EE Outage in Newent, Gloucestershire, England

@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

@EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

@EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

@EE have you got any plans to fix the reception issues in Bristol? phone is basically unusable when it's not on wifi ffs

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)