EE Outage Report in Gloucestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Gloucestershire come from postal codes GL3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gloucestershire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gloucestershire, England
The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, Gloucestershire, Stroud, Cirencester and Stonehouse.
City | Problem Type | Report Time |
---|---|---|
Cheltenham | Phone | |
Gloucester | Total Blackout | |
Gloucestershire | Phone | |
Cheltenham | TV | |
Cheltenham | Phone | |
Stroud | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gloucestershire, England
Latest outage, problems and issue reports in Gloucestershire and nearby locations:
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan (he / him)
(@DigitalStefan) reported
@EE I absolutely will! Contrast to when I left Three where they misled me so outrageously that I ended up with £100 due to their dreadful customer retention tactics. Sadly, they were holding dear to those same tactics years later when a friend had the same experience. Never again.
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Paul Sillifant
(@PaulSillifant) reported
@EE are you having issues in the EX22 area? Connection has been pretty poor all day.
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Anna Andrews
(@AnnaAnd91930977) reported
Shoutout to @virginmedia as I was able to constructively use the time this pm to buy husband a ps5 on my mobile as your Internet service is still broken. No idea how i will feed him tho once i have no job due to no Internet. Thanks to @EE for an actual working signal tho.
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Stefan (he / him)
(@DigitalStefan) reported
Credit where credit is due. @ee have, without any fighting or unpleasantness, allowed me to break my mobile contract early as I was not happy about certain aspects of the service. Good customer service will not go forgotten.
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Jimmy maryon
(@JmMaryon) reported
@EE is pissed off with ee at the moment sending me out a letter saying sorry you cancelled your EE TV service it’s not me that cancelled it. It EE who have chosen to stop the service and didn’t even offer a Apple TV which should come free with my EE boardband ?
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Richard Pearson
(@plugpearson) reported
My last day on @ThreeUKSupport network PAYG. I put up with the rubbish signal as they were the cheapest. Raised prices during pandemic and I was topping up 4 times as often. (£5 per month to £5 per week) #ripoff #exploitation #poorservice. Moving to @1pMobile using @EE network.
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COCKNEY YIDDO
(@cockney_yid) reported
@EE Had the chat, zero help, as I said, there’s others!!
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Martin | ArcaninePhoenix
(@MartinMaskery) reported
@EE Ordered my annual upgrade online yesterday, got an email today asking to call because you needed more information to complete my order. The first person couldn't help me because I put insurance my order so I was passed to someone else. The second person said they would (1/3)
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Jag
(@machine01_jag) reported
@ee moved house about 4 years ago and I’m still getting the previous owners correspondence to this address. I don’t have their contact details and have been told only way to stop it is for the named person on the account to update their address…how of I can’t contact them?! HELP
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Crag
(@Cragsville) reported
@EE problems with my BT sports app it wont log me in but its down as an add on can anyone help?