EE

EE Outage Report in Newtonhill, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newtonhill, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newtonhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newtonhill, Aberdeenshire, Scotland 01/18/2026 05:25

January 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newtonhill, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Total Blackout
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newtonhill, Scotland

Latest outage, problems and issue reports in Newtonhill and nearby locations:

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • philarundell Phil Arundell (@philarundell) reported

    @EE Are you having problems in Telford and Shifnal? My signal strength has disappeared and I'm getting around 500kbps on the mobile internet. Been like it for about 5 hours

  • TPWKcourtney Courtney. (@TPWKcourtney) reported

    @EE is they anyone I can ask about a billing problem?

  • ParGupta Parul Gupta (@ParGupta) reported

    @MarcAllera @bt_uk @EE your consumer service is appalling. I have been on the phone for 2 hours now, and still no resolution to my issue.

  • bigcodfish coddy (@bigcodfish) reported

    @EE how come I cant sign in to my ee?

  • Pj07312524 Pj (@Pj07312524) reported

    @EE @OpenreachHelp @WeAreOpenreach oh look another promise my openreach that broadband will be done today and ANOTHER broken promise! Utterly useless company and EE have no way to force openreach to sort it! Disgusting!

  • AdrianTaylorGT 🌈Adrian Taylor🏳️‍🌈🏴 (@AdrianTaylorGT) reported

    @EE Well it's been at least a week. And I still can't access my account, via your bloody website! If you want me to pay my bill, fix it! 😡 #EE #eewebsite

  • aquaman4002 Arthur Curry (@aquaman4002) reported

    Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 24 month contract is £29 per month = £696 with 10GB PAYG for 24 months is £510 (£186 cheaper) £150 for phone PAYG £15 PAYG * 24 months = £360 30GB (3x Pay Monthly) No incentive to be loyal customer? @EE

  • rdsklld Sebastian (@rdsklld) reported

    @ee is there an broadband outage in cm23 area. Router cannot establish connection.

  • KeefJones Keith Jones (@KeefJones) reported

    @EE I've been talking to customer services about unlocking a phone, then in the middle of the chat it all went quiet ... now18hrs and counting! Is everything OK?

  • owlsangel 🎀Angie 🎀 (@owlsangel) reported

    @ee is there an issue with broadband in S73 as been having problems all day?? 😠