure why I’m with you’s, crap customer service

  • thatsmattmori Matthew Mori (@thatsmattmori) reported

    @EE can you decrease the size of your movile app? Its actually a joke that the latest update is 0.94GB in size. Its so large it struggles to open, once open struggles to open each page. Oh also you told me to wait while you connected me to an advisor 24 hours ago... fix up mate

  • joinfaizanj Faizan J (@joinfaizanj) reported

    @EE where is my order? You shouldn’t use @parcelforce as they are terrible

  • HamzahAbbasBBC Hamzah Abbas (@HamzahAbbasBBC) reported

    @EE Hi EE, I’m trying to make a call but it won’t let me. I’ve won a draw for tickets to the Nintendo Museum and I need to phone a toll free number to confirm my identity. EE seem to be blocking me making the call - please help?

  • osasuo Osasu Obayiuwana (@osasuo) reported

    .@EE I’m really disappointed with the wait times to speak to a customer service person? 45 minutes? When I need urgent help from abroad, to receive texts and calls on my phone?

  • jonnjonn8_3 🙃 (@jonnjonn8_3) reported

    @EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears

  • KCarterCrowe Kathy Carter/Crowe (@KCarterCrowe) reported

    @EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?