EE Outage Report in Stroud, Gloucestershire, England
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The latest reports from users having issues in Stroud come from postal codes GL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester, Cirencester, Stroud, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Who?
(@HerrDoktor7) reported
@clonejack @EE 14% for garbage service and no 5G in the District
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Dan cole
(@DannyDannicool) reported
@EE @gavinwatson Hi Ashley. Will you be decreasing costs when inflation comes down?
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Ash Owen
(@ash_owen) reported
@EE I highly doubt the extra £20pm you'll be getting from me will make the smallest of difference to the already terrible service I get in my area, James.
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Gerry
(@gerrydoc10) reported
@EE Hi I ordered the smasung S22 plus at the end of December I never received the confirmation txt, so you re done the order saying you had no record of the first one I recieved 2, I asked for a courier to pick up one said you'd get back ,now charging me for 2
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andy
(@_ihatetories_) reported
@EE I want you to breakdown my bill into two parts, what I'm paying for talktime and what I'm paying for the handset, if you refuse I will simply cancel my DD and thank you kindly for my free phone. But I WILL be making as many of your victims as possible aware of this.
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Kelly
(@kelly8478) reported
@EE ‘cpi’ plus a random 3.9% - you’ve not improved your customer service, waited weeks for a new phone that stated it would be sent in 1 day, still waiting for headphones ordered on 30th Dec.Unfortunately have 3 products with you. Your increase is almost double of 2022 #grEEdy
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Stephen Murphy
(@KiMcLikem) reported
Cheers @EE my phone bill will now be about £260!!! Multiple lines and 20odd years as a customer and I’m still getting shafted. What’s the point? Shocking.
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andy
(@_ihatetories_) reported
@EE No, I'll do it here where others can be made aware of your theft too, you tell me I'm not on a device plan and yet I'm literally paying you for the ha dset I'm typing on now!! Again, I will accept a rise in my talktime but NEVER on the cost of the handset, that's theft.
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andy
(@_ihatetories_) reported
@EE I've already phoned you and you (not you personally) refused to give me a breakdown, I want to sort this because in terms of network coverage I'm very happy with the service but I won't be ripped off
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Wendy Kirk
(@W999ndysworld) reported
@EE can Tracy b please reconnect with me - my issue hasn’t yet been resolved and I was assured your team would remain in contact until it was. The chat seems to have been hijacked by people unwilling to reconnect us